Exteriör

Recensioner av Courtyard by Marriott Kingston

3 out of 5
Courtyard by Marriott Kingston
500 Frank Sottile Blvd, Kingston, NY

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 454 av 823 recensioner" "
8 - Bra i betyg. 229 av 823 recensioner" "
6 - Okej i betyg. 73 av 823 recensioner" "
4 - Dåligt i betyg. 49 av 823 recensioner" "
2 - Väldigt dåligt i betyg. 18 av 823 recensioner" "

9,0/10

Renlighet

9,0/10

Personal och service

8,2/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

8,6/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Kendra

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Our check-in process was absolutely seamless and the young woman at the front desk was incredibly helpful. The room was spotless and everything we needed for our one night stay and then some. If we are ever in the area again we will certainly choose this hotel and I highly recommend it to anyone passing through.
Bodde här 1 natt i maj 2024
Svar från Faith V. Assistant General Manager 22 maj 2024
Thank you so much for your amazing review and kind comments about our staff! We sincerely appreciate it and hope to welcome you back again soon for another wonderful stay.Have a fantastic day!

10/10 Fantastiskt

Greg

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hotel was very clean. Check-in was quick and easy.
Bodde här 1 natt i maj 2024
Svar från Faith V. Assistant General Manager 22 maj 2024
Thank you for your wonderful review! We are happy to hear you enjoyed your stay and hope to welcome you back again soon.Have a great day!

10/10 Fantastiskt

Magdalena

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från Faith V. Assistant General Manager 15 maj 2024
Thank you so much for your wonderful review of your stay! We truly appreciate it and hope to welcome you back again soon!

10/10 Fantastiskt

Kyle

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
👍
Bodde här 1 natt i maj 2024
Svar från Faith V. Assistant General Manager 15 maj 2024
Thank you so much for your kind review! We truly appreciate it and hope to welcome you back again soon.

10/10 Fantastiskt

Francois

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Faith V. Assistant General Manager 15 maj 2024
Thank you for your amazing review of your stay! We truly appreciate it and hope to welcome you back again soon!

10/10 Fantastiskt

Luis

Bodde här 1 natt i april 2024
Svar från Faith V. Assistant General Manager 22 maj 2024
Thank you for a fantastic review! We hope to see you again soon!Have a wonderful day!

10/10 Fantastiskt

Richard

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Check-In / Out was easy and effortless, room was in excellent condition and well kept / clean.
Bodde här 1 natt i april 2024
Svar från Faith V. Assistant General Manager 26 apr. 2024
Thank you so much for your amazing review! We are so happy to hear that you enjoyed your stay, and hope to welcome you back again soon.Have a wonderful day!

10/10 Fantastiskt

Richard

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was a very easy stay. Very quiet and very stress free. There is a lot of shopping around the area if you need anything which made it easy. I would highly recommend!
Bodde här 4 nätter i april 2024
Svar från Jill 25 apr. 2024
Richard, thank you for sharing such a wonderful review of your stay at the Courtyard by Marriott Kingston, NY. We're glad you had a comfortable stay! We appreciate your praise and hope to welcome you back again soon for another fantastic experience.

10/10 Fantastiskt

Mark, Cary

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The Target was just across the parking lot and was very handy for last minute items. Fitness center was clean and had just what I needed.
Bodde här 2 nätter i april 2024
Svar från Faith V. Assistant General Manager 23 apr. 2024
Thank you for your wonderful review! We sincerely appreciate it and hope to welcome you back again soon for another fantastic stay. Have a great day!

10/10 Fantastiskt

Christine

Excellent
Bodde här 1 natt i april 2024
Svar från Jill 22 apr. 2024
Thank you so much for taking the time to leave this wonderful review for Courtyard by Marriott Kingston! We are so happy that our staff could contribute to a successful stay! We hope to see you again soon!

10/10 Fantastiskt

Raquel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Jill 22 apr. 2024
Thank you so much for taking the time to leave this wonderful review for Courtyard by Marriott Kingston! We are so happy that our staff could contribute to a successful stay! We hope to see you again in the near future!

10/10 Fantastiskt

Selena

Bodde här 1 natt i april 2024
Svar från Faith V. Assistant General Manager 7 maj 2024
Thank you so much for your amazing review! We truly appreciate it and hope to welcome you back again soon for another wonderful stay.Have a great day!

10/10 Fantastiskt

Barbara

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Faith V. Assistant General Manager 16 apr. 2024
Thank you so much for your wonderful review! We sincerely appreciate it and hope to welcome you back again for another fantastic stay. Have a wonderful day!

10/10 Fantastiskt

Patricia

Bodde här 1 natt i april 2024
Svar från Faith V. Assistant General Manager 3 maj 2024
Thank you so much for your amazing review! We truly appreciate it and hope to welcome you back again soon for another fantastic stay.Have a wonderful weekend!

10/10 Fantastiskt

Karol

Reste med familj och småbarn
Gillade: Bekvämligheter och boendets skick och faciliteter
Great comfortable suite.
Bodde här 1 natt i april 2024
Svar från Faith V. Assistant General Manager 10 apr. 2024
Thank you so much for your wonderful review! We truly appreciate it and hope to welcome you back again soon!Have a wonderful day!

10/10 Fantastiskt

Allynn

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
A modern clean hotel.
Bodde här 1 natt i april 2024
Svar från Faith V. Assistant General Manager 8 apr. 2024
Thank you so much for your fantastic review! We sincerely appreciate it and hope to welcome you back soon for another amazing experience.Have a fantastic day!

10/10 Fantastiskt

Justin

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Na
Bodde här 1 natt i april 2024
Svar från Faith V. Assistant General Manager. 5 apr. 2024
Thank you for sharing such a wonderful review of your stay at the Courtyard by Marriott Kingston, NY. We're glad you had a comfortable stay! We appreciate your praise and hope to welcome you back again soon for another fantastic experience.Have a great day!

10/10 Fantastiskt

Bartlomiej

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice cafe
Bodde här 1 natt i mars 2024
Svar från Faith V. Assistant General Manager 1 apr. 2024
Thank You so much for your wonderful review! We sincerely appreciate it and hope you will join us again on your next trip!Have a wonderful day!

8/10 Bra

Masayuki, MORRIS PLAINS

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The only thing is that the pool and hot tub are unavailable due to renovations.
Bodde här 1 natt i mars 2024
Svar från Courtyard Staff 30 mars 2024
Thank you for your review! We hope you can stay with us again in the future!

10/10 Fantastiskt

Gail

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Faith V. Assistant General Manager 27 mars 2024
Thank you for sharing such a wonderful review of your stay at the Courtyard by Marriott Kingston, NY! We appreciate your praise and hope to welcome you back again soon for another fantastic experience.Have a wonderful day!

10/10 Fantastiskt

Bryson, Stratford

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Courtyard Kingston Staff 25 mars 2024
Thank you for choosing to stay with us and for such a great review! We hope you will stay with us again in the near future!

6/10 Okej

Fay

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Courtyard Staff 28 mars 2024
Thank you for your review.

8/10 Bra

Victor M

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Stay was excellent unfortunately was under construction.
Bodde här 1 natt i mars 2024
Svar från Jill Dispensa 6 mars 2024
Victor, it's wonderful to hear you had an excellent stay at the Courtyard by Marriott Kingston, NY! We appreciate your praise and hope to welcome you back again soon for another fantastic experience.

6/10 Okej

Shanill

Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Courtyard Kingston Guest Services 6 mars 2024
We appreciate you taking the time to share your feedback.It's unfortunate your time with us was less than ideal, resulting in a negative review. The satisfaction of our guests is important to us. If you would like to contact us with more feedback, please do so.

4/10 Dåligt

Carlyle

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet
Gillade inte: Bekvämligheter och boendets skick och faciliteter
The hotel itself was nice, however the pool and gym were closed due to renovations. I brought my kids on a ski trip from New Jersey and the one reason I booked this hotel was for the pool and hot tub after skiing. It’s inexcusable that Expedia does not give you that information prior to booking. I’ve been a long time customer to Expedia but no longer.
Bodde här 1 natt i februari 2024
Svar från Jill 27 feb. 2024
Carlyle,We're sorry to hear that your experience didn't meet your expectations, particularly regarding the closure of our amenities during our renovation. We take all feedback to heart. It's relieving to hear positive comments about our hotel itself. We are committed to providing exceptional service. We hope for a chance to deliver a more satisfactory experience in the future. We hope that you can and will stay with us after our renovations are completed in early April 2024.

10/10 Fantastiskt

robert

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2024
Svar från Jill Dispensa 24 feb. 2024
Robert, thank you for sharing such a wonderful review of your stay at the Courtyard by Marriott Kingston, NY. We're glad you had a comfortable stay! We appreciate your praise and hope to welcome you back again soon for another fantastic experience.

10/10 Fantastiskt

Ian

Bodde här 1 natt i februari 2024
Svar från Jill Dispensa 23 mars 2024
Thank you for sharing such a wonderful review of your stay at the Courtyard by Marriott Kingston, NY. We're glad you had a comfortable stay! We appreciate your praise and hope to welcome you back again soon for another fantastic experience.

10/10 Fantastiskt

Crystal

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2024
Svar från Jill 20 feb. 2024
Crystal,Thank you so much for your wonderful review of the Courtyard by Marriott Kingston, New York. We hope you will come stay with us again soon!

10/10 Fantastiskt

audra

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fantastic
Bodde här 1 natt i februari 2024
Svar från Jill Dispensa 18 feb. 2024
Audra, it's wonderful to hear that your stay at the Courtyard by Marriott Kingston, NY was fantastic! We look forward to welcoming you back for another memorable stay. Thank you!

10/10 Fantastiskt

Amanda

Bodde här 1 natt i februari 2024
Svar från Jill Dispensa 23 mars 2024
Thank you for sharing such a wonderful review of your stay at the Courtyard by Marriott Kingston, NY. We're glad you had a comfortable stay! We appreciate your praise and hope to welcome you back again soon for another fantastic experience.

10/10 Fantastiskt

Kyle

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff is friendly and professional.
Bodde här 1 natt i januari 2024
Svar från Jill Dispensa 3 feb. 2024
Thank you so much! We hope to see you again soon!

10/10 Fantastiskt

Ella

Bodde här 1 natt i januari 2024
Svar från Faith V. Assistant General Manager 20 mars 2024
Thank you for your wonderful review of our hotel! We truly appreciate it and hope to welcome you back again soon for another fantastic stay. Have a wonderful day!

10/10 Fantastiskt

Margaret L

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Jill Dispensa 27 dec. 2023
Thank you so much for your generous score of our hotel! We hope you can stay with us again! Happy Holidays!

10/10 Fantastiskt

Lauren

Bodde här 1 natt i december 2023
Svar från Jill Dispensa 12 jan. 2024
Thank you so much! Please come see us again soon!

6/10 Okej

Jennifer

Affärsresenär
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
Housekeeping would try to clean the room at 830am, way before check-out, however, if not checking out, housekeeping would never come to clean the room. The woman working the coffee bar was very rude and not personable at all. She acted like we were inconveniencing her by trying to utilize the services.
Bodde här 3 nätter i november 2023
Svar från Courtyard Kingston 9 dec. 2023
Please feel free to reach out to the hotel with any questions.Thank you,

10/10 Fantastiskt

Jonathan, Jersey City

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i november 2023
Svar från Jill Dispensa 5 dec. 2023
Thank you so much!! Please come see us again soon!

6/10 Okej

Hilary

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
We took a suite. I informed the manager that there ;was no closet rod; it was difficult to open and close front door (carpet pile too high); no coffee table so nowhere to eat a meal; poor lighting for reading in bed. I actually expected her to offer a discount or at least an apology. She just kept saying "we're being renovated".
Bodde här 2 nätter i november 2023
Svar från Courtyard Team 27 nov. 2023
Hilary, Good morning! I’m not sure where the disconnect is between my apology and an explanation regarding your complaint. Our new rooms will not have coffee tables. Our entire hotel is under renovation. no part of the hotel is 100% complete yet. I am truly sorry that you did not have a hanger bar in your closet. However, as I have stated in several other responses, it is being installed this week. All your other concerns are being addressed during our renovation, if you have any further comments or questions, please feel free to call me and we can speak about this again. Thank you.

4/10 Dåligt

bruce

Gillade inte: Renlighet
my plans were changed and i couldn't get there. tried to cancel a week ahead and they told me no refund. A week ahead is plenty of time to re-book the room. that really stinks. Not my choice to stay again. Oh, and if I'm not wrong i paid for a room that could be canceled if needed. That was ignored as well. Pretty shabby
Bodde här 1 natt i november 2023
Svar från Courtyard Kingston Team 5 dec. 2023
Please contact the hotel at your earliest convenience.Thank you,

6/10 Okej

Jude

Affärsresenär, Reste med familjen
Gillade: Renlighet och personal och service
It was fine, staff was lovely, just a lot of little things weren’t well maintained or designed. Drippy shower head, shower wallpaper peeling because hot showers, not enough electric plugs near bed, only two tissues in tissue box, no USB ports. A bit out of date and needing a freshen-up. It’s not near uptown or downtown, it’s in the mall area, yet there’s no safe way to walk to the many restaurant offerings on the strip. In sum: reasonably priced and quite acceptable, just not great.
Bodde här 2 nätter i oktober 2023
Svar från Faith V. - Assistant General Manager 25 okt. 2023
Thank you for your review. We are currently undergoing a full renovation! This will include the addition of things such as USB ports and updated décor. We hope you will come visit again after the renovation is complete in 2024!

8/10 Bra

Melissa

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Location by an almost deserted shopping mall makes the area feel unsafe.
Bodde här 3 nätter i oktober 2023
Svar från Jill Dispensa 24 okt. 2023
Melissa,Thank you for your review.. We too are disappointed with our indoor mall being mostly vacant. There are new medical offices on the south side of the "mall" with Target, Dicks and a few other stores on the north side. We are very interested to see what they will do next with the rest of it. It's simply crazy how many stores are closing all around the country! If you come visit the area again, we would be happy to show you some more of our local shopping offerings!

6/10 Okej

Simon, woking

Gillade: Renlighet och personal och service
The staff team were really welcoming and extremely helpful – well done everybody! The one big negative issue was the lack of appropriate facilities for anybody like to be in a wheelchair. Despite being fertilised as ADA compliant, there were no grab rails in the shower, no didn’t have a secure seat. The level of my bed, relative to the height of my wheelchair was too high – I only just got safely onto the bed. These difficulties are no reflection of the staff, who are a great bunch, they need to be addressed by senior management. It would have been helpful to have a safe in the room.
Bodde här 5 nätter i oktober 2023
Svar från Jill 19 okt. 2023
Thank you so much for your review! You were very delightful, and our staff enjoyed you as well! Thank you so much for recognizing our staff, as that is always appreciated! My team is looking into the ADA requirements. It is always good to double check our compliance. Thank you so much for bringing this to our attention. We hope to see you again in the near future!

2/10 Väldigt dåligt

Freddy

Affärsresenär, Reste med sin partner
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Target in front of it
Bodde här 1 natt i september 2023
Svar från Jill Dispensa 29 sep. 2023
Thank you for your visit. Target is located on a separate piece of property about 300 yards away from our hotel. We are also near Walmart, Sam's Club and many other stores, as we are in a business district. Marriott has many other properties that are located in more remote areas. If you find that you ever need assistance in booking one of those locations, please feel free to reach out!Thank you.

10/10 Fantastiskt

Lisa

Bodde här 1 natt i september 2023
Svar från Faith V. Assistant general manager 17 okt. 2023
Thank you so much for your review! We truly appreciate it!

6/10 Okej

Desmond

Gillade: Personal och service och bekvämligheter
General amenities and staff services were good. The rooms were not fresh though. Could not stay in the initial room assigned because it smelled moldy and stuffy. Got another room which was better but it didn't smell fresh and clean either.
Bodde här 1 natt i september 2023
Svar från Jill 7 sep. 2023
Please come see us after our long overdue renovation! Thank you!

8/10 Bra

Francis

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från Jill 7 sep. 2023
Thank you for your review!

10/10 Fantastiskt

Beth

Gillade: Renlighet, personal och service och boendets skick och faciliteter
.
Bodde här 1 natt i september 2023
Svar från Jill 7 sep. 2023
Thank you for your review!

10/10 Fantastiskt

Rosalie

Gillade: Bekvämligheter
Nice staff and hotel is clean
Bodde här 3 nätter i augusti 2023
Svar från Jill 7 sep. 2023
Thank you for your review!

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very nice stay
The hotel was clean, comfortable, had good staff, decent food options, late night bar, indoor and outdoor seating.
Bodde här 3 nätter i augusti 2023
Svar från Jill 7 sep. 2023
Thank you for your review!

4/10 Dåligt

Natasha

Reste med sin partner
Gillade: Renlighet
Gillade inte: Personal och service
They gave us room 220 which is right next to the elevator, the elevator had a door like it was a room and was less than 2 ft from the room door. We asked to be moved, the lady downstairs made a comment but still changed our room to 338. We get to room 338, only to find that someone was already occupying the room. Thank God they weren’t in the room when we entered. She then asked us to come down and changed our room. We checked out and I was charged $350 because allegedly my room “reeked” of marijuana. We don’t smoke marijuana and even if we did, we wouldn’t be dumb enough to do it in a hotel with signs warning that even if you smell like marijuana coming from outside you would be fined! They fine you for smelling like a legal drug and falsely accuse you of doing it on their premises. The hotel carpets are dirty and run down. The room was good not great.
Bodde här 1 natt i augusti 2023
Svar från Jill 4 sep. 2023
Unfortunately Natasha, we were unable to sell your room after your stay. Sometimes we can give a little leeway on these charges, but when the room is unsellable after someone stays in it, we have to follow through with the fine.

4/10 Dåligt

Verifierad resenär

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Disappointing for the price
There was no way to control the air conditioner which was on all of the time snd I was cold. The TV was old and hard to operate. There was mold on the wall - high behind the TV - probably from the a/c running so much.
Bodde här 1 natt i augusti 2023
Svar från Guest Services 1 sep. 2023
Renovation begins 9/2023. Temp control is accessible in every room.