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Recensioner av Grand Avenue Bali

4.5 out of 5
Grand Avenue Bali
Jalan Bumbak No. 22, Kerobokan, Bali

Recensioner

8,2

Väldigt bra

10 - Fantastiskt i betyg. 37 av 70 recensioner" "
8 - Bra i betyg. 17 av 70 recensioner" "
6 - Okej i betyg. 6 av 70 recensioner" "
4 - Dåligt i betyg. 4 av 70 recensioner" "
2 - Väldigt dåligt i betyg. 6 av 70 recensioner" "

8,4/10

Renlighet

8,8/10

Personal och service

4,0/10

Bekvämligheter

7,6/10

Boendets skick och faciliteter

Recensioner

10/10 Fantastiskt

Jasmine, South Africa

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The private villas are beautiful
Bodde här 3 nätter i december 2019

2/10 Väldigt dåligt

Verifierad resenär

Reste med sin partner
Gillade inte: Renlighet, personal och service och bekvämligheter
What had the potential to be a 5 star stay quickly turned into the worst accommodation we've ever experienced. Upon arrival we were greeted by friendly staff and shown to our villa. The first thing I noticed was how dirty the floors were, there were little brown spots all over the tile like it hadn't been mopped in ages. After seeing that, I checked the bathtub as we were on vacation and it was one of the reasons I had booked the room. The tub didn't look like it had been wiped down so I had to call reception to see if someone could come clean it so we could take a bath later. Not too long after, someone came around to clean it or so I thought. I'm not sure if it was a language barrier but after they left I checked the tub and it was in the exact same state, so I really have no idea what they did. We didn't have a bath the entire stay as on the 2nd night there were some kind of animal feces in it (took pics to send Expedia). Aside from the cleanliness or lack thereof, this property was missing many of the basic amenities that Expedia had listed such as WIFI (we were told it was under maintenance the first day, then after the "wifi guy" apparently came to fix it we were told it was working but it still wasn't) it didn't work the entire time we were there which made it very difficult to check in with family back home. I literally don't have enough space here to list everything that was wrong with our stay, I will be contacting Expedia and letting them know. BOOK SOMEWHERE ELSE!
Bodde här 2 nätter i februari 2019

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i januari 2019

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
The pool is awful. Looks dirty. Needs either good clean and or repainting. The restaurant does not serve beer so had to walk to another place for dinner so i could have a beer also. No fridge.very dangerous to walk No sidewalks and narrow road. In the middle of nowhere. Needs alot of tlc.
Bodde här 2 nätter i januari 2019

2/10 Väldigt dåligt

Maxim

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Обман в объявлении: отель заброшен!
Обман в объявлении! фотографии не соответствовали действительности. отель старый и, видимо, был заброшен на несколько лет. даже зеркала в ванной нет! в номере живут пауки и насекомые. номера грязные, в бассейне болото. замки, бачок унитаза сломаны. хотели вернуть деньги, но было долго связываться с hotels.com, а ночевать где то надо было. считаю что сайт также виноват в обмане, так как не проверил элементарно информацию объявления.
Bodde här 2 nätter i januari 2019

6/10 Okej

Philipp, porto

Gillade: Personal och service och rummets bekvämlighet
Gillade inte: Renlighet
très déçue par la propreté de l'établissement restaurant en travaux ,et tout est mal entretenue le personnel est très agréable et a l'écoute
Bodde här 10 nätter i augusti 2018
Svar från Dian 23 aug. 2018
Dear Mr. Philipp, Greetings from Grand Avenue Bali Thank you very much for your review. We do apologize for inconvenient stay, we will take a note on our cleanness and do improvement on it. Thank you Best Regards, Grand Avenue Bali

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
写真と違いすぎて驚きました。 デラックス部屋に予約したのですが、 狭すぎて結局料金プラスして スウィートルームに変更してもらいました。

4/10 Dåligt

Adam, Wollongong

Gillade inte: Personal och service och boendets skick och faciliteter
Disappointing, rude, falsely advertised.
Very disappointing. Took 20 minutes to find someone for reception. Booked a room that was supposed to be 88 sq mtrs but it was 20. Girl at reception rude, manager rude. Girl said phones not working, but then answered the phone!!! Manager not willing to offer solution just told us to cancel. Won't go back there.

4/10 Dåligt

Aiden

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Facilities: Shabby, Horrible, Run-down; Value: Over-priced; Service: Professional, Respectful; Cleanliness: Grubby;

6/10 Okej

Danielle, Australia - VIC - Melbourne

Gillade inte: Renlighet
Facilities: Basic; Value: Over-priced, Could be better; Cleanliness: Lacking, Very worn and tired.; This place is absolutely NOT 5-star (as they self-rate). It's worn and tired and change of management seems to be for the worse. This place is fading.

10/10 Fantastiskt

Michelle, Australia - SA - Regional SA

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Facilities: Good; Value: Fantastic; Next door is the most amazing Beauty massage and spa centre. Owned by Yucinta she is incredible, I tried most treatments, all were amazing.

8/10 Bra

Verifierad resenär

Gillade: Personal och service och rummets bekvämlighet
静かにゆっくり過ごせました。
どのスタッフも明るく優しくとても親切でした。色々な質問をしても笑顔で優しく答えてくれました。それがこのホテルで一番良かった所です。 お部屋の快適度はプライベートプールがあるタイプの部屋は良かったです。 静かな場所にあり滞在中はゆっくり過ごせました。

10/10 Fantastiskt

Julianne, Elwood Victoria

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fantastic will definitely be back
Grand Avenue was a fantastic find. I spent many hours researching for a one bedroom pool villa where I could relax and be away from the hustle and bustle of Seminyak and Legian. Grand Avenue ticked all the boxes. I had originally booked a room for 3 days and then a villa for 4 days. On arrival I was upgraded to the one bedroom pool villa for the whole of my stay. The staff were friendly and welcoming and always ready to help. The outdoor bathrooms are very spacious and the bedrooms are all air conditioned where you can lock yourselves away. I checked out most of the villas and they are all great. There is also a pool for use for all the people who just book a room and not a villa. The 2BR villa is very spacious if there a few of you. I will be booking in for next year. I have been to Bali five times and wanted a different location and Grand Avenue is just perfect for a relaxing holiday. I made use of the shuttle everyday to Seminyak and the staff were very accommodating as to where I could be dropped off. To top off my stay I was given a late checkout at no extra charge and was able to relax in my room until 8:30pm before my 11:00pm flight. This kind gesture was a perfect ending to a great holiday. Thank you to all the staff who made my holiday so fantastic. See you next year. Loved the breakfast too. I recommend the nasi goreng and papaya juice.

10/10 Fantastiskt

C, Australia - VIC - Melbourne

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Facilities: Home away from home; Value: Bargain; Service: Outstanding; Cleanliness: Spotless, Pristine; Great villa, helpful staff, filtered water provided in room.

8/10 Bra

takako, 東京

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
スタッフが最高
今回はプール付きのビラが満室で予約出来なかったのですが、それでも気持ち良く過ごせました。 お隣のビラの音なども全く聞こえない静かで穏やかなホテルでした。

10/10 Fantastiskt

Matt, Australia - NSW - Regional NSW

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Facilities: Outstanding; Value: Fantastic; Service: Flawless, Remarkable, Outstanding; Cleanliness: Spotless, Immaculate;

10/10 Fantastiskt

Shane, Australia - WA - Fremantle

Gillade: Renlighet och personal och service
Value: A steal; Service: Flawless; Cleanliness: Beautiful;

8/10 Bra

Paul, Australia - VIC - Melbourne

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Facilities: N; Service: Extremely friendly; Definitely not 5-star, but very nice. Needs some maintenance.

4/10 Dåligt

christine, australia

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Disappointing
Old and tired rooms, hair in the shower recess , fridge freezer was completely frozen over , fridge was standing in blocks of wood, dirty glasses with the previous tenants toothpaste residue, generally not a pleasant experience .

6/10 Okej

Hannah, Australia - WA - Perth

Gillade inte: Boendets skick och faciliteter
Food (all room service & breakfast) was pretty gross. I was disappointed that most features stated on wotif didn't exist. The place was run down.

8/10 Bra

Sarah, New Zealand - Wellington

Gillade: Renlighet, personal och service och boendets skick och faciliteter

10/10 Fantastiskt

mingee, Australia - WA - Perth

Gillade: Renlighet, personal och service och boendets skick och faciliteter

10/10 Fantastiskt

Trevor, Australia - QLD - Sunshine Coast

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Facilities: Outstanding; Value: Bargain; Service: Flawless; Cleanliness: Spotless;

10/10 Fantastiskt

Andy, New Zealand - Otago

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was great to be semi rural but close to town, nice and quiet.

4/10 Dåligt

Jeff, San Francisco

Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Disappointing stay at the Grand Avenue
So the picture that you see for the Grand Avenue show really modern rooms with nice beds and features. That was not the case for the room I received. I was booked in one of the deluxe rooms that faces the main road. These rooms were obviously not the ones that were in the pictures on the website. The room was pretty spartan with a hard bed (actually two beds pushed together) The bathroom was quite primitive and looked very old and not terribly clean. Also, the roof was leaking water right on top of the toliet when it rained so it made it unpleasant to use the bathroom. The Air conditioning was very weak and was barely able to keep the room from getting overwhelmingly humid. The staff there were very nice but weren't able to control the poor quality of the room I received. Also, the location is quite far away from many things - if you miss the shuttle, youll have to get a cab which is not that easy of that street because of its remoteness (can take 20-30 minutes for one to arrive when you call)

10/10 Fantastiskt

Sarah, Australia - WA - Perth

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Facilities: Above average; Value: Affordable; Service: Go the extra mile; Cleanliness: Beautiful;

10/10 Fantastiskt

Justin, Australia - NSW - Sydney

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Value: Affordable; Service: Outstanding;

10/10 Fantastiskt

Kaleena, New Zealand - Auckland

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Facilities: Outstanding, Accommodating ; Value: A steal, 4 star plus; Service: Go the extra mile, Bent over backwards; Cleanliness: Beautiful; Not to far from simenyak, polite staff, great local food - bayan warung, out back all great food close by

8/10 Bra

Kay, Hong Kong

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
New hotel with brilliant hardware n staff attitude
It's a new hotel opened on 12th Dec 2014. As its a new hotel, operation was not mature, like no hair dryers, cooking utensils, etc in room. These were only available upon request... Yet staffs are so nice and helpful, trying their best to fulfill customers' requirements, though sometimes may be not familiar with the operation of the hotel. Overall the service is good, despite the distant location from center of Bali...

8/10 Bra

Rebecca, Australia - NSW - Sydney

Gillade: Personal och service och boendets skick och faciliteter
One way shuttle every 3 hours into Semniyak is great. However, difficult getting alternate transport b/wn villa to Semniyak outside of these times

10/10 Fantastiskt

Sara-Jade, Australia - WA - Perth

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Facilities: Everything you need; Value: Great deal; Service: Outstanding, Best staff ever; Cleanliness: Beautiful;

10/10 Fantastiskt

Denis, Australia - WA - Perth

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Facilities: Above average; Value: Great deal; Service: Go the extra mile; Cleanliness: Lovely;

8/10 Bra

Catherine

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Don't know anything nearby. I was only there 2 days

8/10 Bra

Patricia, New Zealand - Auckland

Gillade: Renlighet och personal och service
No shade

6/10 Okej

Paul, Melbourne

Gillade: Renlighet och personal och service
Private Villa just out of Seminyak
The staff were absolutely fantastic, a free shuttle into Seminyak ran every 2 hours from 9am to 9pm. The food was serviceable, the rooms are in need of some maintenance, but still comfortable. The pool was clean, fresh water was available from a bulk dispenser, both hot & cold. The location was about 10 to 15 minutes out of Seminyak but with free shuttle and only a $4AUD taxi fare back was viable. Great for relaxation and privacy

10/10 Fantastiskt

Moana, Australia - WA - Perth

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Facilities: Above average; Service: Remarkable; Cleanliness: Spotless; They have bikes so you can cycle into town or the restaurants nearby.

8/10 Bra

Samantha, Australia - NSW - Sydney

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Facilities: Above average; Value: Affordable; Service: Outstanding; Cleanliness: Pleasant; The surrounding rice paddies are very picturesque

8/10 Bra

Shannon, Australia - VIC - Melbourne

Gillade: Renlighet och personal och service
Facilities: Modest, Typical; Value: Reasonable; Service: Go the extra mile, Amazing staff; Cleanliness: Spotless, Immaculate, Pristine;

6/10 Okej

Jing

Gillade inte: Boendets skick och faciliteter

8/10 Bra

Bev, Australia - VIC - Melbourne

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Facilities: Good; Value: Great deal; Service: Courteous; Cleanliness: Pleasant;

8/10 Bra

Jonathan, Australia - VIC - Melbourne

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Facilities: Nice ; Value: Fair price; Service: Outstanding; Cleanliness: Pleasant; up in the hills about 15 min drive to tourist bars restaurants etc, but thats ok because the can drive you there or only $5au aprox by cab.

8/10 Bra

Golden, Australia - NT - Darwin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Facilities: Modern; Service: Go the extra mile; Lovely staff- and when our toilet flooded they moved us to another room!

2/10 Väldigt dåligt

Desiree

Gillade inte: Personal och service och boendets skick och faciliteter
I was totally ripped off as this hotel is mow here near seminyak I was told I couldn't get my money back

10/10 Fantastiskt

Tania, Australia - WA - Perth

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Facilities: Home away from home; Value: Great deal; Service: Outstanding; Cleanliness: Pristine; Was a lovely place will go back again

10/10 Fantastiskt

Rosalie, Indonesia

Gillade: Renlighet, personal och service och boendets skick och faciliteter

10/10 Fantastiskt

Alicia, Australia - WA - Perth

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Facilities: Home away from home, clean modern ; Value: Fantastic, excellent value for money; Service: Go the extra mile, Putu manager excellent ; Cleanliness: Immaculate; airport transfer didnt turn up at airport, on way back driver demanded we paid him 100,000 even though it was paid for.we refused to pay

10/10 Fantastiskt

kiryeong, Australia - SA - Adelaide

Gillade: Renlighet, personal och service och boendets skick och faciliteter
we stayed delux c it was great maybe we will stay pool villa next time

10/10 Fantastiskt

Jaime, United States

Gillade: Renlighet, personal och service och boendets skick och faciliteter

10/10 Fantastiskt

Sheradyn, Australia - VIC - Bendigo

Gillade: Renlighet, personal och service och boendets skick och faciliteter
As I said, the very friendly and wonderful staff are to be commended.

6/10 Okej

Marry

Gillade: Personal och service
詳細情報を確認
Expediaの画面で、送迎無料、ダブルベット１とエクストラベット１と表示されていたのに、実際行ってみると送迎は有料で部屋に１ダブルベットしか設置されていませんでした。 Ｅｘｐｅｄｉａからプリントアウトした紙にも表記されていなかった（Ｅｘｐｅｄｉａには、確認済み）ので、ホテルのマネージャと話をして送迎と１エクストラベットを無料で手配してもらいましたが、マネージャは、常にホテルにいなかったので次の日まで待たなければなりませんでした。 英語が、私たちは話せたので良かったのですが、もし英語が話せなければ、送迎代と１エクストラベットの料金も支払わなければならなかったと思います。 Ｅｘｐｅｄｉａから予約したホテルの概要についてプリントアウトする用紙にもっと詳しい予約内容を掲載していただければもっとスムースにいったと思います。