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Recensioner av Four Points by Sheraton Jacksonville Beachfront

3 out of 5
Four Points by Sheraton Jacksonville Beachfront
11 1st Street North, Jacksonville Beach, FL

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 651 av 1000 recensioner" "
8 - Bra i betyg. 247 av 1000 recensioner" "
6 - Okej i betyg. 64 av 1000 recensioner" "
4 - Dåligt i betyg. 20 av 1000 recensioner" "
2 - Väldigt dåligt i betyg. 18 av 1000 recensioner" "

9,2/10

Renlighet

9,2/10

Personal och service

8,6/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

9,0/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

8/10 Bra

Andreas

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

10/10 Fantastiskt

Jane

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location and property
Bodde här 3 nätter i april 2024
Svar från General Manager 22 apr. 2024
Dear Jane, Thank you for staying at Four Points by Sheraton Jacksonville Beach and for your excellent feedback. We are pleased we exceeded your expectations and that you were impressed with our beautiful hotel and amazing locations. We appreciate your business and look forward to welcoming you back in the future for another enjoyable stay.Best RegardsOfelia Bush,General Manager

10/10 Fantastiskt

Joseph

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was clean, staff very helpful and the rooms all had a great beach view and balcony.
Bodde här 2 nätter i mars 2024
Svar från General Manager 17 apr. 2024
Dear Joseph, Thank you for the wonderful review of Four Points by Sheraton Jacksonville Beach. It is always gratifying to receive praise for exceeding expectations, so we are delighted to hear how much you loved everything about your stay with us. We appreciate your generous compliments about our courteous team, rejuvenating accommodations, and well-maintained property. It was a pleasure having you, and we hope to see you again on your next visit to the area.Best RegardsOfelia Bush,General Manager

8/10 Bra

Kerry-Ann

Gillade: Renlighet och personal och service
None
Bodde här 2 nätter i april 2024
Svar från Four Points by Sheraton 25 apr. 2024
We appreciate your feedback. Thank you.

10/10 Fantastiskt

Roger

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice place to stay!!! Have stayed there numerous times for that reason.
Bodde här 6 nätter i april 2024
Svar från Four Points by Sheraton 10 apr. 2024
We appreciate the review and thank you for staying with us.

10/10 Fantastiskt

Anastasia

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Upon check in we experienced a nightmare. With the help of the manager she was able to fix everything and it turned out to be a wonderful family vacation for my family of 5.
Bodde här 3 nätter i april 2024
Svar från Four Points by Sheraton 8 apr. 2024
Sorry for your experience upon check in. We look forward to giving a better experience in the future.

10/10 Fantastiskt

Kara

Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The nicest staff I have ever encountered. They welcomed me and my dog like family, and continued to make us feel that way our entire stay. Perfect beach access, and a super clean property. Looking forward to our next visit there.
Bodde här 3 nätter i april 2024
Svar från General Manager 6 apr. 2024
Dear Kara, Thank you for choosing Four Points by Sheraton Jacksonville Beach and sharing your experience. We are glad you liked our well-maintained hotel and that our location was convenient for everything you wanted to do on this visit. We were also delighted to learn that the service provided by our associates surpassed your expectations. We will enjoy sharing your compliments to recognize them for a job well done. It is always a joy to see our guests are excited about returning; we look forward to it!Best RegardsOfelia BushGeneral Manager

10/10 Fantastiskt

Joseph G.

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The employees were friendly, great atmosphere and amazing location.
Bodde här 2 nätter i mars 2024
Svar från Four Points by Sheraton 1 apr. 2024
We appreciate the review and thank you for staying with us.

10/10 Fantastiskt

Susan

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel was clean and comfortable, the location was absolutely outstanding. I will definitely come back to stay if ever in the Jacksonville area again.
Bodde här 1 natt i mars 2024
Svar från General Manager 7 mars 2024
Dear Susan, We are grateful for your review of Four Points by Sheraton Jacksonville Beachfront. Your kind words regarding our well-maintained accommodations as well as our beachfront location are much appreciated. Exceeding guest expectations is our primary focus, and your feedback affirms our dedication to delivering an outstanding experience. It was a pleasure hosting you, and we look forward to welcoming you back soon for another great stay. Best Regards, Ofelia Bush, General Manager

8/10 Bra

Jean

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property was dated but very clean. The staff was very kind and helpful. We were there for a family emergency so we did not spend much time there. The location I imagine would be ideal for tourists.
Bodde här 3 nätter i februari 2024
Svar från General Manager 28 feb. 2024
Dear Jean, Thank you for sharing your feedback regarding your recent stay at Four Points by Sheraton Jacksonville Beach. We are delighted to know that you enjoyed our convenient beachfront location and impeccable service. However, we sincerely apologize for not meeting your expectations with our accommodations. We strive to keep our property clean and fresh but understand you were looking for a more modern experience. We will gladly share your valuable feedback appropriately for our future plans. Your patience and understanding are deeply valued, and we look forward to welcoming you back for a flawless visit.Best RegardsOfelia Bush,General Manager

10/10 Fantastiskt

Lisa

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful and on the ocean!
Bodde här 1 natt i december 2023
Svar från Four Points by Sheraton 17 feb. 2024
We appreciate the review and thank you for staying with us.

10/10 Fantastiskt

Rebecca

Gillade: Bekvämligheter
Very friendly and accommodating.
Bodde här 2 nätter i januari 2024
Svar från Four Points by Sheraton 29 jan. 2024
We appreciate the review and thank you for staying with us.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Awesome- start to finish
So great, wonderful view and sunrise - the room had a separate sitting room which allowed for a second door to close to protect noise from the hall. My dog was happy too! Liz at the bar helped me get a healthy salmon dinner and salad to keep to my diet! Easy access to the beach and there was a Saturday market next door. Great all around!
Bodde här 1 natt i januari 2024
Svar från Four Points by Sheraton 25 jan. 2024
We appreciate the review and thank you for staying with us.

10/10 Fantastiskt

Allen

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Absolutely loved our stay. It was very beautiful. Easy to get to and the staff was very friendly. Loved the balcony!
Bodde här 1 natt i januari 2024
Svar från Four Points by Sheraton 25 jan. 2024
We appreciate the review and thank you for staying with us.

8/10 Bra

Julissa

Reste med sin partner
Gillade: Personal och service och bekvämligheter
We loved the ocean view enjoyed every moment of it. What we didn’t like was how the city decided to wake everyone up early morning doing construction work. And I don’t know if the hotel is understaff but I requested for breakfast to be brought to our room and it showed up late.
Bodde här 2 nätter i januari 2024
Svar från Four Points by Sheraton 22 jan. 2024
Thank you for taking the time to write the review and we look forward to better serving you in the future.

6/10 Okej

James

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Hotel Nice but Way Overpriced for What You Get
This a very nice hotel and the staff is outstanding. The pillows are awful (making sleep almost impossible). They are way too thin and worn out. The breakfast "buffet" staff is wonderful but the "buffet" is way overpriced and is offered as a complimentary perk at most hotels in this chain's lower tier properties. I realize this is a beach destination but the price is too high for what you get. I expected much more.
Bodde här 2 nätter i januari 2024
Svar från Four Points by Sheraton 22 jan. 2024
Sorry for your experience and we look forward to giving a better experience in the future.

8/10 Bra

DANNY JOSEPH

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i december 2023
Svar från Four [Points by Sheraton 25 jan. 2024
We appreciate your feedback. Thank you.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Always great
Had been a while since we stayed here, but it was just as good as always. Great beach view from the balcony, great service and check-in and everything was clean.
Bodde här 1 natt i januari 2024
Svar från Four Points by Sheraton 11 jan. 2024
We appreciate the review and thank you for staying with us.

10/10 Fantastiskt

Rui

Gillade: Personal och service och boendets skick och faciliteter
On the beach nice 👍 facility
Bodde här 1 natt i januari 2024
Svar från Four Points by Sheraton 8 jan. 2024
We appreciate the review and thank you for staying with us.

10/10 Fantastiskt

Brandi

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 6 nätter i december 2023
Svar från Four Points by Sheraton 8 jan. 2024
We appreciate your feedback. Thank you.

8/10 Bra

Nancy D.

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Walls too thin and bed was uncomfortable
Bodde här 1 natt i december 2023
Svar från Four Points by Sheraton 8 jan. 2024
Thank you for the review and we will do our best to meet your expectations next stay.

8/10 Bra

Pamela

Bodde här 2 nätter i december 2023
Svar från Four Points by Sheraton 28 dec. 2023
We appreciate your feedback. Thank you.

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Service was great, and everyone was very friendly. Beds were comfortable, and location was great. Rooms could use a little updating as the carpets and furniture appeared old and dirty.
Bodde här 4 nätter i december 2023
Svar från Four Points by Sheraton 25 dec. 2023
Thank you for taking the time to write your review. We look forward to seeing you in the future. We will do our best to meet your expectations on your next stay.

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
ADA rooms need renovations!
Stayed for 5 days and enjoyed very much. Super friendly staff and very helpful. Lovely facility. Will come back. This is not a complaint , but a suggestion. The room I requested was a ADA room. Got it but found it to be lacking in disability easy access. The Bed is WAY to high. no chair in room to sit and do shoes. Bathtub not wheel in shower. Hall to narrow to manuver wheelchair into bathroom. Again, enjoyed stay but feel it was a misrepresentation of ADA specifications.
Bodde här 4 nätter i december 2023
Svar från Four Points by Sheraton 25 dec. 2023
Thank you for the review and we will do our best to meet your expectations next stay.

10/10 Fantastiskt

Sean

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Four Points by Sheraton 25 dec. 2023
We appreciate your feedback. Thank you.

10/10 Fantastiskt

Donna

Bodde här 3 nätter i december 2023
Svar från Four Points by Sheraton 20 dec. 2023
We appreciate your feedback. Thank you.

10/10 Fantastiskt

Mary

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2023
Svar från Four Points by Sheraton 12 dec. 2023
We appreciate your feedback. Thank you.

6/10 Okej

Amy

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Gillade inte: Renlighet
The room has a great view. But the bathroom smells terrible all day long. There was also a dog barking in another room which was annoying.
Bodde här 3 nätter i december 2023
Svar från Four Points by Sheraton 11 dec. 2023
Thank you for taking the time to write the review and we look forward to better serving you in the future.

10/10 Fantastiskt

Linda

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location for Deck the Chairs event! Loved the suite like rooms and the oceanfront balcony.
Bodde här 1 natt i december 2023
Svar från Four Points by Sheraton 10 dec. 2023
We appreciate the review and thank you for staying with us.

10/10 Fantastiskt

Karen

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Four Points by Sheraton 6 dec. 2023
We appreciate your feedback. Thank you.

10/10 Fantastiskt

Cheng

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice and clean hotel
Bodde här 1 natt i november 2023
Svar från Four Points by Sheraton 6 dec. 2023
Thank you for staying with us and for the feedback.

10/10 Fantastiskt

Jaclyn

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Not our 1st stay here and won't be our last. We like this hotel and book it whenever we are driving through the state,dropping our son off at college or for a family vacation. I have no complaints, front staff is always friendly, hotel is clean, and quiet.
Bodde här 1 natt i november 2023
Svar från Four Points by Sheraton 5 dec. 2023
Thank you for staying with us and we look forward to seeing you again soon.

10/10 Fantastiskt

Richard

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i november 2023
Svar från Four Points by Sheraton 20 dec. 2023
We appreciate your feedback. Thank you.

10/10 Fantastiskt

Ricardo

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excelencia
Bodde här 1 natt i november 2023
Svar från Four Points by Sheraton 27 nov. 2023
We appreciate the review and thank you for staying with us.

10/10 Fantastiskt

Jane

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had an excellent visit at this property. All staff was helpful and very friendly. We would stay here again. Thank you!!
Bodde här 4 nätter i november 2023
Svar från Four Points by Sheraton 19 nov. 2023
We appreciate the review and thank you for staying with us.

10/10 Fantastiskt

james

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i november 2023
Svar från Four Points by Sheraton 15 nov. 2023
We appreciate your feedback. Thank you.

10/10 Fantastiskt

Jeffrey, Smyrna

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great views, clean hotel, close to Mayo Clinic (8 minute drive), nice staff.
Bodde här 2 nätter i oktober 2023
Svar från Four Points by Sheraton staff 3 nov. 2023
We appreciate the review and thank you for staying with us.

10/10 Fantastiskt

Arlene

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Superb
The hotel location was excellent ,close to restaurants and shopping.
Bodde här 3 nätter i oktober 2023
Svar från Four Points by Sheraton staff 3 nov. 2023
We appreciate your business and thank you for the review.

8/10 Bra

christopher

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i oktober 2023
Svar från Four Points by Sheraton 30 okt. 2023
We appreciate your feedback. Thank you.

10/10 Fantastiskt

Richard

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Ocean view. No worries.
Bodde här 1 natt i oktober 2023
Svar från Four Points by Sheraton 27 okt. 2023
We appreciate your business and thank you for the review.

10/10 Fantastiskt

Yolanda

Bodde här 1 natt i oktober 2023
Svar från Four Points by Sheraton 22 okt. 2023
We appreciate your feedback. Thank you.

8/10 Bra

Erasmo

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I would say get extra elevator.
Bodde här 2 nätter i oktober 2023
Svar från Four Points by Sheraton 19 okt. 2023
Thank you for taking the time to write your review. We look forward to seeing you in the future. We will take that

10/10 Fantastiskt

Mike

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was bad weather, but it was nice and quiet inside
Bodde här 2 nätter i september 2023
Svar från Four Points by Sheraton 16 okt. 2023
Thank you for staying with us and for the feedback.

10/10 Fantastiskt

Shannon

Great
Bodde här 1 natt i september 2023
Svar från Four Points by Sheraton 4 okt. 2023
Thank you for staying with us and for the feedback.

10/10 Fantastiskt

Christine

Bodde här 2 nätter i september 2023
Svar från Four Points by Sheraton 2 okt. 2023
We appreciate your feedback. Thank you.

8/10 Bra

Patti

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Our stay was very nice. It was quiet and convenient. The only issue we had, which I understand about the shortage of employees in my area so I assuming it's the same for Jacksonville, we never had our room cleaned. We had to go get our towels, get rid of our trash and get toilet paper. Toilet paper was a touchy one, we didn't know there wasn't any more until it was too late. We usually reuse our towels but had to use them to dry up the floor after our shower because the shower curtain did do its job very well. This is the reason for "Good" for property condition and faculties. Other than that, all went very well and would return if we decide to visit Jax in the future.
Bodde här 4 nätter i september 2023
Svar från Four Points by Sheraton 1 okt. 2023
Thank you for the review and we will do our best to meet your expectations next stay.

10/10 Fantastiskt

Jorge

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
24 hour gym was just what I needed
Bodde här 4 nätter i september 2023
Svar från Four Points by Sheraton 29 sep. 2023
Thank you for the feedback and we appreciate your business.

10/10 Fantastiskt

Thet

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från Four Points by Sheraton 25 sep. 2023
We appreciate your feedback. Thank you.

10/10 Fantastiskt

Rebecca

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place friendly staff
Bodde här 1 natt i september 2023
Svar från Four Points by Sheraton 19 sep. 2023
Thank you for staying with us and for the feedback.