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Recensioner av Best Western Premier NYC Gateway Hotel

3 out of 5
Best Western Premier NYC Gateway Hotel
2650 Paterson Plank Rd, North Bergen, NJ

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 714 av 1123 recensioner" "
8 - Bra i betyg. 253 av 1123 recensioner" "
6 - Okej i betyg. 72 av 1123 recensioner" "
4 - Dåligt i betyg. 39 av 1123 recensioner" "
2 - Väldigt dåligt i betyg. 45 av 1123 recensioner" "

9,2/10

Renlighet

9,0/10

Personal och service

8,6/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

8/10 Bra

Johan

Bodde här 4 nätter i mars 2023
Svar från Mery Ann - Front Office Supervisor 15 mars 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Fantastiskt

samet

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Perfect. Thanks
Bodde här 1 natt i mars 2024
Svar från Mery Ann - Front Office Supervisor 28 apr. 2024
Dear Samet, Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

4/10 Dåligt

drew

Reste med familj och småbarn
Gillade inte: Renlighet, personal och service och bekvämligheter
House keeping did not show up for our entire stay of 3 days. We had to request for services in person. None of the house keeping staff we saw spoke a word of English. We had to request for fresh towels everyday we were there !!! Our room was dark and gloomy. Not the best location for families in my opinion. They do not advertise that their breakfast is not included in the hotel fee. We found out it was not included after we checked in. Posted in the elevator !!! I have stayed in better hotels for less. I was very disappointed.
Bodde här 3 nätter i april 2024
Svar från Mery Ann - Front Office Supervisor 28 apr. 2024
Dear Andrew, Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced during your stay.Regarding housekeeping, we offer a full service every three days to maintain a balance between guest comfort and sustainability. However, we also provide a light service daily upon request, which includes refreshing towels, amenities, garbage pick-up, and bedding. We apologize if this information was not communicated clearly during your stay.Regarding communication with our housekeeping staff, while most of them speak Spanish, we ensure that they are instructed to direct guests to call the front desk for any assistance, especially in cases where language may be a barrier. We apologize if this was not conveyed effectively during your stay.We regret to hear that you found your room dark and gloomy. Guest satisfaction is our priority, and we would have been happy to address this concern or assist with room relocation if notified.Regarding breakfast, we strive to be transparent about our offerings, and we will review our communication methods to ensure that all guests are informed upfront.We appreciate your feedback as it helps us identify areas for improvement. We hope to have the opportunity to welcome you back in the future and provide you with a more positive experience.

10/10 Fantastiskt

Volodymyr

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Mery Ann - Front Office Supervisor 28 apr. 2024
Dear Volodymyr,Thank you so much for giving us a 5-star review. We look forward to serving you in the future!

10/10 Fantastiskt

Robert

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Cool
Bodde här 1 natt i april 2024
Svar från Mery Ann - Front Office Supervisor 25 apr. 2024
Dear Robert, Thank you so much for taking the time to give us a 5 star review! I'm so happy you enjoyed your stay and look forward to serving you in the future.

10/10 Fantastiskt

Jesse

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice place to stay with the family.
Bodde här 3 nätter i april 2024
Svar från Mery Ann - Front Office Supervisor 24 apr. 2024
Dear Jesse, Thank you so much for taking the time to give us a 5 star review. I'm so happy you enjoyed your stay and look forward to serving you in the future!

8/10 Bra

Rina

Gillade: Renlighet
Bodde här 4 nätter i april 2024
Svar från Mery Ann - Front Office Supervisor 24 apr. 2024
Thank you so much Rina for taking the time to give us a review. I'm so happy you enjoyed your stay and look forward to serving you in the future.

10/10 Fantastiskt

Cristofer

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great service
Bodde här 1 natt i februari 2024
Svar från Mery Ann - Front Office Supervisor 24 apr. 2024
Thank you so much Cristofer for taking the time to give us a 5 star review. I'm so happy you enjoyed your stay and look forward to serving you in the future.

10/10 Fantastiskt

Jean

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i februari 2024
Svar från Mery Ann - Front Office Supervisor 24 apr. 2024
Dear Jean, Thank you so much for taking the time to give us a 5 star review. I'm so happy you enjoyed your stay and look forward to serving you in the future!

10/10 Fantastiskt

Jenny, Brooklyn

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice staff and very clean I will Come again
Bodde här 2 nätter i april 2024
Svar från Mery Ann - Front Office Supervisor 24 apr. 2024
Dear Jenny, Thank you for taking the time to post a review of our property. We are happy that enjoyed your time at Best Western Premier NYC Gateway and we are delighted to hear that you found our staff to be very nice. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

10/10 Fantastiskt

Moises

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice place to stay
Bodde här 2 nätter i april 2024
Svar från Mery Ann - Front Office Supervisor 22 apr. 2024
Dear Moises, Thank you for taking the time to post a review of our property. We are happy to hear you enjoyed your time at Best Western Premier NYC Gateway. Our goal is always to exceed your expectations. We hope to see you soon!

10/10 Fantastiskt

Ruth

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Love it come again if I'm in the area
Bodde här 3 nätter i april 2024
Svar från Mery Ann - Front Office Supervisor 22 apr. 2024
Dear Ruth, Thank you for taking the time to post a review of our property. We are happy to hear you enjoyed your time at Best Western Premier NYC Gateway. Our goal is always to exceed your expectations. We hope to see you soon!

10/10 Fantastiskt

Laura Alicia Cordova

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Muy serviciales y atentos
Bodde här 2 nätter i april 2024
Svar från Mery Ann - Front Office Supervisor 19 apr. 2024
Querida Laura, Estamos muy contentos de que haya disfrutado su estadia con nosotros. Nuestra meta siempre sera exceder sus expectaciones, si hay algo que podemos hacer para mejorar su estadia, no dude en dejarnos saber. Te esperamos pronto!

10/10 Fantastiskt

Edward

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good
Bodde här 1 natt i april 2024
Svar från Mery Ann - Front Office Supervisor 19 apr. 2024
Thank you so much Edward for giving us a 5-star review. We look forward to serving you in the future!

10/10 Fantastiskt

Debbie

Reste i grupp, Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was very clean
Bodde här 1 natt i april 2024
Svar från Mery Ann - Front Office Supervisor 19 apr. 2024
Thank you so much Debbie for giving us a 5-star review. We look forward to serving you in the future!

10/10 Fantastiskt

Takisha

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was a positive experience....I'm not from tge city
Bodde här 2 nätter i februari 2024
Svar från Mery Ann - Front Office Supervisor 17 apr. 2024
Dear Takisha,Thank you for taking the time to post a review of our property. We are happy to hear you enjoyed your time at Best Western Premier NYC Gateway. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

10/10 Fantastiskt

Suntharamoorthy

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean, quiet, and friendly staff. Car parking is safe and secured and very clean. Happy with the Hotel Inside stay.
Bodde här 3 nätter i april 2024
Svar från Mery Ann - Front Office Supervisor 16 apr. 2024
Dear Suntharamoorthy,Thank you for taking the time to post a review of our property. We are happy to hear you enjoyed your time at Best Western Premier NYC Gateway. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

8/10 Bra

Cui

Reste med familjen
Gillade: Personal och service
We chose the hotel since it claimed the room is for 5 people. However, the extended sofa bed had quite bad condition and unacceptable mattress. Even the repair person admitted that the sofa bed was not for people sleeping at all. He reported to the hotel the situation but no one listened to him. The front desk knew this but could only offered extra thick blanket. It turned out that one of our family members had to sleep 4 nights on the sofa.
Bodde här 4 nätter i april 2024
Svar från Mery Ann - Front Office Supervisor 15 apr. 2024
Dear Cui, Thank you for choosing to stay at our hotel and for sharing your experience with us. We sincerely apologize for any inconvenience you encountered during your stay regarding the condition of the sofa bed in your room.We understand the importance of providing comfortable accommodations for all our guests, especially when traveling with a larger group. We regret that the sofa bed did not meet your expectations and that our attempts to rectify the situation were not satisfactory.Your feedback regarding the sofa bed has been brought to the attention of our maintenance team to ensure that such issues are addressed promptly and effectively. We are committed to improving our services and facilities based on valuable feedback like yours.Once again, thank you for choosing to stay with us. We hope to have the opportunity to welcome you back in the future and provide you with an even better stay.

8/10 Bra

Yohana

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Big room and nice pool.
Bodde här 1 natt i april 2024
Svar från Mery Ann - Front Office Supervisor 15 apr. 2024
Dear Yohana, Thank you for taking the time to share your positive feedback about your recent stay at our hotel. We are delighted to hear that you enjoyed your experience with us.It's fantastic to know that you appreciated the spacious room and enjoyed our pool facilities. We take great pride in providing comfortable and relaxing accommodations for our guests, and we are thrilled that you had a pleasant stay.Your kind words mean a lot to us, and we look forward to welcoming you back for another enjoyable stay in the future.

6/10 Okej

Colby

Reste med sin partner
Gillade: Personal och service
Proximity to NYC is very much the best thing about this property. Comfort was lacking. The bed/pillows were lumpy and the shower had very little pressure making it hard to bathe. It also makes me wonder how they clean the shower well when it has so little water pressure. The towels were very scratchy and hurt my skin to use. It got the job done for our quick trip to NYC but it would be better if these details were looked at.
Bodde här 1 natt i april 2024
Svar från Mery Ann - Front Office Supervisor 15 apr. 2024
Dear Colby, Thank you for choosing to stay at our hotel during your recent trip to NYC and for taking the time to share your feedback with us. We truly appreciate your insights as they help us identify areas where we can improve to enhance our guests' experience.We are delighted to hear that you found the proximity to NYC to be the best aspect of our property. We understand the importance of comfort during your stay, and we sincerely apologize for any inconvenience caused by the bed, pillows, and low shower pressure. Rest assured, we are addressing these issues promptly to ensure that future guests do not encounter similar challenges.Regarding the cleanliness of the shower despite the low water pressure, we have stringent cleaning procedures in place to ensure that all areas of our rooms, including the shower, are thoroughly cleaned and maintained to our high standards.Lastly, we apologize for the discomfort caused by the scratchy towels. Your feedback has been shared with our housekeeping team, and we are taking steps to improve the quality of our towels to provide a more pleasant experience for our guests.We are glad that overall, your stay met your needs for a quick trip to NYC. Your suggestions are very valuable to us, and we are committed to making the necessary improvements to enhance the quality of our guests' experiences.Once again, thank you for choosing to stay with us. We hope to have the opportunity to welcome you back in the future and provide you with an even better stay.

10/10 Fantastiskt

Sarah

Clean, affordable, and close to the city! Winner!
Bodde här 3 nätter i april 2024
Svar från Mery Ann - Front Office Supervisor 19 apr. 2024
Dear Sarah, Thank you so much for taking the time to give us a review. I'm so happy you enjoyed your stay and we look forward to serving you in the future!

10/10 Fantastiskt

Siddharth shankar

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Mery Ann - Front Office Supervisor 13 apr. 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Fantastiskt

Robert

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Awesome
Bodde här 1 natt i april 2024
Svar från Mery Ann - Front Office Supervisor 11 apr. 2024
Dear Robert, Thank you for taking the time to post a review of our property. We are happy to hear you enjoyed your time at Best Western Premier NYC Gateway. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

8/10 Bra

Stanislav

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
A good rest, but the railways are not so far away and noisy, especially at night
Bodde här 3 nätter i april 2024
Svar från Mery Ann - Front Office Supervisor 9 apr. 2024
Dear Stanislav, Thank you for sharing your experience with us. We're glad to hear that you had a good rest during your stay. We apologize for any inconvenience caused by noise from the nearby railways, especially at night. We understand the importance of a peaceful environment for our guests and are actively exploring ways to minimize any disturbances caused by external factors. Your feedback is valuable to us, and we hope to have the opportunity to welcome you back for a more tranquil experience in the future.

2/10 Väldigt dåligt

Lau

Bodde här 2 nätter i april 2024
Svar från Mery Ann - Front Office Supervisor 9 apr. 2024
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.If I can provide any assistance, please don't hesitate to contact me.

8/10 Bra

Danilo

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good
Bodde här 2 nätter i april 2024
Svar från Mery Ann - Front Office Supervisor 8 apr. 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me..Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Fantastiskt

Lorra

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very close to NYC. Had to walk to another street to pick up a small bus into Manhattan ($4) and was able to park my car for free in a secure parking garage. Had to find own transportation back - bus stops at 10:30pm. But this is a great place to stay for 1/2 the cost of Manhattan. Would stay again!
Bodde här 1 natt i mars 2024
Svar från Mery Ann - Front Office Supervisor 6 apr. 2024
Dear Lorra,Thank you for taking the time to post a review of our property. We are happy to hear you enjoyed your time at Best Western Premier NYC Gateway. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

8/10 Bra

Elsa

Bodde här 3 nätter i mars 2024
Svar från Mery Ann - Front Office Supervisor 28 apr. 2024
Dear Elsa, Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Fantastiskt

Sandra

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Mery Ann - Front Office Supervisor 5 apr. 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 Bra

Marizol, Pennsauken

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Our 2 night stay here was pretty great, however the shower pressure was close to none. It was very convenient to be about a 15 minute drive to NY.
Bodde här 2 nätter i mars 2024
Svar från Mery Ann - Front Office Supervisor 2 apr. 2024
Dear Marizol,Thank you for choosing to stay with us and for taking the time to share your feedback. We are delighted to hear that overall, you had a great experience during your two-night stay with us.We sincerely apologize for the inconvenience you experienced with the shower pressure. Your feedback is valuable to us, and we will look into this issue to ensure that it is addressed promptly.We are pleased to know that our location was convenient for your needs, being just a short 15-minute drive to New York. We hope that despite the shower pressure issue, you were able to enjoy your time here and that you will consider staying with us again in the future.Thank you once again for your review and for choosing our hotel.

8/10 Bra

Gabriela

Bodde här 7 nätter i februari 2024
Svar från Mery Ann - Front Office Supervisor 2 apr. 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Fantastiskt

Jason

Bodde här 3 nätter i mars 2024
Svar från Mery Ann - Front Office Supervisor 2 apr. 2024
Thank you so much Jason for giving us a 5-star review. We look forward to serving you in the future.

10/10 Fantastiskt

Vince

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
As described, good prices for the quality
Bodde här 2 nätter i mars 2024
Svar från Mery Ann - Front Office Supervisor 30 mars 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Fantastiskt

Karrie, FPO

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Our stay at Best Western Premier NYC was excellent for the most part. The hotel’s cleanliness and parking facilities were fantastic! I really liked that the parking was gated access only. The area surrounding the hotel didn’t seem very safe or clean so gated parking 👍. I didn’t have to worry about my car being damaged or vandalized. The beds were super comfortable, great tv channel selection. The room has a microwave and fridge which is convenient! The location was great for us! There’s a Walmart, target and plenty of choices to eat or buy items on Tonnelle Ave. You’re also close to American Dream mall or NYC. Breakfast was cooked to order (made fresh). The prices were decent, the portion could have been a little better. The bacon is the microwave type. Free coffee and tea. Located in the lobby are some menus (Chinese and pasta/pizza) that deliver to the lobby. We tried Woks Cheese and it was FANTASTIC and fast! Considering the location it was super quiet all night. Cons: The store located in the lobby was severely lacking. It had a large selection of halls cough drops but barely any soda choices (no Coke, Pepsi or Dr Pepper). Chips were always mostly empty, limited snack options all together. It would have been nice to see pretzels, trail mix, granola bars, sandwiches and such. The hotel had no vending machines to compensate either. I’d highly recommend hitting up a WaWa for snacks and drinks before checking in. Shower water pressure was absolutely horrendous!
Bodde här 2 nätter i mars 2024
Svar från Mery Ann - Front Office Supervisor 29 mars 2024
Hello Karrie,Thank you for taking the time to post a review of our property. We are happy to hear you enjoyed your time at Best Western Premier NYC Gateway. We appreciate your comments regarding the gift shop store in our lobby and we apologize for any inconvenience you experienced during your stay. We are currently experiencing issues with a delayed order for our gift shop but please rest assured that we will review and consider your feedback carefully as we make improvements to our store selection. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable experience.Thank you again for bringing this to our attention, and we look forward to serving you again soon.

10/10 Fantastiskt

NILADRI

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The rooms were large and had the essential supplies. Staff was very helpful and provided items as required. Parking was free and easily accessible. Check in was a breeze. Toiletries were of superior quality. The property is only 10kms from upper manhattan.
Bodde här 3 nätter i mars 2024
Svar från Mery Ann - Front Office Supervisor 29 mars 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Fantastiskt

Jorge

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Deberían regalar siquiera botellitas de agua en la habitación
Bodde här 1 natt i mars 2024
Svar från Mery Ann - Front Office Supervisor 26 mars 2024
Gracias por completar la encuesta sobre su reciente estadía en nuestra propiedad.Su negocio es muy importante para nosotros y valoramos sus comentarios. Al decirnos qué le gustó de su estadía y cómo podemos mejorar, nos está ayudando a brindarle una experiencia superior a usted y a otros huéspedes en el futuro. Esperamos que regrese y nos vea nuevamente pronto.Si puedo ser de ayuda en el futuro, no dude en ponerse en contacto conmigo.Gracias nuevamente por tomarse el tiempo para completar la encuesta. Agradecemos su lealtad a nuestra marca.

8/10 Bra

Asad

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 5 nätter i mars 2024
Svar från Mery Ann - Front Office Supervisor 26 mars 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Fantastiskt

Eric Paul

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very good hotel
Bodde här 3 nätter i mars 2024
Svar från Mery Ann - Front Office Supervisor 23 mars 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 Bra

Tony

Affärsresenär
Gillade: Renlighet och personal och service
Noisy
Bodde här 2 nätter i mars 2024
Svar från Mery Ann - Front Office Supervisor 22 mars 2024
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.If I can provide any assistance, please don't hesitate to contact me directly.

10/10 Fantastiskt

Mouna

Reste i grupp, Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Thank you
Bodde här 5 nätter i mars 2024

10/10 Fantastiskt

Herica

Bodde här 3 nätter i mars 2024
Svar från Mery Ann - Front Office Supervisor 8 apr. 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Fantastiskt

Bradley

Great location and staff, clean rooms
Bodde här 3 nätter i mars 2024
Svar från Mery Ann - Front Office Supervisor 19 mars 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 Bra

Svetlana

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Our two nights stay was pleasant enough. The only thing I can say is that the air conditioning was blowing like crazy straight at the bed. That wasn’t good. Otherwise not bad at all.
Bodde här 2 nätter i mars 2024
Svar från Mery Ann - Front Office Supervisor 19 mars 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Fantastiskt

Michelle

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice Hotel
Bodde här 4 nätter i mars 2024
Svar från Mery Ann - Front Office Supervisor 18 mars 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Fantastiskt

Eric Paul

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very clean
Bodde här 3 nätter i mars 2024
Svar från Mery Ann - Front Office Supervisor 18 mars 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Fantastiskt

Sikandar

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Overall this was an excellent place to stay! The area around the property is a little noisy and dirty!
Bodde här 3 nätter i mars 2024
Svar från Mery Ann - Front Office Supervisor 16 mars 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Fantastiskt

Martin

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very good location and very clean
Bodde här 3 nätter i mars 2024
Svar från Mery Ann - Front Office Supervisor 16 mars 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Fantastiskt

angela

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Affordable staying in last minute search. Self parking was accessible anytime. Breakfast was available with a separate fee. Quiet and clean.
Svar från Mery Ann - Front Office Supervisor 16 mars 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Fantastiskt

Julie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We were there for 5 nights. It was a very nice, quiet, clean place. Nothing fancy, but I can’t really afford fancy so I am good with nice. I paid a little extra a night for the larger 2Q room and it was a great idea. It’s nice to have some space if you’re staying awhile. They also had parking included and the parking was inside a gated garage. Wow! What a perk! Lastly, breakfast was good and not crazy expensive. It kept us full until dinner which was an added bonus. If I am ever back to visit the city or relatives in the area, then this is where I am staying.
Bodde här 5 nätter i mars 2024
Svar från Mery Ann - Front Office Supervisor 14 mars 2024
Dear Julie, Thank you for taking the time to post a review of our property. We are happy to hear you enjoyed your time at Best Western Premier NYC Gateway. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!Best regards,

10/10 Fantastiskt

Woodlen

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Mery Ann - Front Office Supervisor 16 mars 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.