Inomhuspool och solstolar

Recensioner av InterContinental Johannesburg O.R Tambo Airport, an IHG Hotel

5 out of 5
InterContinental Johannesburg O.R Tambo Airport, an IHG Hotel
Opposite Int'l Arrivals Hall, O.R. Tambo International Airport, Kempton Park, Gauteng

Recensioner

9,4

Enastående

10 - Fantastiskt i betyg. 705 av 909 recensioner" "
8 - Bra i betyg. 145 av 909 recensioner" "
6 - Okej i betyg. 35 av 909 recensioner" "
4 - Dåligt i betyg. 17 av 909 recensioner" "
2 - Väldigt dåligt i betyg. 7 av 909 recensioner" "

9,6/10

Renlighet

9,4/10

Personal och service

9,4/10

Bekvämligheter

9,4/10

Boendets skick och faciliteter

9,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Magnus

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very nice hotel, staff was very friendly and helpful.
Bodde här 1 natt i december 2017
Svar från Sonia Carreira 10 jan. 2018
Dear Magnus Thank you for your most recent post of which I am delighted to hear that you enjoyed your stay with us. I look forward to welcoming you back to the hotel in the not too distant future. Kind Regards Sonia Carreira Guest Relations Manager

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Svar från General Manager 25 jan. 2017
Dear Anonymous, Thank you for rating us a 5 out of 5 based on your most recent stay with us. We hope you see you again in the not too distant future. Kind Regards Samantha Clingham General Manager

4/10 Dåligt

Östen

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Svar från Vera 19 dec. 2015
Thank you!

6/10 Okej

Verifierad resenär

Gillade: Personal och service
Very close to airport terminals. A part for that, value for money was not great.

10/10 Fantastiskt

Kerry, Marina Del Rey

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It’s so convenient as it is steps from JoBurg’s airport so it’s not a hotel with exceptional grounds. However food, service and friendliness of staff was wonderful.
Bodde här 1 natt i april 2024
Svar från BeautyL 1 maj 2024
Dear Kerry.Thank you for choosing the InterContinental Johannesburg OR Tambo as your hotel of choice for your travels to Johannesburg.On behalf of all management and employees at the hotel, we would like to thank you sincerely for feedback provided ,It was great to read that we left you with some wonderful memories and even exceeded your expectations - that's absolutely great and we could not have aimed for more.I could not agree with you more with regards to the convenience of the hotels location being only 68.7 meters away from the International Arrivals hall, which really makes your on route transit stop over hassle free and very convenient after a long flight.I am pleased that the efficiency of the Intercontinental O.R. Tambo Airport Hotel staff is impressive to you. We are constantly raising the bar on the levels of service we can offer to our guests and getting this kind of feedback affirms that great service does not go unnoticed. Your feedback ensures that we remain on our toes and remained customer focused.Thank you once again for your feedback and for recommending my hotel and I do hope that we can give you the warm welcome once again in the not too distant future.Kind regards, Beauty Lebelo, Guest Relations Manager.

10/10 Fantastiskt

John

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent staff friendliness and help
Bodde här 1 natt i april 2024
Svar från BeautyL 26 apr. 2024
Dear John.Thank you for choosing the InterContinental Johannesburg OR Tambo as your hotel of choice for your travels to Johannesburg.On behalf of all management and employees at the hotel, we would like to thank you sincerely for feedback provided ,It was great to read that we left you with some wonderful memories and even exceeded your expectations - that's absolutely great and we could not have aimed for more.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one.I truly appreciate you recommending my property and I do hope that we will be able to welcome you back to the hotel in the not too distant future

10/10 Fantastiskt

Elizabeth

Reste med sin partner
Easy, safe walk from airport. Well prepared food in the restaurant. Kind staff.
Bodde här 3 nätter i april 2024
Svar från BeautyL 24 apr. 2024
Dear Elizabeth.We are delighted to read your feedback. The team will be thrilled to hear these kind words. It’s truly our pleasure to be of service to you. On behalf of all management and employees at the hotel, we would like to thank you sincerely for positive feedback provided. It was great to read that we left you with some wonderful memories and even exceeded your expectations - that's absolutely great and we could not have aimed for more.I could not agree with you more with regards to the convenience of the hotels location being only 68.7 meters away from the International Arrivals hall, which really makes your on route transit stop over hassle free and very convenient after a long flight.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one. The entire team will be looking forward to welcoming you back in South Africa.Kind regards, Beauty Lebelo, Guest Relations Manager.

10/10 Fantastiskt

Douglas

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly staff
Bodde här 1 natt i april 2024
Svar från BeautyL 16 apr. 2024
Dear Douglas.Thank you for taking some time out of your day to post feedback regarding our lovely hotel - appreciated.It was great to read that we left you with some wonderful memories and even exceeded your expectations - that's absolutely great and we could not have aimed for more.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one. We hope that you will give us the opportunity to serve you again in the future.Kind regards, Beauty Lebelo, Guest Relations Manager.

10/10 Fantastiskt

Patricia

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice and convenient Friendly employees and great breakfast
Bodde här 1 natt i april 2024
Svar från BeautyL 15 apr. 2024
Dear Patricia.Thank you for taking some time out of your day to post feedback regarding our lovely hotel - appreciated.It was great to read that we left you with some wonderful memories and even exceeded your expectations - that's absolutely great and we could not have aimed for more.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one. I could not agree with you more with regards to the convenience of the hotels location being only 68.7 meters away from the International Arrivals hall, which really makes your on route transit stop over hassle free and very convenient after a long flight.Your feedback ensures that we remain on our toes and remained customer focused.We hope that you will give us the opportunity to serve you again in the future.Kind regards, Beauty Lebelo, Guest Relations Manager.

10/10 Fantastiskt

Engelina

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från BeautyL 9 apr. 2024
Dear Engelina.Thank for f taking the time to leave a review on InterContinental Johannesburg O.R. Tambo Airport hotel following your most recent visit. Thank you for rating a fantastic 05 out of 05. We strive to be unique in everything that we do to deliver on our promise of creating exceptional experiences. We look forward to welcoming you back in the near future again .Kind regards.Beauty Lebelo.Guest Relations Manager.

10/10 Fantastiskt

Ermilo, Laredo

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Service excellent !!!
Bodde här 1 natt i mars 2024
Svar från BeautyL 27 mars 2024
Dear Ermilo.Thank you for choosing the InterContinental Johannesburg OR Tambo as your hotel of choice for your travels to Johannesburg.On behalf of all management and employees at the hotel, we would like to thank you sincerely for positive feedback provided. It was great to read that we left you with some wonderful memories and even exceeded your expectations - that's absolutely great and we could not have aimed for more.Your feedback ensures that we remain on our toes and remained customer focused.Thank you once again for your feedback and for recommending my hotel and I do hope that we can give you the warm welcome once again in the not too distant future. Kind Regards.Beauty Lebelo.Guest Relations Manager.

10/10 Fantastiskt

Adekemi

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Elsabe van der Merwe 23 mars 2024
Dear Adekemi Thank you for taking the time to tell us about your experience at InterContinental Johannesburg OR Tambo Airport hotel and for rating us a wonderful 5 out of 5 rating.We look forward to welcoming you bac in the not too far distance.Kind RegardsElsabe van der MerweQuality Assurance Officer

10/10 Fantastiskt

Yaw

Bodde här 1 natt i februari 2024
Svar från BeautyL 26 feb. 2024
Dear Yaw.Thank for taking the time to leave a review on InterContinental Johannesburg O.R. Tambo Airport hotel following your most recent visit.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one.We know you have many choices when it comes to lodging and we hope you will continue to choose us for your future travel needs.Kind regards.Beauty Lebelo.Guest Relations Manager.

10/10 Fantastiskt

judith, White Plains

Gillade: Boendets skick och faciliteter
Perfect location for catching a next day connecting flight. Food and staff first rate.
Bodde här 1 natt i februari 2024
Svar från BeautyL 19 feb. 2024
Dear Judith.Thank you for taking the time to tell us about your experience at InterContinental Johannesburg O.R. Tambo Airport hotel.On behalf of all management and employees at the hotel, we would like to thank you sincerely for positive feedback provided. As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one.I could not agree with you more with regards to the convenience of the hotels location being only 68.7 meters away from the International Arrivals hall, which really makes your on route transit stop over hassle free and very convenient after a long flight.The entire team will be looking forward to welcoming you back in Gauteng.Sincerely.Beauty Lebelo.Guest Relations Manager.

10/10 Fantastiskt

Joan, MISSISSAUGA

Gillade: Bekvämligheter
Clean, all staff extremely professional and friendly. The rooms are spacious
Bodde här 1 natt i februari 2024
Svar från BeautyL 15 feb. 2024
Dear Joan.Thank you for choosing the InterContinental Johannesburg OR Tambo as your hotel of choice for your travels to Johannesburg. On behalf of all management and employees at the hotel, we would like to thank you sincerely for positive feedback provided.I am pleased that the efficiency of the Intercontinental O.R. Tambo Airport Hotel staff is impressive to you. We are constantly raising the bar on the levels of service we can offer to our guests and getting this kind of feedback affirms that great service does not go unnoticed. Your feedback ensures that we remain on our toes and remained customer focused.I do hope that we can give you the warm welcome once again in the not too distant future. Kind Regards.Beauty Lebelo.Guest Relations Manager.

10/10 Fantastiskt

Douglas

Gillade: Renlighet
Nosizi receptionist is outstanding
Bodde här 1 natt i februari 2024
Svar från BeautyL 15 feb. 2024
Dear Douglas.Thank you for taking some time out of your day to post feedback regarding our lovely hotel - appreciated.It was great to read that we left you with some wonderful memories and even exceeded your expectations - that's absolutely great and we could not have aimed for more.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one.The entire team will be looking forward to welcoming you back in South Africa.Kind regards, Beauty Lebelo, Guest Relations Manager.

10/10 Fantastiskt

Carol

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent stay. Surroundings outside not great
Bodde här 1 natt i februari 2024
Svar från BeautyL 3 feb. 2024
Dear Carol.Thank you for taking some time out of your day to post feedback regarding our lovely hotel - appreciated.It was great to read that we left you with some wonderful memories and even exceeded your expectations - that's absolutely great and we could not have aimed for more.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one. We know you have many choices when it comes to lodging and we hope you will continue to choose us for your future travel needs.Kind regards,.Beauty Lebelo.Guest Relations Manager.

10/10 Fantastiskt

Lyzette

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Wonderful experience
Bodde här 1 natt i januari 2024
Svar från BeautyL 2 feb. 2024
Dear Lyzette.Thank you for taking some time out of your day to post feedback regarding our lovely hotel - appreciated.It was great to read that we left you with some wonderful memories and even exceeded your expectations - that's absolutely great and we could not have aimed for more.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one.The entire team will be looking forward to welcoming you back in South Africa.Kind regards, Beauty Lebelo, Guest Relations Manager

10/10 Fantastiskt

Don

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från BeautyL 1 feb. 2024
Dear Don.Thank you for taking the time to leave a review and for rating us a wonderful 10 out of 10 rating.We are hospitality professionals who pride ourselves on delivering world class service and by receiving a full house of 10, affirms that great service do not go unnoticed.Thank you once again for your review and we look forward to your next visit.Kind Regards.Beauty Lebelo.Guest Relations Manager.

10/10 Fantastiskt

Nicholas

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Lovely.
Bodde här 1 natt i januari 2024
Svar från BeautyL 29 jan. 2024
Dear Nicholas.We are delighted to read your feedback. The team will be thrilled to hear these kind words. It’s truly our pleasure to be of service to you. On behalf of all management and employees at the hotel, we would like to thank you sincerely for positive feedback provided. As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one.We hope you will continue to choose us for your future travel needs.Kind regards, Beauty Lebelo, Guest Relations Manager

10/10 Fantastiskt

Robert

Bodde här 1 natt i januari 2024
Svar från Elsabe van der Merwe 23 mars 2024
Dear RobertThank you for taking the time to leave a review on InterContinental Johannesburg O.R. Tambo and thank you also for rating us a spectacular 5 out of 5 rating.We appreciate your feedback and look forward to your next visit.Kind RegardsElsabe van der MerweQuality Assurance Officer

4/10 Dåligt

Haeseung

Reste med sin partner
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
This is not the intercontinental facility that you would expect. But the staff was very professional and nice.
Bodde här 1 natt i januari 2024
Svar från BeautyL 23 jan. 2024
Dear Haeseung.Thank you for choosing the InterContinental Johannesburg OR Tambo as your hotel of choice for your travels to Johannesburg.Following from the review you have just submitted for the Intercontinental hotel in South Africa at the Airport. I noticed that we could improve in some of our facilities. As we continuously strive for all our guests to have a memorable, relaxing and effortless stay with. Is there anything in particular that we could have done differently to enhance this experience for you?It is our goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future.We know you have many choices when it comes to lodging and we hope you will continue to choose InterContinental for your future travel needs.Yours In Hospitality.Beauty Lebelo.Guest Relations Manager.

8/10 Bra

Nazrhana, Harare

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Really convenient for an overnight stay super close to the airport you just walk there .
Bodde här 1 natt i januari 2024
Svar från BeautyL 22 jan. 2024
Dear Nazrhana.Thank you for taking some time out of your day to post feedback regarding our lovely hotel - appreciated.It was great to read that we left you with some wonderful memories and even exceeded your expectations - that's absolutely great and we could not have aimed for more.We could not agree with you more with regards to the convenience of the hotels location being only 68.7 meters away from the International Arrivals hall, which really makes your on route transit stop over hassle free and very convenient after a long flight.The entire team will be looking forward to welcoming you back in South Africa.Kind regards, Beauty Lebelo, Guest Relations Manager.

10/10 Fantastiskt

Lodewyk, Lenoir

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från BeautyL 22 jan. 2024
Dear Lodewyk.Thank you for taking the time to leave a review and for rating us a wonderful 05 out of 05 rating.We are hospitality professionals who pride ourselves on delivering world class service and by receiving a full house of 05, affirms that great service do not go unnoticed.Thank you once again for your review and we look forward to your next visit.Kind Regards.Beauty Lebelo.Guest Relations Manager

6/10 Okej

Melia, Willow Springs

Bodde här 2 nätter i januari 2024
Svar från BeautyL 12 feb. 2024
Dear Melia.Thank you for choosing the InterContinental Johannesburg OR Tambo as your hotel of choice for your travels to Johannesburg.Following from the review you have just submitted for the Intercontinental hotel in South Africa at the Airport.I noticed that we could improve in most of our areas due to the score of 3/5 that we have received. As we continuously strive for all our guests to have a memorable, relaxing and effortless stay with us.Is there anything in particular that we could have done differently to enhance this experience for you?It is our goal to consistently provide superior service and accommodations and your comments are very important to us.The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future.We know you have many choices when it comes to lodging and we hope you will continue to choose InterContinental for your future travel needs.Yours In Hospitality. Beauty Lebelo.Guest Relations Manager.

4/10 Dåligt

SWISS HOUSE

Bodde här 1 natt i januari 2024
Svar från BeautyL 18 jan. 2024
Dear Swiss House.Thank you for your recent stay with us. Following from the review you have just submitted for the Intercontinental hotel in South Africa at the Airport. I noticed that we could improve in most of our areas due to the score of 7/10 that we have received.As we continuously strive for all our guests to have a memorable, relaxing, and effortless stay with. Is there anything that we could have done differently to enhance this experience for you?It is our goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future.We know you have many choices when it comes to lodging and we hope you will continue to choose InterContinental for your future travel needs.Yours In Hospitality. Beauty Lebelo.Guest Relations Manager.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Convenient to the airport for a stopover between flights.
Bodde här 1 natt i januari 2024
Svar från BeautyL 16 jan. 2024
Dear Valued Guest.Thank you for taking the time to post your recent stay with us. I am delighted to hear that you enjoyed your stay with us in our elegantly appointed rooms to that of our culinary offering in our Quills restaurant which is open 24 hours and our overall service which we strive to exceed at every opportunity. I could not agree with you more with regards to the convenience of the hotels location being only 68.7 meters away from the International Arrivals hall, which really makes your on route transit stop over hassle free and very convenient after a long flight.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one.I look forward to welcoming you back to InterContinental OR Tambo Hotel in the not too distant future.Kind Regards.Beauty Lebelo.Guest Relations Manager.

10/10 Fantastiskt

Dr. Martina

Bodde här 1 natt i december 2023
Svar från BeautyL 1 feb. 2024
Dear Dr Martina.Thank you for taking the time to leave a review and for rating us a wonderful 05 out of 05 rating.We are hospitality professionals who pride ourselves on delivering world class service and by receiving a full house of 05, affirms that great service do not go unnoticed.Thank you once again for your review and we look forward to your next visit.Kind Regards.Beauty Lebelo.Guest Relations Manager.

8/10 Bra

Peter

Bodde här 1 natt i januari 2024
Svar från BeautyL 10 jan. 2024
Dear Peter.Thank for f taking the time to leave a review on InterContinental Johannesburg O.R. Tambo Airport hotel following your most recent visit and thank you for fantastic score.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one.We know you have many choices when it comes to lodging and we hope you will continue to choose us for your future travel needs.Kind Regards.Beauty Lebelo.Guest Relations Manager.

8/10 Bra

Jacqueline, Wheaton

Reste i grupp
Gillade: Bekvämligheter och boendets skick och faciliteter
This hotel is on the airport property so it’s very convenient.
Bodde här 1 natt i oktober 2023
Svar från BeautyL 9 jan. 2024
Dear Jacqueline.Thank you for taking some time out of your day to post feedback regarding our lovely hotel - appreciated.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one.I could not agree with you more with regards to the convenience of the hotels location being only 68.7 meters away from the International Arrivals hall, which really makes your on route transit stop over hassle free and very convenient after a long flight.Hope it won't be too long before your next visit.Kind regards, Beauty Lebelo, Guest Relations Manager.

10/10 Fantastiskt

Gayle

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great Stay
I have been staying here for years, as it is consistent in quality and service. Special mention to my server, Lidia, always goes above and beyond!
Bodde här 2 nätter i december 2023
Svar från Elsabe van der Merwe 8 jan. 2024
Dear Gayle, Dear Lindie Thank you for taking time to leave a review following your recent visit to InterContinental Johannesburg O.R. Tambo Airport hotel.Thank you for a fantastic 10 out of 10 rating and for commending our staff, especially Lydia, for her outstanding service delivery.We appreciate your feedback and look forward to your next visit.Kind RegardsElsabe van der MerweQuality Assurance Officer

10/10 Fantastiskt

Lindie

Wonderful!!
Bodde här 1 natt i december 2023
Svar från Elsabe van der Merwe 8 jan. 2024
Dear Lindie Thank you for taking time to leave a review following your recent visit to InterContinental Johannesburg O.R. Tambo Airport hotel.Thank you for a fantastic 5 out of 5 rating.We appreciate your feedback and look forward to your next visit.Kind RegardsElsabe

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Staff was so friendly and welcoming. Dinner was excellent. Great beginning to our holiday.
Bodde här 1 natt i december 2023
Svar från Tshepo 28 dec. 2023
Dear AnonymousThank you for taking the time to post your review and I am delighted to hear that you enjoyed dinner. I am wishing you a great trip ahead of your vacation. Kind regards, Tshepo PooFront Office Manager

6/10 Okej

EVANGELOS

Bodde här 1 natt i december 2023
Svar från Elsabe van der Merwe 29 dec. 2023
Dear EVANGELOS, Thank you for taking the time to review InterContinental Johannesburg O.R. Tambo.I see that you rated us a low 6 out of 10 and would have loved more feedback with regards to areas that you feel that we need to improve.We appreciate your feedback and look forward to your next visit.Kind RegardsElsabe van der MerweQuality Assurance Officer

10/10 Fantastiskt

Christina

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Tshepo 28 dec. 2023
Dear Christina Thank you for your most recent post of which I am delighted to see 10 out of 10. I look forward to welcoming you back to the hotel in the not too distant future.Kind regards, Tshepo PooFront Office Manager

4/10 Dåligt

PETER, Greenwood Village

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Elsabe van der Merwe 29 dec. 2023
Dear Peter,Thank you for taking the time to review InterContinental Johannesburg O.R. Tambo.I notice that you scored us quite low at 2/5, and would have loved more feedback on how we could have improved your experience.We appreciate your feedback and look forward to your next visit.Kind RegardsElsabe van der MerweQuality Assurance Officer

8/10 Bra

James

Gillade: Renlighet och personal och service
Bodde här 2 nätter i december 2023
Svar från BeautyL 18 dec. 2023
Good Morning James.Thank for f taking the time to leave a review on InterContinental Johannesburg O.R. Tambo Airport hotel following your most recent visit.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one.We know you have many choices when it comes to lodging and we hope you will continue to choose us for your future travel needs.Kind Regards.Beauty Lebelo.Guest Relations Manager.

10/10 Fantastiskt

Douglas

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Convenient
Bodde här 1 natt i december 2023
Svar från BeautyL 13 dec. 2023
Good Morning Douglas.Thank for f taking the time to leave a review on InterContinental Johannesburg O.R. Tambo Airport hotel following your most recent visit and thank you for rating a fantastic 05 out of 05.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one.We know you have many choices when it comes to lodging and we hope you will continue to choose us for your future travel needs.Kind Regards.Beauty Lebelo.Guest Relations Manager.

10/10 Fantastiskt

Laura

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Elsabe van der Merwe 14 dec. 2023
Dear Laura, Thank you for taking time out of your day to review InterContinental JHB OR Tambo Airport Hotel a 5 out of 5 rating. It warms my heart reading reviews like these and want you to know that we really appreciate your feedback.We look forward to welcoming you back to our hotel in the near future.Kind RegardsElsabe van der MerweQuality Assurance Officer

10/10 Fantastiskt

Yannick

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från BeautyL 13 dec. 2023
Good Morning Yannick.Thank for f taking the time to leave a review on InterContinental Johannesburg O.R. Tambo Airport hotel following your most recent visit and thank you for rating a fantastic 05 out of 05.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one.We know you have many choices when it comes to lodging and we hope you will continue to choose us for your future travel needs.Kind Regards.Beauty Lebelo.Guest Relations Manager.

10/10 Fantastiskt

Kathryn

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Elsabe van der Merwe 12 dec. 2023
Dear Kathryn, Thank you for taking the time to review InterContinental Johannesburg O.R. Tambo airport hotel and thank you for rating us a spectacular 10 out of 10.We are hospitality professionals who pride ourselves on delivering world class service and your feedback affirms that great service do not go unnoticed.I know that you have many choices when it comes to lodging and I do hope that you will continue to support InterContinental as your hotel of choice.Kind RegardsElsabe van der Merwe Quality Assurance Officer

10/10 Fantastiskt

Bello

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent for any body staying a night before an international connection. Very kind and understanding staff members. Oh and great breakfast.👍
Bodde här 1 natt i december 2023
Svar från BeautyL 11 dec. 2023
Good Morning Bello.We are delighted to read your feedback. The team will be thrilled to hear these kind words. It’s truly our pleasure to be of service to all of you. On behalf of all management and employees at the hotel, we would like to thank you sincerely for positive feedback provided. As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one. Thank you once again for taking the time to recommend my property and for recognizing the professional and memorable service that you received.The entire team will be looking forward to welcoming you back in South AfricaSincerely.Beauty Lebelo.Guest Relations Manager.

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från BeautyL 9 dec. 2023
Good Morning Valued Guest.Thank you for taking the time to leave a review and for rating us a wonderful 08 out of 10 rating. As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one.Thank you once again for your review and we look forward to your next visit.Kind Regards.Beauty Lebelo.Guest Relation Manager.

10/10 Fantastiskt

Zach

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great hotel for a transfer in Johannesburg. Right outside the airport exit. Great staff, great food, a great time!
Bodde här 1 natt i december 2023
Svar från BeautyL 9 dec. 2023
Good Morning Zach.Thank you for choosing the InterContinental Johannesburg OR Tambo as your hotel of choice for your travels to Johannesburg.On behalf of all management and employees at the hotel, we would like to thank you sincerely for positive feedback provided. It was great to read that we left you with some wonderful memories and even exceeded your expectations - that's absolutely great and we could not have aimed for more.I am pleased that the efficiency of the Intercontinental O.R. Tambo Airport Hotel staff is impressive to you. We are constantly raising the bar on the levels of service we can offer to our guests and getting this kind of feedback affirms that great service does not go unnoticed. I could not agree with you more with regards to the convenience of the hotels location being only 68.7 meters away from the International Arrivals hall, which really makes your on route transit stop over hassle free and very convenient after a long flight.Your feedback ensures that we remain on our toes and remained customer focused.Thank you once again for your feedback and for recommending my hotel and I do hope that we can give you the warm welcome once again in the not too distant future. Kind Regards.Beauty Lebelo.Guest Relations Manager.

10/10 Fantastiskt

Donovan

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i november 2023
Svar från BeautyL 8 dec. 2023
Good Day Donovan.Thank you for taking the time to leave a review and for rating us a wonderful 05 out of 05 rating. We are hospitality professionals who pride ourselves on delivering world class service and by receiving a full house of 05, affirms that great service do not go unnoticed.Thank you once again for your review and we look forward to your next visit.Kind Regards.Beauty Lebelo.Guest Relation Manager.

10/10 Fantastiskt

Douglas

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Yes
Bodde här 1 natt i december 2023
Svar från BeautyL 5 dec. 2023
Good Day Douglas.Thank you for taking the time to leave a review and for rating us a wonderful 05 out of 05 rating. We are hospitality professionals who pride ourselves on delivering world class service and by receiving a full house of 05, affirms that great service do not go unnoticed.Thank you once again for your review and we look forward to your next visit.Kind Regards.Beauty Lebelo. Guest Relation Manager.

10/10 Fantastiskt

Elisabeth

Would come again
Bodde här 1 natt i november 2023
Svar från Elsabe van der Merwe 4 dec. 2023
Good day ElisabethThank you for taking time out of your day to post a review on InterContinental Johannesburg O.R. Tambo Airport Hotel and for giving us a 5/5 rating. It warms my heart reading reviews like these and want you to know that we really appreciate your feedback.We look forward to welcoming you back to our hotel in the near future.Kind RegardsElsabe van der MerweQuality Assurance Officer

10/10 Fantastiskt

Margaret

Bodde här 1 natt i november 2023
Svar från BeautyL 21 dec. 2023
Good Day Margaret.Thank you for taking the time to leave a review and for rating us a wonderful 05 out of 05 rating.We are hospitality professionals who pride ourselves on delivering world class service and by receiving a full house of 05, affirms that great service do not go unnoticed.Thank you once again for your review and we look forward to your next visit.Kind Regards.Beauty Lebelo.Guest Relations Manager.

10/10 Fantastiskt

Mary

Bodde här 1 natt i november 2023
Svar från BeautyL 18 dec. 2023
Good Morning Mary.Thank you for taking the time to leave a review and for rating us a wonderful 05 out of 05 rating. We are hospitality professionals who pride ourselves on delivering world class service and by receiving a full house of 05, affirms that great service do not go unnoticed.Thank you once again for your review and we look forward to your next visit.Kind Regards.Beauty Lebelo.Guest Relations Manager.