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Recensioner av Road Lodge Germiston Lake

1 out of 5
Road Lodge Germiston Lake
Corner Lake and Chapman Roads, Denlee Ext 1, Germiston, Gauteng

Recensioner

7,4

Bra

10 - Fantastiskt i betyg. 27 av 95 recensioner" "
8 - Bra i betyg. 37 av 95 recensioner" "
6 - Okej i betyg. 17 av 95 recensioner" "
4 - Dåligt i betyg. 3 av 95 recensioner" "
2 - Väldigt dåligt i betyg. 11 av 95 recensioner" "

8,0/10

Renlighet

7,8/10

Personal och service

7,4/10

Bekvämligheter

7,8/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Nicholas

Bodde här 1 natt i augusti 2023

10/10 Fantastiskt

Ngcwembe

Gillade: Renlighet, personal och service och rummets bekvämlighet
Clean, quiet, friendly staff, affordable rooms
Bodde här 3 nätter i april 2023

10/10 Fantastiskt

Aiman

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i februari 2023

10/10 Fantastiskt

Jessie

Bodde här 1 natt i januari 2023

8/10 Bra

Mogkona

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
the place is nice ,clean and they staff good
The place was use friendly and the staff very nice ,the only problem need attention is the iron and the toilet is small big guys like use we were strangling to assist ourserves.
Bodde här 1 natt i oktober 2022
Svar från John 3 nov. 2022
Good day,Thank you for the feedback received, we appreciate it. Will definitely have a look into the issue with the iron and bathroom facility. Looking forward to welcome you back again. Regards, John

8/10 Bra

Gavin

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
For the price it is perfect
Bodde här 3 nätter i juli 2022
Svar från John 5 sep. 2022
Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and sincerely appreciate the great rating! We hope to welcome you as our guest again soon. With kind regards

10/10 Fantastiskt

Ntombfikile

Bodde här 1 natt i juni 2022

10/10 Fantastiskt

Bernardino

Bodde här 6 nätter i mars 2022

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very clean, Aircon was great news.
Bodde här 1 natt i december 2021

8/10 Bra

Illana

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i november 2021

4/10 Dåligt

AC

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Renlighet
The room and bedding smelt of smoke and long black hairs were found in our bed.
Bodde här 1 natt i mars 2020
Svar från The CLHG Team 23 mars 2020
Dear AC Thank you for taking the time to review our hotel. We regret that your room was not spotless and are addressing the issues you have raised with the staff members concerned. We hope to welcome you as our guest again soon.  With kind regards

2/10 Väldigt dåligt

Glenn

Affärsresenär
Gillade inte: Rummets bekvämlighet
Very Disappointed
It is nowhere near the airport, more like 25-30 min and I had no hot water to shower the next morning
Bodde här 1 natt i mars 2020
Svar från The CLHG Team 16 mars 2020
Dear Glen Thank you for taking the time to review our hotel. We regret you were unhappy and wish to suggest that one of our airport hotels may better suit your needs. We hope to welcome you as our guest again soon.  With kind regards

10/10 Fantastiskt

Jacques

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2020
Svar från The CLHG Team 15 mars 2020
Dear Jacques Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and sincerely appreciate the great rating! We hope to welcome you as our guest again soon.  With kind regards

8/10 Bra

Fiona

Bodde här 5 nätter i januari 2020

10/10 Fantastiskt

Lynette

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Amazing and professonal
Professional and very friendly
Bodde här 1 natt i januari 2020
Svar från The CLHG Team 12 jan. 2020
Dear Lynette Thank you for taking the time to review our lovely hotel. We are delighted that you enjoyed your stay and that our staff WOW'd you with their great service! We hope to welcome you as our guest again soon.  With kind regards

2/10 Väldigt dåligt

REUBEN

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
fit for purpose
amazing
Bodde här 1 natt i december 2019
Svar från The CLHG Team 23 dec. 2019
Dear Reuben Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and hope to welcome you as our guest again soon.  With kind regards

8/10 Bra

emmanuel

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i oktober 2019
Svar från The CLHG Team 30 okt. 2019
Dear Emmanuel Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and hope to welcome you as our guest again soon.  With kind regards

6/10 Okej

Hlekulane Martin

Gillade: Renlighet och rummets bekvämlighet
Security during nite is challenge
Bodde här 3 nätter i oktober 2019
Svar från The CLHG Team 20 okt. 2019
Dear Hlekulane Martin Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and your valuable feedback. We hope to welcome you as our guest again soon.  With kind regards

8/10 Bra

Priscillah

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Wow
Lovely place to visit the staff was amazing its a definitely place to be
Bodde här 1 natt i oktober 2019
Svar från The CLHG Team 11 okt. 2019
Dear Priscillah Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and are delighted that our staff WOW'd you with their great service! We hope to welcome you as our guest again soon.  With kind regards

8/10 Bra

Josephine

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2019
Svar från The CLHG Team 26 sep. 2019
Dear Josephine Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and hope to welcome you as our guest again soon.  With kind regards

8/10 Bra

Johannes

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2019
Svar från The CLHG Team 23 sep. 2019
Dear Johannes Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and hope to welcome you as our guest again soon.  With kind regards

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i augusti 2019
Svar från The CLHG Team 28 aug. 2019
Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and sincerely appreciate the great rating! We hope to welcome you as our guest again soon.  With kind regards

10/10 Fantastiskt

Aniruth

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Stay was good, this was the first place where I got unlimited wi-fi and staff are very polite and helpful.
Bodde här 1 natt i augusti 2019
Svar från The CLHG Team 6 aug. 2019
Dear Aniruth Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and sincerely appreciate the great feedback and rating! We hope to welcome you as our guest again soon.  With kind regards

8/10 Bra

Lea-Ann

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2019
Svar från The CLHG Team 1 aug. 2019
Dear Lea-Ann Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and hope to welcome you as our guest again soon.  With kind regards

10/10 Fantastiskt

Luis B.

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i juni 2019
Svar från The CLHG Team 26 juni 2019
Dear Luis B Thank you for taking the time to review our lovely hotel. We are delighted that you enjoyed your stay and sincerely appreciate the great rating! We hope to welcome you as our guest again soon.  With kind regards

8/10 Bra

Jayant

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i maj 2019
Svar från The CLHG Team 28 maj 2019
Dear Jayant Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and hope to welcome you as our guest again soon.  With kind regards

6/10 Okej

Hessel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Rummets bekvämlighet
Met slecht 1 dekentje eigenlijk te koud, extra deken lag niet in de kamer. Gang is erg gehorig, basic ontbijt, OK voor 1 nacht. Friendly staff
Bodde här 1 natt i maj 2019
Svar från The CLHG Team 20 maj 2019
Dear Hessel Thank you for taking the time to review our lovely hotel and we sincerely appreciate your valuable feedback. We are pleased to advise that the Road Lodge brand is in the process of enhancing its sleep experience, which will be completed soon. We trust that you will enjoy the changes. With kind regards

6/10 Okej

Verifierad resenär

Gillade: Personal och service
Gillade inte: Renlighet och rummets bekvämlighet
Rooms not been updated over the years. Needs to be on par with the recrption and the outside of the hotel.
Bodde här 5 nätter i januari 2019
Svar från The CLHG Team 30 jan. 2019
Thank you for taking the time to review our hotel. We appreciate the positive feedback and will certainly give your suggestion consideration. We hope to welcome you as our guest again soon. With kind regards

2/10 Väldigt dåligt

Johan

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Disguisting
NEVER AGAIN, DIRTY SHEETS, HAIR IN THE BED, GREASY PILLOWS. BAD IN HOUSE SECURITY. PEOPLE FEELING DOOR KNOB DURING KNIGHT. AT FIRST,, AIRCON NOT WORKING
Bodde här 1 natt i januari 2019
Svar från The CLHG Team 30 jan. 2019
Dear Johan Thank you for taking the time to review our hotel. We regret that you were unhappy and thank you for your explanation which is appreciated and will be shared with the appropriate members of management. It is always extremely disappointing when we are unable to completely meet a guest’s requirements at one of our hotels and we sincerely hope you will give us an opportunity to redeem ourselves. In the meanwhile we will continue with our commitment to kindness and service excellence. With kind regards

8/10 Bra

Gareth

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2019
Svar från The CLHG Team 22 jan. 2019
Dear Gareth Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and hope to welcome you as our guest again soon. With kind regards

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Semplice e tranquillo. Ottimo rapporto qualità prezzo.
Bodde här 1 natt i december 2018
Svar från The CLHG Team 19 dec. 2018
Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and sincerely appreciate the positive feedback. We hope to welcome you as our guest again soon. With kind regards

8/10 Bra

Verifierad resenär

Gillade: Renlighet och personal och service
Bodde här 3 nätter i november 2018
Svar från The CLHG Team 28 nov. 2018
Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and hope to welcome you as our guest again soon. With kind regards

8/10 Bra

Verifierad resenär

Gillade: Personal och service
Bodde här 5 nätter i november 2018
Svar från The CLHG Team 14 nov. 2018
Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and hope to welcome you as our guest again soon. With kind regards

4/10 Dåligt

Verifierad resenär

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
1. The night shift staff were extremely loud, laughing, banging stuff and chatting away through the night 2. The sink was smelling terribly, clearly there was an issue with the drainage system
Bodde här 3 nätter i oktober 2018
Svar från John 24 okt. 2018
Dear Sir/Madam, Thank you for the feedbacks, I will definitely share it with the night shift staff to ensure corrective actions is taken and refer the sink problem with the maintenance department. Kind regard, John Chiu General Manager

2/10 Väldigt dåligt

Marius, Abu Dhabi

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Just a horrible place! 2 star hotels in other countries are beter than this one!
Bodde här 2 nätter i september 2018
Svar från The CLHG Team 19 sep. 2018
Dear Marius Thank you for taking the time to review our hotel. We regret that you were unhappy and will investigate how your stay could have been improved. We are committed to kindness and service excellence and hope to welcome you as our guest to our hotels again soon. With kind regards

10/10 Fantastiskt

Junaid

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2018
Svar från Kelvin 20 aug. 2018
Dear Junaid, Thanks for taking the time to review our hotel, as well as the fabulous rating of 5 out of 5! We trust that you had a pleasant stay and hope to see you again in future! Kind regards, Kelvin Clements General Manager

6/10 Okej

Molifi

Gillade: Rummets bekvämlighet
Bodde här 1 natt i augusti 2018
Svar från Kelvin 14 aug. 2018
Dear Molifi, Thanks for taking the time to review our hotel. We trust that you had a pleasant stay, and hope to see you again in future! Kind regards, Kelvin Clements General Manager

8/10 Bra

GEORGE

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
amazing but please include breakfast in your prices
Bodde här 3 nätter i juni 2018
Svar från Kelvin 29 juni 2018
Dear George, Thanks for your review of our hotel and we trust that you enjoyed your stay. We do have a bed and breakfast rate available when booking direct with the hotel, but this is not available when booking on Hotels.com at this stage. Kind regards, Kelvin General Manager

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Happy Durban Rowers
My son and I have stayed at the Germiston Road Lodge several times and have always experienced a comfortable stay. The room and ensuite are clean and well presented. I like that you can open the window if you don't want to use the air conditioner. The breakfast is pricey but does offer a good variety of food. The hotel is extremely conveniently located, especially if you a rower. It is right next to Victoria Lake, it has a great restaurant called Harvards just down the road at Rand Airport and a Roadhouse, for quick takeaways, within a short walking distance from the hotel. It also has easy access to the N3.
Svar från The CLHG Team 3 maj 2018
Thank you for taking the time to review our lovely hotel. We are delighted that your stay was as good as usual and sincerely appreciate your wonderful feedback! We look forward to welcoming you 'home' again soon. With kindest regards

6/10 Okej

Sean

Perfect when you need to stay near Rand Airport
We use this as a base when we have business at Rand Airport and serves it purpose
Svar från Kelvin 2 maj 2018
Dear Sean, Thanks for taking the time to review our hotel. We trust that you had a good stay with us and look forward to seeing you again. Kind regards, Kelvin, General Manager

8/10 Bra

Arthur

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Svar från Kelvin 9 apr. 2018
Dear Arthur, Thanks for taking the time to review the hotel. We trust that you had a good stay and hope to be of service to you again in future. Kind regards, Kelvin Clements General Manager

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
helpfully service when you need
Simple and helpful good service, after we left, in the evening I phone back to see if I left my pillow. They call me back said it was founded and today I organise a friend to fetch for me.
Svar från Kelvin 4 apr. 2018
Dear Anonymous, Thanks for taking the time to review our hotel, as well as the kind comments regarding the staff managing to retrieve you pillow, much appreciated! Kind regards, Kelvin General Manager

8/10 Bra

Sarah

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2018
Svar från Kelvin 31 jan. 2018
Dear Sarah, Thanks for your review and for staying at Road Lodge Germiston, we trust that you had a pleasant stay. Kind regards, Kelvin General Manager

6/10 Okej

Verifierad resenär

Bodde här 1 natt i november 2017
Dear Anonymous Thanks for your review and for staying at Road Lodge Germiston. Kind regards Kelvin General Manager

4/10 Dåligt

Verifierad resenär

Gillade inte: Renlighet och personal och service
Rudde staff
Terrible!!! Booking mix up through no fault of our own - thank goodness printed confirmation of two rooms. See extrapolation.Room 1 View and print a receipt Double Room, Non Smoking - Room Only Number of nights: 1 night Number of guests: Ronnie Coetzer , 1 adult Preferences*: Non Smoking, Double Bed Nightly charges: $38.46 Saturday, November 18, 2017 Room 2 View and print a receipt Double Room, Non Smoking - Room Only Number of nights: 1 night Number of guests: Elma Gourrege , 1 adult Preferences*: Non Smoking, Double Bed Nightly charges: $38.46 Saturday, November 18, 2017 Reception didn't know how to handle it. Was maid to wait and my confirmation paper passed from one staff member to the next. Reception staff rude.
Bodde här 1 natt i november 2017
Dear Mr. Coetzer Please accept our sincere apologies for the poor service received on arrival at the hotel. The bookings were indeed all correct and in order, and the Receptionist was negligent in this regard. We will be taking corrective action against the individual concerned for her rude behaviour and further training will be conducted with all relevant staff, in order to avoid this situation from reoccurring. Thanks for staying at Road Lodge Germiston, and I trust that the rest of your stay was a pleasant one. Kind regards Kelvin

8/10 Bra

Phila

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 2 nätter i oktober 2017
Dear Phila Thanks for taking the time to rate our hotel. We trust that you had a good stay with us. Kind regards Kelvin General Manager

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Was a bit cold, and the heater was noisy. But other than that was a pleasant stay.
Bodde här 4 nätter i juli 2017
Svar från Kelvin 10 juli 2017
Dear Anonymous Thanks for your valued feedback. We are glad to see that you had a pleasant stay and we apologise for the heater noise experienced. Kind regards Kelvin General Manager

6/10 Okej

Kevin

Gillade: Rummets bekvämlighet
Dear Kevin Thanks for taking the time to review our hotel. I trust you had a pleasant stay with us. Kind regards Kelvin General Manager

8/10 Bra

Lionel

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Dear Lionel Thanks for taking the time to review our hotel. I trust you had a pleasant stay with us. Kind regards Kelvin General Manager

6/10 Okej

Jochen

Gillade: Renlighet och boendets skick och faciliteter
perfectly nice overnight business travel stay
the room was basic but clean and comfortable and good value for money. I got a good night's rest, which what I needed. Staff were friendly, but what was a bit confusing was that the key cards had to be held upside down to get into the room, which nobody explained. Breakfast was ok but a bit basic and closed at 9:00 am which I found surprisingly early. There was a nice restaurant at the Rand Airport 5 mins drive away.
Svar från General Manager 7 mars 2017
Dear Jochen Thanks for your kind comments regarding your stay with us. Please accept our sincere apologies for not explaining the operation of the room key on arrival. We will investigate our breakfast selection, in order to implement more variety. Thanks for choosing Road Lodge Germiston. Kind regards Kelvin Clements General Manager