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Recensioner av The Plaza Hotel, Trademark Collection by Wyndham

3 out of 5
The Plaza Hotel, Trademark Collection by Wyndham
405 Victoria St, Kamloops, BC

Recensioner

7,4

Bra

10 - Fantastiskt i betyg. 340 av 1031 recensioner" "
8 - Bra i betyg. 313 av 1031 recensioner" "
6 - Okej i betyg. 169 av 1031 recensioner" "
4 - Dåligt i betyg. 110 av 1031 recensioner" "
2 - Väldigt dåligt i betyg. 99 av 1031 recensioner" "

7,8/10

Renlighet

8,4/10

Personal och service

7,2/10

Bekvämligheter

7,0/10

Boendets skick och faciliteter

7,2/10

Hållbarhet

Recensioner

2/10 Väldigt dåligt

Talha

Reste med familjen, Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The sheets, bathroom and general room was dirty. There were stains on the bedsheets, hairs on the bed, stains on the breakfast area tables etc. generally dirty and dusty, bathrooms were also not super clean.
Bodde här 1 natt i april 2024

4/10 Dåligt

Kyle

Affärsresenär, Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff were pretty nice, not enough staff at front desk, person working. Needs a huge renovation, our bathroom doorknob was almost falling off, very shoty paint jobs. Definitely not done by a professional. I put a 2 for cleanliness, only because it was probably as clean as they could get it. No counter space in bathroom. The parking is the worst, there is only maybe 30 spots in the parking lot beside the hotel. Those fill fast. Their second lot is a block up the road, which is not great, trying to transport all your stuff. It’s an extra charge of $9 a day and no security. And is told to keep nothing in your car, as they have a big homeless/drug problem around there, as they are right downtown. I would NOT recommend this hotel!
Bodde här 3 nätter i april 2024

4/10 Dåligt

Miranda

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024

6/10 Okej

Trevor

Bodde här 1 natt i april 2024

2/10 Väldigt dåligt

Sue

Gillade inte: Personal och service och boendets skick och faciliteter
Issue with checking in It took approximately 45 minutes
Bodde här 1 natt i april 2024

6/10 Okej

WALTER

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Will not stay here again.
Bodde här 1 natt i april 2024

4/10 Dåligt

Susan

Affärsresenär
Gillade inte: Renlighet och boendets skick och faciliteter
Old and run down. Stairs and lobby needed vacuuming. Bathroom tiles broken , large chunks of paint chipped.
Bodde här 1 natt i april 2024

8/10 Bra

Mike

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Very central and historic hotel.
Bodde här 1 natt i april 2024

6/10 Okej

Ron

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Its a quaint older hotel. Reasonably priced. Walkable to restaurants. Shopping etc. Free breakfast
Bodde här 1 natt i april 2024

10/10 Fantastiskt

O

Reste med familj och småbarn, Reste i grupp, Affärsresenär, Reste med familjen, Reste med sin partner, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice people with warm hearts
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Pamela

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
our stay was very nice very helpful staff and very clean room we would definitely stay there again.
Bodde här 2 nätter i april 2024

2/10 Väldigt dåligt

Michael

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I’m sorry I’m not trying to be dramatic. Literally like needles on the ground outside and people doing drugs. It was really scary
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Sara

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024

8/10 Bra

Lori

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024

4/10 Dåligt

Hayden

Reste i grupp
Gillade inte: Renlighet och boendets skick och faciliteter
Have to pay for parking. Can’t move your own vehicle without telling the front desk because apparently they have different insurance for different parking spaces. Room was “clean” but had an empty baggie that had drugs in it. Don’t even want to know what’s in the deep clean areas. Staff was friendly enough but I’m sure that was just them doing their job
Bodde här 3 nätter i april 2024

10/10 Fantastiskt

Jessica

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024

2/10 Väldigt dåligt

MD SAFIUL

Gillade inte: Renlighet
Bodde här 1 natt i april 2024

2/10 Väldigt dåligt

Susan

Reste med sin partner
Gillade inte: Personal och service och boendets skick och faciliteter
Our room didn’t lock and a worker walked right into our room minutes after we checked in, went to the restaurant only ones in there took 45 mins I’m sure they forgot
Bodde här 2 nätter i april 2024

4/10 Dåligt

Oksana

Reste med sin partner
Gillade: Renlighet och bekvämligheter
Gillade inte: Boendets skick och faciliteter
It looks much better on the pictures. Also paid parking was never mentioned. Additionally, I had an idea that I will hade a tube, as I saw on the pictures while booking. Lastly, the breakfast was poor, consisting only with scrambled eggs, sausages, potatoes, coffee and bread with butter, oh and bananas. In general, the hotel could be really cool and vintage, but it feels like nobody really cares about the business
Bodde här 1 natt i april 2024

6/10 Okej

Ashton

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 3 nätter i april 2024

6/10 Okej

Patrick

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Sketchy area
Bodde här 1 natt i april 2024

2/10 Väldigt dåligt

Dallas

Reste med sin partner
Gillade: Renlighet
Gillade inte: Personal och service och bekvämligheter
I called the property to notify I would be arriving late and they charged my card before I even showed up. (11:50pm) they then proceeded to tell me I had a pet fee that was never on the invoice and I have no pets with me. Also they wanted to charge me for the room again. I’ve never had such a poor check in experience with an Expedia reservation. This shouldn’t be such a hassle and caused unneeded grief.
Bodde här 1 natt i april 2024

6/10 Okej

Cory

Gillade inte: Boendets skick och faciliteter
Old and needs to be upgraded
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Cathy

Gillade: Personal och service och boendets skick och faciliteter
I liked the location and walkability the best!
Bodde här 1 natt i april 2024

8/10 Bra

Wilf, Rockyview County

Reste med sin partner
This is a historical hotel, so no one should expect modern features. However, it is very quaint and very comfortable. The staff is very friendly and you are right downtown where there are some decent restaurants within walking distance.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Martin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff are so wonderful! Lovely people in charge. The facilities are a bit old, but clean.
Bodde här 1 natt i april 2024

2/10 Väldigt dåligt

Lyle

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
First room given the heating unit was stuck on 30 degrees celcius. The front desk's solytion was to open a window. When i requested a differant room i got one above the night club in thet room the tv dis not work. Never going back.
Bodde här 1 natt i mars 2024

8/10 Bra

Shana

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We really enjoyed our stay here. The rooms were clean & comfortable & the hotel had a very quaint feeling. There were also so many cute shops & great restaurants all around the hotel. The only bad thing was a problem with our bathroom sink but they sent someone to come & fix it that evening.
Bodde här 1 natt i mars 2024

4/10 Dåligt

Xu

Reste med familj och småbarn
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Drink voucher is a joke, front desk told me I can use to redeem at the lounge for $10 worth of food or drink. I ordered 2 cocktails and when I pay the voucher doesn’t work. (Only for tap beer and house wine). The staff in the lounge said I can use the voucher in the morning which is not true, they open at 11:30, so never used them.
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Patti

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Exceptional dj and fun crowd. :)
Bodde här 1 natt i mars 2024

4/10 Dåligt

Georgi

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The area around the hotel does not seem safe.
Bodde här 1 natt i mars 2024

8/10 Bra

Rodney

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I enjoyed the historical aspect of the hotel. The rooms were lovely and the elevator was a nice surprise being the oldest in BC! Too many times these days everyone is upgrading to a more simple mod design. The old wood charm here brings you back in history.
Bodde här 1 natt i mars 2024

4/10 Dåligt

Bernard

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024

8/10 Bra

Dennis

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Old time building with character
Bodde här 1 natt i mars 2024
Svar från Sumit Gaur 29 mars 2024
Dear Dennis,Greetings from The Plaza Hotel, Kamloops!Thank you for choosing to stay with us.The Plaza Hotel, is a Heritage property and we are pleased to review your comments.We look forward to welcoming you back and offer our best services.Thank you once again and regards,

8/10 Bra

jiadai

Just so so
Bodde här 1 natt i mars 2024
Svar från Sumit Gaur 29 mars 2024
Dear Guest,Greetings from The Plaza Hotel, Kamloops!Trust you are doing well and thank you for choosing to stay with us.Guest's feedback is our top notch priority and we are pleased to review your in detail.We look forward to welcoming you back with a much more comfortable stay.Thank you and regards,

8/10 Bra

JASON

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great food and bar. Historic. Easily accessed from the NE. Holi festival was cool.
Bodde här 1 natt i mars 2024
Svar från Sumit Gaur 29 mars 2024
Dear Jason,Greetings from The Plaza Hotel, Kamloops!Trust you are doing well and thank you for choosing to stay with us.We appreciate your in detail feedback and yes, we keep on doing promotions at our lounge with regards to a multi-cultured well being.We are delighted that you relished and enjoyed the Holi Festival and we will be pleased to welcoming you back soon.Thank you once again.Kind regards,

10/10 Fantastiskt

Lacey

Gillade: Renlighet, personal och service och boendets skick och faciliteter
.
Bodde här 1 natt i mars 2024
Svar från Sumit Gaur 29 mars 2024
Dear Lacey,Greetings from The Plaza Hotel, Kamloops!Trust you are doing well and thank you for choosing to stay with us.We appreciate your 05 star rating and we assure you to go one notch higher the next time you come to stay with us.Thank you and regards,

10/10 Fantastiskt

Kim

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice old hotel. Unsecure parking.
Bodde här 1 natt i mars 2024
Svar från Sumit Gaur 29 mars 2024
Dear Kim,Greetings from The Plaza Hotel, Kamloops!Trust you are doing well and thank you for choosing to stay with us.We appreciate your kind feedback and a 05 star rating, we assure you to provide go one level up the next time you come to stay with us.Thank you and regards,

8/10 Bra

Rowland

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Classic historic building with big rooms. Good breakfast and good attached lounge.
Bodde här 1 natt i mars 2024
Svar från Sumit Gaur 29 mars 2024
Dear Rowland,Greetings from The Plaza Hotel, Kamloops!Trust you are doing well and thank you for choosing to stay with us.We appreciate your kind feedback, we take pride in showcasing the heritage beauty of Kamloops and a comfortable stay. We have elevated our buffet breakfast spread and are coming up with new promotions.We look forward to welcoming you back.Thank you and regards,

8/10 Bra

janis

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Hotel was great for the price but parking was horrible. The one lot they have adjacent to the hotel was extremely narrow and hard to navigate with limited spots. We had to move to an overflow lot due to lack of space- which was 2 blocks away.
Bodde här 2 nätter i mars 2024
Svar från Sumit Gaur 29 mars 2024
Dear Janis,Greetings from The Plaza Hotel, Kamloops!Trust you are doing well and thank you for choosing to stay with us.We appreciate that you had a comfortable stay and have duly noted your concerns with regards to the parking.It will be our pleasure to host you back and provide a delightful stay.Thank you and regards,

2/10 Väldigt dåligt

Karen

Reste med familjen
Gillade inte: Boendets skick och faciliteter
The hotel is small. Our queen size bed took up the majority of the room. It was dirty overall. Wouldn’t stay here if my life depended on it.
Bodde här 4 nätter i mars 2024
Svar från Sumit Gaur 29 mars 2024
Dear Karen,Greetings from The Plaza Hotel, Kamloops!Trust you are doing well and thank you for sharing your concerns with regards to your stay journey with us.We appreciate for your kind feedback and assure to work on it. We will be more than happy to welcoming you back and provide you with a very comfortable stay.Thank you and regards,

8/10 Bra

Robert

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Downtown not good for pet
Bodde här 3 nätter i mars 2024
Svar från Sumit Gaur 29 mars 2024
Dear Robert,Greetings from The Plaza Hotel, Kamloops!Trust you are doing well and thank you for choosing to stay with us.We appreciate your kind feedback and assure you to provide go one level up the next time you come to stay with us.Thank you and regards,

8/10 Bra

Tony Kangrui, Vancouver

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good location, older hotel but well maintained
Bodde här 1 natt i mars 2024
Svar från Sumit Gaur 29 mars 2024
Dear Tony,Greetings from The Plaza Hotel, Kamloops!Trust you are doing well and thank you for choosing to stay with us.We appreciate your kind feedback and your comments on the location, maintenance and heritage beauty.We assure you to provide go one level up the next time you come to stay with us.Thank you and regards,

8/10 Bra

David

Bodde här 2 nätter i mars 2024

6/10 Okej

Alison

Gillade: Personal och service
Gillade inte: Renlighet
The front desk clerk was super friendly and helpful, but the room needed a deep clean.
Bodde här 1 natt i februari 2024
Svar från Sumit Gaur 29 mars 2024
Dear Alison,Greetings from The Plaza Hotel, Kamloops!Trust you are doing well and thank you for choosing to stay with us.We appreciate your kind feedback and have duly noted your concerns.We assure to provide you with a comfortable stay, the next time you come to stay with us.Thank you and regards,

10/10 Fantastiskt

Eden

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Definitely will come back. Beautiful
Bodde här 1 natt i februari 2024
Svar från Sumit Gaur 29 mars 2024
Dear Eden,Greetings from The Plaza Hotel, Kamloops!Trust you are doing well and thank you for choosing to stay with us.We appreciate your kind feedback and a 05 star rating, we assure you to provide go one level up the next time you come to stay with us.Thank you and regards,

10/10 Fantastiskt

Leanne

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The building itself was beautiful and quaint, alot of history there, and the staff were all excellent, thank you.
Bodde här 1 natt i mars 2024
Svar från Sumit Gaur 29 mars 2024
Dear Kim,Greetings from The Plaza Hotel, Kamloops!Trust you are doing well and thank you for choosing to stay with us.We appreciate your kind feedback and a 05 star rating, we assure you to provide go one level up the next time you come to stay with us.Thank you and regards,

8/10 Bra

Deanna

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The parking was shared with a beer and wine store . Very limited parking, hard to get in and out of.
Bodde här 1 natt i mars 2024
Svar från Sumit Gaur 29 mars 2024
Dear Deanna,Greetings from The Plaza Hotel, Kamloops!Trust you are doing well and thank you for choosing to stay with us.We appreciate your kind feedback and have noted your request with regards to the parking concerns.We assure you to go one level up the next time you come to stay with us.Thank you and regards,

6/10 Okej

Muhadiin

Bodde här 1 natt i mars 2024
Svar från Sumit Gaur 29 mars 2024
Dear Mr. Muhadiin,Greetings from The Plaza Hotel, Kamloops!Trust you are doing well and thank you for choosing to stay with us.We are pleased to receive your kind feedback and we will be delighted to welcome you back.Thank you and regards,

6/10 Okej

Tracey

Reste med sin partner
Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
The staff were helpful however the room, breakfast area and halls etc needed a good clean and vacuum. Included breakfast was ok.on the Sunday morning however Monday morning was definitely left over from.previous day and not even reheated to be warm. Get what you pay for i guess.
Bodde här 2 nätter i mars 2024
Svar från Sumit Gaur 29 mars 2024
Dear Tracey,Greetings from The Plaza Hotel Kamloops!Trust you are doing well and thank you for choosing to stay with us.We appreciate your kind feedback and have duly noted the concerns. We assure to provide you with a top notch hospitality and a comfortable stay, the next time you choose to come and stay with us.Thank you and regards,