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Recensioner av The Fern Residency Jaipur

4 out of 5
The Fern Residency Jaipur
A - 13, Govind Marg, Janata Marg, Near Pink Square Mall, Jaipur, Rajasthan

Recensioner

7,8

Bra

10 - Fantastiskt i betyg. 12 av 37 recensioner" "
8 - Bra i betyg. 13 av 37 recensioner" "
6 - Okej i betyg. 7 av 37 recensioner" "
4 - Dåligt i betyg. 3 av 37 recensioner" "
2 - Väldigt dåligt i betyg. 2 av 37 recensioner" "

8,4/10

Renlighet

8,2/10

Personal och service

7,2/10

Bekvämligheter

7,6/10

Boendets skick och faciliteter

7,6/10

Hållbarhet

Recensioner

8/10 Bra

mina

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice stay pleasant with courteous staff. Dinner at the rooftop was very good overall everything was good
Bodde här 1 natt i mars 2024
Svar från Operations Manager 8 apr. 2024
Dear Ms.Mina, Thank you for your great rating and review. We are glad to know that you had a great stay and that you liked the whole experience. Such positive comments are a great boost to our overall working and morale. We thank you for appreciating all our sincere efforts and we will continuously strive to provide such great experiences. The team is thrilled to know that you have appreciated and recognized their efforts and hard work. We look forward to welcoming you again. Best regards Bhupendra Singh Operations Manager The Fern Residency, Jaipur

8/10 Bra

Karuna

Reste med familjen
Gillade: Renlighet och personal och service
A pleasant hotel to spend a few days. Staff very helpful, hotel clean.
Svar från General Manager 20 jan. 2023
Dear Mr. Karuna, Greetings from The Fern - The Fern – An Ecotel Hotel, Jaipur !!! Thank you for kind feedback. I am pleased to note that the experience at The Fern Jaipur met your expectations and made your stay enjoyable. Positive feedback from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests. We value your patronage and look forward to welcoming you back to The Fern Jaipur soon.

4/10 Dåligt

Magdalena

Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Hotel stellt sich auf den Fotos viel modernerer dar, als es ist. Die Möbel sind alt und nicht gepflegt, das Zimmer war sehr klein. Wir hatten zwei große Koffer und es gab nicht genug Platz, um beide zu öffnen. Der Service ist stets bemüht. Das Frühstücksbuffet eignet sich super, um sich Magenverstimmungen einzuholen, da zwischendrin überhaupt nicht sauber gemacht wird. Würde jedem abraten, dort zu essen oder dort zu übernachten. Es gibt so viel bessere Hotels in Jaipur, such dir ein anderes aus. Zudem hat der Wäscheservice des Hotels (der auch noch sehr teuer war) mit dem Bügeleisen Brandspuren fabriziert, sodass einige Shirts nicht mehr tragbar sind. Keine Empfehlung.
Svar från Operations Manager 17 nov. 2022
Dear Guest,Greetings from The Fern Residency, Jaipur!!!Thank you for taking the time to share your recent experience at The Fern Residency, Jaipur with us. As a valued guest, I was disappointed to hear about your experience and would like to extend my sincere apologies following our conversation during your stay.With aspiration to always exceed guest expectations, we have unfortunately fallen short of this goal during your stay. Your valued feedback highlighted areas for improvement which I have since shared with my relevant teams who join me in offering their apologies for the shortcomings.Once again, thank you for providing feedback that will ultimately help improve our services and offerings. We hope you choose to stay with us again whenever your travels bring you back to Jaipur so that we can provide you with a premium experience that not only meet, but exceeds your expectations.Kind RegardsBhupendra Singh ShekhawatOperations Manager

6/10 Okej

Sharwan

Bodde här 1 natt i april 2022

8/10 Bra

PANKAJKUMAR

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice 4 stars hotel nearby Jaipur main city
Bodde här 2 nätter i november 2021
Svar från Hotel Manager 27 dec. 2021
Dear Guest, Greetings from The Fern Residency, Jaipur! thank you for taking out time to share the valuable feedback of your stay at our property. We are delighted to learn that you had a memorable stay with us. It is so inspiring for us to see that our guests have had a beautiful stay which in itself is the biggest recognition for all the efforts we put in. We have shared your wonderful feedback with the whole team. The team looks forward to your return soon again to what we hope is now your home whenever you’re in the city. Kind regards

10/10 Fantastiskt

Rakesh

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Give driver acomondation
Bodde här 2 nätter i september 2021

8/10 Bra

Shivani

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
The meal was excellent, but the service might be improved, since we frequently had to remind staffs of prior room service obligations, other than that the experience was good.
Bodde här 3 nätter i september 2021

10/10 Fantastiskt

Verifierad resenär

Bodde här 1 natt i januari 2021

8/10 Bra

Ranjeev

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Decent family friendly hotel
Overall nice and helpful staff. Restaurant in the morn was packed for breakfast so had to wait for a table and also the service in the restaurant was slow.
Bodde här 1 natt i februari 2020

10/10 Fantastiskt

Rashmikant

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i februari 2020
Svar från Nikhil Rawat 5 juni 2020
Dear Guest, Greetings from The Fern Residency, Jaipur !!! Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience with us and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings. Thank you once again for your review and for your patronage and we are looking forward to welcoming you on your next stay with us. Kind regards

2/10 Väldigt dåligt

Deepesh, Jaipur

Reste med sin partner
Gillade inte: Personal och service
Staff is very unprofessional, especially the security. They Don’t respect the personal space of their guests.
Bodde här 2 nätter i januari 2020
Svar från Nikhil Rawat 30 maj 2020
Dear Guest, Greetings of the day !!! It was a pleasure to have you stay with us during your visit in The Fern Residency Jaipur and we sincerely appreciate your time and review. We are very sorry to found our services not up to your satisfaction level. We would like to assure you that we take steps to improve on it and we will surely look forward for next visit and ensuring you to make your stay very delightful & memorable. We are committed to provide our guests with the highest quality of service which keeps us motivated and helps us in serving our best. Thank you for your review. Regards

8/10 Bra

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff were all great. Looked after us well when we had a nasty case of 'Delhi belly'.
Bodde här 7 nätter i januari 2020
Svar från Nikhil Rawat 5 juni 2020
Dear Guest, Greetings from The Fern Residency, Jaipur !!! Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience with us and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings. Thank you once again for your review and for your patronage and we are looking forward to welcoming you on your next stay with us. Kind regards

6/10 Okej

Verifierad resenär

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Our room and bathroom needed attention. Overall it was okay. Our room was overlooking a cricket ground and marriage palace and it was noisy until 11pm. However all things considered it’s close to pink city and we stayed for two nights and it was fine. The restaurant is small for number of guests staying at the weekend. Restaurant staff excellent. Service was great.
Bodde här 2 nätter i november 2019
Svar från Nikhil Rawat 5 juni 2020
Dear Guest, Thank you for bringing this issue to our attention. Please accept my sincerest apologies for the problems you encountered during your stay at The Fern Residency Jaipur. We pride ourselves in giving the best possible guest experience, and I’m sorry we fell short in this instance. My name is Nikhil Rawat and please give me a call on +91 141 6611111 when you have a spare moment and I’ll try my best to make this situation right.

6/10 Okej

Abhinav, Toronto

Reste med familj och småbarn
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Internet speed was 1Mbps. Supremely slow. There is only one thing worse than no internet, slow internet. I have stayed at other Fern properties but it's not this bad. Overall, great beds, breakfast, and great staff. My only problem was slow internet.
Bodde här 1 natt i november 2019
Svar från Nikhil Rawat 5 juni 2020
Dear Guest, Thank you for bringing this issue to our attention. Please accept my sincerest apologies for the problems you encountered during your stay at The Fern Residency Jaipur. We pride ourselves in giving the best possible guest experience, and I’m sorry we fell short in this instance. My name is Nikhil Rawat and please give me a call on +91 141 6611111 when you have a spare moment and I’ll try my best to make this situation right.

6/10 Okej

Lisbet

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Takket være hotels.com blev det et godt ophold.
Vi havde booket et værelse til 3 voksne, men der var kun plads til to. Efter noget besvær, fik vi tilbudt et 0,2 m2 større værelse, men tydeligt var der heller ikke plads til tre. Med god service og hjælp fra hotels.com, fik vi et værelse hvor vi kunne være. Hotellet krævede dog stadig penge for det. Morgenmaden var meget indisk og ikke Continental som beskrevet. Der var heller ingen bar som beskrevet, så det er ikke mulighed for at købe øl eller vin. Fint pool område, men 3 liggestole er ikke nok til et stort hotel.
Bodde här 6 nätter i oktober 2019
Svar från Nikhil Rawat 5 juni 2020
Dear Guest, Thank you for bringing this issue to our attention. Please accept my sincerest apologies for the problems you encountered during your stay at The Fern Residency Jaipur. We pride ourselves in giving the best possible guest experience, and I’m sorry we fell short in this instance. My name is Nikhil Rawat and please give me a call on +91 141 6611111 when you have a spare moment and I’ll try my best to make this situation right.

10/10 Fantastiskt

Sylvie

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Très agréable, bel hôtel
Très bel hôtel, class et propre. Bonne literie. Personnel très disponible et serviable. La salle du petit dej' n'a pas assez de places mais il suffit d'attendre juste un peu. La terrasse est très agréable, au bord de la piscine, avec vue sur Jaïpur by night et un bon verre.
Bodde här 1 natt i oktober 2019
Svar från Nikhil Rawat 5 juni 2020
Dear Guest, Greetings from The Fern Residency, Jaipur !!! Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience with us and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings. Thank you once again for your review and for your patronage and we are looking forward to welcoming you on your next stay with us. Kind regards

10/10 Fantastiskt

Nitesh

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2019
Svar från Nikhil Rawat 5 juni 2020
Dear Guest, Greetings from The Fern Residency, Jaipur !!! Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience with us and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings. Thank you once again for your review and for your patronage and we are looking forward to welcoming you on your next stay with us. Kind regards

2/10 Väldigt dåligt

Tarun

Gillade: Renlighet
Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Pathetic ever.. Never give a try to this hotel
It was extremely bad, instead of 4 star I should have booked Oyo room which would have been much much better then this.
Bodde här 3 nätter i oktober 2019
Svar från Nikhil Rawat 5 juni 2020
Dear Guest, Greetings from The Fern Residency, Jaipur!! Please accept my sincerest apologies for the problems you encountered during your stay at The Fern Residency Jaipur. I hope that you were able to enjoy the rest of your time with us. I was embarrassed to have encountered such a problem with you, and I will do everything in my power to ensure it does not happen again. Thank you once again for your review and for your patronage and we are looking forward to welcoming you on your next stay with us.

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Stayed for 2 nights in Sept. Polite and courteous staff, clean hotel. Prompt service. Lots of different varieties for breakfast. But not happy about loud music on one of the nights being played in event hall.
Bodde här 2 nätter i september 2019
Svar från Nikhil Rawat 5 juni 2020
Dear Guest, Greetings from The Fern Residency, Jaipur !!! Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience with us and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings. Thank you once again for your review and for your patronage and we are looking forward to welcoming you on your next stay with us. Kind regards

6/10 Okej

Verifierad resenär

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i augusti 2019
Svar från Nikhil Rawat 31 aug. 2019
Dear Guest, Greetings from The Fern Residency Jaipur !!! Thank you for taking The time to review our property. Your review is very much valued. It's always heartwarming to hear that you had a comfortable stay with us. We look forward to welcoming you soon at The Fern Residency Jaipur. Kind Regards

10/10 Fantastiskt

Verifierad resenär

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff ,rooms, food all are very good and help full
Bodde här 2 nätter i juli 2019
Svar från Nikhil Rawat 31 aug. 2019
Dear Guest, Greetings from The Fern Residency Jaipur !!! Thank you for taking The time to review our property. Your review is very much valued. It's always heartwarming to hear that you had a comfortable stay with us. We look forward to welcoming you soon at The Fern Residency Jaipur. Kind Regards

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 4 nätter i juli 2019
Svar från Nikhil Rawat 31 aug. 2019
Dear Guest, Greetings from The Fern Residency Jaipur !!! Thank you for taking The time to review our property. Your review is very much valued. It's always heartwarming to hear that you had a comfortable stay with us. We look forward to welcoming you soon at The Fern Residency Jaipur. Kind Regards

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i maj 2019
Svar från Nikhil Rawat 3 juni 2019
Dear Guest, Greetings from The Fern Residency Jaipur !!! Thank you for taking the time to review our property. Your review is very much valued. It's always heartwarming to hear that you had a comfortable stay with us. We look forward to welcoming you soon at The Fern Residency Jaipur. Kind Regards

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hotel staff was good, the person on reception was very helpful during check-in, as we did little late check-in. Over all our experience was pleasing, and hassle free.
Bodde här 1 natt i april 2019
Svar från Nikhil Rawat 3 juni 2019
Dear Guest, Greetings from The Fern Residency Jaipur !!! Thank you for taking the time to review our property. Your review is very much valued. It's always heartwarming to hear that you had a comfortable stay with us. We look forward to welcoming you soon at The Fern Residency Jaipur. Kind Regards

6/10 Okej

Kamal

Gillade inte: Renlighet och boendets skick och faciliteter
Ok
The stay was comfortable but there were loads of health hazards especially the swimming area, there were glass sheets everywhere and work in progress with no one monitoring. There were young children in the pool and dander of glass the gaps in the fencing could have been fatal. The rooms needs to be dusted and finger prints removed from the doors and furniture. Need to upgrade your cleanliness everywhere in the hotel, rooms, restaurant and someone has to be present at the pool area at all times, if someone was in danger there was no one to help and person could have had fatal consequences
Bodde här 4 nätter i mars 2019
Svar från Nikhil Rawat 5 juni 2020
Dear Guest, Greetings from The Fern Residency, Jaipur!! Please accept my sincerest apologies for the problems you encountered during your stay at The Fern Residency Jaipur. I was embarrassed to have encountered such a problem with you, and I will do everything in my power to ensure it does not happen again. Thank you once again for your review and for your patronage and we are looking forward to welcoming you on your next stay with us.

6/10 Okej

Arvin, Patiala, IN

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Closet was broken, front room door wouldn’t stay in its spot and excessively heavy. Wifi was told to be high speed but very slow. And no parking for vechiles in the premises!!!!! Will not be staying again here.
Bodde här 2 nätter i mars 2019
Svar från Nikhil Rawat 5 juni 2020
Dear Guest, Greetings from The Fern Residency, Jaipur!! Please accept my sincerest apologies for the problems you encountered during your stay at The Fern Residency Jaipur. I was embarrassed to have encountered such a problem with you, and I will do everything in my power to ensure it does not happen again. Thank you once again for your review and for your patronage and we are looking forward to welcoming you on your next stay with us.

4/10 Dåligt

Verifierad resenär

Gillade: Renlighet, personal och service och bekvämligheter
Bodde här 2 nätter i mars 2019
Svar från Nikhil Rawat 5 juni 2020
Dear Guest, Greetings from The Fern Residency, Jaipur!! Please accept my sincerest apologies for the problems you encountered during your stay at The Fern Residency Jaipur. I was embarrassed to have encountered such a problem with you, and I will do everything in my power to ensure it does not happen again. Thank you once again for your review and for your patronage and we are looking forward to welcoming you on your next stay with us.

10/10 Fantastiskt

Verifierad resenär

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good hotel near the attractions! Shower has hot water which is great!!
Bodde här 2 nätter i mars 2019
Svar från Nikhil Rawat 5 juni 2020
Dear Guest, Greetings from The Fern Residency, Jaipur !!! Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience with us and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings. Thank you once again for your review and for your patronage and we are looking forward to welcoming you on your next stay with us. Kind regards

10/10 Fantastiskt

Pushpa

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Had a good comfortable stay
Bodde här 3 nätter i februari 2019
Svar från Nikhil Rawat 5 juni 2020
Dear Guest, Greetings from The Fern Residency, Jaipur !!! Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience with us and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings. Thank you once again for your review and for your patronage and we are looking forward to welcoming you on your next stay with us. Kind regards

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Perfect 4 star hotel
Perfect 4 star hotel in jaipur. One of the best as per international standards.
Bodde här 2 nätter i februari 2019
Svar från Nikhil Rawat 5 juni 2020
Dear Guest, Greetings from The Fern Residency, Jaipur !!! Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience with us and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings. Thank you once again for your review and for your patronage and we are looking forward to welcoming you on your next stay with us. Kind regards

4/10 Dåligt

Piyush

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
The services in the hotel is very slow. We had to call more than one time for a particular thing and had to remind them on what we ordered. The breakfast buffet was repetative and was also not as per the class of Fern hotels. Overall services was not as expected as fern hotels.
Bodde här 2 nätter i januari 2019
Svar från Nikhil Rawat 5 juni 2020
Dear Guest, Greetings from The Fern Residency, Jaipur!! Please accept my sincerest apologies for the problems you encountered during your stay at The Fern Residency Jaipur. I was embarrassed to have encountered such a problem with you, and I will do everything in my power to ensure it does not happen again. Thank you once again for your review and for your patronage and we are looking forward to welcoming you on your next stay with us.

8/10 Bra

Verifierad resenär

Bodde här 1 natt i januari 2019
Svar från Nikhil Rawat 5 juni 2020
Dear Guest, Greetings from The Fern Residency, Jaipur !!! Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience with us and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings. Thank you once again for your review and for your patronage and we are looking forward to welcoming you on your next stay with us. Kind regards

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice hotel, good amenities, well maintained but breakfast needs improvement in taste
Bodde här 1 natt i december 2018
Svar från Nikhil Rawat 5 juni 2020
Dear Guest, Greetings from The Fern Residency, Jaipur !!! Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience with us and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings. Thank you once again for your review and for your patronage and we are looking forward to welcoming you on your next stay with us. Kind regards

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i november 2018
Svar från Nikhil Rawat 5 juni 2020
Dear Guest, Greetings from The Fern Residency, Jaipur !!! Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience with us and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings. Thank you once again for your review and for your patronage and we are looking forward to welcoming you on your next stay with us. Kind regards

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
I would recommend this place.
The stay was great, except a few hiccups during the checkin process. The food was amazing, both the in-room service and the breakfast.
Bodde här 1 natt i november 2018
Svar från Nikhil Rawat 5 juni 2020
Dear Guest, Greetings from The Fern Residency, Jaipur !!! Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience with us and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings. Thank you once again for your review and for your patronage and we are looking forward to welcoming you on your next stay with us. Kind regards

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i november 2018
Svar från Nikhil Rawat 5 juni 2020
Dear Guest, Greetings from The Fern Residency, Jaipur !!! Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience with us and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings. Thank you once again for your review and for your patronage and we are looking forward to welcoming you on your next stay with us. Kind regards