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Recensioner av Hyatt Regency Johannesburg

5 out of 5
Hyatt Regency Johannesburg
191 Oxford Road, Johannesburg, Gauteng

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 96 av 153 recensioner" "
8 - Bra i betyg. 39 av 153 recensioner" "
6 - Okej i betyg. 12 av 153 recensioner" "
4 - Dåligt i betyg. 2 av 153 recensioner" "
2 - Väldigt dåligt i betyg. 4 av 153 recensioner" "

9,2/10

Renlighet

9,0/10

Personal och service

9,4/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

Recensioner

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

10/10 Fantastiskt

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved absolutely everything about the hotel. Great fitness area with gym and swimming pool, amazing breakfasts and great helpful staff.
Bodde här 1 natt i mars 2020
Svar från Marketing & Communications Executive 18 mars 2020
What a wonderful review to come across! It's thrilling to read that you enjoy your stay and utilised the various facilities. We hope to welcome you back soon again!

8/10 Bra

Leslie

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i mars 2020
Svar från Marketing & Communications Executive 18 mars 2020
Hi Leslie, Thank you for this wonderful review! Best regards, The Hyatt Regency Johannesburg team

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place, staff was excellent rooms are very nice. Great location
Bodde här 1 natt i mars 2020
Svar från Marketing & Communications Executive 16 mars 2020
Good morning, Thank you for taking the time to share your stay experience with us! We hope to welcome you back to our beautiful suburb with a warm smile soon! Best regards, The Hyatt Regency Johannesburg team

10/10 Fantastiskt

Salvador

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i februari 2020
Svar från Marketing & Communications Executive 4 mars 2020
What a stunning review! Thank you for this rating and for staying with us!

8/10 Bra

Verifierad resenär

Bodde här 6 nätter i februari 2020
Svar från Marketing Executive 25 feb. 2020
Thank you!

8/10 Bra

Julian

Affärsresenär
Gillade: Renlighet, personal och service och rummets bekvämlighet
Good and convenient business trip hotel. In need of a bit of a freshen up in the rooms.
Bodde här 1 natt i februari 2020
Svar från Marketing & Communications Executive 19 feb. 2020
Hi Julian, Thank you for taking the time to share your feedback with us! It was great to host you and we look forward to hopefully welcome you back again! Best regards, The Hyatt Regency Johannesburg team

10/10 Fantastiskt

Ysenn, Toronto Canada

Reste i grupp, Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean, modern facility. Food excellent / Great bar and outdoor patio. Gym & Spa were well maintained with full sauna / steam room and pool amenities. Great service and friendly staff. Highly recommend. Stayed on two occasions, not disappointed.
Bodde här 1 natt i februari 2020
Svar från Nadia, the Marketing & Communications Executive 17 feb. 2020
Good morning Ysenn, Thank you for taking the time to share this wonderful review. We are thankful that you chose to stay with us and truly hope to welcome you back again in the near future. Best regards, The Hyatt Regency Johannesburg team

6/10 Okej

SHARIEM

Reste med familjen
Gillade: Personal och service
this is not the hyatt hotel standard breakfast was very average
Bodde här 2 nätter i januari 2020
Svar från Marketing & Communications Executive 7 feb. 2020
Hi Shariem, Thank you for taking the time to share your feedback with us! We will communicate this with the head chef to investigate. Thank you for choosing Hyatt Regency Johannesburg.

2/10 Väldigt dåligt

Verifierad resenär

Gillade: Renlighet
Bodde här 3 nätter i januari 2020
Svar från Marketing Manager 4 feb. 2020
Dear guest, We apologise for your experience! Thank you for staying with us. Best regards, The Hyatt Regency Johannesburg team

8/10 Bra

Claudio

Reste med familjen
Gillade: Renlighet, personal och service och rummets bekvämlighet
Boa mas pode melhorar
Ótimo hotel, mas o hotel poderia passar por uma modernização nós instalações e decoração e o apto que fiquei necessita de uma reforma.
Bodde här 1 natt i januari 2020
Svar från Marketing & Communications Executive 13 jan. 2020
Good morning Claudio, Thank you for taking the time to share this review with us. We hope to welcome you back soon again in the near future. Best, The Hyatt Regency Johannesburg team

10/10 Fantastiskt

Nicolas, Wiesbaden

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Location Clean and friendly Island with many good Restaurants next to the hotel
Bodde här 1 natt i december 2019
Svar från Marketing & Communications Executive 7 jan. 2020
Hi Nicolas, Thank you for taking the time to share your review with us. We hope to welcome you back soon again. Best regards, The Hyatt Regency Johannesburg team

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2019
Svar från Marketing & Communications Executive 2 jan. 2020
Thank you for your feedback!

10/10 Fantastiskt

Kin Sau Diana

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i november 2019
Svar från Nadia Bekker, Marketing & Communications Executive 17 dec. 2019
Hi Kin Sau Diana, Thank you for your wonderful review!

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2019
Svar från Marketing & Communications Executive 9 dec. 2019
What a delight to see this review! Thank you for your review!

10/10 Fantastiskt

Sanjay

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The overall experience was amazing right from the chauffeur Joseph who picked me up from the airport and dropped me back to the check in experience and the stay. There is a mall attached which gives a lot of eating options. It definitely is a great and a safe place to stay in Johannesburg.
Bodde här 4 nätter i november 2019
Svar från Nadia Bekker, Marketing & Communications Executive 25 nov. 2019
Dear Sanjay, It's thrilling to read that your stay experience started off with a delightful chauffeur service. We will most convey your kind words to Joseph and the rest of the team. Hope to welcome you back soon again in the near future. Best regards, The Hyatt Regency Johannesburg team

10/10 Fantastiskt

Antonio

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2019
Svar från Nadia Bekker | Marketing&Communications Executive 25 nov. 2019
Thank you Antonio!

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Muito bem localizado, do lado do shopping que tem vários restaurante maravilhosos, ótima instalações, hotel lindo, café da manhã muito bom.
Bodde här 1 natt i oktober 2019
Svar från Marketing & Communications Executive 22 okt. 2019
Good morning, Thank you for your wonderful review. We value your feedback and hope to welcome you back to our piece of heaven soon. Best regards, The Hyatt Regency Johannesburg team

8/10 Bra

Verifierad resenär

Bodde här 1 natt i september 2019
Svar från Marketing & Communications Executive 17 sep. 2019
Thank you for this review!

10/10 Fantastiskt

Ivor

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Mr
Great got free upgrade - friendly staff
Bodde här 1 natt i september 2019

10/10 Fantastiskt

Michelle

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great business hotel
Great business hotel
Bodde här 3 nätter i augusti 2019
Svar från Marketing & Communications Executive 4 sep. 2019
Hi Michelle, Thank you for your review! Please visit us again in the near future. Best regards, The Hyatt Regency Johannesburg team

8/10 Bra

Manish

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i augusti 2019
Svar från Henry 27 aug. 2019
Dear Manish, thank you for rating us. We hope that you had a pleasant stay at our hotel and look forward to welcoming you again. Kind regards, Hyatt Regency Johannesburg

10/10 Fantastiskt

Verifierad resenär

Reste i grupp, Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent hotel, staff, room, amenities, vibe and so on... definitely recommend this place!!
Bodde här 1 natt i augusti 2019
Svar från Marketing & Communications Executive 12 aug. 2019
Good morning, What an excellent review to come across. We appreciate the time you took to write this review and hope to welcome you to our hotel again soon in the near future.

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
un hotel 5 estrellas y que no arreglen las habitaciones en la noche terrible
Bodde här 2 nätter i juli 2019
Svar från Marketing & Communications Executive 31 juli 2019
Good day, Thank you for your review and for choosing to stay at Hyatt Regency Johannesburg.

2/10 Väldigt dåligt

Hussein I

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Pathetic
Bodde här 3 nätter i juli 2019
Svar från Marketing & Communications Executive 25 juli 2019
Hi Hussein, It is concerning to read that you didn't have a good stay experience with us. Please do contact the hotel to give us more detail on the elements that influenced your stay so we can improve and investigate. Best regards, The Hyatt Regency Johannesburg team

10/10 Fantastiskt

Jill

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Oasis
Excellent customer service from polite, friendly staff. The hotel is everything you would expect ; clean, comfortable, quiet. We stayed in the Club rooms, and the ‘ extras’ were well worth it. In particular when I had to report my lost phone to the local Police, they were very helpful.
Bodde här 3 nätter i juli 2019
Svar från Marketing & Communications Executive 25 juli 2019
Hi Jill, What a great, detailed review. Thank you for taking the time to point out the elements what made your stay memorable! Please visit us again in the near future! Best regards, The Hyatt Regency Johannesburg team

10/10 Fantastiskt

SEBASTIAN

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Little oasis in Johannesburg
Amazing staff, very friendly and ready to assist, great food at restaurants, very good gym + pool, spa was closed.
Bodde här 3 nätter i juli 2019
Svar från Marketing & Communications Executive 22 juli 2019
Good morning Sebastian, Thank you for taking the time to share your feedback and review your experience. We are truly delighted to note that you enjoyed your visit and hope to see you soon again. Best regards, The Hyatt Regency Johannesburg team

10/10 Fantastiskt

Natasha

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent experience
What a gem! Hyatt Regency was an excellent all-around experience. From our very spacious room to the aesthetic hotel grounds, to the direct and easy access to a shopping mall and a plethora of restaurants in the immediate vicinity, we had everything we needed to fully enjoy our time in Johannesburg. We’re already planning our next stay!
Bodde här 2 nätter i juli 2019
Svar från Marketing & Communications Executive 19 juli 2019
Hi Natasha, 'Already planning your next stay' is one of the best sentences we can possibly ask for in a review. Thank you for taking the time to share your experience with us. Best regards, The Hyatt Regency Johannesburg team

10/10 Fantastiskt

Verifierad resenär

Bodde här 2 nätter i juni 2019
Svar från Marketing & Communications Executive 2 juli 2019
Good morning! 5/5 is what we strive for daily! Thank you for this wonderful rating.

10/10 Fantastiskt

Mark

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i juni 2019
Svar från Marketing & Communications Executive 27 juni 2019
Hi Mark, Full marks is what we strive for daily! Thank you for staying with us and for taking the time give us your feedback. Best regards, The Hyatt Regency Johannesburg team

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i maj 2019
Svar från Marketing & Communications Executive 3 juni 2019
Thank you for this wonderful rating!

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everyone was helpful. The check in was fast. Staff very froendly
Bodde här 1 natt i maj 2019
Svar från Marketing & Communications Executive 27 maj 2019
Good morning, What a delight to read this review! Thank you for taking the time to supply us with your feedback.

8/10 Bra

Johnny

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Acceptable three days two night stay.
Overall services is really good, only one of the after concierge ruin the other staffs effort so I could not give excellent rating. The room condition is clean but need renovation soon. The location is good, right next to shopping mall.
Bodde här 2 nätter i maj 2019
Svar från Marketing & Communications Executive 15 maj 2019
Good morning Johnny, Thank you so much for providing us with your feedback regarding the service level and the location. Your experience regarding concierge will be communicated to the relevant department to address as we strive for full marks from every guest. We hope to welcome you back soon again.

8/10 Bra

Kathryn

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Could have been in Chicago!
Typical Hyatt Regency in a very upscale area. Clean, comfortable but couldn’t do things I would have expected from a hotel like this. Concierge not able to book things as he didn’t know how to find the tour on the company’s website. Hotel could not change money - no room service menu in room, even though they insisted it was there!
Bodde här 3 nätter i maj 2019
Svar från Marketing & Communications Executive 12 juni 2019
Good morning Kathryn, Thank you for taking the time to write this review. We highly value your feedback and will communicate your expectations to the relevant department to strictly address. We hope to have an opportunity to exceed your stay expectations if you decide to visit us again. Best regards, The Hyatt Regency Johannesburg team

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Cost of airport transfers more than double than taxi, 4 times the cost of an Uber
Bodde här 2 nätter i april 2019
Svar från Marketing & Communications Executive 16 apr. 2019
Good morning, Thank you for taking the time to write this review. Kindly note that we provide this airport transfer in a premium SUV vehicle to ensure that you experience ultimate comfort and safety during the transfer. The Hyatt Regency Johannesburg team

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved the facilities, the staff and the location. The rooms were spacious and clean
Bodde här 1 natt i april 2019
Svar från Marketing & Communications Executive 9 apr. 2019
We are so happy if we see a 5/5! Thank you for taking the time to provide your feedback and also for visiting our hotel. We hope to welcome you back soon.

10/10 Fantastiskt

Jose

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i mars 2019
Svar från Marketing & Communications Executive 1 apr. 2019
Hi Jose, Thank you for our wonderful score! What an honor to have hosted you as our guest!

10/10 Fantastiskt

Elster

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hospedagem perfeita
Hospedagem perfeita. Destaques para a cordialidade dos funcionários, as instalações e limpeza dos quartos e o excelente café da manhã. Recomendo
Bodde här 2 nätter i december 2018
Svar från Marketing & Communications Executive 27 mars 2019
Good morning Elster, Thank you for your wonderful review. It's delighting to read that you enjoyed your stay and the breakfast. We hope to welcome you back soon again. Best regards, The Hyatt Regency Johannesburg team

8/10 Bra

Marc

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very enjoyable
Bodde här 1 natt i mars 2019
Svar från Marketing & Communications Executive 14 mars 2019
Hi Marc, It truly delights us to read that you enjoyed your visit. Please do come again soon. Best regards, The Hyatt Regency Johannesburg team

8/10 Bra

Marc

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very comfortable
Bodde här 3 nätter i mars 2019
Svar från Marketing & Communications Executive 14 mars 2019
Hi Marc, To us, it is essential if you take the time to specifically point out what you experienced. Thank you for doing just that! Best regards, The Hyatt Regency Johannesburg team

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet och personal och service
Sehr freundliches Personal, tolles Zimmer, hatten späten Abflug - gab problemlos auf Anfrage extended checkout. Alles sehr gepflegt. Tolles Hotel
Bodde här 1 natt i februari 2019
Svar från Marketing & Communications Executive 4 mars 2019
Good day, Thank you for taking the time to point out the specifics that you loved about your stay. We appreciate your feedback and strive to build on it to ensure that you get the same or better experience during your next stay. Hyatt greetings!

6/10 Okej

Verifierad resenär

Gillade: Bekvämligheter och boendets skick och faciliteter
Gillade inte: Renlighet
Bodde här 1 natt i februari 2019
Svar från Marketing & Communications Executive 1 apr. 2019
Thanks for your review!

6/10 Okej

Chris

Gillade: Renlighet och rummets bekvämlighet
Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i februari 2019
Svar från The Hyatt Regency Johannesburg team 21 feb. 2019
Hi Chris, Warm greetings and thank you for taking the time to rate our property!

6/10 Okej

Thomas

Gillade: Personal och service
Bodde här 3 nätter i februari 2019
Svar från Marketing & Communications Executive 16 feb. 2019
Hi Thomas, Thank you for taking the time to rate us! Best regards, The Hyatt Regency Johannesburg team

8/10 Bra

andrei

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Все отлично
Bodde här 1 natt i februari 2019
Svar från Marketing & Communications Executive 12 feb. 2019
Hi Andrei, Not as perfect as our guests. Thank you for staying with us! Best regards, The Hyatt Regency Johannesburg team

8/10 Bra

Julian

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2019
Svar från Marketing & Communications Executive 4 feb. 2019
Hi Julian, Thank you for your rating. We appreciate the time you took to rate us. Best regards, The Hyatt Regency Johannesburg team

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 8 nätter i januari 2019
Svar från Marketing & Communications Executive 14 jan. 2019
Thank you for your feedback!

10/10 Fantastiskt

Marinella

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2019
Svar från Marketing & Communications Executive 14 jan. 2019
Thank you for your feedback!

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff at the Hyatt were amazing, went above and beyond to accommodate our family’s needs. Thank you! 🙏🙏
Bodde här 1 natt i januari 2019
Svar från Marketing & Communications Executive 7 jan. 2019
Good day, If our human touch is what touched you the most, it is a mission accomplished. Thank you for visiting us! Best regards, The Hyatt Regency Johannesburg team

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Cheerfully gave us a late (4:00) checkout. Great courtyard with palms full of weaver birds!
Bodde här 1 natt i januari 2019
Svar från Marketing & Communications Executive 4 jan. 2019
Good morning, Thank you for acknowledging the positive elements that contributed to enhance your stay with us. We were delighted to have you and truly hope to welcome you back in the near future. Best, The Hyatt Regency Johannesburg team