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Recensioner av Royal Suites by Park Tree, Kasauli

3 out of 5
Royal Suites by Park Tree, Kasauli
Old Kasauli Road, Kasauli, Himachal Pradesh

Recensioner

5,2
10 - Fantastiskt i betyg. 0 av 7 recensioner" "
8 - Bra i betyg. 1 av 7 recensioner" "
6 - Okej i betyg. 3 av 7 recensioner" "
4 - Dåligt i betyg. 2 av 7 recensioner" "
2 - Väldigt dåligt i betyg. 1 av 7 recensioner" "

6,0/10

Renlighet

7,0/10

Personal och service

3,6/10

Bekvämligheter

5,2/10

Boendets skick och faciliteter

Recensioner

4/10 Dåligt

Verifierad resenär

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The rooms were not of good condition, doors were not getting locked properly, food was not of great quality, other basic amenities were not provided!
Bodde här 2 nätter i mars 2021

2/10 Väldigt dåligt

Tarun, Chandigarh

Reste med familj och småbarn
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Pathetic rooms just walls are there empty room celing leakage and like living in hell Treebo hotels are worst it was my first and worst expericence i planed to celebrate X-mhas but it was horrible even basic amenities were missing Oyo and Goibibo are much better than this
Bodde här 1 natt i december 2019

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i augusti 2019

6/10 Okej

Verifierad resenär

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
Bodde här 2 nätter i februari 2019

4/10 Dåligt

Verifierad resenär

Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hotel receptionist was rude. Room service staff was polite and helpful. Before reaching to hotel , we had called the treebo call center to inform them about our late check in. Call center agent himself put a request for late check out (which we were not aware of). When we reached the hotel, hotel receptionist was very rude in declining the request which we did not make. In -2 degree C, they had given us a thin blanket. On couple of requests they provided us with another 2 thin and single bed blankets which were obviously not enough for 2 adults and a kid. Then we requested for the heater and they charged for the same. Are they charging the customers to survive in those weather conditions? Website mentioned that it was free breakfast but it did not mention that it was free limited breakfast and it was chargeable after their defined limit. Food was good though.
Bodde här 1 natt i december 2018

6/10 Okej

Verifierad resenär

Gillade: Personal och service
No comments, it is too far away from. Mall road, situated at nice location, food is very good just like home
Bodde här 2 nätter i juni 2018
Svar från Treebo Hotels 2 juli 2018
Dear Guest, Thank you for taking the time to write this review. We are extremely humbled and grateful that you enjoyed your stay with us. Thank you for appreciating our location and the food service. Please give us a heads-up the next time you're in town. We will be absolutely thrilled to host you again. Best Wishes, Abhishek, Treebo Hotels

6/10 Okej

Verifierad resenär

Gillade: Personal och service
Nice Hotel
Nice Hotel.Hotel rooms was not ready check in times. Secondly room not available for drivers.
Bodde här 1 natt i juni 2018
Svar från Treebo Hotels 12 juni 2018
Dear Guest, Thank you so much for choosing to stay with us and sharing your valuable feedback. We will definitely work towards addressing the highlighted issues. We constantly strive to achieve greater levels of guest delight and reviews like yours only motivate us to perform better and aim higher. Thank you and we look forward to hosting you again. Best Wishes, Abhishek, Treebo Hotels