Hotell i Kiriwhakapapa

“Välskött motell i Masterton”

“Gammalt och slitet. Kackerlacka på rummet. Ingen personal på plats. Poolen var stängd och inte rengjord. Mysigt område och trevlig uteplats. ”

“Accommodation was good”

“This place is a disgrace. Grubby, not maintained, the grounds used to be beautiful but now they are overgrown, the decks are rotting, the windows are dirty, generally awful and certainly not worth $150/night and that is a discounted rate (really!). Absolutely ruined our stay in Masterton at a time when we were grieving.”

“Enastående service! ”

“Great unobtrusive Kiwi hospitality in a wonderful location. We were there in early spring and already the garden was bursting with color with tulips, daffodils, and blossoms on the trees. Birdsong everywhere. Enjoyed a very comfortable room and a great breakfast. Had great communication from Renee and Kevin. Looking forward to returning.”

“They charged me twice for the room in error and I still haven't received a refund. I messaged them as soon as I realised I'd been over charged and never received a reply to that message. I have to call to get any updates. Check in was via an app which was not straight forward and I wasn't initially sent the access code.”

“The heater worked once an stopped working for the next 2 days”

“Staff were really helpful we weren't sure if we would make it before reception closed so I sent them a message they called me back with an alternative option. We did manage to get there in time & they checked if we had everything we needed”