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Recensioner av The Fern Residency Jodhpur

4 out of 5
The Fern Residency Jodhpur
1B/A, Police Line, Next To Loco Shed Rd, Ratanada, Jodhpur, Rajasthan

Recensioner

6,4
10 - Fantastiskt i betyg. 6 av 35 recensioner" "
8 - Bra i betyg. 11 av 35 recensioner" "
6 - Okej i betyg. 7 av 35 recensioner" "
4 - Dåligt i betyg. 3 av 35 recensioner" "
2 - Väldigt dåligt i betyg. 8 av 35 recensioner" "

7,0/10

Renlighet

6,4/10

Personal och service

5,6/10

Bekvämligheter

6,6/10

Boendets skick och faciliteter

6,6/10

Hållbarhet

Recensioner

2/10 Väldigt dåligt

Anders

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i januari 2024
Svar från General Manager 17 jan. 2024
"""Dear Valued Guest, Thank you for sharing your valuable feedback with us. My team and I would like to express our sincere apologies for not having lived up to the signature of Fern experience during your recent stay with us. We look forward to having an opportunity to restore your faith with us and would hope that we have the chance to do so in not-too-distant future. Thanks & Regards, Umakant Pattanayak General Manager "

8/10 Bra

Michele

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is nice hotel with excellent rooms facing the city. My windows were facing the palace of Jodphur but they were very dirty. There is a good restaurant but if you want bottled water you have to pay cash. For some reason I don't understand why they can't charge to the room. The staff is very polite and try to solve issue. The WI-FI is very slow and it drops every 5-10 minutes. However, in my case they gave me access to another wi-fi network and this solved the problem. You need to ask however.
Bodde här 4 nätter i november 2023
Svar från Umakant Pattanayak General Manager 6 dec. 2023
"Dear Guest,Thank you for your feedback following your recent stay with us.We are extremely delighted to learn that you enjoyed your stay with us. We do hope you will have the opportunity to travel back to Jodhpur and look forward to the pleasure of welcoming you back.""Thanks & Regards,Umakant PattanayakGeneral Manager"

8/10 Bra

Tushar

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Overall good stay in budget friendly price
Bodde här 1 natt i oktober 2023
Svar från Umakant Pattanayak - General Manager 10 dec. 2023
"Dear Guest,Thank you for your feedback following your recent visit with us.We are extremely delighted to learn that you enjoyed your stay with us. We do hope you will have the opportunity to travel back to Jodhpur and look forward to the pleasure of welcoming you back.Thanks & Regards,Umakant PattanayakGeneral Manager"

10/10 Fantastiskt

Pretty, SKOKIE

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The Manager Mr Bharat was very professional and caring the breakfast buffet was great and the staff was very responsive . I left behind a pearl necklace which they mailed back to me it was of no intricate value but was a gift from family and this priceless which was recognized and I was accommodated. Near the airport and not far from shopping. Great value
Bodde här 1 natt i september 2023
Svar från Umakant 19 okt. 2023
"Dear Guest,It was wonderful to have you stay with us and thank you for choosing Prem Beacon, Jodhpur for your recent visit and for sharing your experience appreciating our colleagues.We are glad to know that we were able to live up to your expectation of service excellence and make your stay memorable with warm genuine care and smiles.We all look forward to your next visit and hope to see you very soon.""Thanks & Regards,Umakant PattanayakGeneral Manager "

6/10 Okej

Aarushi

Reste med familjen
Gillade inte: Personal och service och boendets skick och faciliteter
The property did not have sufficient parking, They did not have parking inside the hotel which would have been safe. When asked "is my car safe" they said yes we have cameras. What if you have cameras but my car got stolen how will the cameras actually stop my car from being stolen? The property overall was very okaish according to price that was paid. super slow service, bathroom shower door literally fell on me. Pathetic services.
Bodde här 1 natt i januari 2023
Svar från General Manager 30 jan. 2023
Dear Aarushi,It is an honour to have you stay with us and we truly value your patronage. Please accept my sincere apologies for the inconvenience caused to you, I am extremely embarrassed to read your feedback. I would like to assure you that I am personally looking into your feedback. I must also assure you that all corrective actions have been initiated to ensure such instances are not repeated.Warm regards

10/10 Fantastiskt

Shambhulal

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Food (Dinner and Breakfast) was really good. Staff was welcoming and explained all pricing and charges while checking in.
Svar från General Manager 25 jan. 2023
Dear Mr. Shambhulal,Please allow us this opportunity to thank you for sparing your valuable time in posting the feedback. I am glad that you enjoyed your experience with us. Your feedback is important to the success of our organization, as we rely on you, our guest, to tell us how we are doing and how we can better meet your needs. Thank you for being our guest. We would be delighted to greet you in The Fern Residency, Jodhpur again.Warm regards

2/10 Väldigt dåligt

Prashil

Reste med familj och småbarn, Reste med familjen
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
First of all this property is placed in a dirty location. The experience started at reception where no one available to take the luggage and the person who came to received lugguage asked me "Aap adha saman lelo baki main leta hue" in a rude way. 2. I paid extra money for an additional mattress. After calling 5 times & then fighting with reception, I got the extra mattress after 3 hrs almost at 10:30 PM. 3. I had charges for breakfast approx 2000/-. When I asked them to get my breakfast parcel i.e. 4 Sandwiches, they just handed over me 4 half pieces of sandwiches. 4. Only one small lift works, which increases wait time by minimum 5 mins. 5. Overall worst experience after paying a huge amount for a booking.
Svar från General Manager 12 mars 2023
Dear Valued guest,Thank you for your valued feedback. it is our constant endeavor to provide you with high standards of personalized service and efficiency, however as per your feedback, we realized that we did not meet up to your expectation and sincerely regret the inconvenience caused.Hope for your next visit and personally we will take care it.Warm regards

6/10 Okej

Daleep K.

Reste i grupp
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Poorly maintained property,not clean and linen were dirty. Not worth it compared to other places
Bodde här 1 natt i november 2021
Svar från General Manager 12 mars 2023
Dear Vaiued Guest,We thank you on your encouraging and supportive review. It is great and heart-warming to read of your experience during your time spent with us and we are so pleased we were able to make it memorable. It makes all our hard work and effort worthwhile and sincere thank you on your kind words.Warm regards

2/10 Väldigt dåligt

Verifierad resenär

Reste med familj och småbarn
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Worst hotel of my trip. Washrooms are so small and dirty. Even rooms are stinky.
Bodde här 1 natt i april 2021

8/10 Bra

Verifierad resenär

Gillade: Renlighet och personal och service
Bodde här 2 nätter i mars 2020

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Personal och service och boendets skick och faciliteter
Bodde här 4 nätter i februari 2020

2/10 Väldigt dåligt

Verifierad resenär

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything disappointing room food everything too bad
Bodde här 1 natt i januari 2020

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Food, service, rooms, location etc and so on and so on
Bodde här 2 nätter i december 2019

2/10 Väldigt dåligt

Verifierad resenär

Reste med familjen
Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Keine 3 Sterne wert
Das Hotel verdient keine 3 Sterne. Wir haben 2 Club Zimmer mit Zugang zur Club Lounge gebucht, diese sollte den Zugang zur Business Lounge ermöglichen, die es wohl noch nie gegeben hat und Zimmer mit Sicht auf das Fort, das wir auch nicht erhielten. Morgens gab es kein warmes Wasser und kein Druck, somit mussten wir den Tag schön erfrischt starten. Das Frühstück ist sehr übersichtlich und für Europäer fast nichts kontinentales ausser Toast und undefinierbare Marmelade. Als Entschädigung für die überbezahlten Zimmer hat man uns ein Abendessen geboten, dass vom Chef persönlich zubereitet wurde (5 Gänge) vom Feinsten. Der Chef war bereits Koch auf der Princess Cruise Line und hat das Dinner mit sehr viel Liebe und Phantasie zubereitet. Ein riesen Lob darauf. Er hat damit etwas von der schlechten Hotel Qualität wett gemacht
Bodde här 2 nätter i november 2019

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Raja!
Nice clean amenities!
Bodde här 1 natt i januari 2019

4/10 Dåligt

Verifierad resenär

Bodde här 2 nätter i december 2018

8/10 Bra

Keziah, Jodhpur india

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
The hotel was nice and clean, very comfortable bed and tea and coffee in the room. The only downside was the 6am dance music wake up call from the gym and building works. The pool needed a net over to stop it being used as a pigeon watering station. The food was excellent and staff very helpful.
Bodde här 3 nätter i december 2018

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2018

6/10 Okej

Rahul

Gillade inte: Renlighet
Good location but average hotel
Bodde här 1 natt i november 2018

2/10 Väldigt dåligt

Sandeep

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
noisy, tasteless food and poor service
Bodde här 1 natt i september 2018

8/10 Bra

baljinder

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Decent clean hotel
It’s a decent hotel to stay for a couple of nights.
Bodde här 1 natt i juni 2018

4/10 Dåligt

Verifierad resenär

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Svar från Abhishek Singh 11 maj 2018
Greetings from Fern Residency Jodhpur, Thank you for taking the time to give us a feedback of our Hotel. Details of the feedback would have been a help to improve and understand your reason for the low score. We shall however discuss your feedback with the team to improve upon and hope your next visit and stay can be made memorable. Regards

10/10 Fantastiskt

Yashinta, Australia

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Enjoyed our stay.

4/10 Dåligt

Dhanashree

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
ENJOYABLE STAY
NICE HOTEL LOCATED IN THE CITY. UPTO MODERN STANDARDS AND AMENITIES. GOOD BED

8/10 Bra

LC, Vancouver, Canada

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Overall a great hotel with great staff!
All their staff seemed very professional and helpful. Our room seemed clean and the bathroom was loaded with complimentary toiletries. We also had a great view of the city palace. The roof top restaurant was an oasis. The breakfast buffet was on the 2nd floor and very extensive!!! It would have been nice for them to offer complimentary wifi to all their guests but if you need internet, they do have a business center. Location wise they are 1 street in from a major street so it feels a bit calmer and quieter around the hotel. However, not a lot of restaurant options within walking distance around the hotel.

6/10 Okej

NIRMALJEET

6/10 Okej

Amit Prakash

Gillade: Boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service

6/10 Okej

Shannon, Canada

Gillade: Renlighet, personal och service och rummets bekvämlighet
Nice stay
Great stay. Breakfast buffet had a good selection. Staff were very friendly and always had a smile which is nice. Be aware of your hotel rate if it includes wifi or not, as they will charge you. Weren't able to enjoy supper on the roof as there was a private function.

8/10 Bra

Aniruddha

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

6/10 Okej

Sanjay, Gurgaon

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Rummets bekvämlighet
Good hotel but very noisy
Room very noisy due to construction , kitchen activity on 9th floor, and some equipment switching on and off frequently . Could not sleep well . Staff very nice and responsive.

8/10 Bra

Gautam, New Delhi

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice hotel, well maintained with good service
I visited this place along with my family for 2 nights, we had 2 rooms with us. I had selected the hotel based on the expedia ratings and I must say it was much better than what I had expected. Nice rooms, they upgraded us to rooms facing the Fort and Umed Bhawan Palace. They have a nice gym, the food too was good. Breakfast was a nice spread comprising of Indian and Continental. Overall a 3 star hotel with the comfort and facilities of a 5 star. I will strongly recommend this hotel to anyone visiting Jodhpur.

10/10 Fantastiskt

Lan, Sacramento, California, USA

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A very nice hotel in the old and filthy city.
The service in this hotel surpassed any other hotel we stayed in India. Most of the guest in the hotel were from European tour groups and the buffet was also geared for their taste apart from some Indian food with some variety. We could not complain about any thing, and the staff were always there to assist you. They picked us from the airport and arranged a driver to take us for shopping and the tour of the important castle, museum and forts. Apart from Town and Country Inn By Carlson, The Fern Residency Hotel group are the two great hotels group I will recommend for India trip, because you will always get the value for your money. We were bit surprised that the service they provide in the restaurant were provided to the Maharajas and the British Masters, and coming from the Western life style culture, we felt bit uncomfortable when we were spoon-fed every time we reached for our food from various dishes on the table. It seems that the well-to-do Indians missed out during the days of Maharajas and British Masters, and likes to replace them in new India, but to me it is a kind of slavery, which needs to be avoided in all hotels and airports in India.

8/10 Bra

atul, new delhi

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
clean cool place to stay at jodhpur
stay was quite comfortable, with nice clean rooms and friendly staff. didn't expect this much !!!

8/10 Bra

madan, pune

Gillade: Renlighet, personal och service och boendets skick och faciliteter
very good hotel
we had problem with wooden flooring of room which was poorly polished and slippery. rest is fine