Exteriör

Recensioner av SureStay by Best Western Kansas City Country Inn North

2.5 out of 5

Recensioner

7,6

Bra

10 - Fantastiskt i betyg. 311 av 965 recensioner" "
8 - Bra i betyg. 322 av 965 recensioner" "
6 - Okej i betyg. 180 av 965 recensioner" "
4 - Dåligt i betyg. 88 av 965 recensioner" "
2 - Väldigt dåligt i betyg. 64 av 965 recensioner" "

8,0/10

Renlighet

8,4/10

Personal och service

7,4/10

Bekvämligheter

7,4/10

Boendets skick och faciliteter

7,2/10

Hållbarhet

Recensioner

8/10 Bra

Magnus

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hello Magnus, We appreciate you taking the time out of your busy schedule to review our property. Your business is always welcome at the BW Country Inn North! Kris / Owner

10/10 Fantastiskt

Patricio

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
great customer service
Bodde här 1 natt i april 2024
Svar från KP 16 apr. 2024
Thank you Patricio for your 5 star review! My staff and I are pleased you had an excellent stay with us. Have a wonderful day and thank you again for taking the time to review us.

10/10 Fantastiskt

lynn

Bodde här 1 natt i mars 2024
Svar från Kp 4 apr. 2024
Thank you very kindly for your 5 star review of the SureStay Country Inn North! We are very pleased you had an excellent stay with us. Have a nice day.

8/10 Bra

Dan

Bodde här 1 natt i mars 2024
Svar från KP 23 apr. 2024
We appreciate you Dan for your review and choosing to stay with us at the SureStay in Kansas City. Have a great day!

10/10 Fantastiskt

Ted

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was so clean and freah smelling. The staff was very polite and made us feel welcome. I would recommend this place to anyone.
Bodde här 2 nätter i mars 2024
Svar från KP 27 mars 2024
Thank you Ted! We are very grateful for your 5 star review. We are glad you enjoyed and hope you come back and see us again soon!

6/10 Okej

Kathy

Gillade: Personal och service
Bodde här 1 natt i mars 2024
Svar från kp 18 mars 2024
We apologize our motel did not meet your expectations Kathy. I hope your visit to KC was an enjoyable one.

8/10 Bra

Randy

Gillade: Boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från KP 18 mars 2024
Thank you Randy for staying at the SureStay Country Inn North. We look forward to seeing you again soon!

10/10 Fantastiskt

Denise

Affärsresenär
Gillade: Renlighet, personal och service och bekvämligheter
It was quiet and bed were comfortable
Bodde här 1 natt i mars 2024
Svar från KP 5 mars 2024
Thank you Denise for your 5 star review! We appreciate your business and my staff and I are looking forward to seeing you again in the near future. Have a nice day.

10/10 Fantastiskt

JESSICA

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Friendly service, great rooms.
Bodde här 1 natt i mars 2024
Svar från KP 4 mars 2024
Thank you very much Jessica for your review! We hope you enjoyed KC and wish to see you again very soon. Have a nice day.

4/10 Dåligt

Harley

Bodde här 3 nätter i februari 2024
Svar från KP 25 mars 2024
We are sorry that our motel did not meet your expectations. Please feel free to let us know if there is anything we can do on our end to help improve the guest experience.

10/10 Fantastiskt

Jason

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från KP 21 feb. 2024
Thank you Jason for your 5 star review! We are glad you enjoyed and hope to see you again soon 8). Have a nice day.

10/10 Fantastiskt

Raelynn

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was very nice and helpful!!!! Our room was clean.
Bodde här 1 natt i februari 2024
Svar från KP 17 feb. 2024
Thank you Raelynn for your review! We are happy you enjoyed your stay at the SureStay Country Inn North 8). I will be sure to pass on your compliments regarding our staff, they will be pleased. Have a nice day and looking forward to seeing you again soon!

10/10 Fantastiskt

Larry

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Spacious room. Comfortable bed. Parked right outside my room. Very convenient.
Bodde här 1 natt i februari 2024
Svar från KP 17 feb. 2024
Thank you Larry for your review! We are happy you enjoyed your stay and enjoyed the spacious rooms at the SureStay Country Inn North 8). Have a nice day and looking forward to seeing you again soon!

10/10 Fantastiskt

karen

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We stayed one night on a cross country trip and it was convenient to the highway. While not a luxury accommodation, it was a good value, with comfortable beds and ample pillows, the staff was friendly and the breakfast area was spotlessly clean with a good selection of items. I would have liked hair conditioner supplied with the shampoo, but it was a high quality product with an amazing fragrance. Would love to buy their shampoo!
Bodde här 1 natt i januari 2024
Svar från KP 2 feb. 2024
Thank you very much for taking the time to review your stay with us at the SureStay Country Inn North. We value your business and we are happy that you had an excellent stay with us! Have a good weekend Karen.

8/10 Bra

Jackson

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
It was pretty good, only complaint it had a lot of stale air in the room at first.
Bodde här 2 nätter i januari 2024
Svar från KP 1 feb. 2024
Thank you for your feedback Jackson. We are glad to see you enjoyed your stay and look forward to welcoming you back soon! I will look into the stale air in the room and resolve this asap, thanks for letting us know!

6/10 Okej

Kingsbury

Gillade inte: Bekvämligheter
First room they gave me wasn't made up and I had to get another. The room I ended up in had a detached toilet seat and a non working microwave. Otherwise very average motel.
Bodde här 1 natt i januari 2024
Svar från KP 1 feb. 2024
I apologize for the room you were given. I found that the knob grooves were worn out and was not turning power on the microwave, sorry for that. Did you mention to front desk during your stay? We would have been happy to come and fix your items.

6/10 Okej

Russell

Wasn't able to stay due to winter storm
Bodde här 1 natt i januari 2024
Svar från KP 1 feb. 2024
We are sorry that the weather ruined your travel plans to Kansas City.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Ok Place to stay
To be honest the room was ok, the gentleman that checked me in was little sketchy and the gentleman that checked me out the next morning (mgr) was very kind and polite.
Bodde här 1 natt i januari 2024
Svar från KP 1 feb. 2024
We apologize that your stay did not meet your expectations. We thank you for your review and your business. Have a nice day.

2/10 Väldigt dåligt

WILLIAM, zimmerman

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Grandson was sleeping only to be bitten alive by Bed Bugs. Property did not send a refund. Had to get a room at another location.
Bodde här 1 natt i december 2023
Svar från KP 1 feb. 2024
I am sorry but our pest service control team did not find any bed bugs in this room that you occupied. The results came back negative and we have rented this room many times before and after your stay and no incidents. We apologize that your stay was not a satisfactory one. Possibly an allergic reaction?

6/10 Okej

Holly

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The room was clean and the service was quick and friendly. The location was close to restaurants and some stores and close to the highway to continue the travels.
Bodde här 1 natt i december 2023
Svar från KP 25 dec. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4/10 Dåligt

Jason

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från KP 25 dec. 2023
I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

6/10 Okej

Mari

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The bathtub wouldn't drain. They ran out of food at breakfast and the coffee tasted horrible.
Bodde här 1 natt i december 2023
Svar från KP 25 dec. 2023
I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

10/10 Fantastiskt

Joel

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
okay
Bodde här 2 nätter i november 2023
Svar från KP 30 nov. 2023
Thank you Joel for your 5 star review, we very much appreciate it and your business! Have a nice day.

10/10 Fantastiskt

Linda

Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I like that you can park right in front of your room, easy to take the dog out, unloading and loading bags, etc. Very convenient to the highway.
Bodde här 1 natt i november 2023
Svar från kp 29 nov. 2023
Thank you Linda for leaving us feedback on your recent stay at the BW Country Inn North. We are glad you enjoyed the location and pet friendly room! Happy Holidays to you and we look forward to welcoming you again soon.

8/10 Bra

Linnell

Bodde här 1 natt i november 2023
Svar från KP 25 dec. 2023
Thank you Linnell for your review! We appreciate your business and look forward to seeing you again soon. Happy Holidays.

6/10 Okej

Misty

Reste med sin partner
Gillade: Personal och service
The staff was very friendly and helpful. The room we were assigned to, the door wouldn't unlock. He came and tried to help, but couldn't open it himself. Found out the battery was dead in the door. He got us into another room right away.
Bodde här 1 natt i november 2023
Svar från KP 29 nov. 2023
Very sorry about the door situation. In these cold temperatures every season we notice that the batteries that are on short life tend to go out very quickly! I'm glad he got you into another room and we thank you for your business. Have a good day!

10/10 Fantastiskt

Consuella

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I enjoyed best western country inn. very clean and courteous staff. there's just no privacy when bathing at the sink
Bodde här 2 nätter i november 2023
Svar från KP 29 nov. 2023
Thank you Consuella for staying with us at the Best Western KC Country Inn North and dropping us a review! We are all thankful for your business and have a wonderful day.

6/10 Okej

Verifierad resenär

Gillade inte: Boendets skick och faciliteter
Bodde här 2 nätter i november 2023
Svar från KP 22 nov. 2023
We are sorry that your experience at our establishment did not meet your expectations. Please feel free to let us know on areas we can improve on moving forward. have a nice day sir/ma'am.

4/10 Dåligt

Derrick

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet och bekvämligheter
Don’t let looks fool you. From the outside it looks clean but our room was dirty, stale air, and started sneezing the second we entered the room. Do yourself a favor…for the money…you could stay somewhere much nicer…
Svar från KP 20 nov. 2023
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

6/10 Okej

Tammara

Bodde här 1 natt i november 2023
Svar från KP 25 dec. 2023
I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

6/10 Okej

Verifierad resenär

Reste med familjen
Decent for one night
I was a little disappointed that they wanted $40 to check in a couple hours early. The person at the front desk said check in was at 3pm but my confirmation from hotels.com said 2pm and it was noon. The non-smoking room had an odor to it....it was a dog smell as this is a pet friendly hotel. It was fairly clean....but not great lighting so hard to tell how clean the dark carpet really was. Bathroom and towels were fine. Very close to interstate so you could hear loud trucks.
Bodde här 1 natt i november 2023
Svar från KP 13 nov. 2023
We are sorry that our room did not meet your expectations. We appreciate the feedback and hope you give us another chance to earn your business. Have a nice day.

6/10 Okej

Ronald

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i november 2023
Svar från KP 13 nov. 2023
We are sorry that our room did not meet your expectations. We appreciate the feedback and hope you give us another chance to earn your business. Have a nice day.

10/10 Fantastiskt

Michael

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023
Svar från KP 17 nov. 2023
Thanks for staying with us at the Best Western Country Inn North Michael! We are so glad you had an excellent stay with us and look forward to seeing you again soon! Have a great weekend.

8/10 Bra

Francis

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Cleanliness and no bedbugs!! Bathroom sink light needs to be brighter.
Bodde här 1 natt i november 2023
Svar från KP 4 nov. 2023
Thank you for your review Francis. We appreciate your feedback and your business. I am happy you enjoyed and will also make improvements on your suggestions. Have a good weekend.

4/10 Dåligt

Robert, Hoosick Falls

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet
Only hotel on our cross country trip to want a $100 pre charge which would be refunded if no damage etc to room. Went into room and saw a burnt cigarette hole in the blanket at the end of the bed!!! Took pic and showed front desk!! Stains on ottoman. Only plus was $1 soda machine.
Bodde här 1 natt i oktober 2023
Svar från Kp 27 okt. 2023
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

4/10 Dåligt

Daniel

Reste med familjen
Gillade inte: Renlighet och rummets bekvämlighet
Over priced for a nights stay and what it looked like food they served
Bodde här 1 natt i oktober 2023
Svar från KP 21 okt. 2023
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

10/10 Fantastiskt

Wendy

Bodde här 1 natt i oktober 2023
Svar från KP 17 nov. 2023
Thank you very much for your 5 star review Wendy! We truly appreciate you taking the time to do so and choosing to stay with us. Hope to see ya again soon!

10/10 Fantastiskt

Michelle

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Decent value
Stayed one night. Easy to find in a safe location. It wasn't fancy at all, but it was clean and everyone was friendly. I would stay here again.
Bodde här 1 natt i oktober 2023
Svar från KP 13 okt. 2023
Thank you Michelle for the kind compliments. We appreciate your business and are happy to read you enjoyed and found your stay to be safe. Have a great weekend1

6/10 Okej

Terry

Gillade: Rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från KP 29 okt. 2023
We apologize your stay did not meet your expectations. Thank you for your time to leave us a review and also thank you for your business.

8/10 Bra

Justin

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very quiet area. Nice proximity to the freeway.
Bodde här 3 nätter i september 2023
Svar från Kp 3 okt. 2023
Thank you Justin and we are glad you enjoyed our location and had a good stay. We appreciate your business and taking the time to provide some comments based on your recent stay with us here at the BW KC Country Inn North!

10/10 Fantastiskt

Clemente

Reste i grupp, Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Even though we got there late, it was an easy check-in. When it was checked out, it was also easy.
Bodde här 1 natt i september 2023
Svar från Kp 25 sep. 2023
Thank you Clemente for the 5 star revew! We are glad you enjoyed and we hope to welcome you back soon. Thanks for staying at the KC BW Country Inn North! Have a nice day sir.

8/10 Bra

Doug

Gillade: Personal och service
a
Bodde här 1 natt i september 2023
Svar från Kp 25 sep. 2023
Thank you Doug! We are glad you enjoyed and we hope to welcome you back soon. Thanks for staying at the KC BW Country Inn North! Have a nice day.

6/10 Okej

Jimmy

Bodde här 6 nätter i september 2023
Svar från KP 25 sep. 2023
Thank you Jimmy for your business and feedback. Please let us know if there is anything we can do to improve on any areas!

10/10 Fantastiskt

Cheung Shean, Camdenton

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good
Bodde här 3 nätter i september 2023
Svar från KP 16 sep. 2023
Thank you Cheung for your 5 star review! Much appreciated and have a great weekend!!

10/10 Fantastiskt

Cheung Shean, Camdenton

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good
Bodde här 3 nätter i september 2023
Svar från KP 16 sep. 2023
Mr. Shean we are very happy for your business and my staff and I are pleased you had excellent stay with us! THANK YOU AGAIN!

2/10 Väldigt dåligt

kyle

Reste i grupp
Gillade inte: Personal och service
Not great.
Pretty misleading based on the picture. Definitely a lower end area. Room wasn’t too bad. Service was not great. Asked for a fold out bed, took half a day to get one and learned he just forgot about us. Had a family emergency and had to leave a day early, front desk offered to refund me a night, then called the boss who changed his mind…so no refund, which I didn’t expect one, but would have been nice. Would not recommend this place.
Bodde här 3 nätter i september 2023
Svar från KP 12 sep. 2023
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

6/10 Okej

Katrina, Tacoma

Reste med sin partner
Gillade: Personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
The room was clean but, needed updating. No plug ins next to night stands for phone chargers. Several flies in our room. Had people smoking weed right outside our door while sitting on the bench.
Bodde här 4 nätter i augusti 2023
Svar från KP 12 sep. 2023
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

6/10 Okej

Keith

Reste i grupp
Gillade inte: Renlighet, personal och service och bekvämligheter
The place is adequate. If your looking for a place to lay your head and your standards aren’t ridiculous, then this place will suffice. It’s old, walls are paper thin and a little dirty. The clincher for me is that there was no service in the rooms at all. If you want clean towels or anything at all you have to call the office for it. Including the Wi-Fi. Eco friendliness is not a hi priority in terms of my rating. In my opinion, this is an excuse for not providing guests with clean towels and fresh sheets. If you want good ratings for service, you’ll have to provide those things that may affect your rating on “eco-friendliness.
Bodde här 3 nätter i september 2023
Svar från Kp 6 sep. 2023
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Please know that we have many guests who let us know upon checkin they want service everyday and it is notated on maids list from there on out. It is no trouble on our end at all, this saves much time and resources for our maids and streamlines their work we have found out. Please let us know in the future and sorry again about that!Have a nice day sir.

10/10 Fantastiskt

Steve

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very helpful and accommodating
Bodde här 1 natt i augusti 2023
Svar från Kp 28 aug. 2023
Thank you very kindly sir for your 5 star review. We are glad you enjoyed and we hope to service you again in the near future. Have a nice day.

6/10 Okej

Robert

Gillade: Personal och service
Room was not updated. Only chair in the room was stained badly. Dog barking at night. Very noisy surrounding area. Staff was friendly and a hot breakfast. Stayed at previous Best Westerns did not like this location 😒
Bodde här 1 natt i augusti 2023
Svar från Kp 15 aug. 2023
I apologize our motel did not meet your expectations. We thank you for the feedback so we can improve on the areas mentioned Robert. Have a nice day.