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Recensioner av Fairlawns Boutique Hotel and Spa

5 out of 5
Fairlawns Boutique Hotel and Spa
Alma Road, Sandton, Gauteng

Recensioner

9,4

Enastående

10 - Fantastiskt i betyg. 68 av 87 recensioner" "
8 - Bra i betyg. 12 av 87 recensioner" "
6 - Okej i betyg. 6 av 87 recensioner" "
4 - Dåligt i betyg. 1 av 87 recensioner" "
2 - Väldigt dåligt i betyg. 0 av 87 recensioner" "

9,6/10

Renlighet

9,4/10

Personal och service

9,0/10

Bekvämligheter

9,6/10

Boendets skick och faciliteter

9,0/10

Hållbarhet

Recensioner

6/10 Okej

Ilona

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Everyone is wonderful except for the utterly unhelpful check in staff
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Zara

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had an excellent stay. The staff and service in particular was outstanding. This is a gem of of place beautifully decorated in lovely grounds. We stayed in one of the Treetop villas - marvellous and would definitely comeback again.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Marlene, Dallas

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing place. Amazing people and services
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

David

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
An unexpected Gem. After many years of staying in different hotels around Jo'berg and Pretoria I had never stayed here. Thanks now changed and Fairlaws is now my hotel of choice. Really nice old school hotel with an amazing setting.
Bodde här 4 nätter i mars 2024
Svar från FBH Team 27 mars 2024
Dear David. Thank you for taking the time to share your experience. We sincerely appreciate your kind comments, and look forward to an opportunity to welcome you back to our gem in Joburg. Kind regards, FBH Team

10/10 Fantastiskt

Thembelani

Affärsresenär
Very friendly staff and the property is very clean
Bodde här 2 nätter i januari 2024
Svar från FBH Team 22 feb. 2024
Dear Thembelani. Thank you for the great review and comments, we will share with the team. We look forward to welcoming you back. Kind regards, FBH Team

10/10 Fantastiskt

Thembelani

Affärsresenär
Very friendly staff
Bodde här 2 nätter i januari 2024
Svar från FBH Team 22 feb. 2024
Dear Thembelani. Thank you for the kind comment about our friendly staff, we sincerely appreciate it. We look forward to welcoming you back to our sanctuary. Kind regards, FBH Team

10/10 Fantastiskt

Dr Mxolisi

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från FBH Team 27 mars 2024
Dear Dr Mxolisi. Thank you for the great score, we sincerely appreciate it. We look forward to an opportunity to welcome you back to our sanctuary in the city. Kind regards, FBH Team

8/10 Bra

Debra, Fountain Hills

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i november 2023

10/10 Fantastiskt

Robert

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Beyond beautiful property & tremendous staff! Online pictures do not do this place justice… it’s stunningly gorgeous in person. My only regret is we only booked one night here.
Bodde här 1 natt i juni 2023
Svar från FBH Team 29 juni 2023
Dear RobertThank you for taking the time to share your Fairlawns experience. We appreciate your kind comments about our beautiful property and tremendous staff. We look forward to welcoming you back for a longer stay. Kind regards, FBH Team

10/10 Fantastiskt

dennis

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
the members of the staff were so warm and wonderful. I stayed an extra night given how excellent Fairlawns is.
Bodde här 1 natt i mars 2023
Svar från FBH Team 26 mars 2023
Good day Dennis. Thank you for the wonderful review of our sanctuary in the city. We will share the feedback with the team. We look forward to an opportunity to welcome you back.

10/10 Fantastiskt

Dr Jean-Pierre

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Tranquility ___
Stay was lovely! Place in beautiful! The staff are on point and friendly. Definitely not my last stay here😊
Bodde här 3 nätter i december 2022
Svar från FBH Team 26 mars 2023
Good day. Thank you for the kind comments about our friendly staff. We strive for higher standards and appreciate the feedback.

8/10 Bra

Solange

Bodde här 2 nätter i januari 2023

10/10 Fantastiskt

Saviour

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter

10/10 Fantastiskt

N.

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2023

6/10 Okej

Ghizala-Ruth

Disappointing - not a 5 star experience
The only to thing going for this hotel is the decor of the rooms, which is really interesting and of high quality. Other than that, this isn't a five star hotel experience. The first room we were given felt more like a basement room as it was so dark. We found blood on one of our cushions, the shower didn't work, the outdoor pool area was in neglect - the pool wasn't clean, and wasn't cleaned during our stay. The airport transfer was nearly 1000 rand (we think it would 200 on Uber). When I asked for a bottle water at 2230I was told that the bar had closed so having some water wasn't possible until the morning (in the end, the receptionist found a bottle of water behind the reception desk). The spa is well done, but unfortunately the time we picked to go, was during load shedding, so the indoor pool and jacuzzi were tepid, and the steam room and sauna not possible to use. We understand the reasons for load shedding but would have appreciated if the hotel had told us in advance of the load shedding time, or even on arrival at the spa. Not after when we had changed, and ready to use the spa facilities. So all in all, disappointing experience and think some areas of the hotel need a bit more TLC.
Bodde här 1 natt i november 2022

10/10 Fantastiskt

Marcia

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Exceeded all expectations. Beautiful property, wonderful staff. We will be back!
Bodde här 4 nätter i september 2022

10/10 Fantastiskt

Echo

Bodde här 1 natt i november 2021

10/10 Fantastiskt

Constance

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I'd always wanted to stay at Fairlawns, it's beautiful. The staff were kind when they serve you however they weren't always easy to catch. The rooms are grand and spacious. The birds wake up around 2am and chirp until about 5am so if you're a light sleeper you might find it difficult to get the zzzz's. Luckily for us we have many birds at home however they chirp from 4am-5am. Overall I recommend
Bodde här 1 natt i november 2021

4/10 Dåligt

Farhana

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Beautiful hotel and rooms Terrible service not professional and personal at all
Bodde här 1 natt i maj 2021

10/10 Fantastiskt

Verifierad resenär

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was an amazing stay.
Bodde här 2 nätter i april 2021
Svar från Fairlawns Boutique Hotel 19 apr. 2021
Good day,. Thank you for the wonderful feedback. We look forward to an opportunity to welcome you back.

6/10 Okej

brett

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Renlighet
Bad start but ended ok
The booking started off very badly, when we arrived they had no record of the booking made through booking.com. After 10 minutes they found it in there spam folder. The room was not ready that they gave us, empty beer cans in the cupboard. Then the TV remote did not work and the person to fix it was not on site. I insisted we move rooms which they agreed. Thereafter the stay was fine. They coped our dinner to apologise.
Bodde här 1 natt i januari 2021

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2020

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great Experience.
The stay was great. Beautiful setting with fantastic service.
Bodde här 1 natt i december 2019

10/10 Fantastiskt

Michael

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2020

10/10 Fantastiskt

Onicah

Bodde här 2 nätter i december 2019

8/10 Bra

Kennedy, Cape Town

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nicely located, lovely vegetation, lovely rooms, great pool area and spa. Great property!! Love it
Bodde här 1 natt i december 2019

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2019

10/10 Fantastiskt

Mzamo

Bodde här 1 natt i november 2019

10/10 Fantastiskt

Sandra, Johannesburg

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The greenery and lush gardens, spa is absolutely amazing!!!!
Bodde här 1 natt i oktober 2019
Svar från Fairlawns Boutique Hotel & Spa 31 okt. 2019
Dear Sandra. Thank you for taking the time to share your experience with us. Your kind comments about our gardens and spa was appreciated and will be shared with the team. We look forward to welcoming you back.

10/10 Fantastiskt

Guilherme

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i oktober 2019
Svar från Fairlawns Boutique Hotel & Spa 31 okt. 2019
Dear Guilherme. Thank you for the high rating. We look forward to welcoming you back.

10/10 Fantastiskt

Ian

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2019
Svar från Fairlawns Boutique Hotel & Spa 31 okt. 2019
Dear Ian. Thank you kindly for the high rating. We look forward to welcoming you back.

10/10 Fantastiskt

Farhana

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A memorable anniversary treat
Everything was amazing! Staff were very attentive, the room was beautiful (a door to the bathroom would have been a practical addition), and food was delicious. We had spa treatments and they were great!
Bodde här 1 natt i oktober 2019
Svar från Fairlawns Boutique Hotel & Spa 31 okt. 2019
Dear Farhana. Thank you for the kind comments our attentive staff and great spa treatments. As a five star establishment we strive for more and thrilled to know that you had a memorable experience. We look forward to welcoming you back.

10/10 Fantastiskt

Greg

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Beautiful and
Well impressed to say the least. Everything was top class. Staff, Food, Rooms, comfort. This place has oodles of personality too and is incredibly well decorated. I was given a guided tour of the outdoor pool, spa area as well as dining rooms, private function rooms and accomodation sections and I also learned about the history of the building, owners and some of the more famous guests that have stayed here!! Special mention to the chef too! - Both Dinner and Breakfast were amazing.
Bodde här 1 natt i september 2019
Svar från Fairlawns Boutique Hotel & Spa 31 okt. 2019
Dear Greg. Thank you for taking the time to write a review. We are thrilled to know that you enjoyed your stay with us and appreciate the kind comments about your experience. We look forward to an opportunity to welcome you back.

10/10 Fantastiskt

Verifierad resenär

Bodde här 1 natt i september 2019
Svar från Reservations 3 okt. 2019
Dear Guest, Thank you for the beautiful rating and we hope to be if service again in the future. Best Regards Reservations

10/10 Fantastiskt

Tendayi B

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
It's always wonderful to stay at Fairlawns, the excellent surroundings, the luxurious comfort and ambience is second to none. Its the place to be if one is looking for a home away from home experience. The kitchen's attention to detail was impressive, especially their ability to serve a perfect dish that's not on the menu in order to meet guest requests. Service providers who go out of their way to meet the guests' needs will always be the preferred service providers.
Bodde här 1 natt i september 2019
Svar från Reservations 3 okt. 2019
Dear Tendayi, Thank you for the rating, this information will be shared with our teams and we hope to be of service to you again in the future. Best Regards Reservations

8/10 Bra

Jenny

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good stay
Stay was overally good. The service in most areas were good. Very welcoming and friendly receptionists and lovely breakfast buffet. Room was good and clean, and large enough for our family of four which we stayed in the Villas. But I definitely expected more from Fairlawns being a five star hotel and at the price you pay. For me there seems to be a gap for what I paid and what I got from my stay. There are some four star hotels I have been to where either it was similar or exceeded what I experience at Fairlawns.
Bodde här 2 nätter i juli 2019

8/10 Bra

Anthony

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great stay, excellent spa and enjoyable time
Bodde här 1 natt i juli 2019

6/10 Okej

Verifierad resenär

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Pase la noche al llegar a Johannesburg antes de tomar otro vuelo el hotel la primera impresión es excelente y el cuarto muy bonito. Pero cuando me quise hacer un té, la tetera estaba enlamado el fondo. En la regadera había hormigas grandes. Espere más de media hora para que nos tomaran la orden en el restaurante y solo habíamos tres mesas. Muy bonito hotel pero mal servicio y no adecuado mantenimiento
Bodde här 1 natt i juni 2019

10/10 Fantastiskt

Eugene

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent
Bodde här 1 natt i juli 2019

10/10 Fantastiskt

Tendani

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i maj 2019

10/10 Fantastiskt

LANE

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2019

10/10 Fantastiskt

LANE

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A perfect place to stay for rest and relaxation.
Bodde här 2 nätter i februari 2019

10/10 Fantastiskt

Shaun, Centurion, South Africa

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Exquisite experience!
What an amazing experience! Everything from service to furnishing to cleainess and quisine was absolutely perfect. We can highly recommend Fairlawns Boutique Hotel & Spa to travellers who appreciate a superior experience. Well done to the Management & Personnel at the Hotel for making our stay a memorable one. Thank you!
Bodde här 2 nätter i januari 2019
Svar från Annie 29 jan. 2019
Dear Guest Thank you for your wonderful feedback, we really appreciate your kind words. We hope you will visit us soon in the near future. Many Thanks and Kind Regards Reservations

10/10 Fantastiskt

Dev

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Absolutely beautiful hotel. The staff are very friendly. The room was luxurious
Bodde här 1 natt i december 2018
Svar från Reservations 22 dec. 2018
Dear Guest Thank you for your wonderful feedback. We are delighted to hear. We hope you will visit us soon. Many Thanks and Kind Regards

10/10 Fantastiskt

Chi Yee Angela

It was amazing!
Bodde här 1 natt i november 2018
Svar från Annie 27 nov. 2018
We are delighted to hear and thank you for providing us your feedback!

10/10 Fantastiskt

Kenneth

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The Best of Value for the Money spent.
Bodde här 4 nätter i oktober 2018
Svar från Annie 20 okt. 2018
Thank you for taking your time providing with a feedback of your stay with us. We look forward to seeing you soon in the near future.

8/10 Bra

Nadeem

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great stay at a gorgeous hotel
Comfortable stay in a spacious and luxuriously fitted room at Fairlawns. First class service and good food. The decor and manicured gardens really contribute to the hotels ambience. One thing to note, while the wooden blinds are pretty, they do not completely block out light, so carry a sleep mask if this will disturb you.
Bodde här 1 natt i augusti 2018
Svar från Annie 3 sep. 2018
Dear Ms. Naiddo Thank you for your wonderful feedback. We really appreciate and value your comment. We will take your comment to our next evaluation on our rooms. We will also pass your comment to the hotel staff. Many Thanks and Kind Regards

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Amazing hotel, we were treated like royalty
Bodde här 2 nätter i juli 2018
Svar från Annie 31 juli 2018
Dear Guest Thank you for your feedback and taking your time to write us a review. We are delighted to hear that you had a wonderful stay with us. We look forward to seeing you soon for your next stay. Many Thanks and Kind Regards

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i maj 2018

10/10 Fantastiskt

Kajal

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Svar från Fairlawns Team 4 maj 2018
Dear Guest Thank you for taking the time to review the Fairlawns. We are pleased to know that you enjoyed your stay with us, and look forward to welcoming you back in the near future.