Hotell nära Kalamazoo State Theatre

“My fourth stay at the Kalamazoo House didn't disappoint. As always, Amy is a delight and the breakfasts are a great start to a day. The room was in excellent condition and everything worked as expected. Can't wait to have an excuse to come back.”

“Fint hotell med stora och fräscha rum. ”

“There were a ton of homeless people outside the building, but the security measures were very strong and the facilities were extremely clean and safe. The parking was additional which was frustrating. Otherwise the staff and amenities were stellar.”

“I booked Upjohn House but was told I had to come to Henderson Castle to get the keys, and I should stay there instead. It was nice enough, the setting of Henderson Castle is beautiful. I had a lovely French breakfast my first morning, but when I came down the second morning, no one was around, I was told breakfast was from 6:30-9:30, and I was downstairs at 7:00. So no breakfast the second day, I was really disappointed as I left the place. I liked my little room, the bed was comfortable and...

“They gave me an old room on the first floor after I check out they had the audacity to say I stole a bath mat and I didn’t even bring no bags wit me”

“The hotel was decent and the pool was nice, It was nice and quiet. You could not beat the price”

“The room was fine, and had a microwave and fridge. The shower was slippery, and water splashed everywhere because there was nothing separating it from the floor. The residents staying there would make most people uncomfortable. I believe several of them lived there. There was a lot of traffic in and out; people were sleeping in their cars, and working on cars in the parking lot.”

“I was able to book this property through Expedia, but when I arrived the young lady at the front said they were sold out. So it’s not really the properties fault for the low rating”

“Everything”

“We showed up for our check in only to find that they had given our room to someone else and were sold out for the night. No refund issued. ”

“You have whatever you need for a short weekend trip. Staff is helpful”

“Hotel was clean enough. But not CLEAN. The dust was noticeable on fixtures in the hallway, elevator was dirty. Pool tiles were missing and had a film on them. Bathroom sink was clean but shower had mold. Bed was super comfy. Pillows were great. Breakfast was good. I would stay again if passing through, but wouldn't go out of my way to stay there.”

“Very clean room and bathroom. Plenty of other families there for kids sports events, as we were. We noticed one of the comforters had a small stain after we checked in. We let the front desk know before leaving for dinner. When we returned, the comforter was changed. Overall, great stay.”

“Room was clean and staff were very helpful with the bill when we had an issue”

“Expedia is the problem!!! Terrible customer service making a single Dad pay for nights they didn't stay, when the hotel staff said is was fine to check out early without penalty. My card was charged for 2 nights thru Expedia and I paid separately for Thursday night as our baseball tournament started earlier than anticipated and ended earlier than anticipated too. $250 for one night at this hotel is gauging. This is a $120 a night hotel maximum.”