Lobby

Reviews of Best Western Plus Kenedy Inn

2.5 out of 5
Best Western Plus Kenedy Inn
205 Business Park Blvd, Kenedy, TX

Reviews

8.8

Excellent

Rating 10 - Excellent. 70 out of 118 reviews" "
Rating 8 - Good. 34 out of 118 reviews" "
Rating 6 - Okay. 7 out of 118 reviews" "
Rating 4 - Poor. 4 out of 118 reviews" "
Rating 2 - Terrible. 3 out of 118 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

emily

Stayed 2 nights in Feb 2024

10/10 Excellent

Phillip

Stayed 1 night in Feb 2024

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok…☺️
Stayed 1 night in Dec 2023
Response from Jack on 24 Jan 2024
Thank you Christina, please come back. We enjoyed your beautiful personality.

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staying for the Night
The stay was great. The staff was okay. No issues with the staff. We were hardly there anyway. Check-in was fast and simple. And breakfast, we will soon find out...
Stayed 1 night in Jan 2024
Response from Jack on 21 Jan 2024
Thank you Juan, we very much appreciate your time to write about your experience. Your contribution is very gracious and we are so happy to have serviced you.

8/10 Good

Silvia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Jack on 24 Jan 2024
Thank you Sylvia, great to have had you stay with us!

10/10 Excellent

Lori

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very quite area
Stayed 1 night in Dec 2023
Response from Jack on 24 Jan 2024
Thank you Lori, we appreciate your time to write about your experience.

6/10 Okay

Daniel

Travelled with family, Business traveller
Disliked: Amenities, property conditions & facilities
TV in room and Fitness Room are awful. Do not function correctly.
Stayed 1 night in Nov 2023

8/10 Good

VIVIAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WiFi
The only thing I did not enjoy was the fact that I did not have Wi-Fi. After I went to the front office and the young lady was very helpful and told me how to connect which I did but even then it would show five bars and still did not work.
Stayed 2 nights in Sep 2023
Response from Jack on 30 Sept 2023
Thank you,

6/10 Okay

Keith

Stayed 2 nights in Aug 2023

4/10 Poor

Pat

Wifi was non-existent.
Stayed 1 night in Aug 2023
Response from JACK on 22 Aug 2023
I'm sorry Pat about your experience. But I am not sure how you had this issue when you were staying near the lobby where the signal was up and strongest.

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was awesome and the breakfast was delicious! walking distance to Walmart.
Stayed 2 nights in Jul 2023

10/10 Excellent

ellen

Stayed 3 nights in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

6/10 Okay

Brandy

Travelled with family and small children
Disliked: Cleanliness
Stain on my sheets we have to sleep in one bed due to the unclean sheet
Stayed 1 night in Jul 2023

10/10 Excellent

Virginia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Always stay there
Stayed 1 night in Jun 2023

8/10 Good

Roxanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Roxanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was great with melony she answered all of my questions and went above and beyond to get us the rooms we needed. The room was clean and comfortable we did find a 2 scorpions in our room but spoke to front desk who then referred us to Jack and he gave us a bit of a credit even offered to switch us rooms but we needed the conjoined rooms so decided to stay. Breakfast was very good staff was very friendly the only problem I had was that I was charged 35$ fee because one of my kids left a pizza stain on the comforter and apparently would not come off after being washed. It just would of nice to have been given a receipt or the least be notified of the charge. Other than that everything else was great
Stayed 1 night in May 2023
Response from JACK on 31 May 2023
Thank you Roxanne for being honest, we need more kind people like you.

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Jack on 29 May 2023
Thank you kindly Andrea, we appreciate your stay with us!

8/10 Good

George

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Nice , clean but management unfair
The room was great breakfast was really good. only problem I had was that when I booked the rooms I booked 3 rooms to be sure I had enough for my work crew , half the crew didn’t show up so I only need 2 rooms and the hotel manager still charged me full price for the 3rd room (that we didn’t need) even after I explained the situation.
Stayed 1 night in Feb 2023

10/10 Excellent

Milton

Stayed 2 nights in Jan 2023

10/10 Excellent

Gina

Stayed 2 nights in Aug 2022

8/10 Good

Diana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from JACK on 21 Sept 2022
Thank you Diana for the good review, we appreciate your staying with us and hope to squeeze 2 extra points from you next time !!

10/10 Excellent

Cesareo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Exellent
Stayed 1 night in Sep 2022
Response from Jack on 4 Sept 2022
Thank you Cesareo ! It was a pleasure to have had served you.

10/10 Excellent

Katrina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel stay
I enjoyed staying here so much! The room was huge. The bed was comfortable which is a must after my back surgery. I loved the scent of the toiletries. Had a great time in the pool. The only negative was the one washer they had available didnt spin thoroughly so took me 3 dryer cycles to get one load dry. But regardless, i will definitely be staying here again my next trip down.
Stayed 4 nights in Aug 2022
Response from Jack on 4 Sept 2022
Thank you Katrina, we appreciate your staying here.Any negative is appreciated so we can make sure it doesn't happen again.

10/10 Excellent

Allen, Pleasanton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and very well kept property.
Stayed 1 night in Aug 2022
Response from GM on 10 Aug 2022
Thank you so much Allen, we appreciate your feedback. We strive to keep the place maintained for great guests like you.

10/10 Excellent

Jill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was well it up in parking lot, staff was friendly, room was clean and nice!
Stayed 2 nights in Jun 2022
Response from Jack on 5 Jul 2022
Thank you Jill, it was a pleasure to have you. We appreciate the feedback.

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Jack on 2 May 2022
Thank you Linda! We appreciate your feedback and your visit!

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Accommodating
Staff was very nice and accommodating of our unique situation. Hotel and room was very clean, room was spacious. Breakfast was one of the best I have seen in a hotel.
Stayed 1 night in Apr 2022
Response from Jack on 2 May 2022
Thank you Angels! We are happy to have you as our guest.

10/10 Excellent

Nicolas

Stayed 1 night in Feb 2022
Response from Jack on 27 Mar 2022
Thank you Nicolas, we appreciate your gracious feedback and always welcome your stay.

2/10 Terrible

Brian

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Property is fine. Beds and pillows are comfortable. Morning front desk staff was rude and inattentive. Tried to make us pay for a conference room for a 30 min team meeting instead of allowing us to use the unused breakfast area at 11:00 am. We were already paying customers at the hotel. Wi-Fi and cell service at hotel are really bad. I won’t stay here again.
Stayed 2 nights in Feb 2022
Response from Jack on 18 Feb 2022
I am sorry about your experience Brian, but the breakfast area is not a meeting room. We were not aware of your attempt to use it as such since you did not mention or ask any staff and proceeded at your own will and tried to hook up your equipment to the TV. No one here would impose you to pay for the conference room.

10/10 Excellent

suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2022
Response from Jack on 8 Feb 2022
Thanks Suzanne, we always welcome great guests like yourself !

10/10 Excellent

Ramiro

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast,courteous front desk clerk a plus!
we had requested a room with handicap access and it was really nice to receive a phone call in advance from Danielle letting us know that our room was ready...she had a very courteous voice and manner which was really welcoming...we were very pleased with the delicious breakfast of over-easy eggs and sausage with fresh coffee...it was a very pleasant stay
Stayed 1 night in Jan 2022
Response from Jack on 8 Feb 2022
Thank you Ramiro ! We always try to accommodate in anyway we can !

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent time
Stayed the weekend with my husband at this property. Everyone was very friendly, the room and the property was very clean. We enjoyed a delicious breakfast and had no problems at all. I would definitely stay there again
Stayed 2 nights in Jan 2022
Response from Jack on 8 Feb 2022
Thank you Gina ! We appreciate you staying with us !

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice overnight stay
Stayed 1 night in Jan 2022
Response from Jack on 18 Jan 2022
Thank you for staying with us!

10/10 Excellent

Nicolas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Jack on 18 Jan 2022
Thank you for choosing Best Western, we hope to see you again!

8/10 Good

Cesareo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
TV not receiving channels properly
Stayed 1 night in Nov 2021
Response from GM on 21 Nov 2021
Sorry Cesareo! We had to reset the cable box.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs up!
Room was clean, quiet and comfortable. Was there for a funeral so appreciated the rest. Breakfast was picked over by the time we got there but we found plenty to eat. Service was excellent. I would stay there again. vc
Stayed 1 night in Oct 2021
Response from GM on 26 Oct 2021
Thank you for such a generous review!!!

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2021
Response from GM on 26 Oct 2021
Thank you thank you!

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Sep 2021
Response from GM on 21 Sept 2021
Thank you for staying with us Luis! Please come back so I can may earn more satisfaction from you!

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 1 night in Sep 2021
Response from GM on 7 Sept 2021
Thank you Brenda. We appreciate your comments and your presence!

10/10 Excellent

Michael, Fort Worth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and facility. Good breakfast. Quite room and comfortable beds. Only a quick overnight stay. biggest negative would be gym not open till I think 8, we were gone before then.
Stayed 1 night in Sep 2021
Response from GM on 7 Sept 2021
Thank you Michael. We appreciate your stay with us. Next time the gym will be 24 hours for you !

10/10 Excellent

Djuan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from GM on 21 Sept 2021
Very happy to have you stay with us !

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds and clean
Stayed 1 night in Jul 2021
Response from GM on 7 Sept 2021
Thank you Anonymous !!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean place, friendly staff.
Stayed 2 nights in Jun 2021

10/10 Excellent

Haley

Stayed 2 nights in Jun 2021

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recent Stay
Front desk clerk, Danielle, upon our arrival was friendly, efficient, professional and extremely helpful!! A true asset to your establishment.
Stayed 1 night in Jun 2021

8/10 Good

Gafiia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were treated great. Very friendly service.
Stayed 1 night in May 2021

4/10 Poor

Angela

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not great, or even good
The hotel looked great from photos and even the outside, but one wall in our bathroom was rotting away and mildewed, bed was like sleeping on a wooden plank, and overall, the room wasn’t cleaned. There was still trash in a trash can in the bathroom and the mirror had toothpaste still on it
Stayed 1 night in Apr 2021