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Recensioner av 21st Floor 360 Suitop Hotel

21st Floor 360 Suitop Hotel
Ben Yehuda 34, Jerusalem

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 210 av 338 recensioner" "
8 - Bra i betyg. 71 av 338 recensioner" "
6 - Okej i betyg. 19 av 338 recensioner" "
4 - Dåligt i betyg. 19 av 338 recensioner" "
2 - Väldigt dåligt i betyg. 19 av 338 recensioner" "

8,6/10

Renlighet

8,8/10

Personal och service

7,8/10

Bekvämligheter

8,4/10

Boendets skick och faciliteter

7,8/10

Hållbarhet

Recensioner

8/10 Bra

Marianne

Gillade: Renlighet, personal och service och rummets bekvämlighet
Fyra nätter i Jerusalem
Mycket bra läge där vi kunde gå till det mesta eller ta spårvagnen. Frukosten var mycket god och vi hann pröva två av de tre ställena man kunde gå till. Personalen var mycket trevlig och hjälpsam. Lite underhåll och stället skulle vara i toppklass. Utsikten var fantastisk.
Bodde här 4 nätter i februari 2019

8/10 Bra

Dick

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fantastisk vy över Jerusalems gamla stad
Fantastisk vy över Jerusalems gamla stad. Otroligt fin svit med etage.

10/10 Fantastiskt

Abraham

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
easy check in. very friendly helpful staff wasn't able to use AC
Bodde här 3 nätter i januari 2024
Svar från Oz, Reception manager 7 apr. 2024
Thank You Abraham for your great review. For future stay please note we are available 24\7 to help with any problem that might occur during the stay.

10/10 Fantastiskt

Elizabeth

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very beautiful , great location , very comforatble , i recomend it a lot !
Bodde här 2 nätter i oktober 2023
Svar från Oz, Reception Manager 7 apr. 2024
.Thank you for your recommendation dear ElizabethHoping you will come to stay with us again.

8/10 Bra

Stephen

Reste med familjen
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter
Our room was the Presidential Suite. It was very roomy with two floors, a full size kitchen, and two bathrooms. The appliances and furniture were solid but dated. Great views from the room and very convenient located to the major sites of Jerusalem. The best thing about the property is the staff, who were very helpful and accommodating. If you are coming with 2-4 people and don't mind cooking, it is a good place to stay. There is no restaurant or laundry facilities.
Bodde här 6 nätter i oktober 2023
Svar från Oz, Reception manager 7 apr. 2024
Thank you very much Stephen for your kind words.We are happy to hear you had a lovely stay and hoping to host you again in the future.

8/10 Bra

Izhak

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 2 nätter i oktober 2023
Svar från Oz, Reception manager 7 apr. 2024
Thank you Izhak for your warm words. You are always welcome in our hotel.

10/10 Fantastiskt

SON

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was a good trip with excellent hotel.
Bodde här 4 nätter i september 2023
Svar från Oz, Reception manager 7 apr. 2024
Thank you Son. We hope to see you again in the future.

8/10 Bra

Bernard

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i september 2023
Svar från Oz, Reception manager 7 apr. 2024
Thank you Bernard for your great review.We are happy to hear you enjoyed your stay.

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i augusti 2023
Svar från Oz 31 aug. 2023
Dear Guest, Thank you for staying and for your great review

10/10 Fantastiskt

Scott

Views are great especially facing old city
Bodde här 3 nätter i augusti 2023
Svar från Oz 15 aug. 2023
Thank you for your review ScottWe will be happy to host you again

10/10 Fantastiskt

Stephen

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Penthouse luxury!
This was a top-notch stay. We stayed in a beautiful duplex overlooking Jerusalem and instantly felt cozy as soon as we walked in. The hotel is proximal to so many attractions—we didn’t use our car in Jerusalem once. The staff is so helpful and kind. We stayed here for my girlfriend’s birthday and I’m so glad we stayed here. Gorgeous place, comfortable beds and seating options. Also, the hotel smelled really nice, which was a plus. Will be staying here again!
The view from our apartment. Amazing!
Bodde här 4 nätter i juli 2023
Svar från Oz 15 aug. 2023
Stephen thank you so much for your lovely review. It would be our pleasure to host you again in the future.

8/10 Bra

Carmelita

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great 2 floor apartment, spacious, quiet, with nice view of Jerusalem. Well located, with friendly staff.
Bodde här 4 nätter i juli 2023
Svar från Oz 15 aug. 2023
Thank you Carmelita for your kind words

10/10 Fantastiskt

eric

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Magnifique vue sur Jérusalem et à pied de Ben Yehouda street… très active en soirée.
Bodde här 2 nätter i juli 2023
Svar från Oz 15 aug. 2023
Eric Thank you very much for staying with us.You are always welcome in the future.

10/10 Fantastiskt

Mariya

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Spacious rooms and location is good
Bodde här 2 nätter i juni 2023
Svar från Oz 15 aug. 2023
Thank you Mariya for your lovely reviewWe are happy you enjoyed the spacious of our rooms.

10/10 Fantastiskt

juan carlos

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Esta muy bien localizada. A solo 10 minutos caminando a la ciudad vieja. El lugar es amplio y cómodo. Lo recomiendo
Bodde här 6 nätter i juli 2023
Svar från Oz 16 aug. 2023
Thank you Juan Carlos for your warm words. You are always welcome in our hotel.

10/10 Fantastiskt

fred

Bodde här 2 nätter i juni 2023
Svar från Oz 16 aug. 2023
Thank you Fred for your perfect review. We will be happy to host you again.

8/10 Bra

Daniel

Reste med familj och småbarn, Reste med familjen
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
The hotel provides great space for the family ina central location in Jerusalem. They provide good breakfast vouchers to get you out and into the city with a full tummy in the morning from a local eatery. While the rooms were spacious everything in them was breaking or on the cusp of breaking. Faucets falling off, multiple door handles falling on the floor, stair railings wobbling and keeping you safe with just a tiny screw, beautiful island in the kitchen that falls over when you lean on it, and mold in the bathrooms. It felt like the room was designed to look good in a photo but was not ultimately maintained for actual guests. The rooms served us well and provide spectacular views of the city. On the next visit I will still consider using this hotel but will definitely look for alternatives.

4/10 Dåligt

Alon

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Our department was not clean - to say the least: rice in sink, hair in bathroom and more The toilet seat was broken as were mirror,s.
Bodde här 3 nätter i juni 2023

8/10 Bra

david

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
It doesn’t look like a hotel from the outside. But when you go to 21 st floor there’s the apartments. Excellent view! So much to do around. Very walkable. Excellent breakfast from local venders. Friendly staff too. A couple minor maintenance issues but the rooms are comfortable and have everything you need.
Bodde här 2 nätter i juni 2023

10/10 Fantastiskt

Rene

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
AWESOME apartment hotel
This apartment hotel is AWESOME. Two-level suite, so actually the 21st snd 22nd floors. 12 or 13 units around the 21st/22nd floors. Kitchen with appliances, dishes, cookware, etc., dining room/living room, and bathroom, downstairs. Large bedroom and bathroom with hot tub bath/shower upstairs. Nicely furnished, comfortable bed. Picture window along the width of the downstairs. In addition to a traditional dining room table, there was a bar-type table along the entire width of the picture window with high-top chairs so that you could eat or drink wine while enjoying the beautiful view. Our unit looked north in the direction of the Knesset and the Chords Bridge (aka the Bridge of Strings). There was a telescope next to the window. What a great extra! Very conveniently located. Right across the street from one end of the pedestrian area of Ben Yehuda Street and the bus stops to go anywhere in Jerusalem. (You'll need a Rav Kav transit card for the buses and trains.) Lots of good shopping and eating on or right off of Ben Yehuda Street. The apartment came with breakfast vouchers for 3 cafes and restaurants very nearby. The only negative about this apartment is the twisty staircase between the 2 levels. We decided to keep our suitcases downstairs rather than carry them up the narrow winding staircase. The next time we come to Jerusalem, this will be our FIRST CHIOCE of hotels.
Bodde här 2 nätter i maj 2023

2/10 Väldigt dåligt

Brian

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The service was not rendered by the hotel. I showed up to the hotel to check in and nobody was there to answer the interphone or be available during our arrival day, therefore; I could not use the service. I left the hotel without knowing where to go at 5am. The least that the hotel could do is a refund, but not even. I paid for a service that I have never used. I am warning everybody DO NOT to go to this hotel EVER.
Bodde här 2 nätter i april 2023

10/10 Fantastiskt

Kunhao

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I feel so SORRY to write a late review, so many stuff to catch up after I came back from my Israel trip and finally I can share my experience here. We stayed in this amazing hotel for three nights between Apr 01 to Apr 04 when we traveled to Jerusalem. The hotel is in a very convenient location close to restaurants, shopping area, train/bus station and even have a HUGE local market nearby which we were there everyday (actually serval times in a day!)to try all kinds of local street food and fresh fruit and vegggie. The manager and staffs are very friendly to us. On the first day there was a issue with the air conditioning. After we talked to the manager Oz and the owner, you know what? He actually gave me a great offer that I could not refuse and upgrade us to the president suite which is facing right to the Temple Mount. what a magnificent view! I will never forget such a nice view in my life. Thank you so much Oz! I will definitely comes back again. I have already missed Jerusalem and Israel. This is the best place I have ever been!
Bodde här 3 nätter i april 2023
Svar från Oz 28 maj 2023
Dear Kunhao Thank you so much for your kind review. I'm sure I'm speaking by the name of everyone here when I say that you were absolutely fantastic guests and it would be a true pleasure to host you again in the future.Best regards and please book again Yoel, Oz, Anas and the rest of the 21stFloor family!

6/10 Okej

Moshe

Reste i grupp
Gillade: Rummets bekvämlighet
Gillade inte: Renlighet
Kind of a let down
It wasn’t the cleanest. Found some hair in the bathroom and on the towels. It was comfortable though. However, there was no air conditioning. The pictures posted were very deceiving. I would give this place a 3/5.
Bodde här 3 nätter i januari 2023
Svar från Oz 16 jan. 2023
Thank you for your review Moshe.We put cleaning of course on the top of our list and if the guest is still not happy we will send the cleaning staff again as much as necessary to ensure till the guest is satisfied. As for the pictures, there were taken when the hotel was brand new so there might be some difference as in any hotel. We are in a process of renovating and improving the suites. Your suite has just been renovated with new wall care and new accessories have been added.For your last point about the AC, during the winter the all hotel's system is switching to heat mode.

2/10 Väldigt dåligt

Marshal

Reste med familjen
Gillade: Rummets bekvämlighet
Gillade inte: Personal och service och boendets skick och faciliteter
Bodde här 5 nätter i december 2022

10/10 Fantastiskt

MINDEL

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
very happy though a little difficult with car parking and strollers narrow exit way
Svar från Oz 16 jan. 2023
Thank you for your kind words Mindel We made parking instructions to the more convenient parking more clear

8/10 Bra

Jill

Reste med familjen
Gillade: Personal och service och rummets bekvämlighet
Great location
Staff were Fantastic! The rooms were a bit broken but the view was amazing and the staff were amazing
Bodde här 4 nätter i december 2022
Svar från Oz 16 jan. 2023
Thank you so much for your review Jill We are hoping to see you again in the future!

2/10 Väldigt dåligt

Malka

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Horrible experience
Svar från Oz 16 jan. 2023
Guest was unhappy in before she have seen the room.We did our best to please her but it wasnt enough.

10/10 Fantastiskt

Ruben

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Emplacement de l’hôtel top . Chambre atypique et très agréable . Personnel très accueillant . Je recommande vivement !!
Bodde här 3 nätter i november 2022
Svar från Oz 27 nov. 2022
Ruben Thank you so much for your lovely reviewHoping to see you again in the future :)

10/10 Fantastiskt

Richard

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
An excellent stay. Location was perfect, staff could not be more helpful. Had choice of 3 breakfast locations to pick from each day. Two floor roomy suites.
Bodde här 1 natt i oktober 2022
Svar från Oz 27 nov. 2022
Hi Richard We are very happy to hear you enjoyed your stay with usIt would be our plesure to host you again :)

10/10 Fantastiskt

Allison

Bodde här 3 nätter i september 2022
Svar från Oz 22 mars 2023
Thank you for your great review Alison. Hoping to host you again in the future :)

4/10 Dåligt

Dorit

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great
Bodde här 1 natt i juni 2022

10/10 Fantastiskt

Debbie, Aventura

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Centrally located, FABULOUS panoramic views. Quiet.
Bodde här 3 nätter i augusti 2022
Svar från Oz 7 sep. 2022
Dear special DebbieIt was a true plesure to meet you Thank you so much for your review Your always always welcome!

8/10 Bra

Darren

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent location and very friendly staff. Rooms were great for a family
Bodde här 2 nätter i augusti 2022
Svar från Oz 4 sep. 2022
Thank you Darren for your reviewHope to see you again in the future :)

10/10 Fantastiskt

Noah

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
What a gem. Yoel and his team are professional, reliable, communicative, and accessible. The property is in the most ideal location, directly across the street from Ben Yehuda. Rooms are updated, very large, and private. Views are incredible.There is also a Shabbos elevator. Very affordable for what you are receiving. I'd stay here over the smaller rooms at the more expensive hotels any day. Would definitely stay here again.
Bodde här 4 nätter i juli 2022
Svar från Oz Reception 8 aug. 2022
Hi Noah :) Thank you so much for your kind review! It was a plesure to host you and your welcome at any time :)

10/10 Fantastiskt

Edgardo

Bodde här 3 nätter i juli 2022

10/10 Fantastiskt

Frank

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hôtel très agréable. Vue magnifique sur tout Jérusalem. Très bien placé. A recommander.
Bodde här 1 natt i juli 2022
Svar från Oz Reception 8 aug. 2022
Muchas Gracias for your review (: Your always welcome

10/10 Fantastiskt

Diana

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was very accommodating and always aimed to please. This is a great place for a family who needs extra space and wants nice accommodations
Bodde här 1 natt i juli 2022
Svar från Oz Reception 8 aug. 2022
Thank you so much for your review Diana It was our plesure to have you

10/10 Fantastiskt

Brian

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The 21st Floor Hotel is in the perfect place in Jerusalem. It is well-located and our room had a wonderful view of the old and new city. We could walk to the old city and there were lots of restaurants in the area. The room was clean, but there were some items in need of refreshing. The staff was really helpful and friendly.
Bodde här 2 nätter i juli 2022
Svar från Oz Reception 8 aug. 2022
Thank you Brian for your kind words

10/10 Fantastiskt

Lior

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great apartment hotel
Large apartments. Breakfast Is at very good coffee shop which is 2m walk. Comfortable. Service is very good
Bodde här 1 natt i juli 2022
Svar från Oz Reception 8 aug. 2022
Thank you Lior Your welcome at any time

10/10 Fantastiskt

Nitzan

Bodde här 2 nätter i juni 2022

2/10 Väldigt dåligt

Alberto

Reste med familj och småbarn
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Room in terrible condition
Bodde här 1 natt i juni 2022
Svar från Oz Reception 8 aug. 2022
Hi Alberto Thank you for your review we will be happy to have more details from you so we can know better what was the issue

10/10 Fantastiskt

Richard

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The view at this hotel was second to none, 21st floor on top of an office building , its truly was a 360 degree view. Each apartment (We booked 5 apartments) Each had its own personality, and each had its bedrooms on a second floor. The amenities included espresso machines in every room as well as available 24/7 in the office pantry area. The staff was friendly and helpful. Shabatt dinner was not only excellent but also enough food for 3 meals.
Bodde här 6 nätter i juni 2022

10/10 Fantastiskt

Eddie

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Really impressed rested with the room, great view, and the surrounding area had everything we needed.
Bodde här 1 natt i juni 2022
Svar från yoel 16 juni 2022
We are happy to host you And glad you enjoyed See you next time

10/10 Fantastiskt

Robin

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great friendly staff and amazing view. Quiet!
Bodde här 1 natt i juni 2022
Svar från yoel 16 juni 2022
We are happy to host you And glad you enjoyed See you next time

10/10 Fantastiskt

jeremias

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Somebody personally reached out to me making sure what time i will arrive. Phenomenal customer service. Breathtaking view and great location. Rooms are nice and clean.
Bodde här 1 natt i maj 2022
Svar från yoel 16 juni 2022
We are happy to host you And glad you enjoyed See you next time

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service och rummets bekvämlighet
It’s a perfect location and a perfect place for a family. The rooms a good, but needs to be updated to be great. The staff are very helpful.
Bodde här 3 nätter i maj 2022
Svar från yoel 16 juni 2022
We are happy to host you We are currently in the process of renovating the rooms, refreshing everything needed. See you next time

10/10 Fantastiskt

Pamela, Boca Raton

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location with amazing view!
Bodde här 5 nätter i april 2022
Svar från yoel 16 juni 2022
Thanks for the accommodating response :)

10/10 Fantastiskt

Sandra

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
We had a very good experience. The people working there are so kind! Omar was so accommodating. The location is amazing. I would stay there again
Bodde här 2 nätter i april 2022
Svar från yoel 16 juni 2022
We are also waiting for you again

8/10 Bra

Adar

Bodde här 1 natt i mars 2022
Svar från Eyal 20 mars 2022
Thank you for your rating!

10/10 Fantastiskt

ADI

Bodde här 1 natt i mars 2022
Svar från אייל, צוות קבלה 13 mars 2022
תודה רבה עדי על הציון הגבוה! שמחנו מאד לארח אתכן בסוף שבוע האחרון. מוזמנות תמיד