Hotell i Kástellos

“The property itself is beautiful, but management and operations need significant improvement. Aside from the maintenance crew, most staff appeared inadequately trained in both hospitality and operational procedures.”

“Första gången vi besökte resorten var sommaren 2024. Vi hade en fantastisk vecka och valde därför att återvända. Tyvärr levde inte denna vistelse upp till samma nivå. Även om personalen är trevlig och hjälpsam blev det fel varje gång när vi beställde room service eller bokade massagetid. Resorten är fortsatt i bra skick även om mycket slitage har tillkommit på rummen och poolområdet. Maten är bra och och resorten är mysig. Tyvärr verkar nu även charterbolagen leverera gäster till hotellet...

“Ligger lite svsides”

“An amazing place of beauty. The restaurant is probably the best on Crete. ”

“Amazing staff and beautiful hotel, lovely to spend time by the pools and beach. Very nice village 20 minutes from hotel, we walked there in the evening for dinner and took the mini-train back. We have recommended the hotel both to friends with and without children. ”

“Amazing experience, great location, great service”

“Stort, snyggt hotell med flera pooler & matställen. Hade inte bott här utan barn. Mindre bra var att äventyrsbadets pool inte var uppvärmd & var 13 grader, gick inte att vistas där. Servicen var undermålig, incheckningen tog flera timmar, stor förvirring i personalen kring var badhanddukar fanns. Kallt på rummen i april när kvällstempen var kring 9 grader. Fanns mkt mat att välja på men ingen variation från dag till dag så tröttnade snabbt. Hårda sängar. Dåligt nätverk. Trevlig personal overall.”

“We were very happy with our stay at Zeus Ydoria Resort! The location was great—just outside Rethymno and only a two-minute walk to the long, beautiful beach. The hotel’s reception and dining areas were newly renovated, giving a luxurious feel. Some older sections could use a refresh but were always clean and didn’t bother us. Our room was spacious with a nice balcony and partial sea view. The pool areas were excellent, with several pools, fun waterslides for kids, and attentive lifeguards at...

“We stayed one night between visiting Loutro and going to Rethymno. The hotel is very fresh and well managed. The location is perfect on the walkway at the beach! Balcony direct above the beach and the local restaurant. The hotel restaurant was weary good with nice food and good service. We will for sure come back !”

“Friendly staff, very very quiet, nice pool-area, nice hotel, ok food. This is an adults only hotel, so very strange that the pool bar closes at 17.30 when that is the nicest time to relax by the pool and have a drink. No lounge music, very poor cocktails, not what I had expected from a “5” star adults only hotel. The “gym” was not for free, a small room with 3 machines - once again not what we had expected. ”