Hotell med pool i Kalamazoo

“My first time to Marshall and I wasn’t sure what to expect. Check in was quick and very pleasant. The room was large, clean and very comfortable. I didn’t have time to eat the next morning but it looked lovely, Checkout was a breeze! I’m putting the contact information on my phone book. I’ll definitely return there. My grandson is a student at the University of Olivet, so I’ll definitely be back!”

“Poor customer service. Signs in the room say no problem if you forgot to bring amenities available upon request. Well all they had were 2 towels in the room and didn’t have any available and was told won’t be any until the next day in the afternoon. The receptionist way of expressing that was that he was being bothered and wasn’t even thinking about going above and beyond to make a loyal customer happy. Guess washing towels is too much work now a days.”

“Breakfast needed refreshing. Main issue: our room’s toilet was unusually low and most older people would have a problem, especially because no security bar available for assistance to get up. This is a problem. And an additional bar in the shower would be appreciated. ”

“Breakfast was well done but the towels were like sandpaper. ”

“Very scenic, peaceful, and quiet. Only had one night there but the meal we had in the afternoon from the lunch menu was very good and we wish we could’ve stayed longer to try some of the delicious looking items on the dinner menu.”

“Was a nice hotel the breakfast was good only complaint is the electric outlets in the bathroom don’t work and bathroom could be a little cleaner ”

“Wound not recommended the restaurant within the hotel. We went there for breakfast. Portions are small for price. No jelly with toast and one waitress serving the whole restaurant. This is the only downfall of our experience. Room was adequate. Everything seemed to clean. Staff was helpful.”

“The only comment, and this is minor, our room door hinges needed a little oil. We hoped it didn't wake any other guests when we were opening and closing it.”