Reception

Recensioner av Hampton Inn Jasper

2.5 out of 5
Hampton Inn Jasper
100 Industrial Pkwy, Jasper, AL

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 204 av 346 recensioner" "
8 - Bra i betyg. 86 av 346 recensioner" "
6 - Okej i betyg. 27 av 346 recensioner" "
4 - Dåligt i betyg. 12 av 346 recensioner" "
2 - Väldigt dåligt i betyg. 17 av 346 recensioner" "

9,0/10

Renlighet

9,2/10

Personal och service

8,2/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

8,6/10

Hållbarhet

Recensioner

8/10 Bra

kelli

Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very dog friendly.
Bodde här 1 natt i maj 2024
Svar från Wanda 20 maj 2024
we love are pets

10/10 Fantastiskt

Clayton

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very well managed motel. Clean, friendly, large rooms. Worth the stay!
Bodde här 2 nätter i maj 2024
Svar från Wanda 20 maj 2024
thanks for all the kind words.

10/10 Fantastiskt

Stephen

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Wanda 19 apr. 2024
Thanks for the review.

10/10 Fantastiskt

Elvis

The receptionist DESTINY was welcoming and friendly, she deserves a raise
Bodde här 1 natt i mars 2024
Svar från Wanda 10 apr. 2024
Thanks for the review.

8/10 Bra

Dennis

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very Comfortable Stay and will return on other occations.
Bodde här 3 nätter i mars 2024
Svar från Wanda 10 apr. 2024
Thanks for the kind words and the review.

6/10 Okej

Tara

Gillade: Renlighet
The water for the shower never really gets hot, luke warm at best, very limited breakfast with not many gluten free options, phone in the room did not work so no ability for a wakeup call, brought it to the attention of the front desk and nothing was done, and they said maintenance would come fix it, not sure the call for maintenance was ever made. Front desk staff should be a little friendly and I did not notice or witness that at all.
Bodde här 4 nätter i februari 2024
Svar från Wanda 1 mars 2024
I would like to apologize for the issues you had during your stay with us, I'll will look into all of these matters and make sure that all issues had been handled.

8/10 Bra

Angela

Bodde här 1 natt i februari 2024
Svar från Wanda 10 apr. 2024
Thanks for the review.

6/10 Okej

Daniel

Reste med familjen
Gillade: Renlighet och personal och service
Trouble with check in. Charged twice for incidentals
Bodde här 1 natt i januari 2024
Svar från Wanda 1 mars 2024
I would like to apologize for the issues with your check in processes and that you were doubled charged.

10/10 Fantastiskt

Robert C

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Wanda 1 mars 2024
Thanks for the rating

6/10 Okej

Pamela

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
The bathtub would not drain properly and we had to report it. It was fixed but that first shower was a real turn off. Also, the water would not get hot and it was right on the verge of not being warm enough. They said there was nothing they could do about it because the hotel was being renovated and it was due to be worked on next week. I felt they were charging too much for the condition of the property.
Bodde här 4 nätter i december 2023
Svar från Wanda 3 jan. 2024
We apologize for the inconvenience during your stay. We are undergoing renovations, but again our sincere apologies.

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i november 2023

2/10 Väldigt dåligt

Michele, Hendersonville

Bodde här 1 natt i december 2023

10/10 Fantastiskt

Christopher

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
doing construction on hotel
Bodde här 1 natt i november 2023

2/10 Väldigt dåligt

lindsay

Bodde här 2 nätter i oktober 2023

2/10 Väldigt dåligt

Robert

Affärsresenär
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Weird experience, some rooms had some work done and were just opened this day supposedly. I was given a room where the light switches and phones weren't working properly and there was a giant hole in the wall still for the electricians to access wires. I noticed this after unpacking and asked for a different room. The front desk staff went upstairs and just said everything was fine in the room. So I went back, and started to unpack when I noticed I was sweating. Turned out the AC in the room wasn't working properly either. Couldn't call the front desk from the phone in the room either so it was all very frustrating given that I already asked for a new room and realized this other problem existed. So I called again and the front desk worker came up and told me the maintenance man could come fix it. By this time it was late at night and I couldn't believe this was happening I just asked for a refund so I could go to a different hotel and rest. They did give me another room across the hall eventually which also was unfinished but at least had the AC working.
Bodde här 1 natt i oktober 2023
Svar från Nae 16 okt. 2023
We apologize for the inconvenience during your stay. I talked to the maintenance department and the front desk staff. The air unit did work, however this unit needed to be accessed from the wall thermostat instead of the unit itself. The phone worked as well, however It had a cord in the wrong place. There was not a big hole in the wall, that was where the smoke detector was not put in yet. Again, we sincerely apologize for the inconvenience.

10/10 Fantastiskt

TONIA

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2023
Svar från Nae 11 sep. 2023
Thanks for the review!

4/10 Dåligt

Vanja

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The friendly staff is probably the only redeeming quality of this particular Hampton property. The hotel itself is old, run down and dirty. Walls are paper thin so you can hear everything through them. Beds are uncomfortable and bathroom is old and dirty. I was always under the impression that Hampton in keeps their properties in similar shape but I think we will switch to another brand of hotels.
Bodde här 1 natt i augusti 2023
Svar från Amaya 28 aug. 2023
Thank you for taking the time to fill out our survey, it helps us to see what we are getting correct and in what areas we can improve! We apologize for the hotel not being up to par, but we are starting renovations this week and that will make a huge difference by the end of the year. Hope to see you again soon. If you have any questions or concerns, please do not hesitate to give us call. Hope you have a nice day, Mr. Vanja!

4/10 Dåligt

David

Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Dated
Dated rooms for the price.
Bodde här 1 natt i augusti 2023
Svar från Amaya 28 aug. 2023
Thank you for taking the time to fill out our survey, it helps us to see what we are getting correct and in what areas we can improve! We are starting renovations this week and will hopefully be done by the end of the year. Hope to see you again soon. If you have any questions or concerns, please do not hesitate to give us call. Hope you have a nice day, Mr. David!

8/10 Bra

Monique, La Mirada

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean, safe, comfortable, good for families, and good breakfast. The hotel has lots of maids which was great, but need a few handyman to repair the cosmetics throughout. Overall, would stay here again.
Bodde här 1 natt i augusti 2023
Svar från Wanda 10 aug. 2023
Thanks for the review and I would like to say that we will be undergoing a remodel in a couple of weeks.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good night’s sleep
Arrived late at night. Checkin was prompt and painless. Comfortable bed and good water pressure for a wake-up shower in the morning. Breakfast was delightful. Staff very friendly and helpful.
Bodde här 1 natt i juli 2023
Svar från Wanda 10 aug. 2023
Thanks for all the kind words and the review. We hope that you will be back soon!

10/10 Fantastiskt

Christopher

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2023
Svar från Wanda 10 aug. 2023
Thanks for the review. We hope that you will be back soon!

8/10 Bra

Aliyah

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i juli 2023
Svar från Wanda 10 aug. 2023
Thanks for the review. We hope that you will be back soon!

10/10 Fantastiskt

Mary Louise

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great people.
I eft a make-up bag and a young lady tracked it down and a wonderful young man mailed it to me. They went over and above to help me. They were wonderful.
Bodde här 1 natt i juni 2023
Svar från Wanda 10 aug. 2023
Thanks for all the kind words and the review. We hope that you will be back soon!

8/10 Bra

Jessie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i juni 2023
Svar från Wanda 10 aug. 2023
Thanks for the review. We hope that you will be back soon!

8/10 Bra

Elaine

Bodde här 1 natt i juni 2023

8/10 Bra

todd

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i maj 2023
Svar från Wanda 12 maj 2023
Thanks for the rating we appreciate you

8/10 Bra

Gloria

10/10 Fantastiskt

Mark

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great stay, great staff
Bodde här 1 natt i april 2023
Svar från Wanda 12 maj 2023
Thanks for the kind words

10/10 Fantastiskt

Mark

Bodde här 1 natt i april 2023

6/10 Okej

Christopher

Gillade: Personal och service
Gillade inte: Renlighet
Bodde här 1 natt i april 2023

10/10 Fantastiskt

Amber

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was friendly, check in progress was easy, facility and rooms were clean, and the continental breakfast had a fair amount of options.
Bodde här 1 natt i april 2023

8/10 Bra

Douglas

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i april 2023

10/10 Fantastiskt

Michael

Bodde här 2 nätter i januari 2023

10/10 Fantastiskt

Claire

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2023
Svar från Wanda 12 maj 2023
Thanks for the rating and we hope to see you again, we appreciate you're business

10/10 Fantastiskt

Anna

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
After driving 9 1/2 hrs with 2 lil girls on my birthday to meet with family to see my dying brother one last time. I must say i could not have asked for a more pleasant place to stay. Clean comfortable friendly i honestly did not want to leave
Bodde här 1 natt i februari 2023
Svar från Wanda 12 maj 2023
Thanks for all the kind words, we hope to see you again soon. We appreciate your business.

8/10 Bra

Tim

Reste med sin partner
Gillade: Renlighet
The drapes didn’t close to block out all the lights outside.
Bodde här 1 natt i mars 2023
Svar från Wanda 12 maj 2023
Thanks for taking the time out to rate us and for letting us know what we need to work on.

10/10 Fantastiskt

Susan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Everyone was nice and helpful. Clean and well equipped room. And for the most part it was nice and quiet.
Bodde här 1 natt i mars 2023
Svar från Renee 21 mars 2023
Thank you for taking the time to fill out our survey, it helps us to see what we are getting correct and in what areas we can improve! Thanks for the kind words! We hope you enjoyed your stay. Hope to see you again soon.

10/10 Fantastiskt

Susan

Bodde här 3 nätter i mars 2023
Svar från Wanda 12 maj 2023
Thanks for the ratings and we truly appreciate you're business.

10/10 Fantastiskt

robert

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very nice hotel. Clean and had a great breakfast
Bodde här 1 natt i februari 2023
Svar från Renee 21 mars 2023
Thank you for taking the time to fill out our survey, it helps us to see what we are getting correct and in what areas we can improve! Thanks for the kind words! We hope you enjoyed your stay. Hope to see you again soon.

8/10 Bra

C Sue

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2023

10/10 Fantastiskt

Randy

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hampton stay jasper Alabama
Excellent customer service. Great breakfast.
Bodde här 1 natt i februari 2023
Svar från Renee 27 feb. 2023
Thanks for the rating! Thanks for all the kind words! We hope that if your ever in this area again you'll choose to stay with us!

8/10 Bra

Joel

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was a nice stay and I'll be back.
Bodde här 1 natt i februari 2023
Svar från Renee 27 feb. 2023
Thanks for all the kind words and the rating.

8/10 Bra

Brian

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Customer Service was top notch
The people working at the hotel were super friendly and accommodating. We stay here every time we are in the area.
Bodde här 2 nätter i februari 2023
Svar från Renee 27 feb. 2023
Thanks for all of the kind words and the rating!

10/10 Fantastiskt

Carolyn

Affärsresenär
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
The staff was friendly and helpful.
Bodde här 2 nätter i februari 2023
Svar från Renee 27 feb. 2023
Thanks for all of the kind words and the rating!

10/10 Fantastiskt

Christopher

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great stay!!
Excellent stay. Easy and quick check in with very friendly staff at front desk. Would definitely stay here again.
Bodde här 1 natt i februari 2023
Svar från Renee 27 feb. 2023
Thanks for all of the kind words and the rating!

8/10 Bra

Mary

Bodde här 1 natt i januari 2023
Svar från Renee 27 feb. 2023
Thanks for the rating!

10/10 Fantastiskt

Christopher

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
quiet. room was like 76 degrees when i get in
Bodde här 1 natt i januari 2023
Svar från Renee 27 feb. 2023
Thanks for all of the kind words and the rating!

10/10 Fantastiskt

Brenda

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Like the property it’s clean
Bodde här 1 natt i december 2022

10/10 Fantastiskt

Amy

Bodde här 1 natt i december 2022

10/10 Fantastiskt

John

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2022