Hotell i Jefferson

“yes”

“Booked a double queen room, when we got there they only had a single king available. When we got to the room and pulled out the pullout couch there was no mattress. I went to the front desk and was told there aren’t mattresses on the pullouts and was given a pillow and a blanket for my daughter to sleep on. Needless to say we all slept in the king. Why would I pay for a double queen room for 3 of us to share a bed. Highly unsatisfied.”

“This is an old property, and the rooms reflect the age. Not bad, dirty, or in disrepair, but well used and not updated. The breakfast had decent variety, but the "hot" items were not very good at all, maybe because they were kept in steamer trays with no heat source. But the waffle maker worked great, and the coffee machine serves hot fresh brew 24/7. Front desk staff was mostly absent during key hours (like morning check out). Seems like they live on the property, and spend more time there...

“Everything about the Katherine Holle house was outstanding! Very nice room, delicious breakfast and wonderful hosts!”

“Breakfast was fresh and staff was friendly and they allowed for our pet - all good.”

“Power went out while I was waiting to check in. Not the properties' fault as there was a severe thunderstorm happening. The room was OK until I went to bed. The pillows and bedspread smelled by bad body odor. Very glad I brought my own pillow.”

“Rooms were very run down, out dated and not clean. The amount of garbage and personal items under our bed was disgusting. Location was nice but that was about it.”

“Great customer service”

“TV didn’t work in room and odor in room was terrible.”

“Only problem I had was when I requested pillows and covers for sofa bed. One of the staff said she doesn't have time now to look for it and she'll do it later. It was 11 at night and my kids can't wait till later. She never came back so I slept with no pillows since I gave mine to my kids.”

“Clean room but had troubles checking in”

“Rooms smell, hot tub is hot but jets don’t work well. Customer service is great and very helpful.”

“Would recommend for a stay, clean friendly staff, great location”

“Clean facility; room was clean and well maintained”

“Clean room, great staff and a great gathering area in the lobby.”

“Room and property were clean; parking was very close. Breakfast was same every day (hot egg patties and sausage links). No elevator.”

“Not so much a hotel as cheap apartment”

“No coffee maker, no extra toilet paper, fan in bathroom was extremely loud, front desk staff spoke broken English, and they would not except my membership for points.”