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Recensioner av Villa Brown Jerusalem

Villa Brown Jerusalem
Ha-Nevi'im Street 54, Jerusalem

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 140 av 234 recensioner" "
8 - Bra i betyg. 59 av 234 recensioner" "
6 - Okej i betyg. 21 av 234 recensioner" "
4 - Dåligt i betyg. 7 av 234 recensioner" "
2 - Väldigt dåligt i betyg. 7 av 234 recensioner" "

8,8/10

Renlighet

8,8/10

Personal och service

8,6/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Jonas

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fantastisk frukost!!
Bodde här 2 nätter i februari 2020
Svar från Yehuda Shmorak 20 juli 2020
תודה רבה על המשוב המפרגן

10/10 Fantastiskt

Max

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Utmärkt hotell
Trevligt mindre hotell med gemytlig stämning mitt i centrala Jerusalem. Hög servicenivå och vänlig personal. Härlig frukost.
Bodde här 4 nätter i februari 2020
Svar från yehuda shmorak 28 feb. 2020
Dear Max Hello, Thank you very much for the feedback, . It was our honor to have you at the villa brown hotel. With respectful Yehuda Shmorak General Manager Brown Hotels Jerusalem

6/10 Okej

Per

Reste i grupp
Gillade inte: Renlighet
Bodde här 2 nätter i oktober 2019
Svar från Yehuda shmorak 28 okt. 2019
Dear Mary Hello, Thank you very much for the feedback, We learn from the feedback and will make sure to improve . I am very sorry that these are your feelings, I personally assure you that all your comments were taken in the most serious and professional manner. It was our honor to have you at the villa brown hotel. With respectful Yehuda Shmorak General Manager Brown Hotels Jerusalem

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bästa läget
Grymt bra läge, trevligt litet hotell med ok service.
Bodde här 2 nätter i juni 2019
Svar från Yehuda Shmorak 1 jan. 2020
Dear Guest, thank you for your feedback, we are doing the best to improve our services to arrive to the high level, waiting to see you back at our hotel. regards, Ofer, front desk

10/10 Fantastiskt

Bo

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Mycket trevligt och välfungerande hotell.
Bodde här 3 nätter i mars 2019

8/10 Bra

elsa

Gillade: Renlighet och rummets bekvämlighet
Fint men...
Vi bodde i deras signature room. Balkongen var stor och sköna stolar. Rummet var knasigt planerat med lampknappar bakom sängramen, toadörren svår att öppna och andra knasiga felkalkyleringar. Sängen var väldigt bekväm. Frukosten var fantastiskt men det fanns inte tillräckligt med platser några dagar så vi fick vänta uppe på rummet. De i receptionen kändes extremt ointresserade av sitt jobb och kändes ovälkomnande. Hotellet börjar redan kännas slitet och det är ändå väldigt nytt.
Bodde här 5 nätter i november 2018
Svar från Shmorak Yehuda 25 juli 2019
Dear Elsa , Thank you very much for the feedback, We learn from the feedback and will make sure to improve . I am very sorry that these are your feelings, I personally assure you that all your comments were taken in the most serious and professional manner. It was our honor to have you at the villa brown hotel. With respectful Yehuda Shmorak Regional Manager Brown Hotels Jerusalem

8/10 Bra

Peter

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Short business visit
Short visit but nice, quiet and comfortable. Nice breakfast service and great coffee l.
Bodde här 1 natt i januari 2019

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i december 2018

10/10 Fantastiskt

Mikael

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2018

10/10 Fantastiskt

Sofia

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
3 nätter i Jerusalem
Ett mycket trevligt hotell. Fräscht och snyggt. Vårt rum hade ingen balkong, men då det fanns gemensam balkong med flera solstolar och jacuzzi på vårt våningsplan spelade det ingen roll. Rummet var stort och fint, tyvärr hade de inte tänkt till med garderober eller skåp med lådor så fick ha kläder kvar i resväskan på golvet. Frukosten var jätte bra och serverades ända fram till 14. Personalen i receptionen var mycket trevlig och hjälpsam med att boka restauranger och tipsa om bra ställen.
Bodde här 2 nätter i september 2018
Svar från Rami Shanty- General Manager 11 okt. 2018
Thank you for choosing Villa Brown Hotel as your home away from home while in Jerusalem. What a wonderful compliment to read you found our hotel to be the best!

8/10 Bra

Stefan Mario

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 7 nätter i mars 2024

8/10 Bra

Konstantin

Gillade: Renlighet och rummets bekvämlighet
Great central location Tasteful interior Spa is not functioning, but it was not mentioned on the hotel’s site Bed was comfortable, but the room is small and has no place for suitcases We got one bottle of shampoo and needed to ask for one more on the third day of our stay, the maid never completed the stock No hair dryer in the room Last night the AC stopped and we were provided with electrical heater, witch was good enough The breakfast was good and very well served Definitely would stay again in the future
Bodde här 4 nätter i januari 2024

10/10 Fantastiskt

alejandro alegre

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excelente atención
Bodde här 3 nätter i september 2023

8/10 Bra

Abigail

Reste i grupp
Gillade: Renlighet och personal och service
Outstanding breakfast, kind and accommodating staff, great & walkable location. Could use some updates on the inside but great experience.
Bodde här 3 nätter i september 2023
Svar från Majdi 16 sep. 2023
thank you so much for your warm compliments regards

6/10 Okej

paola denisse

Reste med familjen
No hacen bien la limpieza Falta de mantenimiento
Bodde här 4 nätter i juli 2023
Svar från Majdi 16 sep. 2023
thank you for you comments and compliments regrads

8/10 Bra

Linda

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Staff were very helpful and attentive. Location is very close to shops and restaurants. Clean and quiet with a lovely terrace to relax in.
Bodde här 2 nätter i juli 2023

6/10 Okej

TOM

Gillade inte: Personal och service och rummets bekvämlighet
Bodde här 1 natt i juni 2023

2/10 Väldigt dåligt

Sayali

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
The room felt very unclean. The curtains etc. were very dusty. The hallways of this hotel are painted black giving it a sinister look. Everything felt very old and dirty. There was no full-length mirror in the room. I felt really sad and depressed every time I stepped inside the room. I have gotten better deals on hotels for the same money. The view outside my window was also bad with the next-door building being completely under construction. There is no woman on the staff which made me feel slightly uncomfortable at nights as a single woman traveler. On a side not, Jeff was really nice and a great staff person.
Bodde här 4 nätter i maj 2023

4/10 Dåligt

Shane

Affärsresenär
Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
not worth it
our room was so dirty that we had to check it out. they gave us half our money back which is still unfortunate
Bodde här 2 nätter i maj 2023
Svar från Majdi 9 juni 2023
dear shani we are sorry to hear about you experience we hope to see you again to provide you better experince regards

6/10 Okej

Yifat

Gillade: Personal och service och rummets bekvämlighet
Gillade inte: Renlighet
Bodde här 1 natt i maj 2023
Svar från Majdi 6 juni 2023
thank you !

10/10 Fantastiskt

Maury

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Relaxing boutique hotel in center of city. Staff was great and took good care of us. Easy walk to great restaurants and shopping. Short taxis to Old Jerusalem and Market. Definitely stay here again.
Bodde här 3 nätter i maj 2023
Svar från Majdi 6 juni 2023
thank you so much for your warm compliments regards

10/10 Fantastiskt

Sofia

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A Wonderful boutique hotel in Jerusalem
Great service (people are very nice), clean, enjoyed breakfasts, complimentary tea/wine/snacks all day long, conveniently located near the old town and the center of Jerusalem…
Bodde här 5 nätter i maj 2023
Svar från Majdi 27 maj 2023
Thank you for your review and for staying with us at our Hotel. I am glad to hear that you had a pleasant stay and that you enjoyed the room, the amenities & wine.I am also proud that the team was able to leave such a positive impression, after all, alongside our excellent location, they are our true asset.

10/10 Fantastiskt

Kogilan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i april 2023
Svar från Majdi 27 maj 2023
We are glad that you had a convenient stay at our hotel.

10/10 Fantastiskt

Nicole

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i mars 2023
Svar från Majdi 29 mars 2023
Thank you nicole

10/10 Fantastiskt

Bruce

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Loved it
Great hotel with friendly staff and breakfast was outstanding
Bodde här 3 nätter i januari 2023
Svar från Majdi 3 feb. 2023
thank you soo much

4/10 Dåligt

Verifierad resenär

Affärsresenär
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Beauty and the beast
The place is a beautiful well designed hotel It feels like a boutique, Italian hotel, loved it It was clean and well taken care of But the service is a whole different situation Very cold and unfriendly, They gave me the feeling like they are doing me a favor
Bodde här 2 nätter i januari 2023
Svar från majdi 3 feb. 2023
dear guest thank you so much for your review and thank you for your warm compliments regards

10/10 Fantastiskt

blake jacobi

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
While it’s small it’s in an amazing location and has great rooms.
Svar från Majdi 3 feb. 2023
Dear Valued Guest,Thank you for these compliments about our hotel and the services that we provide to our guests.We are looking forward to see you again at our hotel during your next visit to Jerusalem.Glad that we met your satisfaction, and thank you again for the nice rating that you grant us with.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excelente opción
Es un hotelito precioso, cómodo y bien ubicado para quedarse en Jerusalén. Me volvería a hospedaje ahí sin problema. El desayuno que dan es delicioso, abundante y tiene muchos platos típicos para poder probar.
Bodde här 4 nätter i december 2022
Svar från Majdi 3 feb. 2023
Dear Valued Guest,We would like to thank you for the warm compliment and the nice rating that you grant us with.We are looking forward to see at our hotel during your next stay in Jerusalem.Thank you again.

10/10 Fantastiskt

Juan Pablo

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Breakfast was to die for. Rooms are tiny.
Svar från Majdi 3 feb. 2023
Dear Valued Guest,Thank you for these compliments about our hotel and the services that we provide to our guests.We are looking forward to see you again at our hotel during your next visit to Jerusalem.Glad that we met your satisfaction, and thank you again for the nice rating that you grant us with.

8/10 Bra

rowan

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very cosy and unique environment.
Svar från Majdi 3 feb. 2023
rhank you so much

10/10 Fantastiskt

Edward, Bernardsville

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The Villa Brown Jerusalem is a fantastic boutique hotel centrally located in the city. The staff, especially Jeff at the front desk, were knowledgeable and helpful. Our room was very nice and included a balcony and spacious bathroom. We will return to this hotel.
Bodde här 7 nätter i november 2022
Svar från Majdi 29 nov. 2022
thank you so much for your warm compilmetns hope to see you soon again

8/10 Bra

Jutta

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i november 2022

6/10 Okej

Franziska

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet
Very dirty, the place is in need of a deep clean. Staff however friendly, breakfast was great.
Svar från Majdi 29 nov. 2022
than you for your coments and compliments regards

2/10 Väldigt dåligt

David

Bodde här 2 nätter i oktober 2022
Svar från Majdi 7 nov. 2022
Thanks

8/10 Bra

Tobias

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Gut
Bodde här 4 nätter i september 2022
Svar från Majdi 7 nov. 2022
We are glad that you had a convenient stay at our hotel.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och rummets bekvämlighet
Great location
Hotel was in a great location, we booked a garden room with a terrace which was a higher priced room but unfortunately it was very small and wasn’t in the best condition. The pictures look great but it’s a little shabby. The parking is about a 10 minute walk up the road which is secure. The balcony outside our room was lovely, coffee in the room was great, short walk into the city and also to the Old City. The rooftop spa and loungers isn’t necessarily as advertised, you have to go to the rooftop and fill the jacuzzi bath tub up if you want to use it.
Bodde här 2 nätter i september 2022
Svar från Majdi 17 sep. 2022
Dear Valued Guest,Thank you for these compliments about our hotel and the services that we provide to our guests.We are looking forward to see you again at our hotel during your next visit to Jerusalem.Glad that we met your satisfaction, and thank you again for the nice rating that you grant us with.

6/10 Okej

Jeffrey

Affärsresenär
Gillade: Renlighet
Gillade inte: Personal och service
Bad cleaning staff
Cleaning staff was not good. Forgot to bring water. Towels, shampoo, every day another thing they forgot
Bodde här 4 nätter i september 2022
Svar från Majdi 10 sep. 2022
Please accept our sincere apologies for the discomfort you mention in your feedback. We were sorry to read about your negative experience That is unacceptable and will be taken care of.

8/10 Bra

Verifierad resenär

Gillade: Renlighet och personal och service
Staff was great, but the facility had some issues. The parking and ease of getting to and from the hotel is pretty much nonexistent.
Bodde här 3 nätter i september 2022
Svar från Majdi 10 sep. 2022
Your comments will be passed on to the team. We value all reviews and opinions and will work to remedy these matters as soon as possible.

6/10 Okej

Patrick

Reste i grupp
Gillade: Renlighet
Gillade inte: Bekvämligheter
The location is good but hotel is disappointing relative to pictures. Rooms are small and outdated with old carpeting and little lighting. There is no room service, nothing in the mini fridge, and very few staff.
Bodde här 1 natt i september 2022
Svar från Majdi 6 sep. 2022
Please accept our sincere apologies for the discomfort you mention in your feedback. We were sorry to read about your negative experience

6/10 Okej

Erez

Bodde här 2 nätter i augusti 2022
Svar från Majdi 28 aug. 2022
We are glad that you had a convenient stay at our hotel.

8/10 Bra

Dan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Authentic and special! Not for small children, but great for a romantic stay or get-together quth friends. Very unique decorations and very clean room.
Bodde här 1 natt i juli 2022
Svar från Majdi 28 aug. 2022
We appreciate the nice rating that you gave us. We always do our utmost to keep our guests satisfied.Looking forward to see at our hotel again.

6/10 Okej

Austin

Bodde här 1 natt i juli 2022

6/10 Okej

Gabriel

Reste med familjen
Gillade: Rummets bekvämlighet
Gillade inte: Renlighet
Not clean
The rooms are dated and not really clean. People claim this is a boutique hotel, but nothing feels boutique. Service is just OK, all the carpets look dirty. The only positive thing about this place it's the location.
Bodde här 2 nätter i juli 2022
Svar från Majdi 26 juli 2022
dera gabriel thank you for your comments be sure that we will take care of them regrads

10/10 Fantastiskt

selena

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lovely staff and breakfast
Bodde här 5 nätter i juni 2022
Svar från Oferico88 21 juni 2022
Dear Selena Thank you for staying with us and for the feedback It was out honor to host you at the Villa Kinds regards Ofer, Guest relations manager

10/10 Fantastiskt

Robin

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This small hotel was like an oasis in the city. From the lovely breakfast on the patio in the mornings to the quiet rooms, we enjoyed every moment. All convenient located to lots of restaurants and the sights, especially the old city.
Bodde här 5 nätter i juni 2022
Svar från oferico88 21 juni 2022
Dear Robin Thank you for staying with us and for the positive review We are happy that you loved the breakfast and the quiet rooms. We would like to host you again at the villa. Regards Ofer, guest relations manager

10/10 Fantastiskt

Samantha

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything about this property was beautiful!
Bodde här 1 natt i juni 2022
Svar från oferico 12 juni 2022
Dear Samantha Thank you for staying with us and for the positive review It was our honor to host you with us Hoping for a chance to host you again Regards Ofer, guest relations manager

10/10 Fantastiskt

Dana

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 6 nätter i maj 2022
Svar från oferico 12 juni 2022
Dear Dana Thank you staying with us and for the positive review It was our honor to host you Hoping for a chance to host you again Regards Ofer,Guest relations manager

10/10 Fantastiskt

sharon

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
My only complaint was that the person at the desk (who was very nice) was unable to give us the correct information for antigen testing. Your food is very good there and I wish you served dinner.
Bodde här 7 nätter i maj 2022
Svar från oferico88 21 juni 2022
Dear Sharon Thank you for staying with us and for the positive feedback. We are very happy that you liked our food. We are waiting for a chance to host you again Regards Ofer,Guest relations manager

10/10 Fantastiskt

Sarah

Bodde här 1 natt i maj 2022

10/10 Fantastiskt

Roxanne

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The people there are so nice. The first night I stayed there, it was a holiday and everything was closed. The person who worked that night was so kind to find a place for us to eat, call a taxi and make sure the taxi picked us up when we were done. Also made sure we got back safely. The day we were leaving Solomon let us keep our room until we got back from our tour, then when we arrived he said you can use the room until you have to leave to Tel-Aviv. And also found us a taxi to take us to Tel-Aviv and then to Jaffa and then pick us back up and take us to the airport at night. He went above and beyond! I would recommend this hotel! Truly the staff is amazing and the next time I go to Jerusalem I will plan to stay here again.
Bodde här 2 nätter i april 2022
Svar från Majdi 3 maj 2022
Dear Roxanne Thank you so much for your heartwarming review, it is always a pleasure to hear that our guests advise their fellow travelers to stay with us. We are extremely glad to hear that you valued our great professional front-desk team who will always be happy to help our guests with their every need and desire, and our location here at the center of this great city. we are looking forward to welcome you back to…….