Hotell i Kamisuwa Onsen

“If it’s on an overnighter then it’s not bad but if you’re traveling with family and friends and looking for peace of mind and service then this is not the hotel for you. We were quite disappointed with the service and amenities of the hotel especially in such a beautiful country city. We were 2 families travelling in town for 2 days for site seeing and catch up with family. We checked in and the hotel rooms was very tired and quite small with bits of the decoration and parts of the wall was...

“アメニティが人数分なかったが、早急に対応していただきましたし、別に大したミスではないのに何度もきちんと謝っていただき、逆に申し訳ないくらいでした笑ドリンクバーも良かったし場所も良かった。強いて言うならせっかくの天然温泉なのだからお風呂の匂いとか内装に雰囲気とかがあればよりお客さんは来そう。”

“温泉が広くて、露天風呂、薬屋などもあり良かったです。”

“From start to finish, excellent customer service. Checked in at sunset, incredible sunset view from our room overlooking Lake Suwa. The check in process was thorough and explained to great detail. The food was regional, healthy and tasty. All around great traditional ryokan experience, highly recommended.”

“部屋からの眺めが最高でした。 料理もとても美味しくいただきました。 素敵なおもてなしをありがとうございます。”

“I found this hotel to be satisfactory. It is a bit remote but the hotel itself is very well run. The staff is very helpful, breakfast buffet was remarkably delicious and the room was superclean and comfortable.”

“Fast wifi, clean room and a good breakfast. ”

“駅から近くても、静かで良かったです。朝食の信州野菜が美味しかった。”

“very friendly, helpful, and fast as usual here in Japan.”

“塩尻駅の目の前なのでとても便利です。”

“とてもよかったです。”

“清潔で温泉が良かった”

“清潔、設備に不備なし、スタッフは丁寧”