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Recensioner av H2O Suites - Adults Only

3.5 out of 5
H2O Suites - Adults Only
1212 Simonton Street, Key West, FL

Recensioner

9,8

Enastående

10 - Fantastiskt i betyg. 436 av 476 recensioner" "
8 - Bra i betyg. 27 av 476 recensioner" "
6 - Okej i betyg. 4 av 476 recensioner" "
4 - Dåligt i betyg. 3 av 476 recensioner" "
2 - Väldigt dåligt i betyg. 6 av 476 recensioner" "

10/10

Renlighet

9,8/10

Personal och service

9,6/10

Bekvämligheter

9,8/10

Boendets skick och faciliteter

9,6/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Thank you H2O suites!
Flawless stay, from the welcome drink at check in to the room, the private pool in our suite to the friendly staff to the fond farewell with a bottle of water on check out. Would definitely stay here again!
Bodde här 2 nätter i december 2017
Thank you so much for taking the time and effort to write this "Five Star" review of our new all suites, Adult Only hotel. We have many superstars on our team that work hard every day to provide the best possible service to all of our guests. Our individual plunge pools are truly the best thing that has happened to the Key West hotel scene. Our team strives to give every guest the best possible experience not only at our hotel, but on the island of Key West. We look forward to being your hotel of choice with all your trips to Key West. All the best, Jim Heineman VP Operations

10/10 Fantastiskt

Camilla

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hotell med hög standard
Ett helt fantastiskt hotell med mycket hög service nivå. Ligger bra till, nära till duvalstreet och beach. Mycket bra faciliteter med gym, pool och bar.
Bodde här 3 nätter i december 2017
Tack så mycket för att du tog dig tid att skriva denna "Five Star" recension av vårt hotell. Vi har många bra lagmedlemmar som arbetar hårt för att säkerställa att varje gäst av oss har en minnesvärd vistelse hos oss. Vi tror att vi har den bästa personalen och bekvämligheterna på toppen av alla andra hotell i Key West. Vi ser fram emot att vara värd för din nästa resa till Key West och vara ditt hotell för alla dina framtida besök på vår fantastiska ö. Med vänliga hälsningar, Jim Heineman VP Operations

10/10 Fantastiskt

Richard, Cortlandt Manor

Reste med sin partner
Gillade: Bekvämligheter och boendets skick och faciliteter
Our first time in Key West and H2O suites was the perfect place. A modern facility with exceptional service, decor, and staff. We are greeted with a glass of champagne, easy check-in, and escorted to our beautifully appointed modern room with a private pool on the patio. There’s a gym on the second floor and a community pool on the third floor with an all day happy hour and staff that are even happier to serve us. It’s very walkable to the busy part of town, restaurants, and anything you might need in Key West. To top things off, they gave us a parting gift upon check out. I can honestly say when we come back to Key West this will be where we stay
Bodde här 3 nätter i april 2024
Svar från Mark B 30 apr. 2024
Dear Richard,Thank you for your excellent review. We are very pleased you enjoyed your stay with us at H20 Suites. We have some of the best amenities and team members that make our hotel so special, Thanks for your feedback. We look forward to your next visit.All the best,Mark bibbGeneral Manager

10/10 Fantastiskt

Aaron

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
First time to Key West and this was an awesome place to stay. Property was very clean and well maintained. Staff was very welcoming and professional. Highly recommend.
Bodde här 2 nätter i april 2024
Svar från Mark B 25 apr. 2024
Dear Aaron,Thank you for your 5-star review of H20 Suites. We feel we have some of the best amenities and staff that makes our hotel special. Thank you for your feedback. We look forward to your next visit.All the best,Mark BibbGeneral Manager

8/10 Bra

Ronald Jr, Norman

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
We have stayed here twice and most recently in March 2024. This place is one of the best and always on our list for preferred stays. This recent stay however was not as premium as our previous experiences. A blurbing water and grinding noise kept us awake most of the night (the next morning it was evidently the outside private pool level was low and the pump was running dry every few minutes). However at midnight this was not on my troubleshooting list of todos. Two calls to the receptionist were simply rebuffed as unable to do or call any maintenance personnel until the morning. We approached the desk personnel the next morning and asked that a manager contact us. We were assured this would happen by both reception folks. We did not receive any call nor visit from any manager in the following 36 or so hours and left the island after that. No calls at all. For $1000 a night I expect H2O to address any faculty problem almost immediately. It was very disappointing that the H2O team couldn’t care less to address our concern, which, after all is what their business should be.
Bodde här 4 nätter i mars 2024
Svar från Mark B 22 apr. 2024
Dear Ronald Jr,Thank you for sharing your experience of your stay with us. I sincerely apologize for the miscommunication on our part. There simply is no acceptable excuse for not following up with you. We will use your comments to assist us as we continuously work to improve our operations. It is my sincere hope you will consider staying with us again.All the best,Mark BibbGeneral Manager

10/10 Fantastiskt

John

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place to stay in the southernmost area of key west Clean quiet and great service Not cheap but highly recommend staying here
Bodde här 4 nätter i april 2024
Svar från Mark B 9 apr. 2024
Dear John,Thank you for your 5-star review. I am pleased to know you enjoyed your stay with us. We feel we have some of the best amenities that make our hotel special. Our staff consistently works to ensure our guests have a great experience. Thanks for your feedback. We look forward to your next trip.All the best,Mark BibbGeneral Manager

10/10 Fantastiskt

Marcelino

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good place
Bodde här 4 nätter i april 2024
Svar från Mark B 8 apr. 2024
Dear Marcellino,Thank you for your 5-star review. I am pleased to know you enjoyed your visit with us. We look forward to your next trip.All the best,Mark BibbGeneral Manager

10/10 Fantastiskt

Marius

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Mark B 22 mars 2024
Dear Marius,Thank you for your 5-star rating. We are happy you found H20 Suites to your liking. We look forward to your next visit.All the best,Mark BibbGeneral Manager

10/10 Fantastiskt

Donald

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I chose H2O Suites for my wife's 50th birthday surprise 6 months ago, we just returned from that trip on 3/20/24. My expectations were pleasantly exceeded. The staff was pleasant, thorough, and efficient. The room was excellent. The plunge pool was a nice touch. A very intimate and secluded setting. But yet still very close to everything. We loved it.
Svar från Mark B 20 mars 2024
Dear Donald,Thank you so much for taking the time to write this Five Star review of our hotel.It is gratifying to know that your stay with us was so enjoyable and thanks for your feedback. We believe we have some of the best amenities and by far the best staff that makes our hotel so special. We look forward to hosting your next trip.All the best,Mark BibbGeneral Manager

10/10 Fantastiskt

Jack

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Had a fantastic time. Rooms were great and the property was great as well. Friendly staff and a terrific location. Will stay here again!
Bodde här 3 nätter i mars 2024
Svar från Mark B 19 mars 2024
Dear Jack,Thank you so much for taking the time to write this Five Star review of our hotel.It is gratifying to know that your stay with us was so enjoyable and thanks for your feedback. We have many superstars on our team that provide great guest service. We believe we have some of the best amenities and by far the best staff that makes our resort so special. We look forward to hosting your next trip.All the best,Mark BibbGeneral Manager

10/10 Fantastiskt

Goran

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was perfect. Only the coffee machine was complicated to use and the coffee was not good.
Bodde här 3 nätter i mars 2024
Svar från Mark B 10 mars 2024
Dear Goran,Thank you for your 5-star review. We are happy you enjoyed your stay with us. We look forward to your next visit to H20 Suites.All the best,Mark BibbGeneral Manager

10/10 Fantastiskt

James, Lexington

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful hotel. Very up to date pleasant rooms. Very nice location with east walking distance to multiple restaurants and shopping.
Bodde här 5 nätter i februari 2024
Svar från Mark B 8 mars 2024
Dear James,Thank you so much for taking the time to write this Five Star review of our hotel!! I was so pleased that your stay with us was so enjoyable and thanks for your feedback. We believe we have some of the best amenities that makes our resort so special. We look forward to hosting your next trip and thanks for telling your friends as well! All the best,Mark BibbGeneral MAnager

10/10 Fantastiskt

Bryson Dean

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is a real gem for singles or couples seeking a quiet, relaxing stay in Key West. The property is contemporary, beautifully designed, immaculate and truly lovely. There is fantastic landscaping in the courtyard and common areas, such that even on the second floor you feel like you're in a tropical jungle.The staff is extremely polite, friendly and accommodating, and the rooftop pool is a great way to spend some kick-back time. There is no breakfast service, nor a microwave in the rooms, so guests need to plan for room food, although they deliver muffins each evening that make a light breakfast. The only thing we wished was different is that the bathroom and shower floors are quite slippery when wet, as is the pool area. You have to walk carefully when swimming or showering; some kind of floor coating that provides more traction would be better. Otherwise, H20 Suites is a great bet for a Key West getaway when you want a little pampering!
Bodde här 6 nätter i februari 2024
Svar från Mark B 20 feb. 2024
Dear Bryson Dean,Thanks for taking the time to leave this Five Star review of our hotel. We have the best team that consistently delivers excellent service. We look forward to hosting your next visit to Key West. All the best, Mark BibbGeneral Manager

10/10 Fantastiskt

Susan D

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Roof top pool - bar is very relaxing.
Bodde här 4 nätter i februari 2024
Svar från Umberto Poma 19 feb. 2024
Greetings Daron,Thank you so much for taking the time to leave this Excellent review of H2O Suites. We appreciate the detailed feedback you provided and are very pleased that you enjoyed and our beautiful roof top pool and bar.We look forward to hosting your next trip.All the Best, Umberto Poma. Front Office Manager

10/10 Fantastiskt

Eliot

Reste med familjen
Gillade: Boendets skick och faciliteter
Great place
Bodde här 3 nätter i januari 2024
Svar från Jeff 31 jan. 2024
Thank you for sharing this Great 5-star review of H2O Suites. We appreciate this and look forward to seeing you the next time you visit Key West.All the Best,Jeff Swirsky, VP of Operations

8/10 Bra

Julie

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Overall the hotel was good. The poolgave out free drinks but the waiter was no where to be found. I also had an ant fall down from the ceiling. Yuck. And the ice maker did not work.
Bodde här 3 nätter i januari 2024
Svar från Jeff 21 jan. 2024
Thanks for sharing this recent review. We appreciate the feedback and are glad you had a good overall experience. We wish we could have assisted right away with the concerns you mentioned and appreciate you sharing them so we can follow up.All the Best,Jeff Swirsky, VP of Operations

10/10 Fantastiskt

Carla

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i januari 2024
Svar från Jeff 21 jan. 2024
Thank you for sharing this excellent review of H2O Suites. We look forward to your next visit.All the Best,Jeff Swirsky, VP of Operations

10/10 Fantastiskt

Robert

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A quiet oasis close to Duval Street and many attractions
Bodde här 5 nätter i januari 2024
Svar från Jeff 11 jan. 2024
Thanks for sharing this excellent 5-Star review of H2O Suites. We are glad you loved our quiet oasis near Duval Street.We look forward to seeing you again soon.All the Best,jeff Swirsky, VP of Operations

10/10 Fantastiskt

William

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i januari 2024
Svar från Jeff 9 jan. 2024
Thank you for sharing this excellent review of H2O Suites. We are so glad you had this experience and look forward to your next visit with us.All the Best,Jeff Swirsky, VP of Operations

10/10 Fantastiskt

daron

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
H2O is THE BEST property in key west without question! The quality of the appointments is exceptional. The landscape is amazing and the rooftop pool and bar literally tops it off. I always stay here when I’m in key west.
Bodde här 3 nätter i december 2023
Svar från Umberto Poma 19 feb. 2024
Greetings Daron,Thank you so much for taking the time to leave this Excellent review of H2O Suites. We appreciate the detailed feedback you provided and are very pleased that you enjoyed our beautifully landscaped gardens and our roof top pool and bar.We look forward to hosting your next trip.All the Best, Umberto Poma. Front Office Manager

10/10 Fantastiskt

Matthew David

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We have stayed here 4 times now and have no complaints. Room is spacious and comfortable with a nice balcony. Pool is quiet with a bonus bloody mary happy hour from 11-1. Duval st. is a short walk around the corner or easy access to the Duval Loop bus. We'll be back!
Bodde här 4 nätter i november 2023
Svar från Jeff 6 jan. 2024
Thank you for your recent 5-star review of H2O Suites and for being our frequent guest. We are so glad you enjoyed our spacious and comfortable suites, roof top pool and happy hour offerings along with our excellent location. We look forward to your 5th visit.All the Best,Jeff Swirsky, VP of Operations

10/10 Fantastiskt

Terry L. Young

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 4 nätter i september 2023
Svar från Jeff 23 dec. 2023
Thanks for taking the time to share your 5-Star review of H2O Suites. We look forward to seeing you again when your plans bring you back to Key west.All the Best,Jeff Swirsky, VP of Operations

10/10 Fantastiskt

Laura

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Beautiful hotel, great location. 5 star customer service. Woukd def recommend and book again.
Bodde här 2 nätter i december 2023
Svar från Jeff 20 dec. 2023
Laura,We appreciate you taking the time to share your wonderful 5-Star review of H2O Suites. Thanks for recognizing our amazing team, beautiful hotel and great locations. We appreciate the recommendations and look forward to your next visit.All the Best, Jeff Swirsky, VP of Operations

8/10 Bra

Jarrett

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
It was a good property. It wasn’t worth nearly what we paid. Maybe it was because of the off season but we surely didn’t get $750/night service. Most days we didn’t even get our room restocked with water bottles. But we stayed and it was fine. It was clean but we had to request towels. Spent a week there. One of like 4 rooms, and the second most expensive pool suite. You’d think anywhere else for what you pay you’d get real service but I guess it’s probably the island thing here.
Svar från Jeff 5 feb. 2024
Thanks for sharing this recent review of H2O Suites. We are glad you had a good experience, and your suite was clean, we appreciate the additional comments on the services you did not receive. We are reviewing these with our team as this is not typical and will follow up. We hope to have the opportunity to see you again when you return to Key West.All the Best,Jeff Swirsky, VP of Operations

10/10 Fantastiskt

chuck

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2023
Svar från Jeff 15 dec. 2023
Thank you for sharing your Excellent review of H2O Suites, We appreciate this and hope to see you again soon.All the Best,Jeff Swirsky, VP of Operations

10/10 Fantastiskt

Bridget

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place for our anniversary. Adults only!!!!! The suites are really nice with a heated pool in the back and patio out front. The property was clean and smelled wonderful. The only thing missing was a restaurant/room service. However, you can easily walk a block or two in any direction and find a place to eat. Daily happy hour at the rooftop pool as well. Five stars! Pricey but worth it.
Bodde här 4 nätter i december 2023
Svar från Jeff 15 dec. 2023
Bridget,Thank you for your Excellent 5-Star review of H2O Suites and for celebrating your Anniversary with us. Our team works hard to leave such positive impressions and we are glad to hear you enjoyed our rooftop pool, daily happy hour offerings, our clean property along with enjoying your private plunge pool. We look forward to your next visit.All the Best, Jeff Swirsky, VP of Operations

8/10 Bra

Pierre

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Déçu J’ai séjourné 3 nuits et je n’y retournerai pas. Ne vaut pas le prix demandé. Aucun charme, uniquement de l’esbroufe… Je préfère les hôtels authentiques comme le Marquesa qui offre en plus le petit déjeuner.
Bodde här 3 nätter i december 2023
Svar från Jeff 13 dec. 2023
Thanks for being our guest and for sharing your review. We appreciate your feedback and will follow up.All the Best,jeff Swirsky, VP of Operations

10/10 Fantastiskt

Michelle

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Convenient location with a short walk to restaurants and Duval Street. Very quiet and tranquil. Male bartender was less than friendly or accommodating. Overall great experience. Will definitely stay here again.
Bodde här 7 nätter i november 2023
Svar från Jeff 8 dec. 2023
Dear Michelle,Thank you so much for taking the time to leave us your 5-Star review of our hotel. We are glad you enjoyed our tranquil location and that you will return again. We appreciate and will follow up directly on the additional comments relating to our bartender. We look forward to hosting your next trip. All the Best, Jeff Swirsky, VP of Operations

10/10 Fantastiskt

Viktor

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This whole property is amazing. Pictures don’t describe it. Definitely worth staying here.
Bodde här 1 natt i december 2023
Svar från Jeff 8 dec. 2023
Dear Viktor,Thank you so much for taking the time to leave this Amazing 5-Star review of H2O Suites. We look forward to hosting your next trip. All the Best, Jeff Swirsky, VP of Operations

10/10 Fantastiskt

Terry Lee

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great staff …very clean property very private
Bodde här 4 nätter i november 2023
Svar från Jeff 8 dec. 2023
Dear Terry,Thanks for sharing your 5-Star review of H2O Suites. We truly appreciate the comments about our great team, that we are so proud of as they work hard to ensure all of our guests have such memorable experiences. We hope to see you again soon.All the Best, Jeff Swirsky, VP of Operations

10/10 Fantastiskt

Nick Tyan

Reste med sin partner
Gillade: Bekvämligheter och boendets skick och faciliteter
I wish there was more transparency around happy hours, etc. You get charged a resort fee per night, but it is hard to understand when and how to take advantage of it. As a customer it seems like a waste.
Bodde här 3 nätter i november 2023
Svar från Jeff 29 nov. 2023
Dear Nick,Thanks for your recent 5-Star review of our hotel. We appreciate your feedback on our offerings with happy hour and will share this with our team.We look forward to seeing you again if your plans bring you back to Key West.All the Best,Jeff Swirsky, VP of Operations

10/10 Fantastiskt

Jacques, Fort Lauderdale

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location and awesome facility and staff
Bodde här 2 nätter i november 2023
Svar från Jeff 28 nov. 2023
Thank you for sharing your excellent 5 star review of our hotel. We believe we have some of the best amenities and by far the best staff that makes our hotel so special. We look forward to seeing you again if you return to Key West.All the Best, Jeff Swirsky, VP of Operations

10/10 Fantastiskt

Holly

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Wonderful Stay at the beautiful H20
Our stay was wonderful. They thought of every detail. The courtyard was stunning. The Premium pool room was the best room I've ever stayed in at a hotel. The bed was very comfortable as well. My only complaint is that I didn't book a longer stay which is my fault ;d. I highly recommend H20 suites, and will be back! Thank you for everything.
Bodde här 3 nätter i november 2023
Svar från Jeff 21 nov. 2023
Thank you for taking the time to share your Excellent review of H2O Suites. We are so glad you enjoyed our Premium Pool Suite and look forward to seeing you again soon if your plans bring you back to Key West.All the Best,Jeff Swirsky, VP of Operations

10/10 Fantastiskt

Lynn

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I prefer this side of the island, no cruise ships close by.
Bodde här 3 nätter i november 2023
Svar från Jeff 16 nov. 2023
Thank you so much for taking the time to write this Five Star review of our hotel.We look forward to hosting your next trip.All the best,Jeff Swirsky, VP Operations

10/10 Fantastiskt

Alex

Bodde här 3 nätter i oktober 2023
Svar från Jeff 24 nov. 2023
Thank you for taking the time to leave this Excellent Five-Star review of our hotel.We look forward to hosting your next visit to Key West.All the Best,Jeff Swirsky, VP of Operations

10/10 Fantastiskt

Nancy

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The only things we didn't like were the hidden resort fees and parking fees. When I booked this through Expedia there was no mention of these extra fees.. The place was pricey enough without adding hidden fees that we didn't expect... Full disclosure please.
Bodde här 3 nätter i oktober 2023
Svar från Jeff 2 nov. 2023
Thank you for taking to time to share your Excellent 5 star review of H2O Suites. We appreciate you choosing to be our guest and for sharing your feedback. We hope to see you again soon.All the best,Jeff Swirsky, VP of Operations

10/10 Fantastiskt

Richard

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Best hotel in KW
This was our second stay at H2O...it is a great place in the heart of KW. Couldn't see us stay anywhere else.
Bodde här 5 nätter i oktober 2023
Svar från Jeff 26 okt. 2023
Dear Richard,Thank you for sharing your Excellent review of H2O Suites and for being one of our frequent guests. We are glad you had such a great time and look forward to seeing you again soon.All the Best,Jeff Swirsky, VP of Operations

10/10 Fantastiskt

Ronald

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Most recent
Amazing stay. Well done to the leadership. Spotless and efficient try the Italian restaurant next store it’s awesome too. We will return. Thx.
Bodde här 3 nätter i oktober 2023
Svar från Jim 14 okt. 2023
Thanks for taking the time to leave this Amazing review of our hotel.We look forward to hosting your next visit to Key West.All the best,Jim Heineman VP Operations

10/10 Fantastiskt

Ashleigh

Reste i grupp, Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Was just what we needed for a quiet getaway!
Bodde här 4 nätter i september 2023
Svar från Jim 4 okt. 2023
Thanks for taking the time to leave this Five Star review of our hotel.We look forward to hosting your next visit to Key West.All the best,Jim Heineman VP Operations

10/10 Fantastiskt

craig

Gillade: Renlighet, personal och service och boendets skick och faciliteter
A couple got into a major fight the first night and we could not sleep and then other nights there was noise from I’m guessing frogs that was so load they kept us awake
Bodde här 4 nätter i september 2023
Svar från Jim 26 sep. 2023
Thanks for taking the time to leave this Five Star review of our hotel.We look forward to hosting your next visit to Key West.All the best,Jim Heineman VP Operations

10/10 Fantastiskt

Heidi

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We loved this for a quiet getaway. Service was amazing. Would definitely stay here again.
Bodde här 5 nätter i september 2023
Svar från Jim 22 sep. 2023
Thanks for taking the time to leave this Five Star Review of our hotel.We look forward to hosting your next visit to Key West.All the best,Jim Heineman VP Operations

10/10 Fantastiskt

Jeff

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was great!! and everything was very clean. I found my home away from home.
Bodde här 3 nätter i september 2023
Svar från Jim 20 sep. 2023
Thanks for taking the time to leave this Five Star review of our hotel.We look forward to hosting your next visit to Key West.All the best,Jim Heineman VP Operations

10/10 Fantastiskt

Brittany

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 4 nätter i september 2023
Svar från Jim 19 sep. 2023
Thanks for taking the time to leave this Five Star review of our hotel.We look forward to hosting your next visit to Key West.All the best,Jim Heineman VP Operations

2/10 Väldigt dåligt

Sean

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
Definitely not a well staffed hotel
The hotel has very nice rooms. The issue is the service from the people from the front desk to the pool attendants was a zero. This is a high end stay hotel yet the front desk treated people like it was a one star hotel. It definitely was lacking from the moment we arrived to every interaction. The bartender at the pool would talk about beating people up as a bouncer to encouraging people to smoke pot or more at the pool. We have stayed at many places around the world - expensive and cheaper - and these were by far the worst we have encountered. Definitely not worth the money we paid.
Bodde här 4 nätter i september 2023
Svar från Jim 17 sep. 2023
I am sorry that we could not meet your expectations.I took the opportunity to review our cameras at our Front Desk and our Pool Bar area and your comments are not consistent with your actions.Jim Heineman VP Operations

10/10 Fantastiskt

Marion

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
One of the best places we have stayed. Everything was nice and clean💕
Bodde här 4 nätter i september 2023
Svar från Jim 16 sep. 2023
Thanks for taking the time to leave this Five Star review of our hotel.We look forward to hosting your next visit to Key West.All the best,Jim Heineman VP Operations

10/10 Fantastiskt

Dana

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property was beautiful. The staff were attentive and very friendly. We enjoyed the peace. It felt as if we were on an island resort. Thank you for making our 12th anniversary memorable.
Bodde här 4 nätter i september 2023
Svar från Jim 14 sep. 2023
Thanks so much for taking the time to leave this Five Star review of our hotel.We look forward to hosting your next visit to Key West.All the best,Jim Heineman VP Operations

10/10 Fantastiskt

Kimmie

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place to stay in Keywest close to everything rooms are great and are bartender Casey was great
Bodde här 5 nätter i september 2023
Svar från Jim 11 sep. 2023
Thanks so much for taking the time to leave this Five Star Review of our hotel.We look forward to hosting your next visit to Key West.All the best,Jim Heineman VP Operations

10/10 Fantastiskt

Luke

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The private pool, & public roof pool/bar makes this resort stand-out! Very friendly & helpful staff that took immaculate care of our room/pool multiple times a day! Made for a phenomenal honeymoon get away!
Bodde här 5 nätter i september 2023
Svar från Jim 10 sep. 2023
Thanks so much for taking the time to leave this Five Star review of our hotel.We look forward to hosting your next visit to Key West.All the best,Jim Heineman VP Operations

10/10 Fantastiskt

jane lindsay

Bodde här 2 nätter i augusti 2023
Svar från Jim 23 sep. 2023
Thanks for taking the time to leave this Five Star review of our hotel.We look forward to hosting your next visit to Key West.All the best,Jim Heineman VP Operations

10/10 Fantastiskt

Amanda

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had such a great two night stay at H2O Suites. The location was perfect. We walked almost everywhere and used the scooters outside the hotel one morning to explore a bit further. We didn’t have a room with a private pool but didn’t really miss it. The hotel pool was nice but we never used it as we had other plans for the weekend. I did a ton of research prior to our trip and couldn’t be happier with our decision to stay here!
Bodde här 2 nätter i augusti 2023
Svar från Jim 27 aug. 2023
Thanks so much to write this great review of our hotel.We look forward to hosting your next visit to Key West.All the best,Jim Heineman VP Operations