We paid for a “lodge” overlooking the golf course we were first given a room in the middle of the grounds - we asked for a “lodge” with a balcony on the golf course which we got but the room was tiny - the balcony with no chairs - no coat hangers - I spoke to the manager who had reallocated us but was not forthcoming with any compensation. The room below which our friends stayed in, the tv did not work & was told they would need to share with us ? However, they did mend the tv & were given a bottle of wine as a way of compensation. We could not go in the castle as there was a wedding which was also disappointing. Overall, we were looking forward to our stay at kilkea “lodges” on our last stay of a road trip & treated ourselves so paid more than we would normally but left very deflated.