Not up to the regular level we expect from Holiday Inn Express. Trouble with the computer checking in, no remote or cups in room, missing lightbulb, (moved to another room); second room, blinds didn't go all the way down (hello daybreak), no clock in room. Small irritants, but... Room was very clean, great shower, good beds, good breakfast. And, shout out to Ms. V, night clerk, who did all she could - thank you!