Husdjursvänliga hotell i Kijimadaira

“We tried to cancel the reservation with all or some refund due to death of a family member just a few days before our check-in day. We provided everything we have including death certificate but the facility insisted the whole prepaid fees in full are not refundable. We understand the hotel's policy but rather than show their condolences in any degrees, the hotel letting us not just suffer for lost of life and also financially lost. The hotel has lost their reputation on one of the most...

“Very unique traditional onsen experience! Staff were very kind and helpful. Only stayed on night but it was perfect, very close to Yudanaka train station and Snow Monkey Park bus station, and only a mile walk from Shibu Hot Springs! Thank you very much. ”

“The Onsen was wonderful and relaxing, staff were extremely friendly and provided services like a pickup/dropoff at the train station and a shuttle to the entrance to the Snow Monkey Park. There was also a great view of the town from our window on the 4th floor.”

“Great place, great service and great food!”

“古いですが清潔感があり、スタッフさんの対応もよかったです。チェックイン方法が文字化けして読めなかったので焦りましたが、カスタマーセンターの方に相談したら教えてくださり、無事にチェックインできました。”