Hotell nära Iwakuni Shirohebi Shrine

“The change with the initial reservation caused some confusion despite communicating this to staff well in advance. When returning to the rooms after a long day we could not access them with new codes provided earlier in the day. Communication with staff after hours was extremely frustrating as foreigners as they were laughing and not helpful with providing efficient customer service. The emergency personnel were rude and took their time despite the cold weather conditions in the late hours of...

“朝食が美味しかったです”

“Just OK. Not a high end hotel but OK. They should tell you about parking - which is offsite. We had to guess where to park. Also, very hard to get a taxi at night. Room was small but OK. Very hard to deal with the A/C controls.”

“老舗ホテルで、8階の客室廊下に山本五十六大将の集合写真があり、感激しました。 少し、絵画が多すぎるようにも感じました。 夕食時の接客は、年齢が高めの女性スタッフが多く、丁寧で感じ良かったです。 温泉からの眺めは素晴らしかったのですが、館内が広く、お風呂にたどり着くまで、かなり歩くので、脚が不自由な方には少し厳しいかも　と思いました。”

“Very kind and wonderful staff, nice breakfast, very small bathrooms. If you are visiting Japan to see a loved one, be ready to pay extra for them to be able to enter the hotel room as a visitor. If you stay in a room by the fire exit expect a pretty large draft in the winter. You will be forced to leave your room after a day or so of putting up the “do not disturb” sign for them to clean your room. Be sure to keep the heater on when you leave the room otherwise you will feel like stepping into...

“The room was not clean- I had found a pair of boxers under the bed The beds looked like they had been slept in by someone else. There was hair in the beds and the sheets were not clean. There was no one there to let us in- the door was unlocked and it wasn't until a long wait period I knocked on a door and someone came to show us our room. He was nice, but other than that, the experience was awful. The kitchen/shared space was quite disgusting. The bathrooms had bugs in the sink There was no...

“家族旅行で1泊しました。チェックアウト時間が11時だったので、朝もゆったりできました。バイキング形式の夕食・朝食は、種類も豊富で楽しめました。ただ食堂は少々通路が狭いので、後ろに人が通るたびに、風がきたり、ぶつかられたりと、落ち着いて食事しずらいのが残念でした。”

“客室は清潔でしたし、スタッフの対応も丁寧で感じ良かったです。料理も創作和食の感じで美味しくいただきました。大浴場があれば良かったですね。 ”

“Vi bodde där för vi skulle ut till ön. Gillar man onsen är detta trevligt men ingen in typ av hotell. Stora fina rum, och fint onsen. Inget fel på stället men jag kommer inte bo där igen. ”

“Super comfy bed. Mash mellow soft bed. Awesome location near ferry terminal. ”

“Good”

“食事、大浴場はとても満足でしたが、やはり、外を通っての移動が夜など風が強くて大変でした。 ウェルカムドリンクは案内していただきましたが、故障の様で使用できませんでした。 ペットづれのホテルとしては大満足です。 また、機会があれば利用させて頂きます”

“Ett trevligt hotell med perfekt läge med fantastisk personal. Det är dock ett lite slitet hotell, det saknas även AC på rummen.”

“Truly a wonderful experience both with the room and the dinner. Staff was very, very helpful. Would recommend anyone to stay here the get the full ryokan experience. ”

“The hotel is right next to the JR ferry to Miyajima which takes 8minutes to get to the island. The price is way lower than the accommodations available on the island and breakfast (they have both Japanese and western style) is included. Hotel staff is super nice. I highly recommend it”