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Recensioner av Candlewood Suites Kenedy, an IHG Hotel

2.5 out of 5
Candlewood Suites Kenedy, an IHG Hotel
304 Business Park Dr, Kenedy, TX

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 37 av 61 recensioner" "
8 - Bra i betyg. 15 av 61 recensioner" "
6 - Okej i betyg. 3 av 61 recensioner" "
4 - Dåligt i betyg. 3 av 61 recensioner" "
2 - Väldigt dåligt i betyg. 3 av 61 recensioner" "

8,4/10

Renlighet

9,0/10

Personal och service

8,6/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

7,6/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Melissa

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room has a really nice kitchen. Full refrigerator and dishwasher. Bathroom has shampoo and conditioner and body wash in large bottles. It is as nice as a condo accommodations Room was very clean. Even the hallways smelled fresh.
Bodde här 1 natt i maj 2024
Svar från GM 5 maj 2024
Thank you for your valued feedback. We our very happy to hear that you enjoyed your stay with us. We look forward to seeing you again soon.

10/10 Fantastiskt

Daniel, San Antonio

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Hotel Management 10 apr. 2024
Hello Daniel. We're so happy to hear that our guests had an amazing experience at Candlewood Suites Kenedy! We want our guests to feel like they are at home when they stay with us, and we're thrilled that you had such a great experience here. Thank you for choosing us as your hotel of choice!

10/10 Fantastiskt

Jennifer

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024
Svar från Candlewood Suites 25 jan. 2024
Thank you for your review, we look forward to seeing you again soon when travel brings you back to our area.

4/10 Dåligt

Cassandra

Gillade inte: Renlighet och personal och service
Bodde här 3 nätter i januari 2024
Svar från CWS 20 jan. 2024
Thank You for your feedback, please give us another chance to be your home away from home. We look forward to seeing you again soon when travel brings you back to our area.

10/10 Fantastiskt

Eli

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great customer service
Bodde här 1 natt i juni 2023
Svar från DB 3 juli 2023
Thank you for letting us know you had an enjoyable stay at the hotel. We always appreciate hearing from our guest. I have shared your feedback with our staff. We hope you will come back again.

10/10 Fantastiskt

steve

Reste med familjen
Gillade: Renlighet och personal och service
Suite provides all necessary amenities.
Bodde här 1 natt i december 2022
Svar från AGGM 29 dec. 2022
Steve,Thank you for your valued feedback, We are very pleased to hear you enjoyed your stay with us . We hope to see you again when travel brings you back to our area.

6/10 Okej

Noah

Affärsresenär
Halloween decorations made facility appear closed. People laying on the floor in common areas with no shirts on. Room smelled like mold. Would not recommend.
Bodde här 1 natt i oktober 2022
Svar från Noah 18 okt. 2022
My Apologies about the experience you had while you stayed here at Candlewood Suites. We hope you give us another chance to make it up to you, When travel brings you back to the area.

10/10 Fantastiskt

Sam

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
All staff was friendly and helpful the general manager went out of her way to make sure our stay was excellent we will definitely be back to this hotel soon We have never felt at home until we stayed at this location thank you Candlewood kenedy
Bodde här 4 nätter i juli 2022
Svar från Christie 24 juli 2022
Thank you for your excellent review! Amanda is a rock star and we are glad she made your stay memorable! We are definitely looking forward to seeing on your next visit to Candlewood Suites Kenedy.

10/10 Fantastiskt

Kerri

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great!
Nice and quiet. Great kitchen setup.
Bodde här 1 natt i april 2022
Svar från AGGM 3 maj 2022
Thank you for your valued review. I am very pleased to know we were able to accommodate you during your stay, We look forward to seeing you again when travel brings you back to our area.

10/10 Fantastiskt

April

Reste med familjen
Gillade: Personal och service och boendets skick och faciliteter
I liked that the ice machine was in the Cupboard and not in the halls. I didn't feel like the floors in our room were very clean, or what they were cleaned with left a sticky/waxy residue. Staff was very accomodating and very friendly.
Bodde här 2 nätter i april 2022
Svar från AGGM 2 maj 2022
Thank you, For your review ,We are very please that our staff was very accommodating to you and we will be sure to recognize them. My apologies for the way the floor was cleaned . We hope to see you again when you are in the Kenedy Area.

2/10 Väldigt dåligt

Robert

Bodde här 2 nätter i april 2022
Svar från AGGM 19 apr. 2022
Dear Guest, I apologize for the issues you experienced and I hope you give us another chance to make it right when you are in the area again. Thank You

8/10 Bra

kyle

Bodde här 1 natt i december 2021
Svar från fmgm 9 dec. 2021
Thank you for your review hope to see you back soon.

10/10 Fantastiskt

Rolando

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Awesome service and room just bad thing was it surrounded by wildlife
Bodde här 1 natt i oktober 2021
Svar från Christie 6 dec. 2021
Thank you for leaving us a perfect review! We hope to see you again on your next visit to our Candlewood Suites Kenedy.

4/10 Dåligt

Verifierad resenär

Affärsresenär
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The bath tub and toilet had not been cleaned and both were dirty. Black mold covered the bath room ceiling. The TV remote would not work properly and a shelf that had been ripped off the wall was placed against the wall under the TV. The dishwasher had a glass that was half full of moldy water. In with the clean dishes. Overall disgusting experience.
Bodde här 1 natt i augusti 2021
Svar från FJ 10 okt. 2022
Dear Guest,Thank you for your valued feedback. I apologize we did not meet your expectations and I hope your give us another opportunity when you are in the area.

8/10 Bra

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Stay was great
Bodde här 1 natt i juli 2021
Svar från FMGM 16 juli 2021
Thank you for taking the time to give us your feedback and I hope to see you back soon!

10/10 Fantastiskt

Verifierad resenär

Reste i grupp
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Great for the price! Beds were super comfy!
Bodde här 1 natt i juni 2021
Svar från fmgm 5 juli 2021
Thank you for your great feedback and I'm happy to hear you enjoyed our super comfy beds. I hope to see you back soon!

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was big, clean, & the kitchenette was a nice surprise. Love that this site is pet friendly. Staff was nice.
Bodde här 1 natt i juli 2021
Svar från F 5 juli 2021
Thank you for choosing us to be your home away from home and I hope to see you back soon!

10/10 Fantastiskt

Verifierad resenär

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff were great!!!
Bodde här 2 nätter i juni 2021
Svar från fmgm 17 juni 2021
Thank you for sharing your great feedback and I hope to see you back soon!

10/10 Fantastiskt

Verifierad resenär

Affärsresenär, Reste med sin partner, Reste med husdjur
Gillade: Renlighet och personal och service
I liked that checking in was fast. Clerk and hotel staff are friendly and courteous. I like the fact that hotel is PET FRIENDLY.
Bodde här 1 natt i januari 2021
Svar från FMGM 13 jan. 2021
Thank you for your great feedback and I'm happy to hear staff was friendly and courteous. Thank you for choosing us to be your home away from home and I hope to see you back soon!

10/10 Fantastiskt

Guillermo

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2020
Svar från fmgm 6 jan. 2021
Thank you for your great review and I hope to see you back soon!

2/10 Väldigt dåligt

Sandra

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Beware of Candlewood Suites
The room was extremely dirty with pubic hair in the shower and feces in the toilet. I tried the coffee from the lobby in the morning as there want any in my room and it was terrible. Won’t ever stay here again.
Bodde här 1 natt i december 2020
Svar från FMGM 14 dec. 2020
Dear Guest, I apologize for the issues you experienced and I hope you give us another chance to make it right. Thank you

10/10 Fantastiskt

Iliana

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2020
Svar från FMGM 16 nov. 2020
Thank you for taking the time to give us your great feedback. I hope to see you back soon and thank you choosing us to be your home away from home.

8/10 Bra

Tim

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice and quiet , good place to stay
Bodde här 2 nätter i september 2020
Svar från FMGM 27 okt. 2020
Thank you for taking the time to give us your feedback. I hope to see you back soon.

8/10 Bra

Seth

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i september 2020
Svar från FMGM 16 sep. 2020
Thank you for your feedback and I hope to see you back soon! Thank you for choosing us to be your home away from home.

8/10 Bra

Verifierad resenär

Bodde här 2 nätter i september 2020
Svar från FMGM 14 sep. 2020
Thank you for taking the time to give us your feedback. I hope to see you back soon and thank you for choosing us to be your home away from home.

10/10 Fantastiskt

Lopez, RGV Texas

Affärsresenär, Reste med familjen, Reste med husdjur
Gillade: Renlighet och personal och service
The hotel was clean, quite and staff was very hospitable. What I didn't like is the situation (covid-19) we are going through at the moment.
Bodde här 2 nätter i juli 2020
Svar från FJ 10 okt. 2022
Dear Lopez, Thank you for taking the time to let us know how clean our hotel is and how hospitable our staff is. I hope to see you back soon!

10/10 Fantastiskt

Domingo

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent customer service!
Bodde här 1 natt i juni 2020
Svar från Front Desk Team 9 juni 2020
Thank you! Come see us again!

10/10 Fantastiskt

Katrina

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great 1st time stay...will definitely return!
I was pleasantly surprised by this hotel. The rooms are spacious with stocked kitchenettes including stove, oven, plates and cups etc. The property also offers free use of washers and dryers for guests, although half of them were out of order so i had to wait longer for them to become available but that didn't bother me too much. Also the bed was very comfortable which was a major concern for me having had a previous back surgery. That along with both firm and soft labeled pillows made for a great night's sleep!
Bodde här 3 nätter i mars 2020
Svar från fmgm 31 mars 2020
Thank you for your great review!

10/10 Fantastiskt

Linda, Dallas

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I loved it! The suite was awesome..lots of space. Separate bedroom..separate living area..nice kitchen area. Really impressed. Will stay there again.
Bodde här 1 natt i februari 2020
Svar från fmgn 31 mars 2020
Thank you for your great review!

6/10 Okej

Anita

Reste med familjen
Gillade: Renlighet och personal och service
Bodde här 1 natt i januari 2020
Svar från fm 21 feb. 2020
Thank you for taking the time to leave us your feedback.

10/10 Fantastiskt

Verifierad resenär

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property was awesome. The bed was a great comfy mattress. I have to have a good mattress. The desk staff went above and beyond 10 stars. No breakfasts!!!!!
Bodde här 1 natt i december 2019
Svar från fm 31 dec. 2019
Thank you for your amazing feedback! Hope to see you back soon.

6/10 Okej

joe

Affärsresenär
Gillade: Rummets bekvämlighet
At least they tried
This place is worn out and a bit disorganized I reserved online but they didn’t have a clean room when I got there at 8pm... hey managed to get one cleaned by 9pm
Bodde här 1 natt i december 2019
Svar från fm 31 dec. 2019
Thank you for your feedback and I apologize for the issues you experienced. I hope you can give us another opportunity to make it right.

8/10 Bra

Melisa

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Overall...Will Stay Here Again
The hotel is located behind Walmart and very close to get a bite to eat, such as Subway and Sonic. The staff was friendly and the hotel room was clean & comfortable. Overall...I will stay here again. My qualms about the stay: 1) beds were not made when we returned to the hotel. Luckily, the bathroom is stocked with many towels. 2) No hot water when trying to shower the morning of checkout. We called the desk (using our cell because room phone was not reaching anyone) and they turned up the water heater, which saved the morning. 3) We were informed at check-in that no breakfast is offered. Not bad because Sonic, Subway, and Walmart are nearby.
Bodde här 2 nätter i november 2019
Svar från fm 31 dec. 2019
Thank you for taking time to give us your valued feedback. Hope to see you back soon.

8/10 Bra

Verifierad resenär

Bodde här 1 natt i november 2019
Svar från fm 31 dec. 2019
Thank you for taking the time to give us your feedback. Hope to see you back soon.

10/10 Fantastiskt

Kris

Bodde här 2 nätter i augusti 2019
Svar från FJ 10 okt. 2022
Dear Kris,Thank you for your 10 out of 10 and we appreciate you for taking the time to leave us a review. Hope to see you back soon!

8/10 Bra

Felipe

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2019
Svar från fmgm 27 sep. 2019
Thank you for taking the time to give us your valued feedback. I hope to see you back soon!

8/10 Bra

Huy

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
I would stay here if in town
Staff are nice, just their once-a-week room clean up policy was not too fond to.
Bodde här 9 nätter i juli 2019
Svar från fmgm 27 sep. 2019
Thank you for your feedback.

2/10 Väldigt dåligt

Verifierad resenär

Affärsresenär
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
horrible customer service and no privacy for customers who check into the property
Bodde här 1 natt i juni 2019
Svar från gm 24 juni 2019
Thank you for taking the time to give us your feedback.

10/10 Fantastiskt

Verifierad resenär

Bodde här 1 natt i maj 2019
Svar från FMGM 24 juni 2019
Thank you for your review! I hope to see you back

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was great and the checkin was smooth and the young lady was very friendly and helpful
Bodde här 1 natt i mars 2019
Svar från FMGM 3 apr. 2019
Thank you for your great review and I hope to see you back!

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Love this hotel. Clean and comfortable. Always stay here when visiting Kenedy.
Bodde här 1 natt i mars 2019
Svar från FMGM 3 apr. 2019
Thank you for taking the time to leave us your feedback. I'm happy to hear you enjoyed your stay.

8/10 Bra

Arienne

Gillade: Personal och service och rummets bekvämlighet
Gillade inte: Renlighet
Expected slightly better
Kind staff, nice toiletries, 24/7 gym, and free laundry was much appreciated! But ran into a few cleanliness issues upon arrival. Towels were grayed and some stained. One pillow had not just stains, but actual, brushable dirt on the pillow itself (not the cover). One plate had food stuck on, and one tea cup had stains in the bottom like it had been left to dry with tea in it.
Bodde här 3 nätter i mars 2019
Svar från GM 12 mars 2019
Dear Arienne, Thank you for you valued feedback and I will address these concerns with my entire team immediately. I hope you give us another chance to make it right and I hope to see you back soon!

10/10 Fantastiskt

Sylvia

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i januari 2019
Svar från GM 12 mars 2019
Thank you for taking the time to give us your great feedback. Hope to see you back soon!

10/10 Fantastiskt

Alfredo

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2018
Svar från FMGM 8 nov. 2018
Thank you for taking the time to give us your feedback and I hope to see you back!

10/10 Fantastiskt

Amy

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
MFC camp 2018
We always enjoy are stay while here. We come here every year for a girls camp and have stayed here twice and have been very satisfied.
Bodde här 2 nätter i oktober 2018
Svar från FMGM 29 okt. 2018
Dear Guest, Thank you for your feedback and I'm pleased to hear we met your expectations and I look foreword to seeing you back.

8/10 Bra

Brandon

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Wish they had more towels in room since it’s a extended stay hotel. Also wish they clean middle off carpet after all the dirty oil field boot guys tracked it through lobby and halls everyday.
Bodde här 4 nätter i oktober 2018
Svar från FMGM 29 okt. 2018
Dear guest, Thank you for your feedback and I hope to see you back again.

10/10 Fantastiskt

Mark

Great hotel and location.
Cleanliness of room/hotel Quality of service Hotel amenities Hotel location
Bodde här 1 natt i augusti 2018
Svar från FJ 14 okt. 2022
Dear Mark,We love these 10 out of 10 reviews and I'm happy you enjoyed your stay. Thank you and hope to see you back soon.

10/10 Fantastiskt

Mario

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2018
Svar från FMGM 6 aug. 2018
Dear Guest, Thank you for taking the time to give us your great feedback. I hope to see you back!

10/10 Fantastiskt

Mayra, Fort Worth, TX

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Room 112 was perfect. Loved my stay. Will definitely be returning
Bodde här 1 natt i juli 2018
Svar från GM 18 juli 2018
Glad you enjoyed your stay and thank you for taking the time to give us your feedback. I look foreword to seeing you back! Thank you for choosing us to be your home away from home!

10/10 Fantastiskt

Michael

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good Stay
The hotel is nice the town has minimal options
Bodde här 3 nätter i maj 2018
Svar från FMGM 8 juni 2018
Dear Michael, Thank you for your feedback and we hope to see you soon!