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Recensioner av Manteo at Eldorado Resort

3.5 out of 5
Manteo at Eldorado Resort
3762 Lakeshore Rd, Kelowna, BC

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 583 av 1004 recensioner" "
8 - Bra i betyg. 263 av 1004 recensioner" "
6 - Okej i betyg. 84 av 1004 recensioner" "
4 - Dåligt i betyg. 46 av 1004 recensioner" "
2 - Väldigt dåligt i betyg. 28 av 1004 recensioner" "

9,0/10

Renlighet

9,0/10

Personal och service

8,6/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

8,6/10

Hållbarhet

Recensioner

8/10 Bra

Duane

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
The property is dated.
Bodde här 3 nätter i maj 2024
Svar från Marieme 23 maj 2024
Dear Thank you for taking the time to leave us a review. We will make sure to use your feedback to improve and get better.Warm Regards

10/10 Fantastiskt

Brenda

Reste med sin partner
Thoroughly enjoyed!!! Only suggestion might be a microwave, otherwise perfect!!!!
Bodde här 2 nätter i maj 2024
Svar från Marieme 23 maj 2024
Dear Brenda,Thank you for the great rating and review.We are glad that you enjoyed your stay and hope to see you again soon!Warm Regards

4/10 Dåligt

Camilla

Reste med familj och småbarn
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Why do staff put a grandmother and her little granddaughter in a room next to 4 young adults. There was music and partying for hours. I called the front desk several times but no one answered. Eventually at 3:15am someone answered. She said I should have called earlier. I said I tried. Plus the room was large with a king bed which was great, but the bathroom was ridiculously little. I had to step in the tub to close the door. The bathroom sink is outside which was just a sink. No space to put toiletries. It didn’t make sense to pay this large fee to have such a large room and no space in the bathroom or sink. I won’t stay here again.
Bodde här 1 natt i maj 2024
Svar från Marieme 23 maj 2024
Dear Camilla, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Warm Regards,

6/10 Okej

Manjinder

Gillade inte: Personal och service
service was very poor .there were no bath towels in the washroom when we asked ot took them 2 hour to send towels in the room after 2 calls
Bodde här 1 natt i maj 2024
Svar från Marieme 23 maj 2024
Dear Majinder,We would like to sincerely apologies about that.We always strive to give the best service to our guests and we are sorry that we did not meet your expectations.We will make sure we share the feedback with our staff to ensure it does not happen again.Warm Regards

8/10 Bra

Tersoo

Reste med familj och småbarn
Gillade: Personal och service och bekvämligheter
Nice well run resort. Our Villa flooded during our stay but this was promptly fixed. A kids club or activities for the kids would be great
Bodde här 3 nätter i maj 2024
Svar från Marieme 23 maj 2024
Dear Tersoo,Thank you for your kind words.We are glad that you enjoyed your stay and hope to see you again soon!Warm Regards,

10/10 Fantastiskt

Karen

Reste med sin partner, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Always a comfortable and well-appointed stay and we love that we can bring our beloved pups to stay with us.
Bodde här 1 natt i maj 2024
Svar från Marieme 23 maj 2024
Dear Karen,Thank you for the great rating and review.We are glad that you enjoyed your stay and hope to see you again soon with your pup!Warm Regards

10/10 Fantastiskt

Jennifer

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
When we arrived Burrowing Owl was being served in the lobby for the Friday night free wine and appetizer event. A lovely way to end a long drive and start a quick getaway.
Bodde här 2 nätter i maj 2024
Svar från Marieme 23 maj 2024
Dear Jennifer,Dear Thank you for the great rating.We are glad that you enjoyed your stay and hope to see you again soon!Warm Regards

10/10 Fantastiskt

James

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great bartender. Had the Casey south side. Delicious dinner. Good sleeping. Wonderful scenery of the water
Bodde här 3 nätter i april 2024
Svar från Marieme 23 maj 2024
Dear JamesThank you for your kind words.We are glad that you enjoyed your stay and hope to see you again soon!Warm Regards

10/10 Fantastiskt

Tani

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i maj 2024
Svar från Marieme 16 maj 2024
Dear Tani,Thank you for the great rating.We are glad that you enjoyed your stay and hope to see you again soon!Warm Regards

10/10 Fantastiskt

QINGXING

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The lakeview is amazing!
Bodde här 5 nätter i april 2024
Svar från Marieme-Front Office Manager 5 maj 2024
Dear guest,Thank you for the great review.We are glad that you enjoyed your stay and hope to see you again soon!Warm Regards

10/10 Fantastiskt

Darwin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was so beautiful. The staff is amazing. They helped iut so much. They made the stay worth it and will go back again. Everthing was great.
Bodde här 2 nätter i maj 2024
Svar från Marieme-Front Office Manager 5 maj 2024
Dear Darwin,Thank you for your kind words about our staff.We are glad that you enjoyed your stay and hope to see you again soon!Warm Regards

10/10 Fantastiskt

jen

Bodde här 1 natt i maj 2024
Svar från Marieme 23 maj 2024
Dear Jen,Thank you for the great rating.We are glad that you enjoyed your stay and hope to see you again soon!Warm Regards

10/10 Fantastiskt

David

Reste i grupp, Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
View of the lake
Bodde här 1 natt i maj 2024
Svar från Marieme-Front Office Manager 5 maj 2024
Dear David,Thank you for the great rating.We are glad that you enjoyed your stay and hope to see you again soon!Warm Regards,

10/10 Fantastiskt

Derek

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great hotel. Facilities are getting slightly dated. But very good hotel, nice staff and great pool and beach.
Bodde här 3 nätter i april 2024
Svar från Marieme-Front Office Manager 5 maj 2024
Dear Derek,Thank you for the great review.We are glad that you enjoyed your stay and hope to see you again soon!Warm Regards

4/10 Dåligt

Maria

Affärsresenär, Reste med sin partner
When I was booking a room , nowhere on the website was mentioned that they have a bath sink in the main room, separately from bathroom Which made me feel uncomfortable I’ve tried to ask for replacement for that type of room, but all they could do is give me an upgrade for $150 extra
Bodde här 3 nätter i april 2024
Svar från Marieme-Front Office Manager 5 maj 2024
Dear Maria,Thank you for taking the time to leave us a review.We sincerely apologies about the inconvenience.We will make sure to use your feedback to improve and get better.We hope to have the opportunity to welcome you back and change your impressions,Warm Regards

10/10 Fantastiskt

Peter

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A very relaxing experience. Quick check in/out, all the amenities I needed and the to DIE for view of Lake Okanagan. Parking can be problematic (limited spaces) and no microwave in room option was disappointing. However there was one available in the pantry area so not a total loss. Would recommend Manteo for a getaway for sure.
Bodde här 2 nätter i april 2024
Svar från Summer T 30 apr. 2024
Dear Peter,Thank you for choosing us and for the incredible rating! Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do. We’ll continue working hard to make every experience at Eldorado Resort exceptional and memorable.We hope to welcome you back to our resort in the future!

8/10 Bra

Jonathan, Mission

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great staff.
Bodde här 2 nätter i mars 2024
Svar från Summer T 30 apr. 2024
Dear Jonathan,Thank you for choosing us and for the incredible rating! Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do. We’ll continue working hard to make every experience at Eldorado Resort exceptional and memorable.We hope to welcome you back to our resort in the future!

8/10 Bra

Sarah

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Cleanest hotel I've stayed in a long time! Beautiful lake views. Not the best sound proofing, but would definitely come back.
Bodde här 1 natt i april 2024
Svar från Summer T 30 apr. 2024
Dear Sarah,Thank you for choosing us and for the incredible rating! Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do. We’ll continue working hard to make every experience at Eldorado Resort exceptional and memorable.We hope to welcome you back to our resort in the future!

10/10 Fantastiskt

Theresa

Bodde här 1 natt i april 2024
Svar från Marieme 23 maj 2024
Dear Theresa,Thank you for the great rating.We are glad that you enjoyed your stay and hope to see you again soon!Warm Regards

10/10 Fantastiskt

Stanley

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice place and quiet
Bodde här 1 natt i april 2024
Svar från Marieme 26 apr. 2024
Dear Stanley,Thank you for the five stars rating.Warm Regards,

10/10 Fantastiskt

Guneet

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Property was beautiful. Rooms and upholstered furniture could use a deep clean. Views were beautiful. Staff was friendly. It got noisy at times. But apart from that, it was great.
Bodde här 3 nätter i april 2024
Svar från Summer T 30 apr. 2024
Dear Guneet,Thank you for choosing us and for the incredible rating! Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do. We’ll continue working hard to make every experience at Eldorado Resort exceptional and memorable.We hope to welcome you back to our resort in the future!

10/10 Fantastiskt

Raymonde

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Marieme 26 apr. 2024
Dear Raymonde,Thank you for the five stars rating!Warm Regards,

10/10 Fantastiskt

Ramesh

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Resort by the lake with excellent views
Bodde här 3 nätter i april 2024
Svar från Marieme 24 apr. 2024
Thank you Ramesh for the five stars rating.We hope to see you again soon!Warm Regards,

8/10 Bra

Kayte

Bodde här 1 natt i april 2024
Svar från Marieme 14 maj 2024
Dear Kayte,Thank you for the great rating.We are glad that you enjoyed your stay and hope to see you again soon!Warm Regards,

10/10 Fantastiskt

Danielle

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Quiet, beautiful walkway, all the in house amenities
Bodde här 1 natt i april 2024
Svar från Marieme 24 apr. 2024
Dear Danielle,Thank you for the great rating.We are glad that you enjoyed your stay at the Resort and hope to see you again soon !Warm Regards,

10/10 Fantastiskt

Safwan

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Large, clean rooms with lake view balcony. Nice boardwalk inside the property. Also has a tiny private beach.
Bodde här 2 nätter i april 2024
Svar från Tobe, Front Office Supervisor 16 apr. 2024
Dear Mr Nawaz,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Fantastiskt

Robert

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Was really good
Bodde här 2 nätter i april 2024
Svar från Tobe, Front Office Supervisor 16 apr. 2024
Dear Mr Wheeler,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Fantastiskt

Dilshad

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very good.
Bodde här 1 natt i april 2024
Svar från Marieme 24 apr. 2024
Dear Dilshad,Thank you for your kind words.Warm Regards,

10/10 Fantastiskt

Mark

Gillade: Renlighet
Bodde här 1 natt i april 2024
Svar från Tobe, Front Office Supervisor 16 apr. 2024
Dear Mr Seymour,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Fantastiskt

Wai

Bodde här 1 natt i april 2024
Svar från Marieme-Front Office Manager 5 maj 2024
Dear guest,Thank you for the great review.We are glad that you enjoyed your stay and hope to see you again soon!Warm Regards

10/10 Fantastiskt

Verifierad resenär

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We stayed at the Eldorado side and were lucky enough to score a room with a lakeside view. It was absolutely stunning. Every morning I would wake up and nave a cup of Nespresso and watch the sunrise over the mountains and simply marvel at the beautiful water stretched out in either direction as far as I could see. We dined in the Maestro restaurant twice, and both times we were very happy with the food. Although it was their "casual" dining space, it was still very high standards and would have been on par with a very nice Earls as a comparison. We ordered room service from The Lakeside Restaurant a few times and were also very happy with the food. All were delicious and visually appealing. Our only complaint for the whole operation was the phone service. Their switchboard seemed to be a little messy as I wasn't able to reach the desired destination easily, but figured out I would just call front desk all the time and have them direct my call. That seemed to work. All in all, the property is a top notch destination with two indoor pools and two hot tubs to choose from, with a nice little gym, and a private beach to enjoy. I would highly recommend coming here if you're visiting Kelowna. This will be my resort of choice for years to come.
Bodde här 6 nätter i april 2024
Svar från Tobe, Front Office Supervisor 15 apr. 2024
Dear Mr. Grigore,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Fantastiskt

Cynthia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Tobe, Front Office Supervisor 15 apr. 2024
Dear Mr Bishop,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Fantastiskt

William

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Super friendly staffs!!! Everyone is smiling and looking happy when you walk in the hotel. They have a very good restaurant, staffs are friendly too. Exceptional food options and delicious.
Bodde här 2 nätter i mars 2024
Svar från Marieme 10 apr. 2024
Dear William,Thank you for the great review and rating.We are glad that you enjoyed your stay at the Resort and can't wait to welcome you back!Warm Regards,

8/10 Bra

Tracey

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Loved the location. Beautiful view. Front desk staff obviously were new and not get helpful. Super polite and friendly however! Would stay here again
Bodde här 2 nätter i mars 2024
Svar från Tobe, Front Office Supervisor 10 apr. 2024
Dear Ms. Reagles,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Bra

Frank

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Property was clean very quiet and comfortable. Needs some cleaning on the outside with dirt, cobwebs on the building. Inside needs some touch up on the walls, tiles ets. Overall very good.
Bodde här 1 natt i april 2024
Svar från Tobe, Front Office Supervisor 9 apr. 2024
Dear Mr. Marton,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

10/10 Fantastiskt

Gabriel

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
All good
Bodde här 2 nätter i april 2024
Svar från Tobe, Front Office Supervisor 6 apr. 2024
Dear Mr. Ferreux,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely

10/10 Fantastiskt

Cornelia

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Only thing was our hotels restaurant was closed the two days we were there.
Bodde här 2 nätter i april 2024
Svar från Tobe, Front Office Supervisor 15 apr. 2024
Dear Mr. Bulau,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Bra

Rita

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
loved the rooms and the walkable area Felt very safe. Meals at the Eldorado were very disapointing - breakfast took 1 hour on Saturday and was cold. the Friday night cocktail party y was great fun and the staff was great
Bodde här 4 nätter i mars 2024
Svar från Marieme 4 apr. 2024
Dear Rita,Thank you for taking the time to leave us a review.We are glad that you enjoyed your room and had a great time at the Welcome Reception. We will make sure to use your feedback about the restaurant to improve and get better.Warm Regards,

10/10 Fantastiskt

Paul

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Location on the lake is amazing
Bodde här 3 nätter i mars 2024
Svar från Marieme 4 apr. 2024
Thank you Paul for the great review and rating. We hope to see you again soon !Warm Regards.

8/10 Bra

NAVDIP

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had a lovely stay, will definitely come back again!!
Bodde här 4 nätter i mars 2024
Svar från Tobe, Front Office Supervisor 1 apr. 2024
Dear Ms. Sidhu,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Fantastiskt

Angelo

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We enjoyed our entire stay. Perfectly located. Clean rooms. And plenty of parking!
Bodde här 3 nätter i mars 2024
Svar från Tobe, Front Office Supervisor 1 apr. 2024
Dear Mr.Guemos,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Fantastiskt

Devon

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Fantastic scenery , staff , cleanliness and a must stay while in Kelowna . Best value for your hard earned money
Bodde här 2 nätter i mars 2024
Svar från Marieme 28 mars 2024
Dear Devon,Thank you for the great review and rating!We are glad that you enjoyed your stay and can't wait to welcome you back!Warm Regards,

8/10 Bra

Jatinder

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Location is quiet
Bodde här 2 nätter i mars 2024
Svar från Marieme 11 apr. 2024
Dear Jatinder,Thank you for the great rating.We are glad that you enjoyed the Resort location and hope to see you again soon!Warm Regards,

10/10 Fantastiskt

Allan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Marieme 28 mars 2024
Dear Allan,Thank you for the great rating!Warm Regards,

10/10 Fantastiskt

Nooshin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Marieme 28 mars 2024
Dear Nooshin,Thank you for the great rating!Warm Regards,

8/10 Bra

harry

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Tobe, Front Office Supervisor 9 apr. 2024
Dear Mr. Minicucci,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

10/10 Fantastiskt

Karan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great views! Rooms could use bit of renovation but overall it was great place to stay for the weekend
Bodde här 2 nätter i mars 2024
Svar från Tobe, Front Office Supervisor 17 mars 2024
Dear Mr Sandhu,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

6/10 Okej

Yvonne

Gillade: Personal och service och bekvämligheter
Rooms looking tired and dated, and in need of deep cleaning.
Bodde här 2 nätter i mars 2024
Svar från Tobe, Front Office Supervisor 12 mars 2024
Dear Ms. Merrifield,Thank you for taking the time to share your feedback. I will do well to pass your feedback on to the resorts management We hope to welcome you back to our hotel very soon!Sincerely,

10/10 Fantastiskt

Willette

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Tobe, Front Office Supervisor 10 mars 2024
Dear Ms. Coleman,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Fantastiskt

Missie

Bodde här 1 natt i mars 2024
Svar från Marieme 28 mars 2024
Dear Missie,Thank you for the great rating!Warm Regards,