Alla recensioner som visas är recensioner från verkliga gäster. Endast resenärer som har bokat en vistelse med oss kan publicera en recension. Vi verifierar recensioner i enlighet med våra riktlinjer och publicerar alla recensioner, både positiva och negativa.Mer informationÖppnas i ett nytt fönster
10 - Fantastiskt i betyg. 69 av 119 recensioner" "
10 - Fantastiskt
69
8 - Bra i betyg. 38 av 119 recensioner" "
8 - Bra
38
6 - Okej i betyg. 8 av 119 recensioner" "
6 - Okej
8
4 - Dåligt i betyg. 2 av 119 recensioner" "
4 - Dåligt
2
2 - Väldigt dåligt i betyg. 2 av 119 recensioner" "
2 - Väldigt dåligt
2
9,0/10
Renlighet
9,4/10
Personal och service
8,6/10
Bekvämligheter
8,4/10
Boendets skick och faciliteter
9,0/10
Hållbarhet
Recensioner
10/10 Fantastiskt
Jeannette
Reste i grupp
19 nov. 2019
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Friendly and service minded staff, the room was very clean and Tidy, spacious and modern. the Breakfast was Gereous and Tasty. Close to The Ole city of Jerusalem.
Jeannette
Bodde här 2 nätter i november 2019
Svar från Sahar 19 nov. 2019
We greatly appreciate your positive feedback, and we are happy to know that you've enjoyed your stay with us.
We would always be looking forward into staying with us again in any future trip to Jerusalem.
8/10 Bra
Verifierad resenär
16 juni 2019
Gillade: Renlighet, personal och service och rummets bekvämlighet
Verifierad resenär
Bodde här 3 nätter i juni 2019
Svar från Helen 21 juni 2019
Thank you for staying with us.We appreciate your feedback.
10/10 Fantastiskt
Izabella
4 jan. 2018
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great hotel and area!
Azzahra hotel’s staff are all very kind, helpful and wonderful people. The breakfast is superb and they have a nice restaurant with good local food. The room we stayed in was very cold (in December), but I assume it feels better during hot summer days. The bathroom was not luxurious but it was not an issue for us.
I strongly recommend staying in this hotel and in East Jerusalem. Close to the old city, friendly area, a lot of nearby shops, and very friendly people!
Izabella
Bodde här 3 nätter i december 2017
Svar från Khaled 9 jan. 2018
Dear Guest,
Thank you for your review and for choosing Azzahra Hotel & Restaurant . We are very happy to know that you had a pleasant stay with us .
We will be Looking forward into welcoming you again soon :)
Thank you for choosing Azzahra Hotel & Restaurant .
Best,
Khaled
10/10 Fantastiskt
Bennito
Reste med familjen
29 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This was the perfect place. My family I loved the restaurant, the room, the breakfast and the location. I will return and wouldn’t stay anywhere else while in Jerusalem.
Bennito
Svar från Azzahra Boutique Hotel's Team 30 mars 2024
Dear Bennito, Thank you very much for your kind and genuine review. We are happy to know that you enjoyed your stay with us and look forward welcoming you back in the future. Best Regards.
10/10 Fantastiskt
Verifierad resenär
30 sep. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Cozy hotel close to old town
I loved staying at this hotel! Very clean, quiet, staff were all friendly and helpful.
The restaurant was great, too. I tried sambousek and kifta, which were both delicious! I also tried Palestinian beer.
You can walk to Herod's Gate, bus stop to/from Allenby Bridge, bus terminal to Bethlehem etc.
Would stay here again.
Verifierad resenär
Bodde här 2 nätter i september 2023
Svar från JS 2 okt. 2023
Thank you for your positive feedback.We are very happy to know that you had a great stay with us and that you've enjoyed the food at our restaurant.We would be looking forward to welcoming you again in any future trip to Jerusalem.
10/10 Fantastiskt
Verifierad resenär
4 sep. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Comfortable hotel near Old Jerusalem
I enjoyed staying at this hotel which was both comfortable and in a great location. I could walk to see many sites in or near Old Jerusalem. The staff was helpful in arranging taxis or an airport shuttle when needed.
Verifierad resenär
Bodde här 7 nätter i augusti 2023
Svar från JS 4 sep. 2023
Thank you for your positive feedback. We are super thrilled to know that you've enjoyed your stay with us.
10/10 Fantastiskt
Nicole
Reste med familjen
29 aug. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We stayed at this hotel for a total of 5 nights and couldn’t be happier with our experience. The rooms and hotel are super clean and the staff is very friendly. They also have a restaurant with excellent food. The hotel is at a walking distance to many shops and the old city.
Nicole
Bodde här 5 nätter i augusti 2023
Svar från JS 30 aug. 2023
Thank you for staying with us and we greatly appreciate your positive feedback.We are also very happy to know that you've enjoyed your meals at our restaurant.we would always be looking forward to staying with us again in any future trip to Jerusalem.
10/10 Fantastiskt
AHMAD
14 aug. 2023
Gillade: Personal och service och boendets skick och faciliteter
Thank you to Tareq, Essam, and the entire team of staff and managment. Highly recommended.
Ahmad S.
AHMAD
Bodde här 6 nätter i juli 2023
Svar från JS 2 okt. 2023
Your positive feedback is highly appreciated. We are very happy to know that we've met your expectations and you had a pleasant stay with us.
10/10 Fantastiskt
Essam
2 aug. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Cute little hotel in the heart of East Jerusalem. Staff was very friendly and helpful, and shared a lot of tips and information about the area and how to get to different neighborhoods in East Jerusalem and other cities around Palestine.
Essam
Bodde här 3 nätter i juli 2023
Svar från JS 7 aug. 2023
Your positive feedback is greatly appreciated. Thank you for staying with us and we are super thrilled to know that you've enjoyed your stay and that we were of good help to you.
10/10 Fantastiskt
Barbara M
Reste med familjen
24 juni 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Wonderful amenities, helpyand courteous staff and great location
Barbara M
Bodde här 3 nätter i juni 2023
Svar från JS 25 juni 2023
We greatly appreciate your positive feedback. We are happy to know that you had a great stay with us.We would be looking forward to staying with us again in any future trip to Jerusalem.
10/10 Fantastiskt
Verifierad resenär
Affärsresenär
10 apr. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Really wonderful, hospitable service; rooms were elegant and clean, beautiful facilities, excellent restaurant. Thank you!
Verifierad resenär
Bodde här 6 nätter i mars 2023
Svar från JS 11 apr. 2023
Thank you for staying with us and we greatly appreciate your positive feedback.We are also very happy to know that you have enjoyed your meals at our restaurant.We would always be looking forward to staying with us again in any future trip to Jerusalem.
10/10 Fantastiskt
Luc
Reste med familjen
10 mars 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
wonderful place
Very friendly, lovely place. The room was spacious enough for us and our 2 kids. The beds were superb and everything was very clean. The breakfast was abundant and the restaurant serves great food. We also liked the neighbourhood.
Luc
Bodde här 3 nätter i februari 2023
Svar från JS 14 mars 2023
Your Positive feedback is greatly appreciated. We are super thrilled to know that you had a great stay at the Azzahra Hotel . Thank you for staying with us, and we would always be looking forward to staying with us again in any future trip to Jerusalem.
8/10 Bra
Dr subhi
Affärsresenär
19 jan. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Azzahra
Lack of elevator which is necessary for the old people
Dr subhi
Bodde här 1 natt i januari 2023
Svar från JS 26 jan. 2023
It is also important to note that the reason of your stay was to refresh your memory after sixty years from your first stay at the Azzahra.However,it is very surprising to read your comment about the elevator especially that you came to the Azzahra Hotel whilst you know that you will be staying in a heritage building with lots of history and more than 120 years old.
10/10 Fantastiskt
Saverio
Reste med sin partner
26 dec. 2022
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice hotel with thick walls and high ceiling. Tried also the restaurant which offer nice local food. Just make sure you ask for no smoking area.
Very helpful at the reception for any information you need. Short walking from old Jerusalem gate.
I'd recommend it
Saverio
Bodde här 3 nätter i december 2022
Svar från JS 27 dec. 2022
Your positive feedback is greatly appreciated. Thank you for staying with us and we would be looking forward to staying with us again in any future trip to Jerusalem.
10/10 Fantastiskt
Raija-Leena
5 dec. 2022
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Best of old Palestinian Jerusalem
Beatuful, respectable old familyhouse atmosphere, Very tasty and diverse breakfast (products local, fresh and varied across the week).
Raija-Leena
Bodde här 7 nätter i november 2022
Svar från JS 5 dec. 2022
Thank you for your positive feedback. We are very happy to know that you've enjoyed your stay with us , and we would be looking forward to staying with us again in any future trip to Jerusalem.
10/10 Fantastiskt
Gheorghina
Reste med familjen
4 dec. 2022
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Really a surprise to have all together very good
Gheorghina
Bodde här 7 nätter i november 2022
Svar från JS 5 dec. 2022
We greatly appreciate your positive feedback. We are super thrilled to know that you've enjoyed your stay with us , and we would be looking forward to welcoming you again in your next trip.
8/10 Bra
Birthe Juel
30 nov. 2022
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Birthe Juel
Bodde här 4 nätter i november 2022
Svar från JS 5 dec. 2022
Thank you for staying with us.
6/10 Okej
Mohamed
27 nov. 2022
Gillade: Renlighet
Breakfast ok toilet very uncomfortable, no elevator
Mohamed
Bodde här 2 nätter i november 2022
Svar från JS 29 nov. 2022
I believe that you should have been more transparent to the readers and should have mentioned all the positives rather than what you've mentioned.It started from the day of your arrival when you reached the hotel completely wet as it was raining heavily on that day and in order to help you ;we had to switch rooms to let you check-in earlier to your room to be able to change your wet clothes. We also helped you with your luggage to your room. On your way down, you were given an umbrella for free as you were going to the Old city and specifically to Al Aqsa Mosque which is around 15 minutes walk while it was still raining.It is important to note to our guests that the Azzahra Hotel building is more than 120 years old, so the authenticity of the building is well kept with all its original characters.Finally, on your Check-Out date , you came back from the Old city after the check-out time by more than 90 minutes and you were still not charged for that.Unfortunately, it is very disappointing when it turns out that people are not appreciative despite of all what was given to them.
8/10 Bra
Faruk
Reste med familjen
20 nov. 2022
Gillade: Renlighet, personal och service och boendets skick och faciliteter
It’s in a busy area with lots of shops and 10 min walk - near Aqsa Masid.
Faruk
Bodde här 3 nätter i november 2022
Svar från JS 29 nov. 2022
Thanks for staying with us.
10/10 Fantastiskt
Stefanny
Reste med familjen
18 nov. 2022
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was always helpful , clean , love that there is a restaurant there , very convenient
Stefanny
Bodde här 4 nätter i november 2022
Svar från JS 29 nov. 2022
Thank you for staying with us and we are very happy to know that you've also enjoyed your meals at our restaurant.Your positive feedback is greatly appreciated.
10/10 Fantastiskt
Xavier
12 nov. 2022
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
L'établissement est caché dans une ruelle. Mais refait à neuf. Les chambres sont ok. Le petit déjeuner est très correct. L'hôtel a aussi un restaurant. La nourriture est délicieuse.
Le personnel est agréable, souriant, toujours prêt à rendre service.
L'hôtel est à à peine 7 minutes de marche de la vieille ville(Herod's Gate).
Possibilité d'un paking pas loin
Xavier
Bodde här 3 nätter i november 2022
Svar från JS 29 nov. 2022
We greatly appreciate your positive feedback. We are also very happy to know that you've enjoyed your meals at our restaurant and you had a pleasant stay at the hotel.We would be looking forward to welcoming you again in any future trip to Jerusalem.
10/10 Fantastiskt
Rafael
2 nov. 2022
Rafael
10/10 Fantastiskt
Marie
28 okt. 2022
Marie
Bodde här 1 natt i oktober 2022
Svar från JS 29 okt. 2022
Thank you for your positive feedback. We are very happy to know that you had a great stay with us, and we would be looking forward to staying with us again in any future trip to Jerusalem.
10/10 Fantastiskt
Nada
Reste i grupp
25 okt. 2022
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful hotel with spacious rooms and amazing food
Nada
Bodde här 1 natt i oktober 2022
Svar från JS 25 okt. 2022
We greatly appreciate your Positive feedback. We are very happy to know that you had an enjoyable stay at the Azzahra Hotel and that you've enjoyed your meals at our restaurant. Thank you for staying with us, and we would always be looking forward to staying with us again in any future trip to Jerusalem.
10/10 Fantastiskt
Verifierad resenär
11 mars 2020
Verifierad resenär
Bodde här 4 nätter i mars 2020
Svar från Sahar 14 mars 2020
Thank you for choosing Azzahra Hotel for your stay in Jerusalem. Your positive feedback is greatly appreciated. We would be looking forward into staying with us again in any future trip to Jerusalem.Your Home away from home.
8/10 Bra
John, Raleigh, NC
Affärsresenär
28 feb. 2020
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
An engaging small hotel in renovated Ottoman-period mansion away from the highly touristic West Jerusalem. Easy walking distance to the Old City (Damascus Gate) and good public transportation (light rail, bus, taxis). The rooms clean and comfortable. An excellent breakfast buffet and wonderful restaurant with delicious Palestinian specialties as well as international cuisine.
John
Bodde här 6 nätter i februari 2020
Svar från Dalia 29 feb. 2020
Thank you for choosing Azzahra Hotel, and for sharing your feedback online. We are very glad to read that you had an enjoyable and comfortable stay at our Hotel, and that you enjoyed your meals at Azzahra Restaurant. We all look forward to welcome you again in any future trip to Jerusalem, please consider Azzahra your home away from home
8/10 Bra
Adam
Reste med familjen
11 jan. 2020
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Dobra baza wypadowa do zwiedzania Jerozolimy.
Hotel świetnie położony w pobliżu starej Jerozolimy. Pokój świeżo po remoncie,czyściutko,przyjemnie.Dobrze działający internet. Na minus natomiast zasługują serwowane śniadania. Jak na Izrael to raczej skromna oferta. Ogólnie jednak polecam ten hotel.
Adam
Bodde här 3 nätter i december 2019
Svar från Dalia 23 jan. 2020
Thank you for choosing Azzahra Hotel, we are very pleased to read that you had an enjoyable stay, and we all look forward to welcome you again in the near future.
10/10 Fantastiskt
Verifierad resenär
3 jan. 2020
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
清潔感があり満足しました。
Verifierad resenär
Bodde här 1 natt i januari 2020
Svar från Dalia 23 jan. 2020
Thank you for choosing Azzahra Hotel, we are glad to read that you enjoyed your stay at our hotel.
Looking forward to welcoming you again in the near future.
2/10 Väldigt dåligt
Verifierad resenär
2 jan. 2020
Gillade: Renlighet
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
This hotel is not good. Room was clean but air-conditioning didn't work and it was cold and couldn't sleep. The staff promised that they would fix it, but the air conditioner was not fixed the next day. On the third day I couldn't patience and left the hotel. I found a cheap, spacious, air-conditioned hotel nearby. I should have stay in Holyland continuously from the beginning. Jerusalem's sightseeing is great, but if the hotel is bad, the trip to Israel will be spoiled. Be careful because room 115 is cold.
Another important thing. Hotel Wi-Fi was cut off on the Sabbath.
Verifierad resenär
Bodde här 3 nätter i december 2019
Svar från Sahar 3 jan. 2020
Thank you for choosing Azzahra Hotel to stay at, but it would have been greatly appreciated if you were more transparent and explained the whole story for the readers to know the facts rather than putting misleading information.
I am not sure Mr.Shigeaki that you were aware when you've made your reservation at the Non-Refundable rate that it cannot be changed, modified or cancelled but this was the status of your reservation.
As your friends were staying at a nearby hotel and you wanted to stay with them,so from the first minute that you arrived to the hotel you've inquired if you could cancel your reservation without a penalty fee in order to join them; and of course that was not possible especially that it was made through Hotel.com and not directly with the hotel.
Accordingly, you've proposed to stay the first night and cancel the following two nights without any cancellation fees; and you threatened the receptionist that otherwise you would write a bad review; and which you did !
We would have really appreciated addressing your
comments concerning the heating unit during your stay with us as we could have acted accordingly,but you did not mention anything whilst your stay.
It is very important to note that all our rooms have been newly renovated and it is surprising for us to know that the new heating unit was not working, especially that it was occupied the day before and there was no complain.
Finally, when you decided to check-out a day before your check-out date, you said that it was due to a change in your flight.
Last of all,not mentioning that we always get positive feedback regarding our quick and easy check-in, clean and modern rooms as well as our great service and authentic atmosphere.
10/10 Fantastiskt
Verifierad resenär
Reste med familjen
30 dec. 2019
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff were very accommodating and made our stay very special.
Verifierad resenär
Bodde här 2 nätter i december 2019
Svar från Sahar 1 jan. 2020
We are very happy to know that you've enjoyed your stay with us and we greatly appreciate your positive feedback.
We would always be looking forward into staying with us again in any future trip to Jerusalem.
10/10 Fantastiskt
Hannah
14 dec. 2019
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Pleasant stay
The best part about this place is the staff. They were incredibly friendly and helpful. My room was quite small, there was no where other than the bed I could lay my suitcase open. This wasn’t a big deal. The room was very clean and there was hot water in the shower. The restaurant attached to the hotel is pretty good. I was the only one staying in the hotel and they made a special breakfast for me. The only downside to this place is it was a bit hard to find. One cab driver refused to take me to this location and the one I did find wouldn’t drive me all the way there. I managed to find the place stopping to ask for directions a few times. Once I figured me way to the old city it wasn’t a bad location.
Hannah
Bodde här 1 natt i december 2019
Svar från Sahar 16 dec. 2019
Thank you for staying with us, and we are happy to know that you've also enjoyed eating at our restaurant.
Your positive feedback is greatly appreciated.
We would be looking forward into staying with us again in any future trip to Jerusalem.
10/10 Fantastiskt
Verifierad resenär
Reste med sin partner
30 nov. 2019
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Gute Lage, kürzlich renovierte Zimmer, sehr gutes Restaurant.
Verifierad resenär
Bodde här 1 natt i november 2019
Svar från Sahar 30 nov. 2019
Thank you for staying with us, and we greatly appreciate your positive feedback. We are also happy to know that you've enjoyed your meals at our restaurant.It would always be our pleasure to welcome you again in any future trip to Jerusalem.
10/10 Fantastiskt
Verifierad resenär
29 okt. 2019
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly, helpful, clean and comfy rooms, good food.
Verifierad resenär
Bodde här 1 natt i oktober 2019
Svar från Dalia 30 okt. 2019
Thanks for staying with us, and we really appreciate your feedback. It would always be our pleasure to welcome you again in any future trip to Jerusalem. Please consider Azzahra your home away from home
10/10 Fantastiskt
Suzanne
25 okt. 2019
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Quiet, updated hotel, convenient to walled city.
Hotel just completed remodel so rooms and bathrooms are modern and clean. Great air con in the room. Located within minutes walking distance to the walled old city. Buffet breakfast with omelette station, fresh bread and lots of variety. Helpful front desk staff.
Suzanne
Bodde här 1 natt i september 2019
Svar från Sahar 26 okt. 2019
Thank you for staying with us,and your positive feedback is greatly appreciated. It would always be our pleasure to have you staying with us in any future trip to Jerusalem. Also,we are happy to know that we met your expectations.
10/10 Fantastiskt
Suzanne
25 okt. 2019
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Just finished a remodel so room and bathroom are modern and clean. Location is walking distance to the walled city. Very quiet. BUffet breakfast
Suzanne
Bodde här 1 natt i september 2019
Svar från Sahar 26 okt. 2019
Thank you for staying with us,and we are very pleased to know that you had an enjoyable stay with us.
Please consider Azzahra Hotel to be your home away from home.
10/10 Fantastiskt
Armando Baltazar
23 okt. 2019
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Cuartos muy limpios y bonitos
Cuartos hermosos por dentro combinados en piedra y modernidad, por fuera el hotel se ve viejo y acabado , pero me sorprendí cunado Vi la habitación muy bonita , y baño limpio y amplio no hay nada de ruido y eso que fuimos en la temporada más alta en Sukkot , a 3 cuadras de la puerta de Herodes sin lugar a duda un cuarto de 4.5 estrellas, lo único malo es que el barrio en el que esta es uno de los más sucios de Jerusalén.
Armando Baltazar
Bodde här 5 nätter i oktober 2019
Svar från Sahar 23 okt. 2019
We greatly appreciate your positive feedback and we are very happy to know that you and your family have enjoyed your stay with us.We would always be looking forward into staying with us again in any future trip to Jerusalem.
10/10 Fantastiskt
Simon
21 okt. 2019
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent Hotel
Very warm and friendly staff, great service, clean and comfortable room. I really enjoyed my stay at the Azzahara Hotel. Highly recommended.
Simon
Bodde här 5 nätter i oktober 2019
Svar från Dalia 22 okt. 2019
Thank you for staying with us, we are very pleased to know that you had an enjoyable stay at Azzahra Hotel we would be looking forward into staying with us again in your future trips to Jerusalem. Please consider Azzahra to be your home away from home.
10/10 Fantastiskt
Verifierad resenär
Reste med familjen
20 okt. 2019
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent service and helpful friendly staff. Clean and comfortable room
Verifierad resenär
Bodde här 1 natt i oktober 2019
Svar från Dalia 22 okt. 2019
Thank you for staying with us, we really appreciate your feedback. It would always be our pleasure to welcome you again in any future trip to Jerusalem.
4/10 Dåligt
Verifierad resenär
Reste i grupp
6 okt. 2019
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
On the Expedia page it says this hotel has free parking ,laundry ,wifi and tv and none of the above was present over our two night stay . The hotel has a restaurant that closed early the second night we were there also . If it weren’t for the extremely friendly staff I would have left and booked another room .
Verifierad resenär
Bodde här 2 nätter i september 2019
Svar från Sahar 6 okt. 2019
Thank you for staying with us, but we wish that you had informed us about your comments while you're staying with us as we could have helped you better.
It is important to note that the hotel has a limited free parking space ,so it needed to be previously reserved which you haven't done .The laundry is a service that we offer with a surcharge. On the other hand,all our rooms have been newly renovated and so all the furniture including the TV's are new but probably you did not follow the correct instructions to put it on and you haven't asked for any help . Also, you must have realized that our restaurant is one of the most popular in the area and reservation is requested but it doesn't close before 23:00. Unfortunately you did not make a reservation and it was fully booked on that day .
We always look forward to be of great help to our guests, and we would be looking forward into welcoming you again in any future trip to Jerusalem.
10/10 Fantastiskt
Verifierad resenär
22 sep. 2019
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Verifierad resenär
Bodde här 2 nätter i september 2019
Svar från Dalia 26 sep. 2019
We greatly appreciate your feedback, and it would always be our pleasure to have you staying with us in any future trip to Jerusalem. We are happy to know that we met your expectations and made you feel at your home away from home.
10/10 Fantastiskt
Daniel
3 juli 2019
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice
Nice hotel very close to the old city. Highly recommended.
Daniel
Bodde här 1 natt i juni 2019
Svar från James 4 juli 2019
Thank you for staying with us.Your feedback is greatly appreciated.
We would be looking forward into staying with us again in any future trip to Jerusalem.
6/10 Okej
Verifierad resenär
30 juni 2019
Decent hotel. Quite dated and could use a good cleaning. The sheets/bedding were old and the bathroom wasn’t clean. Otherwise, if you are only passing through a night or two it’s fine. The only other downside is that it’s a 15- 20 minute walk away from the main area of Jerusalem.
Verifierad resenär
Bodde här 4 nätter i juni 2019
Svar från James 4 juli 2019
Thank you for staying with us. We are sorry that you were not able to stay in the newly renovated rooms, as they were all occupied for the period of your stay. We will be finishing our second stage of the renovation in August, so we would be looking forward into welcoming you again in our newly designed rooms in any future trip to Jerusalem.On the other hand, it seems that you've taken the wrong way to get to the old city, because we are located only within 5-7 minutes walking.
10/10 Fantastiskt
Oliver
16 juni 2019
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Will come again
I only stayed 1 night, but had a pleasant stay. Would recommend and will probably come back later. Very helpful staff. Also has a good restaurant.
Oliver
Bodde här 1 natt i juni 2019
Svar från Helen 21 juni 2019
Thank you for your feedback., and we would be looking forward into staying with us again in any future trip to Jerusalem.
10/10 Fantastiskt
Larry
12 maj 2019
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hard to find hotel down an alley off main street
Larry
Bodde här 1 natt i maj 2019
Svar från Dalia 15 maj 2019
Thank you for staying with us, and we greatly appreciate your positive feedback.
10/10 Fantastiskt
Verifierad resenär
Reste med sin partner
11 maj 2019
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great and helpful staff. Excellent location. Good restaurant.
Verifierad resenär
Bodde här 3 nätter i maj 2019
Svar från Dalia 15 maj 2019
Thank you for staying with us. We are very happy to know that you had a pleasant stay, and we would be looking forward into staying with us again in any future trip to Jerusalem.
10/10 Fantastiskt
Harold
29 apr. 2019
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Satisfied
The Assahra Hotel is located perfectly near the Old City. The room was excellent being newly renovated. The TV was difficult to operate being done so on cable by two remotes- directions need to be included in the room. Staff quickly instructed me, however. Breakfast and dinner was very good; however, dinner chicken and beef were dry. Rm was very quiet. Staff was very helpful. I would strongly recommend this hotel to others and stay there again myself. They lived up to their high ratings.
Harold
Bodde här 4 nätter i april 2019
Svar från Dalia 10 maj 2019
We greatly thank you for staying with us, and appreciate your positive review.We are also very happy to know that you have enjoyed eating at our restaurant.
We would always be looking forward into welcoming you again in any future trip to Jerusalem.
10/10 Fantastiskt
Verifierad resenär
Reste med sin partner
28 apr. 2019
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Fantastic staff and food. Excellent location with easy access to Old and New Jerusalem.
Verifierad resenär
Bodde här 2 nätter i april 2019
Svar från James 10 maj 2019
Your feedback is greatly appreciated. We are happy to know that we met your expectations and made you feel at your home away from home.
Thank you for staying with us, and we would always be looking forward into staying with us again in any future trip to Jerusalem.
8/10 Bra
Verifierad resenär
Reste i grupp
23 apr. 2019
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved the building itself, and the way it is decorated. It is tucked away on a side street which can make it a little difficult to find, but just ask the locals. Great location to the Old City. Plenty of shops surrounding the hotel, and the shops are open till about 9. Food in the hotel restaurant is great. Friendly staff.
Verifierad resenär
Bodde här 2 nätter i april 2019
Svar från Tareq 26 apr. 2019
We greatly appreciate your feedback. Thank you for staying with us, and we would always be looking forward into staying with us again in any future trip to Jerusalem.
10/10 Fantastiskt
Verifierad resenär
15 apr. 2019
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Verifierad resenär
Bodde här 3 nätter i april 2019
Svar från James 19 apr. 2019
Thanks for staying with us, and we really appreciate your feedback. It would always be our pleasure to welcome you again in any future trip to Jerusalem.
10/10 Fantastiskt
curt
13 apr. 2019
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
curt
Bodde här 1 natt i april 2019
Svar från James 19 apr. 2019
We greatly appreciate your feedback, and it would always be our pleasure to have you staying with us in any future trip to Jerusalem. We are happy to know that we met your expectations and made you feel at your home away from home.