Alla recensioner som visas är recensioner från verkliga gäster. Endast resenärer som har bokat en vistelse med oss kan publicera en recension. Vi verifierar recensioner i enlighet med våra riktlinjer och publicerar alla recensioner, både positiva och negativa.Mer informationÖppnas i ett nytt fönster
10 - Fantastiskt i betyg. 291 av 1003 recensioner" "
10 - Fantastiskt
291
8 - Bra i betyg. 259 av 1003 recensioner" "
8 - Bra
259
6 - Okej i betyg. 188 av 1003 recensioner" "
6 - Okej
188
4 - Dåligt i betyg. 103 av 1003 recensioner" "
4 - Dåligt
103
2 - Väldigt dåligt i betyg. 162 av 1003 recensioner" "
2 - Väldigt dåligt
162
7,0/10
Renlighet
7,6/10
Personal och service
6,4/10
Bekvämligheter
6,8/10
Boendets skick och faciliteter
6,6/10
Hållbarhet
Recensioner
6/10 Okej
Erin
Affärsresenär, Reste med sin partner
7 maj 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
Landscape around property was wonderful. Minutes from the hospital and the staff worked with me when I messed up how many nights I needed. Very friendly. No mini fridge standard which was a little inconvenient but all else was good
Erin
Bodde här 2 nätter i maj 2024
4/10 Dåligt
Margarita
5 maj 2024
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Place its small
Not as pictured also had roaches
Margarita
Bodde här 1 natt i maj 2024
Svar från Tianna RediResponse Specialist 6 maj 2024
Dear Margarita, I appreciate you sharing your feedback following your stay at the Red Roof Inn PLUS+ Secaucus - Meadowlands - NYC. It upsets me to read that your stay fell short of your expectations due to the pests you reported. I am sorry for your experience. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. To uphold the company's high standards, I have notified management of your comments so they can work with the specialists to ensure everything is as it should be.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,TiannaRed Roof Management RediResponse Specialist
10/10 Fantastiskt
Lamoussa
3 maj 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I appreciate really the comfort of red roof hotel.
Lamoussa
Bodde här 1 natt i april 2024
Svar från Nishaye RediResponse Specialist 4 maj 2024
Hello Lamoussa, Thank you for taking the time to complete our guest survey from your recent stay at the Red Roof Inn PLUS+ Secaucus - Meadowlands - NYC. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit, prompting your 5/5 score. We always enjoy hearing about the positive experiences our guests have at our hotels. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,NishayeRed Roof ManagementRediResponse Specialist
10/10 Fantastiskt
Josh
Reste med sin partner
30 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was quaint and peaceful spot to stay at for the weekend. Would definitely recommend staying here.
Josh
Bodde här 1 natt i april 2024
Svar från Recordo, Rediresponse Specialist 1 maj 2024
Hey Josh,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn PLUS+ Secaucus - Meadowlands - NYC. It's great to see our quiet and peaceful location was an ideal experience, resulting in a 5/5 score. Red Roof always enjoy hearing about the positive experiences our guests have at our hotels.The staff and I would like to thank you again for posting your review. Red Roof look forward to welcoming you back in the future.Sincerely,RecordoRed Roof ManagementRediresponse Specialist
10/10 Fantastiskt
Kerlin
27 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Me encanta
Kerlin
Bodde här 1 natt i april 2024
Svar från Adraine Rediresponse Specialist 28 apr. 2024
Querida Kerlin,Gracias por tomarse el tiempo para compartir sus comentarios sobre su experiencia en RED ROOF PLUS+ SECAUCUS - MEADOWLANDS - NYC. Apreciamos sinceramente sus comentarios y nos alegra saber que tuvo una buena experiencia con nosotros. Me encanta que hayas tenido una estancia estupenda. Los comentarios positivos de los huéspedes, como el suyo, siempre son un estímulo para todo nuestro personal de Red Roof mientras nos esforzamos por mejorar continuamente la calidad de nuestros servicios.Realmente apreciamos sus comentarios y esperamos brindarle un servicio excepcional en el futuro.Sincerely,AdraineRed Roof Management Rediresponse Specialist
8/10 Bra
Sidney
27 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I liked that it was close to where I needed to go and earlier accessible.
Sidney
Bodde här 2 nätter i april 2024
Svar från Adraine Rediresponse Specialist 28 apr. 2024
Hello Sidney, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ SECAUCUS - MEADOWLANDS - NYC and I appreciate your 4/5 score following your stay. It is great to read that you found our hotel to be close to where you needed to go and the earlier accessibility. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services. Your kind words inspire our team to continue delivering top-notch service. Your satisfaction is our priority, and we can't wait to have you back for another wonderful stay.Sincerely,AdraineRed Roof Management Rediresponse Specialist
6/10 Okej
Fyza
27 apr. 2024
Gillade: Personal och service
Overall the place was good. The only thing, they might have sprayed Clorox or some kind of cleaning product to kill off fruit flies that was in the bathroom that lingered the whole entire time of the stay. The window can’t be open to air out the room.
Fyza
Bodde här 4 nätter i april 2024
Svar från LaTunde RediResponse Specialist 27 apr. 2024
Dear Fyza,I appreciate you sharing your feedback following your stay at the RED ROOF PLUS+ SECAUCUS - MEADOWLANDS - NYC. I was saddened to read that your stay fell short of your expectations due to the insects and all other concerns that you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,LaTundeRed Roof Management RediResponse Specialist
6/10 Okej
FAHD
25 apr. 2024
Its not bad
FAHD
Bodde här 1 natt i april 2024
Svar från Dannielle Rediresponse Specialist 26 apr. 2024
Hello Fahd, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ SECAUCUS - MEADOWLANDS - NYC and I welcome your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management Rediresponse Specialist
6/10 Okej
Kenley
22 apr. 2024
Conveniently placed, lots of attractions, and shopping areas around
Kenley
Bodde här 2 nätter i april 2024
Svar från Oshane RediResponse Specialist 23 apr. 2024
Dear Kenly, Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ SECAUCUS -MEADOWLANDS - NYC. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the convenience. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Oshane Red Roof Management RediResponse Specialist
10/10 Fantastiskt
Michael
22 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I had a good time at the hotel..thanks
Michael
Bodde här 1 natt i april 2024
Svar från Oshane RediResponse Specialist 23 apr. 2024
Dear Michael, Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ SECAUCUS - MEADOWLANDS - NYC. We sincerely appreciate your comments and are happy to hear you had a great experience with us. We aim to deliver a positive experience for all out guests and we're happy you were satisfied with your stay. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Oshane Red Roof Management RediResponse Specialist
6/10 Okej
Tricia
21 apr. 2024
Tricia
Bodde här 1 natt i april 2024
Svar från Dannielle Rediresponse Specialist 23 apr. 2024
Hello Tricia, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ SECAUCUS - MEADOWLANDS - NYC and I welcome your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management Rediresponse Specialist
6/10 Okej
Adnan
Reste i grupp, Affärsresenär
20 apr. 2024
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
Property needs upgrading and better cleaning. The towels were not washed either
Adnan
Bodde här 3 nätter i april 2024
Svar från Dannielle Rediresponse Specialist 21 apr. 2024
Dear Adnan,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ SECAUCUS - MEADOWLANDS - NYC. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the encounter you had with the upkeep of the property, unclean room and the towels being unclean. We apologize for this issue, for this has never occurred before. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for posting your review. We do hope you will choose to stay with us again at Red Roof so we can have the opportunity to provide you with a better experience.Sincerely,Dannielle Red Roof Management Rediresponse Specialist
2/10 Väldigt dåligt
Amiris
Reste med familj och småbarn, Reste med familjen
20 apr. 2024
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
I made a reservation for a two bed bedroom, but was given one bedroom with one bed because I made a reservation on a third party website, and couldn’t do anything about it.
Amiris
Bodde här 1 natt i april 2024
Svar från Dannielle Rediresponse Specialist 21 apr. 2024
Dear Amiris,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ SECAUCUS - MEADOWLANDS - NYC. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the encounter you had with not being provided with the room you had reserved. We apologize for this issue, for this has never occurred before. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for posting your review. We do hope you will choose to stay with us again at Red Roof so we can have the opportunity to provide you with a better experience.Sincerely,Dannielle Red Roof Management Rediresponse Specialist
10/10 Fantastiskt
Xavier
17 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good
Xavier
Bodde här 1 natt i mars 2024
Svar från Nishaye RediResponse Specialist 18 apr. 2024
Hello Xavier, I appreciate your kind review from your recent visit at the Red Roof Inn PLUS+ Secaucus - Meadowlands - NYC. That you had an amazing time during your stay with us makes us very happy, prompting your 5/5 score. Our main goal is to make sure you have a hassle-free and comfortable stay, so we are excited to hear that we lived up to your expectations. Our Red Roof team value your good comments and look forward to having you visit us again soon for another fantastic stay!Sincerely,NishayeRed Roof ManagementRediResponse Specialist
10/10 Fantastiskt
Lesly
17 apr. 2024
Lesly
Bodde här 1 natt i april 2024
10/10 Fantastiskt
Madeline
15 apr. 2024
Madeline
Bodde här 1 natt i april 2024
10/10 Fantastiskt
Vaibhav
Affärsresenär
15 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Awesome waterbody right outside the room
Vaibhav
Bodde här 1 natt i april 2024
Svar från OnielRediresponse Specialist 17 apr. 2024
Hi Vaibhav,Thank you for taking the time to write a review of your stay at the Red Roof Inn PLUS+ Secaucus - Meadowlands - NYC. It is so rewarding to read that you had a good encounter with us and we truly appreciate you letting us know. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,OnielRedRoof ManagementRediresponse Specialist
2/10 Väldigt dåligt
Nagla
Reste med familj och småbarn, Reste med familjen
15 apr. 2024
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is the worst hotel or motel I've been to it had roaches came from under the bed and fridge and i took a videos i have prove
proved
Nagla
Bodde här 1 natt i april 2024
Svar från Xao RediResponse Specialist 15 apr. 2024
Thank you for taking the time to tell us about your experience at the Red Roof Inn PLUS+ Secaucus - Meadowlands - NYC, Nagla. Please accept our apologies for failing to provide you with a great experience. You stated that the listed pests hindered your stay. Any issue related to pest alerts is quickly addressed through the Pest Control company that we work with, as is standard in the industry. In an effort to rectify these in a timely manner, I have shared your comments with the property.Thanks to your feedback, Red Roof can work towards making the necessary changes. It would be our pleasure to provide you with better stays going forward.Very truly yours,XaoRed Roof ManagementRediResponse Specialist
10/10 Fantastiskt
Saleh
15 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Saleh
Bodde här 2 nätter i april 2024
Svar från OnielRediresponse Specialist 17 apr. 2024
Hi Saleh,Thank you for taking the time to write a review of your stay at the Red Roof Inn PLUS+ Secaucus - Meadowlands - NYC. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,OnielRedRoof ManagementRediresponse Specialist
4/10 Dåligt
Enrique
Reste med familjen
14 apr. 2024
Gillade: Renlighet
Gillade inte: Personal och service och bekvämligheter
Limited service
Enrique
Bodde här 2 nätter i april 2024
Svar från Xao RediResponse Specialist 15 apr. 2024
Thanks for sharing your feedback with us, Enrique. The team at our Red Roof Inn PLUS+ Secaucus - Meadowlands - NYC was saddened to see that we failed to provide you with a satisfactory stay. You stated that the limited services hindered your stay. As such, your feedback may be taken into account as Red Roof aims to continuously improve.I appreciate that you brought this to our attention. We would love to improve the impression left with you on your next stay, should you require lodging in the future.Best wishes,XaoRed Roof ManagementRediResponse Specialist
6/10 Okej
Jihan
14 apr. 2024
Gillade: Personal och service
Gillade inte: Renlighet
Jihan
Bodde här 1 natt i april 2024
Svar från Xao RediResponse Specialist 15 apr. 2024
I appreciate the time that you took to share your sentiments with us, Jihan. Our team at the Red Roof Inn PLUS+ Secaucus - Meadowlands - NYC appreciated your 3/5 score following your stay. In the future, please consider adding comments so that we know what we’re doing well and where we can improve our services. Guest feedback, like yours, helps Red Roof to make these improvements.On your next stay, should you have any issues, please feel free to contact our front desk for real-time assistance. Thanks once again for sharing. We would love to host you under our roof again.With gratitude,XaoRed Roof ManagementRediResponse Specialist
6/10 Okej
Jonathan
Reste med familjen
9 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
There was an issue were people were getting assigned rooms that were already habituated. My brother decided to leave. We stayed and our visit was pleasant, they did not deserve 5 stars.
Jonathan
Bodde här 1 natt i mars 2024
Svar från LaTunde RediResponse Specialist 11 apr. 2024
Dear Jonathan,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ SECAUCUS - MEADOWLANDS - NYC. We value you as our guest and welcome your 3/5 score. At Red Roof, it's good to know that you stayed, and your visit was pleasant. However, as it relates to your comment of the issue other guest had with their assigned rooms, this will be taken into consideration. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist
10/10 Fantastiskt
Martha
Reste med familjen
8 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Está cerca de la ruta 129 que te lleva a NYC. El precio está muy bien para lo que te ofrecen
Martha
Bodde här 7 nätter i mars 2024
Svar från LaTunde RediResponse Specialist 10 apr. 2024
Dear Martha,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ SECAUCUS - MEADOWLANDS - NYC. It's great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof, it's great to know that the price is very good, we are close to route 129 and any other positives stated. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist
4/10 Dåligt
Aretha
Reste med sin partner
7 apr. 2024
Gillade inte: Renlighet och boendets skick och faciliteter
I didn't like the fact that the tub was dirty and had hair all in the sink.
Aretha
Bodde här 1 natt i april 2024
Svar från Adraine Rediresponse Specialist 8 apr. 2024
Dear Aretha,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ SECAUCUS - MEADOWLANDS - NYC. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the lack of cleanliness of the bathroom tub and there was hair in the sink. We are sorry you found the room in this way. Your feedback is important to Red Roof, and we’ll take your comments into consideration to make changes to improve our customer experience.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,AdraineRed Roof ManagementRediresponse Specialist
8/10 Bra
Fredy
6 apr. 2024
Fredy
Bodde här 2 nätter i mars 2024
Svar från LaTunde RediResponse Specialist 27 apr. 2024
Hello Fredy, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ SECAUCUS - MEADOWLANDS - NYC and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist
8/10 Bra
scott anthony
Reste med sin partner
3 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Was a nice stay, only issue was the iron was dirty as can be and you don't realize it will burn and stain your brand new shirt until you actually use it....needless to say I can never wear that brand new shirt as it has brown stains from the iron, they apologize d & provided a new iron but that doesn't replace my clothing.....
scott anthony
Bodde här 3 nätter i mars 2024
Svar från Gabrielle RediResponse Specialist 4 apr. 2024
Thank you for taking a moment to leave a review, Scott. The staff and I at the Red Roof Inn PLUS+ Secaucus - Meadowlands - NYC appreciate your 4/5 score following your stay. I am happy that you had a nice stay. However, you stated that the situation with the iron and your shirt hindered your stay. Our Red Roof team is committed to satisfying our guests, so your comments will be taken into consideration as it will help us to improve our guest experience. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you're in the area.Sincerely, Gabrielle Red Roof Management RediResponse Specialist
6/10 Okej
Rodrigue
2 apr. 2024
Rodrigue
Bodde här 3 nätter i mars 2024
Svar från Tianna RediResponse Specialist 22 apr. 2024
Hello Rodrigue, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Secaucus - Meadowlands - NYC and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist
10/10 Fantastiskt
Jennifer
Reste med familjen
1 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A great place close to the city. Accommodating staff.
Jennifer
Bodde här 2 nätter i mars 2024
Svar från Tianna RediResponse Specialist 2 apr. 2024
Hello Jennifer, Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn PLUS+ Secaucus - Meadowlands - NYC appreciate your 5/5 score following your stay. It's great to read that you were pleased with the hospitality of our staff and the convenience of our location. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.The staff and I were happy to see Red Roof met your expectations. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,TiannaRed Roof ManagementRediResponse Specialist
6/10 Okej
Cynthia
30 mars 2024
Gillade: Renlighet
Gillade inte: Personal och service
Cynthia
Bodde här 1 natt i mars 2024
Svar från Gabrielle RediResponse Specialist 1 apr. 2024
Thank you for taking a moment to leave a review, Cynthia. The staff and I at the Red Roof Inn PLUS+ Secaucus - Meadowlands - NYC appreciate your 3/5 score following your stay. At Red Roof, we aim to deliver positive experiences and we’re happy you were satisfied. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you're in the area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist
10/10 Fantastiskt
Jitendra, Secaucus
29 mars 2024
Gillade: Renlighet
Jitendra
Bodde här 5 nätter i mars 2024
Svar från Chirell RediResponse Specialist 31 mars 2024
Dear Jitendra,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Secaucus - Meadowlands - NYC and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. We hope we have the opportunity to see you again in the future.Sincerely,ChirellRed Roof ManagementRediResponse Specialist
6/10 Okej
Mahmoud, plymouth
Reste med familj och småbarn, Reste med familjen
29 mars 2024
Gillade: Renlighet och personal och service
The property is a bit dirty, the check in at night is horrible where you have to wait in line in a small room
Mahmoud
Bodde här 2 nätter i februari 2024
Svar från Gabrielle RediResponse Specialist 30 mars 2024
Dear Mahmoud,Thank you for your review following your stay at Red Roof Inn PLUS+ Secaucus - Meadowlands - NYC. It was regretful to have discovered that you weren’t thoroughly impressed with us during your recent stay. You indicated that the property was a bit dirty and the check-in at night wasn't to your liking, which was saddening to read. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future. With thanks, Gabrielle Red Roof Management RediResponse Specialist
10/10 Fantastiskt
Rochet
28 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Super cool
Rochet
Bodde här 1 natt i mars 2024
Svar från Chirell RediResponse Specialist 29 mars 2024
Dear Rochet,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Secaucus - Meadowlands - NYC. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our super cool location. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist
4/10 Dåligt
Amanda
Reste med familj och småbarn, Reste med familjen
26 mars 2024
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very sketchy. I stayed here with my fiancé & son to go to American Dream & the walk to the room is quite scary. Maybe in the summer has more people, the view of the water outside the room was nice but people were living in some of the rooms. One tenant had a huge dog chained to a wire on his room door which wasn’t safe at all. Very limited hotel staff, cleaning staff was nice.
Amanda
Bodde här 2 nätter i februari 2024
Svar från Tianna RediResponse Specialist 27 mars 2024
Dear Amanda, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn PLUS+ Secaucus - Meadowlands - NYC. It's good to read that you found our staff to be nice. However, it's truly disheartening to read that you were faced with safety concerns as guest safety is our top priority. Nevertheless, feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,Tianna Red Roof ManagementRediResponse Specialist
10/10 Fantastiskt
IRENE
Reste med familjen
24 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice staff service. Quiet and safe.
IRENE
Bodde här 1 natt i mars 2024
Svar från Tianna RediResponse Specialist 26 mars 2024
Dear Irene, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Secaucus - Meadowlands - NYC. We sincerely appreciate your comments and are happy to hear you had a great experience with us. It's so rewarding to read that you were pleased with the hospitality of our staff and that you felt safe while with us. Guest safety is our top priority so, I'm thrilled to see that was accomplished with your visit. We hope to continue to provide great experiences for you. Thank you again for sharing your comments with us. We look forward to hosting you again in the future. Sincerely,Tianna Red Roof Management RediResponse Specialist
6/10 Okej
Aj
20 mars 2024
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The rooms need better sexurity, the doors are so fragile. The room itself is so tight. I know this is an Inn, but I can hear everyone walking outside while I was trying to sleep. i checked out one day before my actual checkout day because it was so bad. I just needed some alone time (but close from home) and did not get it here. i asked for a refund for my last day and still waiting for it.
Aj
Bodde här 2 nätter i mars 2024
Svar från Kerry-Lee RediResponse Specialist 22 mars 2024
Dear Aj,The team and I at the RED ROOF PLUS+ SECAUCUS - MEADOWLANDS - NYC. You indicated the room needed better security and it was small. In regard to your refund please contact your booking source for more information. Guest feedback is always welcome at Red Roof as we aim to improve. Please know you are a valued guest and we appreciated your business with us.Thank you again for sharing your experience.Sincerely,Kerry-LeeRed Roof ManagementRediResponse Specialist
2/10 Väldigt dåligt
Kevin
18 mars 2024
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Kevin
Bodde här 4 nätter i mars 2024
Svar från Kerry-Lee RediResponse Specialist 19 mars 2024
Hello Kevin, Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the RED ROOF PLUS+ SECAUCUS - MEADOWLANDS - NYC. It’s disappointing to see you were displeased with your stay, resulting in a 1/5 score. We at Red Roof, aim to deliver enjoyable experiences for all our guest and we’re sorry to have not achieve that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Comments like yours, is always an encouragement to all of our staff as we aim to continuously improve the quality of our services to enhance our guest experiences. Thank you again for sharing your review. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist
8/10 Bra
Ravi
17 mars 2024
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Ravi
Bodde här 3 nätter i mars 2024
Svar från Kerry-Lee RediResponse Specialist 19 mars 2024
Dear Ravi, We at the RED ROOF PLUS+ SECAUCUS - MEADOWLANDS - NYC are thrilled to have earned your almost perfect scoring of 4/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist
2/10 Väldigt dåligt
Dorise
16 mars 2024
Gillade inte: Boendets skick och faciliteter
Dorise
Bodde här 4 nätter i mars 2024
Svar från Oshane RediResponse Specialist 18 mars 2024
Hello Dorise, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ SECAUCUS - MEADOWLANDS - NYC and I are disappointed to see your score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist
8/10 Bra
Antonio
14 mars 2024
Gillade: Renlighet, personal och service och bekvämligheter
Good enough. I would come there again
Antonio
Bodde här 2 nätter i mars 2024
Svar från Tianna RediResponse Specialist 14 mars 2024
Dear Antonio,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Secaucus - Meadowlands - NYC. We sincerely appreciate your comments and are happy to hear you had a great experience with us. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.Red Roof hope to continue to provide great experiences for you. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,TiannaRed Roof ManagementRediResponse Specialist
2/10 Väldigt dåligt
Katherin
Reste med sin partner
11 mars 2024
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Not very good customer service
Katherin
Bodde här 1 natt i mars 2024
Svar från Sharma RediResponse Specialist 11 mars 2024
Thank you for taking a moment to leave a review, Katherin. The staff and I at the RED ROOF PLUS+ SECAUCUS - MEADOWLANDS - NYC were disappointed to see your 1/5 score. You indicated that our customer service was not being up to your standards. This is not an experience our guests have with us, as we hold our staff to the highest standard.Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area.Very truly yours,Sharma Red Roof Management RediResponse Specialist
10/10 Fantastiskt
Mabel
10 mars 2024
Mabel
Bodde här 1 natt i mars 2024
Svar från Gabrielle RediResponse Specialist 2 apr. 2024
Thank you for taking a moment to leave a review, Mabel. The staff and I at the Red Roof Inn PLUS+ Secaucus - Meadowlands - NYC appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, GabrielleRed Roof Management RediResponse Specialist
10/10 Fantastiskt
Jacqueline Nicole
8 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Hehsh
Jacqueline Nicole
Bodde här 1 natt i mars 2024
Svar från Red Roof Management 9 mars 2024
Thank you for sharing your perfect rating with us, Jacqueline. Our staff at the Red Roof Inn PLUS+ Secaucus - Meadowlands - NYC was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,XaoRed Roof ManagementRediResponse Specialist
10/10 Fantastiskt
Sharon
8 mars 2024
Sharon
Bodde här 2 nätter i mars 2024
Svar från Gabrielle RediResponse Specialist 2 apr. 2024
Thank you for taking a moment to leave a review, Sharon. The staff and I at the Red Roof Inn PLUS+ Secaucus - Meadowlands - NYC appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, GabrielleRed Roof Management RediResponse Specialist
10/10 Fantastiskt
Hiyasmine
Reste med sin partner
7 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved how helpful the staff were, the location, and cleanliness of the room. Definitely staying here again soon!
Hiyasmine
Bodde här 1 natt i mars 2024
Svar från Red Roof Management 8 mars 2024
Hi Hiyasmine,I would like to personally thank you for sharing your feedback following your experience at the Red Roof Inn PLUS+ Secaucus - Meadowlands - NYC with us. It was so rewarding to see that we earned your 5/5 score with our helpful staff and that our location and room cleanliness were to your liking. Red Roof strives to provide guests with a great experience, so seeing our efforts coming to fruition were especially pleasing to us.Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,XaoRed Roof ManagementRediResponse Specialist
10/10 Fantastiskt
Blaisiane
Affärsresenär
3 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
✌
Blaisiane
Bodde här 1 natt i mars 2024
Svar från Tianna RediResponse Specialist 3 mars 2024
Hello Blaisiane,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Secaucus - Meadowlands - NYC and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where Red Roof can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management
10/10 Fantastiskt
Sharon
Reste med familjen, Reste med husdjur
27 feb. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice and friendly staff. Also pet friendly which is very good for people who have a pet and needs to bring them along. Love it
Sharon
Bodde här 1 natt i februari 2024
Svar från Oshane RediResponse Specialist 27 feb. 2024
Dear Sharon, Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ SECAUCUS - MEADOWLANDS - NYC. We sincerely appreciate your comments and are happy to hear you had a great experience with us especially regarding the nice staff and pet friendliness. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Red Roof Management
10/10 Fantastiskt
Samir
Reste med familjen
23 feb. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
On my arrival the room phone was not working. I told the front desk and within 10 mins the maintenance guy came and swapped it with a new room phone.
Samir
Bodde här 5 nätter i februari 2024
Svar från Chirell RediResponse Specialist 24 feb. 2024
Dear Samir,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Secaucus - Meadowlands - NYC. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the room phone not working which was fixed shortly after. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely, Chirell RediResponse Specialist
6/10 Okej
Larry
Reste med familj och småbarn
19 feb. 2024
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Irate hockey fan trashed their room damaged property and broke satellite dish so there was no television channels available
Larry
Bodde här 2 nätter i februari 2024
Svar från Xao RediResponse Specialist 21 feb. 2024
Thank you for sharing your feedback with us, Larry. The team at the Red Roof Inn PLUS+ Secaucus - Meadowlands - NYC appreciated your 3/5 rating. However, you made mention of the damage done to the property by the irate hockey fan. As such, your sentiments have been shared with the property and their management team.Guest feedback, like yours, aids in the growth of Red Roof, so we would like to extend our thanks for your feedback. It would be our pleasure to provide you with improved stays going forward.Regards,Red Roof Management
8/10 Bra
James
Reste med familjen
18 feb. 2024
Gillade: Renlighet och personal och service
Basic but very clean. Great bed, better than most higher end hotels. Very nice staff.
James
Bodde här 1 natt i februari 2024
Svar från Sharma RediResponse Specialist 19 feb. 2024
Thank you for taking the time to write about experience at the RED ROOF PLUS+ SECAUCUS - MEADOWLANDS - NYC. James, I am delighted to read your comments about our very clean hotel, great bed, and all the other kind remarks mentioned. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, James, and can't wait to see you back at Red Roof soon, where we can continue to offer you a very clean stay at an affordable price! Sincerely, Red Roof Management
10/10 Fantastiskt
Daniel
Reste i grupp
18 feb. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Honestly wasn't expecting much, but the room was nice enough. Didn't feel dingy, had a working fridge and microwave. Something was up with the TV but I also never asked about it either, so hard to blame anybody, didn't bother me much. There was a nice lil pavilion by the water too. Great place if you're doing MetLife/American Dream and just need a place to crash.
Daniel
Bodde här 1 natt i februari 2024
Svar från Sharma RediResponse Specialist 19 feb. 2024
Thank you for taking the time to write about experience at the RED ROOF PLUS+ SECAUCUS - MEADOWLANDS - NYC. Daniel, I am happy to hear your room was nice enough, you were pleased with the amenities you mentioned, and all the other kind remarks highlighted. However, you indicated that something was up with the Tv. Your satisfaction is important to Red Roof, so I am sorry for any inconvenience caused.Please know that we value you as our guest and appreciate your feedback. I do hope that you will return to our hotel, or any of our other Red Roof brand locations in the future.Sincerely, Red Roof Management