Hotell nära John Ball Zoo

“This is a great hotel with a wonderfully river view if you book that side. The evening reception was a nice touch and breakfast was great including a made to order omelette bar. Parking is a bit expensive but it could be worse. ”

“Our room was great and would definitely stay here again. Only very minor complaints. Staff was very friendly. Room was clean and liked the Nespresso machine to make coffee in the morning. Personal touches were nice. Downtown area was very pleasant and there were lots of restaurants nearby. Parking is very expensive, although that seems common in the area. The furniture cushions in the lobby, opposite check-in desk, were were stained and frayed. Didn't really explore much of the other...

“Lyhört!”

“Nice looking but needs some maintenance ”

“The photos really didn't do this hotel justice - it's very attractive and welcoming. The bed was very comfortable, the room was well-decorated and spacious, and the communal spaces were very nice. We were able to park right out front on the street and walk to many dinner and entertainment options. Be aware that not all rooms have windows, so if that's important to you, be sure to verify before reserving your room. We absolutely loved this hotel and will be back!”

“The shower was cool to warm at best and my room was left open after the bed was made and we went for breakfast with all our valuables inside. ”

“Nice downtown location. Convenient access to the Van Andel Arena. Great parking structure for an additional fee. All staff extremely friendly. We had a very spacious room but it felt outdated with items showing a lot of wear and outlets not having USB or C charging stations. A lot of odd and different smells throughout the hotel. The bathroom was dark and not very clean. There was trash in the bathroom when we checked in. Water pressure was low. Overall it was decent place for what we needed. ”

“Clean room and convenient location”

“Very quiet! Came for a work conference!”

“Clean comfortable room. We will be back”

“Breakfast fresh/ coffee old”

“Very clean”

“Pool Water Needs addressed. Only thing we had issues with. PH and Salt/Chemical Content was Way too High. Burning Eyes, and Our Kids Had Rashes all over Neck and back and legs. Their Suits were Bleached from Pool Water. We were told, No Maintenance Personnel was Available on the Weekend. The Pool is the Highlight for the kids, So their Opinions and Comfort is Most Important. Thanks. ”

“The heater in one room had a gross smell and hadn’t been cleaned out in a very long time. Staff at the desk was rude and they made me get another room just because my niece and nephews had a few friends visiting. No one was allowed to use the pool if they weren’t guests and no one was allowed to visit unless it was under 2 hrs total. We canceled our reservation for the second night and found a more accommodating hotel to stay at. We will not be returning to a quality inn period. I would rather...