Terrass/Patio

Recensioner av Home2 Suites by Hilton Jekyll Island

3 out of 5
Home2 Suites by Hilton Jekyll Island
101 OCEAN WAY, Jekyll Island, GA

Recensioner

9,2

Underbart

10 - Fantastiskt i betyg. 505 av 704 recensioner" "
8 - Bra i betyg. 130 av 704 recensioner" "
6 - Okej i betyg. 33 av 704 recensioner" "
4 - Dåligt i betyg. 16 av 704 recensioner" "
2 - Väldigt dåligt i betyg. 20 av 704 recensioner" "

9,4/10

Renlighet

9,4/10

Personal och service

9,2/10

Bekvämligheter

9,4/10

Boendets skick och faciliteter

9,2/10

Hållbarhet

Recensioner

8/10 Bra

Dan

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Nice and okey
Nice hot jacuzzi and big pool was nice to. Didn’t get any shower gel in room even if we asked for it. Breakfast was good. No hot plates in room. Need to ask for it in reception.
Bodde här 3 nätter i april 2021
Svar från General Manager 7 apr. 2021
Dear Dan, Thank you for choosing to stay with us at Home2 Suites by Hilton Jekyll Island; it was a pleasure to welcome you. We're pleased to hear that you had a positive experience and had the opportunity to use the pool and hot tub. It's also good to know that you enjoyed the available grab-and-go breakfast. Guests do have microwaves and toasters in their kitchen to heat breakfast. We do encourage our guests to ask our front desk team for any extra items they may require for their stay. Thank you for taking the time to leave your comments, and we hope that you'll come back and see us again soon.

10/10 Fantastiskt

Deron

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great hotel in a convenient location.
Bodde här 2 nätter i april 2024
Svar från Hotel Manager 29 apr. 2024
Dear Guest,Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay at our hotel and found our location convenient. Your satisfaction is important to us, and we hope to have the pleasure of welcoming you back for another great experience in the future.Sincerely, Hotel Manager

10/10 Fantastiskt

Ryan

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice clean place
Bodde här 1 natt i april 2024
Svar från Hotel Manager 20 apr. 2024
Dear Ryan,Thank you for your positive feedback! We're delighted to hear that you found our hotel nice and clean during your stay. If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to share. We look forward to welcoming you back for another enjoyable stay in the future.Sincerely, Hotel Manager

6/10 Okej

DIANA

Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Only 3 minutes from beach. Ocean view from room. Breakfast not to appealing.
Bodde här 3 nätter i april 2024
Svar från Hotel Manager 19 apr. 2024
Dear DIANA,Thank you for your feedback. We're thrilled you enjoyed our proximity to the beach and the ocean view from your room. We apologize if the breakfast did not meet your expectations. Your feedback is valuable, and we'll use it to improve our offerings. We hope you had a memorable stay and look forward to welcoming you back.Sincerely, Hotel Manager

10/10 Fantastiskt

Ann

Gillade: Boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Hotel Manager 19 apr. 2024
Dear Ann,Thank you so much for your 5 out of 5 ratings! It's wonderful to know that you had a great experience during your stay. We strive to provide excellent service and amenities, and your satisfaction is our top priority. We look forward to welcoming you back for another stay.Sincerely, Hotel Manager

8/10 Bra

Sudesh

Reste med sin partner
Bed linens were not clean towels had yellow stains. Breakfast was continental but was all pre- made food.
Bodde här 1 natt i april 2024
Svar från Hotel Manager 15 apr. 2024
Dear Guest,Thank you for bringing these concerns to our attention. We sincerely apologize for the issues you encountered with the cleanliness of the bed linens and towels, as well as the quality of the breakfast offerings. Your feedback is important to us, and we will address these issues with our housekeeping and food service teams to ensure improvements are made. We appreciate your understanding and hope to have the opportunity to provide you with a better experience in the future.Sincerely,Hotel Manager

6/10 Okej

Franklin

Reste med familjen
Gillade: Renlighet
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
There was an odd musty smell in the room from the moment we arrived and it never really cleared up during our five day stay. The room was also MUCH smaller than the same room in the same hotel at other locations, which was also disappointing. I requested no down bedding in the room due to an allergy and there were two down pillows on the bed upon our arrival. I removed the pillows immediately and the staff changed the bedding the next day, but I did have to spend one night sleeping on the cross contaminated bedding. It took a couple of days for my allergies to clear up, but they finally did. There were some nice shops and restaurants less than a five minute walk from the hotel, along with a few restaurants. The entire island is filled with beautiful views and up-close experiences with nature. For the price, I would’ve appreciated a more comfortable stay on this beautiful island.
Bodde här 5 nätter i mars 2024
Svar från Hotel Manager 9 apr. 2024
Dear Guest,Thank you for your feedback on our property. We are extremely sorry for each of the negative experiences you had at this hotel, as you have mentioned. Our apologies for all the issues you encountered during your stay, but this is certainly not the kind of guest experience we want you to have. Your concerns will be thoroughly investigated with our team and management to ensure effective actions are taken to resolve each of the issues. We request your understanding and consideration to give us another opportunity, and we don’t want you to have a negative impression of our hotel. We hope that you will consider it favourably.Sincerely, Hotel Manager

10/10 Fantastiskt

Thangaraj

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good
Bodde här 3 nätter i april 2024
Svar från Hotel Manager 9 apr. 2024
Dear Guest,Thank you for your positive feedback! We're delighted to hear that you had a good experience during your stay with us. Providing a pleasant experience for our guests is our top priority, and we're glad that we met your expectations. We look forward to welcoming you back again soon.Sincerely, Hotel Manager

10/10 Fantastiskt

Claudia

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Love coming here
Bodde här 4 nätter i april 2024
Svar från Hotel Manager 8 apr. 2024
Dear Claudia,We are thrilled to hear that you love coming to our hotel! Your loyalty and positive feedback mean a lot to us. We strive to provide a welcoming and enjoyable experience for all our guests, and we look forward to welcoming you back again soon.Sincerely, Hotel Manager

10/10 Fantastiskt

casey

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i april 2024
Svar från Hotel Manager 8 apr. 2024
Dear Casey,Thank you for the 5-star rating. We strive for guest satisfaction, and we are glad you were so satisfied. We believe in providing a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. We look forward to seeing you again soon!Sincerely, Hotel Manager

10/10 Fantastiskt

Judith

Reste med familjen
The staff was so kind and friendly. Robert was such a nice man. He was so enjoyable to chat with! We will definitely stay here again!
Bodde här 3 nätter i mars 2024
Svar från Hotel Manager 28 mars 2024
Dear Judith,Thank you for your kind words about our staff, especially Robert. We're thrilled to hear that you found our team kind, friendly, and enjoyable to chat with. Your satisfaction is our priority, and we're delighted to know that we made a positive impression on your stay. We can't wait to welcome you back for another enjoyable experience!Sincerely, Hotel Manager

10/10 Fantastiskt

Eddie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Hotel Manager 19 mars 2024
Dear Eddie,Thank you so much for your excellent rating! We're thrilled to have exceeded your expectations and provided you with a fantastic experience. Your 5 out of 5 rating means a lot to us. We hope to have the pleasure of hosting you again in the future.Sincerely, Hotel Manager

10/10 Fantastiskt

Eric

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice and convenient place close to the beach and shopping. Very enjoyable stay.
Bodde här 2 nätter i februari 2024
Svar från Hotel Manager 6 mars 2024
Dear Guest,Thank you for your positive feedback! We're thrilled to hear that you had a very enjoyable stay with us and found our hotel to be very nice and convenient, especially due to its proximity to the beach and shopping areas. Providing a comfortable and convenient experience for our guests is important to us, and we're glad we could meet your expectations. We look forward to welcoming you back for another pleasant stay in the future.Sincerely, Hotel Manager

10/10 Fantastiskt

Gordon

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Came for a Gymnastics competition for our daughter. The very short walk to the convention center was great. Was overall a great location with shopping and food very nearby. The short walk to the beach is also nice. Great Breakfast with clean rooms and friendly staff. Would recommend and use again if ever in Jekyll Island.
Bodde här 3 nätter i mars 2024
Svar från Hotel Manager 6 mars 2024
Dear Guest,Thank you for considering us for a recommendation and for expressing your intention to return in the future. Your satisfaction is our top priority, and we look forward to welcoming you back for another great stay. Sincerely, Hotel Manager

10/10 Fantastiskt

Lisa

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Brandi the check-in clerk was super nice and very helpful with island information. We had a great room with an ocean view. We will be back.
Bodde här 1 natt i februari 2024
Svar från Hotel Manager 2 mars 2024
Dear Lisa,Thank you for your wonderful feedback! We're thrilled to hear that Brandi provided excellent service and that you enjoyed your room with an ocean view. We appreciate your kind words and look forward to welcoming you back for another fantastic stay.Sincerely, Hotel Manager

2/10 Väldigt dåligt

Betsy

Bodde här 1 natt i februari 2024
Svar från Hotel Manager 21 mars 2024
Dear Betsy,Thank you for sharing your rating. We're sorry to hear that your experience didn't meet your expectations. If there are specific issues or areas where we can improve, please let us know. Your feedback is valuable, and we strive to provide better service. Visit again soon.Sincerely, Hotel Manager

10/10 Fantastiskt

Susan

Bodde här 3 nätter i februari 2024
Svar från Hotel Manager 21 mars 2024
Dear Susan,We appreciate your perfect 5/5 ratings! It's fantastic to know that you had a wonderful experience during your stay. We strive to provide exceptional service, and your positive feedback is truly rewarding. If your travels bring you back our way, we would be thrilled to host you again.Sincerely, Hotel Manager

10/10 Fantastiskt

Patricia

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This property is new, clean, well equipped with amenities, and the rooms are comfortable and functional for multiple people. The location is great, too. You can walk to shops, restaurants, and are right across from the beach. Our rooms had ocean views. We would love to stay again in the summer!
Bodde här 1 natt i februari 2024
Svar från Hotel Manager 20 feb. 2024
Dear Patricia,Thank you for your wonderful feedback! We're thrilled to hear that you found our new property clean, well-equipped, and comfortable. It's fantastic that you enjoyed the convenient location with ocean views and the proximity to shops and restaurants. We look forward to welcoming you back in the summer and providing you with another delightful stay. Sincerely, Hotel Manager

8/10 Bra

LaVers, Gainesville

Bodde här 3 nätter i februari 2024
Svar från Hotel Manager 21 mars 2024
Dear Guest,We're glad you had a positive experience during your stay. If there's anything we can do to make your next stay even better and earn that perfect 5, please let us know. We appreciate your feedback and look forward to welcoming you back soon.Sincerely, Hotel Manager

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Well done, Hilton!
Wowza! Seriously. My room at the Home2 Suites by Hilton was by far, the largest hotel room I have ever stayed in. Picture two queen beds, plus a sofa, all side by side with 4-5 feet between each one, plus another ten feet of kitchen. We guessed 40 feet from door to window. The amount of storage was also mind blowing: six huge drawers, four large cupboards, a closet and three large open shelves; PLUS, 25 feet of counter space. Impressive. But what really got me (as I’m traveling with my dog), was the thoughtfulness towards pet owners. An entire flyer on the nearest vet, local pet stores, pet friendly restaurants, and a doorknob hangar alerting staff that a pet was inside the room. But wait! There’s more. Sierra at the front desk could not have been more welcoming and efficient, the beds were very comfy, and the room was fabulously clean. No less than six lamps providing fabulous light for reading or working late. Full sized microwave, dishwasher and fridge as well. The grounds are beautiful and it’s an easy walk to several restaurants. Well done, Hilton! Thanks for a great stay.
Bodde här 1 natt i januari 2024
Svar från Hotel Manager 2 feb. 2024
Dear Guest,Thank you for your stellar 10 out of 10 rating on Hotels.com, and for sharing your detailed and positive experience at Home2 Suites by Hilton. We are thrilled to hear that you enjoyed the spaciousness and thoughtful amenities in your room, especially the pet-friendly accommodations. It's fantastic to know that Sierra at the front desk made your stay welcoming and efficient. We appreciate your kind words and are delighted that you had a great stay. We look forward to welcoming you and your furry friend back for another excellent experience.Sincerely, Hotel Manager

10/10 Fantastiskt

Gwyn

Bodde här 2 nätter i januari 2024
Svar från Hotel Manager 21 mars 2024
Dear Guest,Thank you for providing us with a perfect rating! We are thrilled to hear that you had a wonderful experience during your stay. If there is anything specific you enjoyed or any feedback you would like to share, we would love to hear it. Your satisfaction is important to us, and we look forward to welcoming you back for another fantastic stay.Sincerely, Hotel Manager

10/10 Fantastiskt

Katie

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024
Svar från Hotel Manager 22 jan. 2024
Dear Katie,Thank you for staying with us and giving us a 10 out of 10 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to welcoming you again. Sincerely, Hotel Manager

10/10 Fantastiskt

Kristy

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Loved it.
Excellent!!! Will definitely stay again!
Bodde här 3 nätter i januari 2024
Svar från Hotel Manager 16 jan. 2024
Dear Kristy,Thank you for indicating that you would stay with us again. That's the highest compliment possible. Our goal is to provide the best experience for each and every guest, and I'm pleased that we are exceeding expectations in this area. We look forward to your next visit.Sincerely, Hotel Manager

10/10 Fantastiskt

Miranda, Demorest

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024
Svar från Hotel Manager 16 jan. 2024
Dear Miranda,Thank you so much for your excellent rating! We're thrilled to have exceeded your expectations and provided you with a fantastic experience. Your 5 out of 5 rating means a lot to us. We hope to have the pleasure of hosting you again in the future.Sincerely, Hotel Manager

6/10 Okej

mary

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Just stayed overnight. Tv selection was not good. I thought I could get peacock on your smart tv but no. Unable to do so. Had to go to local bar to watch the game. Only reason we stayed was because I was unable to cancel which I was upset about
Bodde här 1 natt i januari 2024
Svar från Hotel Manager 15 jan. 2024
Dear Mary,Thank you for your stay. We apologize for the inconvenience with the TV selection and the unavailability of Peacock on our smart TV. We use feedback from guests to improve our services. Regarding the cancellation issue, we apologize for any inconvenience caused. We value your input, and we hope to have the opportunity to improve your experience during any future visits.Sincerely, Hotel Manager

10/10 Fantastiskt

Ann

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Hotel Manager 15 jan. 2024
Dear Ann,Thank you for taking the time to write a wonderful review. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again and giving you another five-star experience. Sincerely, Hotel Manager

8/10 Bra

William

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
It’s ok
Overall my stay was ok. At arrival, we were assigned a room and when we opened the door there was a dog in there and luggages. We were assigned another room and it was ok. The ocean view it’s not really a view so don’t waste your money on the upgrade.
Bodde här 2 nätter i december 2023
Svar från Hotel Manager 9 jan. 2024
Dear William,Thank you for sharing your experience, and we apologize for the initial inconvenience with the room assignment. We appreciate your feedback about the ocean view, and we'll review our descriptions to ensure accurate expectations for future guests. We hope to have the opportunity to enhance your stay in the future.Sincerely, Hotel Manager

4/10 Dåligt

jeannie

Reste med familj och småbarn
Gillade inte: Renlighet och boendets skick och faciliteter
I was disappointed in the cleanliness of this hotel. Bathroom was dirty, sheets were dingy, pillowcases discolored. When we told the front desk about the bathroom (which had hair and dust on the toilet seat and shower) they sent someone with a rag to wipe it down. Did not do much. Friend’s room next door was about the same. Wouldn’t stay here again.
Bodde här 1 natt i januari 2024
Svar från Trista Smith AGM 4 jan. 2024
Thank you for bringing this to our attention. We strive to make our guests happy and to have a clean and refreshing stay. I truly appreciate you pointing our these issues and I will make sure to do follow-up training with the housekeeping staff. Please let me know if there is anything else that I can assist you with and we do hope that you will give us another try when your travels bring you back to the area.

2/10 Väldigt dåligt

Betty

Reste med familjen
Gillade inte: Renlighet
Room was dirty especially bathroom, shower and toilet. Bed sheets were not crisp and fresh. Kitchenette area was full of crumbs on floor. Carpet had stains.
Bodde här 1 natt i januari 2024
Svar från Hotel Manager 9 jan. 2024
Dear Betty,Thanks for letting us know about the housekeeping concerns with your room. Please accept our apology, and we will be checking with our staff to see where we went wrong as we want our guests to have an excellent experience. Hope to welcome you again soon.Sincerely, Hotel Manager

10/10 Fantastiskt

Robin

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Hotel Manager 9 jan. 2024
Dear Robin,Thank you so much for your 5 out of 5 ratings! It's wonderful to know that you had a great experience during your stay. We strive to provide excellent service and amenities, and your satisfaction is our top priority. We look forward to welcoming you back for another stay.Sincerely, Hotel Manager

8/10 Bra

Karen

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Hotel Manager 9 jan. 2024
Dear Karen,Thank you for your feedback and for taking the time to rate your experience. We would love to know how we can improve to make your next stay more enjoyable. Please feel free to share any specific suggestions or concerns with us. We hope to have the opportunity to serve you better in the future.Sincerely, Hotel Manager

10/10 Fantastiskt

Chad

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i december 2023
Svar från Hotel Manager 9 jan. 2024
Dear Chad,Thank you so much for your perfect rating! Providing excellent service and a memorable experience is our top priority, and it's great to know that we met your expectations. We look forward to welcoming you back for another exceptional stay in the future.Sincerely, Hotel Manager

6/10 Okej

Amanda

Reste med familj och småbarn, Reste med husdjur
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
The hotel and area are very nice and comfortable, but customer service is not a priority here. The staff are clearly nice people, but they do not seem to have been trained to provide any customer service or to even be friendly. I booked 2 queen beds and they looked me in the eye and told me I did not. Once I showed them my booking receipt on Expedia they said that was to bad and they didn’t have the room. They blamed Expedia. I asked them for extra linens for the pullout, since I didn’t bring extra blankets and they didn’t have them. We used towels & wore extra clothes to bed. After checking in with 4 different staff people we got moved to a room with 2 queens the second night. I was just happy to get 2 beds. There were many available rooms and I found it a bit pathetic they put us right by the elevators after all that, but I didn’t have the energy to say anything and talking to this staff was very difficult. They clearly didn’t have the tools or knowledge of how to provide good service.
Bodde här 2 nätter i december 2023
Svar från Deborah Exum, GM 31 dec. 2023
Thank you for your feedback. When you choose to book with a third party vendor like Expedia- we are limited in what we can do to rectify reservation issues. It sounds like our staff was attempting to assist you in their best way possible with a full house. Normally with third party reservation errors- we send you back to your vendor to reconcile it on your own- but our staff provided accommodation solutions for you and your family. We will definitely share your feedback with our team and Expedia. For future reference- all Home2 Suites have linens for our pullouts located in room in the cabinet under the TV or in the closet area. Safe travels and don’t forget to celebrate staff that show up to provide hospitality.

10/10 Fantastiskt

Elsa

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
We had an amazing stay. Very family friendly, clean and comfortable. One of the nicest room we had in a while. Easily accomodate a family of 4. There is a kitchen but only with a microwave, no oven or hot plate.
Bodde här 2 nätter i december 2023
Svar från Hotel Manager 1 jan. 2024
Dear Elsa,Thank you for your wonderful comment. We are delighted that your time with us was so amazing! Our team endeavours to go above and beyond to ensure a great experience for our guests. We look forward to hosting you again soon for another fantastic experience.Sincerely, Hotel Manager

10/10 Fantastiskt

Stephanie

Bodde här 1 natt i december 2023
Svar från Hotel Manager 1 jan. 2024
Dear Guest,Thank you so much for your 5 out of 5 ratings! It's wonderful to know that you had a great experience during your stay. We strive to provide excellent service and amenities, and your satisfaction is our top priority. We look forward to welcoming you back for another stay.Sincerely, Hotel Manager

6/10 Okej

Charley

Reste med familj och småbarn
Gillade: Renlighet och bekvämligheter
Bodde här 1 natt i december 2023
Svar från Hotel Manager. 25 dec. 2023
Dear Charley,Thank you for the review. It's nice to see that you had an overall good experience. We regret letting you down in any way. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. I hope that you will visit us again. Sincerely, Hotel Manager

10/10 Fantastiskt

Karen

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Family Christmas Trip
Our family went to Jekyll Island for the Christmas lights. The hotel was conveniently located, spacious, and the personnel were all helpful and friendly. We thoroughly enjoyed our stay.
Bodde här 1 natt i december 2023
Svar från Hotel Manager 21 dec. 2023
Dear Karen,Thank you very much for your stay. We are excited to read such a wonderful comment about your stay. It is heartening to hear the satisfaction of our guests. The entire hotel team will be looking forward to welcoming you back soon.Sincerely, Hotel Manager

10/10 Fantastiskt

Luba

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Hotel Manager 18 dec. 2023
Dear Luba,Thank you so much for the perfect 10/10 rating! We're thrilled to receive such positive feedback. It's a great honour to know that we met and even exceeded your expectations during your stay. We look forward to welcoming you back again soon.Sincerely, Hotel Manager

10/10 Fantastiskt

Brittany

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2023
Svar från Deborah Exum, GM 18 dec. 2023
Thank you for a perfect score!

10/10 Fantastiskt

John

Bodde här 1 natt i december 2023
Svar från Hotel Manager 17 dec. 2023
Dear Guest,Thank you for taking the time to leave a perfect score review. We are delighted to hear that you had an excellent experience during your stay. Your positive feedback is truly appreciated. If there are specific aspects that stood out to you or any suggestions you may have for improvement, please feel free to share. We look forward to the pleasure of hosting you again for another outstanding stay.Sincerely, Hotel Manager

10/10 Fantastiskt

Sarah

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The desk clerk was wonderful and informative. The location can't be beat. I do wish they offered amenities like lotion or conditioner. Good breakfast.
Bodde här 2 nätter i december 2023
Svar från Hotel manager 11 dec. 2023
Dear Guest,Thank you for sharing your positive experience with us! We're delighted to hear that the desk clerk was wonderful and informative, and you enjoyed the convenient location. We appreciate your feedback regarding amenities, and we'll certainly consider your suggestions for improvement. It's great to know that you enjoyed the breakfast. We look forward to welcoming you back for another enjoyable stay.Sincerely, Hotel Manager

10/10 Fantastiskt

Linda

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Hotel manager 11 dec. 2023
Dear Guest,Thank you for the perfect 10 out of 10 rating on Hotels.com! We're thrilled to hear that you had an excellent experience. If there's anything specific you enjoyed or any suggestions you have for us, please feel free to share. We look forward to welcoming you back for another outstanding stay.Sincerely, Hotel Manager

10/10 Fantastiskt

Sharika

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Svar från Hotel Manager 23 feb. 2024
Dear Sharika,Thanks for choosing our hotel for your stay and the 5 Stars you have given us based on your experience. I hope you had a wonderful experience with us. Please revisit us.Sincerely, Hotel Manager

8/10 Bra

Sarah

Bodde här 1 natt i november 2023
Svar från Hotel Manager 7 dec. 2023
Dear Sarah,Thanks for staying with us and giving us an 8 rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10 rating. It will make a big difference for us. I hope you will visit us again soon.Sincerely, Hotel Manager

6/10 Okej

Jin Young

Bodde här 2 nätter i november 2023
Svar från Hotel Manager 6 dec. 2023
Dear Guest,Thank you for the stay and your rating of 6 out of 10. Please let us know your opinion, which can help us improve our hotel service from 6 to 10. We appreciate your feedback. Hope you will visit us again soon. Sincerely, Hotel Manager

10/10 Fantastiskt

Karissa

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i november 2023
Svar från Hotel Manager 1 dec. 2023
Dear Karissa,We thank you for your 10/10 rating and hope that your stay with us was pleasant. We appreciate the opportunity to serve you and look forward to welcoming you back in the future.Sincerely, Hotel Manager

10/10 Fantastiskt

Jinsun

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was clean and breakfast was good!
Bodde här 1 natt i november 2023
Svar från Hotel Manager 30 nov. 2023
Dear Jinsu,We're delighted to hear that you found your room clean and enjoyed the breakfast! Your satisfaction is our priority, and we hope to provide you with an even better experience in the future. Thank you for choosing our hotel and taking the time to share your positive feedback.Sincerely, Hotel Manager

10/10 Fantastiskt

Patricia

Reste med sin partner, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great hotel, the elevator's inside light was out for our entire stay. Maintenance worked on it on Monday but the light was still out on Tuesday. There was a flashlight inside but didn't light it up enough. Other then that the staff was great, our stay was great. It would be nice if the pool was enclosed but none of the hotels seem to have an indoor pool.
Bodde här 3 nätter i november 2023
Svar från Hotel Manager 29 nov. 2023
Dear Patricia,Thank you for your positive feedback on the overall experience at the hotel. We appreciate your understanding regarding the elevator light issue and are glad to hear that despite this, your stay was great. Your comments are valuable, and we will address the maintenance concern promptly. We hope to host you again for another enjoyable stay.Sincerely, Hotel Manager

10/10 Fantastiskt

Peggy

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i november 2023
Svar från Hotel Manager 17 dec. 2023
Dear Guest, Thanks for the stay and great feedback by giving us a 5-Star rating. It is really encouraging. We feel proud when we get such ratings and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

8/10 Bra

paul

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i november 2023
Svar från Hotel Manager 24 nov. 2023
Dear Paul,Thanks for choosing our hotel for your stay and the 4 ratings you have given us based on your experience. Hope you had a wonderful experience with us. Please visit us again. Sincerely, Hotel Manager