Hotell nära Karuizawa Erz Toy Museum

“殆ど寝るだけの滞在でしたが、広い部屋で良かったです。”

“I would have to say I have mixed feelings about my stay. I'll start with the positives. The private baths that you can reserve were wonderful and easy to book. The staff were all very nice , especially the restaurant staff. The hotel is charming...but in places looking a bit dated. My room was very spacious and functional...however I did have one issue withe the small refrigerator in the room. Every 2 hour or so it would make a loud grinding sound which woke me up several times... I...

“Pricier than most of our accommodations. There are no cutlery eg forks spoons. But strangely, rice cooker and pots are available.”

“excellent”

“ベッドが広くてよかった”

“寒い時期でも、室内は充分暖房が効いていて過ごしやすい部屋でした。”

“ウェルカムドリンクサービスはいつでも利用出来て最高でした。コーヒー、ハーブティー、赤ワイン、白ワイまであり。ナッツの気配りもありがたい。温泉も気持ち良かったです。 中軽井沢ゴルフ倶楽部まで車で10分以内。 ちょっと残念だったのが、Restaurantはコース予約のみでアラカルトがありませんでした。”

“施設の入り口が分かりずらい”

“Pet friendly accommodation. All staff were so kind and very friendly. Clean and location is good.”

“８ヶ月の子どもと三人で泊まりました。音も気にせず過ごせたので良かったです。”

“It is a very amazing property. When you walk in the lobby is a bit outdated. But once you get into the guest room. It is amazingly clean. The staffs are all super friendly and the owners are amazing and very accommodating! Top notch!! Will definitely stay again if given the chance.”

“The rooms booked were quiet and spacious. They were clean and tidy. Breakfast was wonderful as it was delivered directly to room and the food was fantastic. Staff was helpful and friendly and they could speak English. Hotel location is perfect which is only 5-7 min away from JR station by walk and 2 convenience stores are next to hotel. There is only 1 comment about the room setting: the bed is too close to the window and there is no heater near the window, so the cold air flows in the room...

“非常に快適な滞在でした。”

“We have stayed at à few Hoshinoya hotels in Japan & Taiwan but this is the worst one so far. The room is dark, outdated and to get from bed to bath with many steps makes it difficult at night when the lights are so dim. Only tap water is complimented in the room . The meditation onsen is so dark inside all you see is dark wall no day light the vibe makes me feel scary not relaxing. No compliments of milk or ice cream after bath only juices cans sharing outside of the bath house for both...