Reception
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Recensioner av Royal Elephant Hotel & Conference Centre

4 out of 5
Royal Elephant Hotel & Conference Centre
Corner Willem Botha & Wierda Road, Eldoraigne, Centurion, Gauteng

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 24 av 39 recensioner" "
8 - Bra i betyg. 9 av 39 recensioner" "
6 - Okej i betyg. 5 av 39 recensioner" "
4 - Dåligt i betyg. 0 av 39 recensioner" "
2 - Väldigt dåligt i betyg. 1 av 39 recensioner" "

9,0/10

Renlighet

8,8/10

Personal och service

10/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

9,0/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Lucas

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excelente opção na região, restaurante surpreende
Excelente hotel para eventos na região. Funcionários dispostos a resolver, com maestria, problemas que eventualmente surgiram. Destaque para o restaurante principal do hotel que oferece ótima comida a la carte com preços muito justos!
Bodde här 3 nätter i januari 2024
Svar från Thea 8 feb. 2024
Dear Valued Guest,Thank you once again for choosing The Royal Elephant Hotel & Conference Centre.We would like to thank you for your feedback. We really do appreciate all feedback as this assists us in providing the level of service that is expected from our team.We look forward to hearing from you again.Kind Regards,The Royal Elephant Hotel & Conference Centre

10/10 Fantastiskt

Vanessa

Bodde här 1 natt i januari 2024
Svar från Thea 8 feb. 2024
Dear Valued Guest,Thank you once again for choosing The Royal Elephant Hotel & Conference Centre.We would like to thank you for your feedback. We really do appreciate all feedback as this assists us in providing the level of service that is expected from our team.We look forward to hearing from you again.Kind Regards,The Royal Elephant Hotel & Conference Centre

10/10 Fantastiskt

simon

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i september 2023
Svar från Thea 4 okt. 2023
Dear Valued Guest,Thank you once again for choosing The Royal Elephant Hotel & Conference Centre.We would like to thank you for your feedback. We really do appreciate all feedback as this assists us in providing the level of service that is expected from our team.We look forward to hearing from you again.Kind Regards,The Royal Elephant Hotel & Conference Centre

8/10 Bra

Yusuf

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Shorty stay
Nice Rooms, but Unfortunately, NO WIFI information given nor breakfast info.. Very quick check in. Porters too busy to take bags...
Bodde här 1 natt i augusti 2023
Svar från Thea 22 aug. 2023
Dear Valued Guest,Thank you once again for choosing The Royal Elephant Hotel & Conference Centre.We would like to thank you for your feedback. We really do appreciate all feedback as this assists us in providing the level of service that is expected from our team.We look forward to hearing from you again.Kind Regards,The Royal Elephant Hotel & Conference Centre

10/10 Fantastiskt

Martin

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
What a beautiful place and friendly staff
Bodde här 1 natt i juli 2023
Svar från Thea 26 juli 2023
Dear Valued Guest,Thank you once again for choosing The Royal Elephant Hotel & Conference Centre.We would like to thank you for your feedback. We really do appreciate all feedback as this assists us in providing the level of service that is expected from our team.We look forward to hearing from you again.Kind Regards,The Royal Elephant Hotel & Conference Centre

10/10 Fantastiskt

Samantha

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Beautiful Hotel and friendly staff
Bodde här 4 nätter i juni 2023
Svar från Thea 21 juni 2023
Dear Valued Guest,Thank you once again for choosing The Royal Elephant Hotel & Conference Centre.We would like to thank you for your feedback. We really do appreciate all feedback as this assists us in providing the level of service that is expected from our team.We look forward to hearing from you again.Kind Regards,The Royal Elephant Hotel & Conference Centre

10/10 Fantastiskt

Marius

Bodde här 1 natt i februari 2023
Svar från Thea 27 feb. 2023
Dear Valued Guest,Thank you once again for choosing The Royal Elephant Hotel & Conference Centre.We would like to thank you for your feedback. We really do appreciate all feedback as this assists us in providing the level of service that is expected from our team.We look forward to hearing from you again.Kind Regards,The Royal Elephant Hotel & Conference Centre

10/10 Fantastiskt

Monique

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I forgot my laptop and they made all the effort to ensure I get it back safely!
Svar från Thea 5 jan. 2023
Dear Valued Guest,Thank you once again for choosing The Royal Elephant Hotel & Conference Centre.We would like to thank you for your feedback. We really do appreciate all feedback as this assists us in providing the level of service that is expected from our team.We look forward to hearing from you again.Kind Regards,The Royal Elephant Hotel & Conference Centre

10/10 Fantastiskt

Liz

Affärsresenär
Bodde här 2 nätter i april 2022
Svar från Thea van Wyk 12 apr. 2022
Dear Valued Guest, Thank you once again for choosing The Royal Elephant Hotel & Conference Centre. We would like to thank you for your feedback. We really do appreciate all feedback as this assists us in providing the level of service that is expected from our team. We look forward to hearing from you again. Kind Regards, The Royal Elephant Hotel & Conference Centre

2/10 Väldigt dåligt

Abdool

Bodde här 2 nätter i mars 2022
Svar från Thea 30 mars 2022
Dear Valued Guest, Thank you once again for choosing The Royal Elephant Hotel & Conference Centre. We would like to thank you for your feedback. We really do appreciate all feedback as this assists us in providing the level of service that is expected from our team. We look forward to hearing from you again. Kind Regards, The Royal Elephant Hotel & Conference Centre

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
You won't be sorry :)
My stay was extremely satisfying. The rooms were clean and impressive. The restaurant did not disappoint. The staff were friendly and helpful.
Bodde här 1 natt i februari 2022
Svar från Thea van Wyk 25 feb. 2022
Dear Valued Guest, Thank you once again for choosing The Royal Elephant Hotel & Conference Centre. We would like to thank you for your feedback. We really do appreciate all feedback as this assists us in providing the level of service that is expected from our team. We look forward to hearing from you again. Kind Regards, The Royal Elephant Hotel & Conference Centre

8/10 Bra

Sophia

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Royal Elephant stay- over
Lovely stay. Just very poorly signposted throughout. Road sign at entrance faded to almost invisible. No signpost to function or rooms. Or dining rooms. But we enjoyed our stay. Extremely good value for money. Staff very helpful and competent.
Bodde här 1 natt i november 2021
Svar från Thea van Wyk 15 nov. 2021
Dear Valued Guest, Thank you once again for choosing The Royal Elephant Hotel & Conference Centre. We would like to thank you for your feedback. We really do appreciate all feedback as this assists us in providing the level of service that is expected from our team. We look forward to hearing from you again. Kind Regards, The Royal Elephant Hotel & Conference Centre

10/10 Fantastiskt

Sbonelo

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2021
Svar från Thea van Wyk 27 sep. 2021
Dear Valued Guest, Thank you once again for choosing The Royal Elephant Hotel & Conference Centre. We would like to thank you for your feedback. We really do appreciate all feedback as this assists us in providing the level of service that is expected from our team. We look forward to hearing from you again. Kind Regards, The Royal Elephant Hotel & Conference Centre

10/10 Fantastiskt

Cleopas

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great Hotel to visit
The hotel is well built and the rooms something to long for. The heat in the cold was perfect. The staff were excellent. Accolades to one specific staff member (Ingrid) who went above to make us feel home and show us around the hotel. Breakfast included in the package was excellent.
Bodde här 1 natt i juli 2021
Svar från Thea van Wyk 23 juli 2021
Dear Valued Guest, Thank you once again for choosing The Royal Elephant Hotel & Conference Centre. We would like to thank you for your feedback. We really do appreciate all feedback as this assists us in providing the level of service that is expected from our team. We look forward to hearing from you again. Kind Regards, The Royal Elephant Hotel & Conference Centre

8/10 Bra

Walter

Bodde här 1 natt i november 2020
Svar från Thea 15 dec. 2020
Dear Valued Guest, Thank you once again for choosing The Royal Elephant Hotel & Conference Centre. We would like to thank you for your feedback. We really do appreciate all feedback as this assists us in providing the level of service that is expected from our team. We look forward to hearing from you again. Kind Regards, The Royal Elephant Hotel & Conference Centre

10/10 Fantastiskt

Frans

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Frans
Excellent
Bodde här 2 nätter i september 2020
Svar från Thea 5 okt. 2020
Dear Valued Guest, Thank you once again for choosing The Royal Elephant Hotel & Conference Centre. We would like to thank you for your feedback. We really do appreciate all feedback as this assists us in providing the level of service that is expected from our team. We look forward to hearing from you again. Kind Regards, The Royal Elephant Hotel & Conference Centre

8/10 Bra

Lionel

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i mars 2020
Svar från Thea van Wyk 6 mars 2020
Dear Valued Guest, Thank you once again for choosing The Royal Elephant Hotel & Conference Centre. We would like to thank you for your feedback. We really do appreciate all feedback as this assists us in providing the level of service that is expected from our team. We look forward to hearing from you again. Kind Regards, The Royal Elephant Hotel & Conference Centre

10/10 Fantastiskt

Elmarie

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2020
Svar från Thea 7 feb. 2020
Dear Valued Guest, Thank you once again for choosing The Royal Elephant Hotel & Conference Centre. We would like to thank you for your feedback. We really do appreciate all feedback as this assists us in providing the level of service that is expected from our team. We look forward to hearing from you again. Kind Regards, The Royal Elephant Hotel & Conference Centre

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Decent hotel and reasonably priced. No other options in the area except guest houses.
Bodde här 2 nätter i januari 2020
Svar från Thea 3 feb. 2020
Dear Valued Guest, Thank you once again for choosing The Royal Elephant Hotel & Conference Centre. We would like to thank you for your feedback. We really do appreciate all feedback as this assists us in providing the level of service that is expected from our team. We look forward to hearing from you again. Kind Regards, The Royal Elephant Hotel & Conference Centre

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Comfortable room, great staff however R50 tray surcharge is ridiculous. Needed to get an adapter plug from them was told there was a R150 deposit required. When I paid they did not have change for a R200 note. Breakfast disappointing as there was only fruit and yoghurt this morning and I was due for examination at 07:10. No bacon and eggs etc. not the best place to stay also too far from any shopping centres.
Bodde här 2 nätter i december 2019
Svar från Thea 13 jan. 2020
Dear Valued Guest, Thank you once again for choosing The Royal Elephant Hotel & Conference Centre. We would like to thank you for your feedback. I apologies for the disappointment you suffered during your stay at our establishment. Kindly send us more details so we can investigate this. Kind Regards, The Royal Elephant Hotel & Conference Centre

10/10 Fantastiskt

JONATHAN

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great hotel. Rooms are really spacious
Bodde här 1 natt i november 2019
Svar från Thea 25 nov. 2019
Dear Valued Guest, Thank you once again for choosing The Royal Elephant Hotel & Conference Centre. We would like to thank you for your feedback. We really do appreciate all feedback as this assists us in providing the level of service that is expected from our team. We look forward to hearing from you again. Kind Regards, The Royal Elephant Hotel & Conference Centre

8/10 Bra

Verifierad resenär

Bodde här 2 nätter i oktober 2019
Svar från Thea van Wyk 30 okt. 2019
Dear Valued Guest, Thank you once again for choosing The Royal Elephant Hotel & Conference Centre. We would like to thank you for your feedback. We really do appreciate all feedback as this assists us in providing the level of service that is expected from our team. We look forward to hearing from you again. Kind Regards, The Royal Elephant Hotel & Conference Centre

6/10 Okej

S

Bodde här 1 natt i oktober 2019

8/10 Bra

Halima

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good option near Eldo Glen
The hotel is well managed and clean, the rooms are comfortable, breakfast was good. A nice hotel for a short stay . I needed to be in the area so was perfect for me.
Bodde här 1 natt i oktober 2019
Svar från Thea van Wyk 30 okt. 2019
Dear Valued Guest, Thank you once again for choosing The Royal Elephant Hotel & Conference Centre. We would like to thank you for your feedback. We really do appreciate all feedback as this assists us in providing the level of service that is expected from our team. We look forward to hearing from you again. Kind Regards, The Royal Elephant Hotel & Conference Centre

6/10 Okej

DP

Gillade inte: Personal och service och boendets skick och faciliteter
There are better options!
Upon check-in, I confirmed that the room allocated was as per my booking and that breakfast was included as per the booking confirmation. This proved to be a problem as I was informed that breakfast was not included. I showed the staff member my email confirmation - some debate ensued with a colleague and then it was decided to phone someone - I presume a supervisor. After much debate, it was suggested to phone a more senior person and after extensive further questioning, it was finally confirmed that they would honour the terms of my pre-paid reservation. Not a great start! All drinks in the bar as well as meals in the restaurant must be paid for - "pay-as-order". I was told due to the high incidents of fraud experienced by the hotel. The room was a comfortable size but the lighting is poor. Not enough where its required and overwhelming where not. There is no USB plug and no adaptor in the room for mobile phone or tablet charging. I had to pay R150.00 for an adaptor which was refunded when I handed it back at checkout. I stayed three nights and used the restaurant for breakfast and dinner. Breakfast was above average; the portions of the dinner main course too big for one person! The quality of dinners varied. All staff interactions were great - they were all really friendly and pleasant to deal with. This was my first stay at the Royal Elephant - I travel frequently and have experienced better!
Bodde här 3 nätter i juli 2019

10/10 Fantastiskt

CHARLTON

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great hotel
Excellent hotel, service and food. Spacious rooms and secure location.
Bodde här 2 nätter i april 2019

10/10 Fantastiskt

Rashaad Ismail

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great hotel
Good experience, great breakfast
Bodde här 1 natt i april 2019

10/10 Fantastiskt

Arshad

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Perfect get away
The location itself is out of reach of most places but as we wanted to be close to Laudium for family functions it was a choice of either Centurion or Rpyal Elephant and do not regret the choice one bit. It made for a perfect getaway at a Spa hotel which was tastefully decorated and very luxurious set up. Would definitely stay there again.
Bodde här 2 nätter i februari 2019

10/10 Fantastiskt

MAXIME BARIS, Paris

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bon hotel pour passer 2-3 nuits.
Tres Bon hotel a l’ecart du centre. Piscine tres petite pour se baigner. Personel agreable. Site sécurisé avec gardien a l’entrée. Petit dej correct maks inférieur a un 4 etoile.
Bodde här 2 nätter i september 2018

10/10 Fantastiskt

Saleem

Unexpected luxury
Comfortable rooms with hugh bathrooms.
Bodde här 1 natt i september 2018

10/10 Fantastiskt

Abdul Razak

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great Location - Clean & Spacious.
Great location.Clean and spacious rooms.Staff also very mannered and accommodating.
Bodde här 1 natt i juli 2018

6/10 Okej

Verifierad resenär

Gillade: Rummets bekvämlighet
Gillade inte: Renlighet

10/10 Fantastiskt

Jordan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
South Africa with a smile
The service at the hotel was fantastic, especially in the restaurant. The staff and the room were faultless. Could do with some more reliable wifi though

6/10 Okej

Verifierad resenär

Gillade: Renlighet
Gillade inte: Personal och service
It was average .Room was cosy . Staff not very professional.

10/10 Fantastiskt

Aslam, Lobatse, BOTSWANA

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Cosy accomodation
Very impressive, will definitely book at the same hotel again

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lovely Hotel
Perfect stay! Cannot fault the hotel at all. The breakfast delicious, room lovely and staff were friendly.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good for business
Good for business

6/10 Okej

Verifierad resenär

Gillade: Personal och service och boendets skick och faciliteter
Gillade inte: Rummets bekvämlighet
Too tired to move
1st room they gave me had no fridge and holes in the bathrobe sleeves. Second room had a fridge, and still some holes in the bathrobes. Figured its as good as it was going to get - and stayed.