Hotell nära John F. Welsh Auditorium

“Clean”

“We were given a room on the backside of the hotel, the exterior was not well groomed, weeds, dusty lamps at the entry, toilet and bathtub were in a shared space and very small.”

“The best thing about this Hilton is the staff!!!!!!! Front desk....Restaurant....everyone... All very friendly and efficient. Also the food is excellent!!! A bit of a surprise...it has been great the last few years we've eaten there. Also the beds are very comfortable!!”

“The desk staff very helpfull for us older aged people”

“We opened up the windows to see they haven’t been cleaned for months. The air vent next to the bed was shooting out black dust on the clean bed. And the mattresses were heavily outdated. But the chocolate muffins at breakfast were to kill for!”

“Our fridge did not work at all”

“We had the misfortune of being in Casper the weekend of the State track meet and all other hotels were full. There’s a reason this one wasn’t. Facility was run down and a little spooky. When we told friends where we were staying they gasped and offered to put us up at their homes.”

“There was an awful odor. I could not sleep all night for someone banging on something with possibly the work or construction crew. How many other people complain about the terrible noise all night till about 330 am”

“The hotel has a western feel. Maintenance could be better. The elevator stuck a couple times. The key card for our room had to be replaced 6 times during our stay. The pool is fun. The laundry room was great. The staff was friendly. It is dog friendly but the dog area is very small.”

“Great price for a decent motel! The room was much cleaner than I expected—it was cozy and the bathroom was very nice. The staff were helpful and friendly. The outside looks sketchy but it’s nice inside. My only concern was the complimentary breakfast. The waffle batter was runny and made gross-tasting waffles. And there weren’t many other options to choose from besides the waffles. The seating area was also very small—just one table and a loveseat/couch.”

“The rooms are ok. The staff is really nice . The parking was ok .the parking lot could use a little TLC . But we live in Wyoming wind so everyone shares each other's trash 😂”

“Drug use, broken windows, blood in bathroom on toilet and wall, dirty sheets, dirty floors, hair and mold in shower and disgusting sink. Trash left in room.”

“Everything was great! No complaints and would stay here again for sure.”

“Was not a pleasant stay at all. For the price of our room for one night it was a rather horrible stay. Our first room had the bathtub covered in rust, so we were then moved to the only room they had left that the AC was not working in, we were told we could open the window and it would cool down but the window wouldn't open even if I wanted to, there was another guest whose AC wasn't working either. The breakfast "hot" food had no taste and was poor for the cost. Just all around not a pleasant...

“👍”

“I was disappointed by the lack of communication and housekeeping. At check-in, I was not told that room cleaning was not provided daily, which was unexpected since I am not from the area. I also was not given the Wi-Fi password, and it was not posted anywhere in the room. Additionally, the window curtain would not roll down properly, which affected privacy and comfort. When I requested housekeeping on the third day, the room was not properly cleaned. The beds were made and towels replaced, but...