Hotell nära Kingwood Center

“Woke up at 4am to a bed bug infestation requested a refund staff said she was unable due to the manager not being there and she can’t call the manager that early and it being her day off she is unable to contact her me and my family didn’t have a good night slleeep why should”

“Hotel was right off the highway, so was very noisy. Room was dingy and very outdated. Toilet barely flushed, there were ants in the bathroom. The sheets seemed cleaned, but bed was very uncomfortable. My card quit working for no reason, so I had to go to the office to reactivate it. I bought a pop from the vending machine. It was all sticky and was barely cold. I did not feel safe leaving my belongings in the room, so I took them with me whenever I left.”

“Bri was absolutely amazing our whole trip! I didnt catch the name of the gentlemen that helped us at nice but he was also amazing”

“Extremely courteous staff, great breakfast! ”

“Hotellet är utmärkt för långtidsvistelser då det finns ett pentry på rummet. Frukosten är av enklare slag men rummet och hotellet i övrigt var rent och fräscht.”

“The main door to the suite didn't latch properly for the time we were there, We were not happy about that told the staff . The staff was fantastic , helpful kind . The toilet need to be fixed properly was not bolted down. But once asked the maintenance worker he did the best he could. Staff was super helpful.”

“Window blind fell but the instantly gave us a new room no problem”

“Very nice hotel. Our room was very clean and comfortable. Our bathroom was very clean and looked upgraded. Delicious breakfast with nice variety. The staff at front desk were helpful and friendly. Definitely recommend.”

“Light and outlet over the sink was not working. Room hall light did not work. Door from parking lot to hotel was inoperable. Floors in bathroom were not clean. The fire alarm sounded in the middle of the night for about 30 seconds. The breakfast was good.”

“This hotel is amazing 😍”

“The staff are amazing! I had called to let them know that we’d have a late check-in and had to call back twice since we kept being delayed. The staff were very kind and accommodating. Checking in after 1:00 am and finding spotless rooms, comfortable beds and updated bathrooms was so nice. Breakfast was good—loved making the mini waffles!”

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“C”

“Room was okay for the price. However shower was a disaster. Not enough water pressure to even move the water up to the shower head. Had to take shower with the hand held unit which was also weak. They really to fix this. Only reason I don't give the stay an "Excellent"”

“Room was very cute and the jacuzzi tub was great! Was able to easily chat with staff t text and they responded very quickly”

“Needs updates, breakfast times need changed, overly crowded long lines. Waffle makers should move it held up the line. Pool was fun and clean, but no pool towels were available several times we needed them. Our bathroom sink didnt drain.”

“Very well maintained super nice staff good food very good wine interesting older building with modern bathrooms .”