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Recensioner av La Quinta Inn & Suites by Wyndham Karnes City - Kenedy

2.5 out of 5
La Quinta Inn & Suites by Wyndham Karnes City - Kenedy
1025 S. State Hwy. 123, Karnes City, TX

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 75 av 139 recensioner" "
8 - Bra i betyg. 32 av 139 recensioner" "
6 - Okej i betyg. 20 av 139 recensioner" "
4 - Dåligt i betyg. 8 av 139 recensioner" "
2 - Väldigt dåligt i betyg. 4 av 139 recensioner" "

8,8/10

Renlighet

8,6/10

Personal och service

8,4/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

8/10 Bra

Allen, Pawnee

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean. Comfy. Friendly staff.
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Dora

Reste med sin partner
Gillade: Bekvämligheter
Super clean, all staff members very professional and friendly.
Bodde här 2 nätter i april 2024

8/10 Bra

Adriana

Bodde här 1 natt i april 2024

10/10 Fantastiskt

Jean

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice big room. It was clean. There was a strange odor in the lobby.
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Nikolette

Affärsresenär, Reste med sin partner, Reste med husdjur
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very friendly staff, very clean hotel
Bodde här 4 nätter i mars 2024

10/10 Fantastiskt

Jamie, Benton

Gillade: Renlighet och boendets skick och faciliteter
This was a lot more budget than other hotels in this class.
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Ahmed

Gillade: Renlighet, personal och service och boendets skick och faciliteter
nice
Bodde här 1 natt i mars 2024

8/10 Bra

Arthur

Reste med familjen
Gillade: Renlighet och personal och service
The staff here was wonderful and very accommodating. The room was lovely and very quiet. Our issue was the bottom sheet. It was way too big for our king bed. There was so much extra material that every time you tuned over the sheet moved with you like skating across a frozen surface. Very disturb and uncomfortable.
Bodde här 1 natt i februari 2024
Svar från Linda 15 feb. 2024
Hi Arthur, Thanks for your feedback! We look forward for the opportunity to welcome you back with exceptional service in the future. We hope to see you soon.

6/10 Okej

Mathew

Svar från Linda 15 feb. 2024
Hi Mathew, Thanks for your feedback! We look forward for the opportunity to welcome you back with exceptional service in the future. We hope to see you soon.

8/10 Bra

Duane

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
Starting to slip.
We've stayed here a good 4 times now and as often as possible choose La Qinra hotels when available. Never had an issue before this trip. It's the little things. The desk clerk was not friendly. He gave us a hard time about or service dog which has never happened here. He grudgingly contacted his manager but once he did the issue was resolved. Handed the key card over without a word. Normally they offer 2 key cards and tell us what floor we're on, what time breakfast is, he did none of that. Got to the rooom and the toilet paper roll was empty, looked around and found a partial roll only, sitting on the shelf near the empty roll. We had our special needs grandson staying with us and had to make two more trips for bedding and towels from the 3rd floor. Desk clerk once again acted like i was bothering him, that is after he finally came to the front desk. Each tine he was nowhere to be found and waited a good 5 minutes saying hello, hello, for him to realize there was someone there. The door at the end of the building has a broken handle so with my disabled husband and service dog and special needs grandson we strugwith it and then had to walk from where we parked to the front just to get in the building. Very disappointed this time, hope it's not a continued pattern.
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Pawel

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i november 2023

6/10 Okej

Maria

Gillade inte: Renlighet
Bodde här 1 natt i november 2023
Svar från Linda 6 nov. 2023
Hi Maria, I am truly sorry to read the issue you experienced! Be assured that it’s not the kind of service that we would like to offer you and I understand your dissatisfaction.Once again I would like to apologize for this issue and hope you give us another chance.

8/10 Bra

Betty

Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was a very clean LaQuinta but check in was slow because they had a new computer system. The beds were comfortable.The only complaint was the toilet was extremely low.
Bodde här 1 natt i oktober 2023
Svar från Linda 3 nov. 2023
Hi Betty,Thank you for the excellent review. We’re thrilled that your time with us was amazing! We endeavor to go above and beyond to ensure our guest have a memorable experience. We look forward to seeing you again soon!

10/10 Fantastiskt

MARY

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Room was on the 3 Rd floor and the hot water was not hot at all more colder and warm
Bodde här 1 natt i oktober 2023
Svar från Linda 3 nov. 2023
I am truly sorry to read the issue you experienced! Be assured that it’s not the kind of service that we would like to offer you and I understand your dissatisfaction.I was happy to see the positive side of this review. We have always tried to keep everything nice and clean.Once again I would like to apologize for this issue and hope you give us another chance.

6/10 Okej

Earl

Affärsresenär
Gillade: Rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från Linda 11 okt. 2023
HI Earl, Thank you for the excellent review. We’re thrilled that your time with us was amazing! We endeavor to go above and beyond to ensure our guest have a memorable experience. We look forward to seeing you again soon!

8/10 Bra

Brian

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från Linda 11 okt. 2023
Hi Brian, Thank you for the excellent review. We’re thrilled that your time with us was amazing! We endeavor to go above and beyond to ensure our guest have a memorable experience. We look forward to seeing you again soon!

10/10 Fantastiskt

Rose

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från Linda 11 okt. 2023
Hi Rose, Thank you for the excellent review. We’re thrilled that your time with us was amazing! We endeavor to go above and beyond to ensure our guest have a memorable experience. We look forward to seeing you again soon!

2/10 Väldigt dåligt

Melissa

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
Major mess up at check in
I booked this room for my date to a wedding. When I went to check him in the desk informed me they do not allow rooms for locals. I had already paid for the room through your site and entered my address which is LOCAL. It took almost 40 mins and my date having to show up and give his out of town ID to check in. I should have been informed before purchase. Huge time waste that nearly made us late and SUPER embarrassing.
Bodde här 1 natt i september 2023
Svar från Linda 25 sep. 2023
Hi Melissa, I am truly sorry to read the issue you experienced! We do have policy we have to follow and give alternatives for it. On our page we ask for you to call the hotel with any questions before booking.

10/10 Fantastiskt

Dian

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very friendly staff and very clean rooms
Bodde här 3 nätter i september 2023
Svar från Linda 25 sep. 2023
Hi Dian,Thank you for the excellent review. We’re thrilled that your time with us was amazing! We endeavor to go above and beyond to ensure our guest have a memorable experience. We look forward to seeing you again soon!

8/10 Bra

Don

Bodde här 1 natt i september 2023
Svar från Linda 27 sep. 2023
Hi Don,Thank you for the excellent review. We’re thrilled that your time with us was amazing! We endeavor to go above and beyond to ensure our guest have a memorable experience. We look forward to seeing you again soon!

10/10 Fantastiskt

Lisa

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great option
Last minute decision to stop during 24 hour drive. This property was very nice and clean. Good pool and breakfast okay but not well stocked for a Sunday morning at 7:00. Front desk rep was welcoming and easy check in. Beds were not great for us, a bit hard, but room air conditioning was perfect for a good night rest.
Bodde här 1 natt i september 2023
Svar från Linda 7 sep. 2023
Hi Lisa, Thank you for the excellent review. We’re thrilled that your time with us was amazing! We endeavor to go above and beyond to ensure our guest have a memorable experience. We look forward to seeing you again soon!

10/10 Fantastiskt

Juan

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It is a safe and new place. No weird smells.
Bodde här 1 natt i september 2023
Svar från Linda 3 nov. 2023
Hi Juan,Thank you for the excellent review. We’re thrilled that your time with us was amazing! We endeavor to go above and beyond to ensure our guest have a memorable experience. We look forward to seeing you again soon!

10/10 Fantastiskt

Janet

Reste med familjen
Gillade: Bekvämligheter
The property is efficiently designed to be easy to maneuver. I am a senior and I would prefer for the shower to have one more rail to steady myself. But I am very satisfied with my stay here.
Bodde här 1 natt i september 2023
Svar från Linda 5 sep. 2023
Hi Janet, Thank you for the excellent review. We’re thrilled that your time with us was amazing! We endeavor to go above and beyond to ensure our guest have a memorable experience. We look forward to seeing you again soon!

8/10 Bra

Cynthia

Gillade: Renlighet och rummets bekvämlighet
Gillade inte: Boendets skick och faciliteter
green pool
pool was green .beer cans everywhere. just plain nasty. nice room
Bodde här 1 natt i augusti 2023
Svar från Linda 1 sep. 2023
I am truly sorry to read the issue you experienced! We did have the pool down for cleaning. Once again I would like to apologize for this issue and hope you give us another chance.

10/10 Fantastiskt

Kevin

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2023
Svar från Linda 29 aug. 2023
Hi Kevin, Thank you for your great review. We are happy you had and amazing stay.!

10/10 Fantastiskt

Kevin

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great service!
We were very happy with this property. The room was spacious and clean. The front desk was amazing. Breakfast was typical of motel breakfasts, but everything was hot and fresh and different items rotated in daily. There was also an evening, "one bowl" item every day. Spaghetti one night, nachos one night, etc.
Bodde här 2 nätter i augusti 2023
Svar från Bobby 27 aug. 2023
Thank you for your Review.We will do anything to make it a perfect place for your trip.

8/10 Bra

Alberto

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Breakfast was missing a few options
Bodde här 1 natt i augusti 2023
Svar från Linda 22 aug. 2023
Hi Alberto,Thank you for the excellent review. We’re thrilled that your time with us was amazing! We endeavor to go above and beyond to ensure our guest have a memorable experience. We look forward to seeing you again soon!

10/10 Fantastiskt

Marlon

Bodde här 1 natt i augusti 2023
Svar från Linda 14 aug. 2023
Hi Marlon, Thank you for the excellent review. We’re thrilled that your time with us was amazing! We endeavor to go above and beyond to ensure our guest have a memorable experience. We look forward to seeing you again soon!

10/10 Fantastiskt

Bobbie

Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The grounds could be better groomed. Pool was closed. Looked to be out of order. Inside was very clean as was the room. We were very comfortable. Front desk was very nice.
Bodde här 1 natt i juli 2023
Svar från Linda 4 aug. 2023
Hi Bobbie, Thank you for the excellent review. We’re thrilled that your time with us was amazing! We endeavor to go above and beyond to ensure our guest have a memorable experience. We look forward to seeing you again soon!

10/10 Fantastiskt

liubov

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great!
The temperature outside was still in upper 90's as we arrived at 22:30. We were greeted by a very friendly and attentive desk clerk who didn't waste any time in checking us in. We went up to our room on the top floor and felt the cool air as the door opened. Actually had to adjust it up a little to 75 from 68. Everything was as it was supposed to be, no unpleasant surprises. The bed was comfortable and room was very quiet. Breakfast was very good as well, they had eggs, sausage, waffles, biscuits and gravy, yogurt, fruit, cereal, muffins and fresh coffee. We definitely stay here again.
Bodde här 2 nätter i juli 2023
Svar från Linda 1 aug. 2023
Hi Liubov,I am particularly moved by the fact that you took the time out of your busy schedule to write this thoughtful review and made it public.This means so much to me as a General Manager. I always make sure that our guest receives a positive experience.I will share your comments with our team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Okej

Charles, Missouri City

Reste med familjen
AC Works pretty well but filters were dirty. There is apparently no effort put into keeping the outside of the hotel neat and clean. The check in was rather unprofessional and sketchy. They need a copy of my drivers license. A bit concerning due to the fact I suspect credit card theft at this hotel from a previous visit.
Bodde här 1 natt i juli 2023
Svar från Linda 22 juli 2023
Hi Charles,I am truly sorry to read the issue you experienced! Be assured that it’s not the kind of service that we would like to offer you and I understand your dissatisfaction.I was happy to see the positive side of this review. We have always tried to keep everything nice and clean.Once again I would like to apologize for this issue and hope you give us another chance.

6/10 Okej

quynh

Reste med familjen
Gillade inte: Personal och service
worst check in ever
the stay was ok but the check in experience was terrible. i requested a room that sleeps 5 the room choice selections showed 1 king bed. but the caption said it slept 5. i was assuming that there was a pull out sofa that just wasn't listed. when i arrived the check in clerk told me that i had sogned up for only a king bed (without sleeper sofa) even thought i requested a room that slept 5. there seemed to be some sort of error between what hotels.com had listed and what was actually available. he rudely told me that it was an error and kept me waiting for 30 minutes when he tried to fix it. in the end it was a terrible experience and now i know better than to trust what hotels.com has listed. verify everything esp when something seems off! very unfortunate experience on hotels.com part and very poorly handled by the hotel as well. these 2 companies do not work well together and the customer suffers
Bodde här 1 natt i juli 2023
Svar från Linda 13 juli 2023
I am truly sorry to read the issue you experienced! Be assured that it’s not the kind of service that we would like to offer you and I understand your dissatisfaction.Once again I would like to apologize for this issue and hope you give us another chance.

4/10 Dåligt

Maria

Staff and stay was nice. Got charged for a pillow case and a towel that got stained. They charged me 40.00 dollars extra for. But they will probably wash it with bleach and put it back out again. They didn’t send me an email about it. I had to call about the charge.
Bodde här 1 natt i juli 2023
Svar från Linda 11 juli 2023
Hi Maria,I am truly sorry to read the issue you experienced! Be assured that it’s not the kind of service that we would like to offer you and I understand your dissatisfaction.I was happy to see the positive side of this review. We have always tried to keep everything nice and clean.

8/10 Bra

Allen

Bodde här 1 natt i juli 2023
Svar från Linda 11 juli 2023
Hi Allen, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back in the future.

8/10 Bra

Dumey

Bodde här 1 natt i juli 2023
Svar från Linda 26 juli 2023
Hi Dumey, Thank you for the excellent review. We’re thrilled that your time with us was amazing! We endeavor to go above and beyond to ensure our guest have a memorable experience. We look forward to seeing you again soon!

10/10 Fantastiskt

Brandee

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Was pleasantly surprised with this hotel. Staff were amazing. Our room was clean and the beds inviting. Would recommend to all.
Bodde här 1 natt i juni 2023
Svar från Linda 20 juni 2023
Hi Brandee, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back in the future.

4/10 Dåligt

Robert

Reste med sin partner
Gillade inte: Renlighet
Room not ready, breakfast cold - coffee smelled like mop water , swimming pool and jacuzzi was green. We stayed at la Quinta in Mercedes Tx the weekend before there is no v comparison- totally disappointed
Bodde här 1 natt i maj 2023
Svar från Linda 30 maj 2023
Hi Robert, I am truly sorry to read the issue you experienced! I will look into getting a different brand of coffee for the rooms. We have had really bad weather this past week and closed it down for deep cleaning.Be assured that it’s not the kind of service that we would like to offer you and I understand your dissatisfaction.Once again I would like to apologize for this issue and hope you give us another chance.

10/10 Fantastiskt

Adolfo

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i maj 2023
Svar från Linda 30 maj 2023
Hi Adolfo, Thank you for the excellent review. We’re thrilled that your time with us was amazing! We endeavor to go above and beyond to ensure our guest have a memorable experience. We look forward to seeing you again soon!

10/10 Fantastiskt

Don

Bodde här 1 natt i maj 2023
Svar från Linda 13 juni 2023
Hi Don, Thank you for the excellent review. We’re thrilled that your time with us was amazing! We endeavor to go above and beyond to ensure our guest have a memorable experience. We look forward to seeing you again soon!

10/10 Fantastiskt

Diana

Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Rooms were very clean and beds were very comfortable. All employees were very friendly. I woke up my 96 y.o. mother at 8 a.m. for breakfast. We arrived in the dining room just after 9:30. Breakfast on weekends is served until 10 a.m., but all that was left were muffins and cereal. I asked Chris Miller, the desk clerk, where the rest of the breakfast went as the hot food bins were empty. He immediately went into the kitchen and made biscuits and sausage for us. I consider this to be "above and beyond" and commend Chris for his service. On checking out, I realized that I had left an item in the room. Chris did not hesitate in going to the room himself to retrieve my item.
Bodde här 1 natt i maj 2023
Svar från Linda 10 maj 2023
Hi Diana, I am particularly moved by the fact that you took the time out of your busy schedule to write this thoughtful review and made it public.This means so much to me as a General Manager. I always make sure that our guest receives a positive experience.I will share your comments with Chris and our team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Väldigt dåligt

Kimberly

Reste med familjen
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
Very unfriendly and rude
Bodde här 1 natt i april 2023
Svar från Linda 13 apr. 2023
I am truly sorry to read the issue you experienced! Be assured that it’s not the kind of service that we would like to offer you and I understand your dissatisfaction.

10/10 Fantastiskt

Christopher

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice place
Bodde här 1 natt i mars 2023
Svar från Linda 4 apr. 2023
Hi Christopher,Thank you for the excellent review. We’re thrilled that your time with us was amazing! We endeavor to go above and beyond to ensure our guest have a memorable experience. We look forward to seeing you again soon!

2/10 Väldigt dåligt

Derek

Bodde här 11 nätter i januari 2023
Svar från Linda 6 nov. 2023
Hi Derek,I am truly sorry to read the issue you experienced! Be assured that it’s not the kind of service that we would like to offer you and I understand your dissatisfaction.Once again I would like to apologize for this issue and hope you give us another chance.

6/10 Okej

Ruth

Reste med sin partner
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Property was a convenient place to stop overnight but property is showing its age. Tom had a sour smell. Shower curtain was moldy. Do not plan to stay there again
Bodde här 1 natt i januari 2023
Svar från Linda 13 jan. 2023
I am truly sorry to read the issue you experienced! Be assured that it’s not the kind of service that we would like to offer you and I understand your dissatisfaction..Once again I would like to apologize for this issue and hope you give us another chance.

8/10 Bra

Duane

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
2nd time here.
Room was nice but it took us a bit to figure out the ac. Breakfast didnt seem like there wasas much as the last yime we were there. All in all it was comforting, staff is very friendly, and hotel is very clean. We couldnt tell there was a huge wedding party there, was very calm and peaceful.
Bodde här 1 natt i januari 2023
Svar från Linda 13 jan. 2023
Hi Duane,Thank you for the excellent review. We’re thrilled that your time with us was amazing! We endeavor to go above and beyond to ensure our guest have a memorable experience. We look forward to seeing you again soon!

6/10 Okej

Jon

Gillade: Personal och service och boendets skick och faciliteter

10/10 Fantastiskt

Leo

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly and helpful service. Great stay.
Bodde här 1 natt i oktober 2022
Svar från Linda 26 okt. 2022
Hi Leo,Thank you for the excellent review. We’re thrilled that your time with us was amazing! We endeavor to go above and beyond to ensure our guest have a memorable experience. We look forward to seeing you again soon!

8/10 Bra

Jean

Reste med familjen
Gillade: Bekvämligheter och boendets skick och faciliteter
I had reserved 2 rooms. One room was ready at check in time , but the 2nd room wasn’t available at check in time.
Bodde här 1 natt i oktober 2022
Svar från Linda 26 okt. 2022
Hi Jean, I am truly sorry to read the issue you experienced! After reviewing your reservations, you had 2 different room types. We only had one room left that didn't sale the day before, since it was cleaned, we were able to check you in. The other one was occupied buy a day and night guest and their belonging needed to be taken out before we cleaned the room. Be assured that it’s not the kind of service that we would like to offer you and I understand your dissatisfaction.I was happy to see the positive side of this review. Once again I would like to apologize for this issue and hope you give us another chance.

8/10 Bra

Teri

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i oktober 2022

8/10 Bra

Priscilla

Reste med familj och småbarn
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Perfect location away from major highway. My children and I slept very well and comfortable
Bodde här 1 natt i oktober 2022
Svar från Linda 7 okt. 2022
Hi Prisilla, Thank you for the excellent review. We’re thrilled that your time with us was amazing! We endeavor to go above and beyond to ensure our guest have a memorable experience. We look forward to seeing you again soon!