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Recensioner av Vittoria Suites - Kisumu

3 out of 5
Vittoria Suites - Kisumu
Off Tom Mboya Road, Milimani, Kisumu

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 27 av 56 recensioner" "
8 - Bra i betyg. 24 av 56 recensioner" "
6 - Okej i betyg. 3 av 56 recensioner" "
4 - Dåligt i betyg. 2 av 56 recensioner" "
2 - Väldigt dåligt i betyg. 0 av 56 recensioner" "

9,2/10

Renlighet

9,2/10

Personal och service

9,0/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

8,0/10

Hållbarhet

Recensioner

8/10 Bra

Hanna

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
You get what you pay for
Good Hotel for its level but we had issues with the water in our room. We got to change room, but the new didn’t have a safe. They agreed to let us also have access to the first room but when we came back at night the card was not working. They should try to do regular maintenance and make sure all rooms have the same standard. All rooms have the strange mosquito curtains which covers off the bed and bathroom. But a lot of mosquitoes come in through the bathroom because the windows there don’t have mosquito net. I would prefer mosquito nets that only covers the whole bed. Plus nets have some small holes in them including where they are attached to the wall. This was my second time staying there so I think you get what you pay for. For my first stay there were no issues except small holes in mosquito net. Staff are very responsive.
Bodde här 2 nätter i februari 2024

8/10 Bra

Zoher

.
Bodde här 2 nätter i maj 2024

4/10 Dåligt

Antony

Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Carol Ann, Largo

Gillade: Renlighet, personal och service och boendets skick och faciliteter
I would book here again.
Bodde här 3 nätter i februari 2024

8/10 Bra

Hubert

Gillade: Renlighet, personal och service och boendets skick och faciliteter
J ai regretté que dans un établissement de ce standing. Il soit impossible de se procurer de l eau gazeuse.
Bodde här 5 nätter i oktober 2023

10/10 Fantastiskt

Gary

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The Vittoria continues to be an excellent hotel in Kisumu. The place is clean and well maintained, room size is good. Mostly, the staff is always helpful and friendly. Everyone staffing the Vittoria deserves a nice pat on the back.
Bodde här 5 nätter i september 2023

6/10 Okej

AAH

Gillade: Renlighet och personal och service
The hotel was clean, the room was just adequate for one, it lacked a refrigerator, and microwave. The TV was bad, two local channels & Aljazeera. The staff was helpful and courteous, the food was great.
Bodde här 6 nätter i september 2023

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great for business trips
Perfect for business trips. Great service, secure building, strong WiFi, good restaurant, and outdoor garden area. The location is OK but I think that’s why you save on the price with it being a bit further from city center.
Bodde här 6 nätter i juli 2022

8/10 Bra

Wesley

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hot water problems
My biggest gripe was that the hot water was an issue. I called the front desk and the staff attempted to troubleshoot the problem. Maintenance came to address the issue with no real timeline of when the water would be hot enough to shower. Because of the delay we were late for our excursion. The staff were very friendly and seemed as though they were genuinely apologetic and wanted to offer a resolution, but the hotel was full.
Bodde här 1 natt i mars 2022

10/10 Fantastiskt

Michael

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very clean. Kind staff. Good breakfast
They have very clean rooms which I was able to see a number of as I had my pick. I ended up with a free upgrade to a larger family room. The bed was very comfy and they seemed to have a good variety of food for breakfast. The staff were very kind and helpful. They even found the gold chain that I'd forgotten in my room and I notified me before I left. I'll definitely be back..
Bodde här 1 natt i februari 2022

10/10 Fantastiskt

Reuben

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I particularly liked the location away from town. Their Wi-Fi is great. A nice place where one can get work done. Nice food too.
Bodde här 1 natt i december 2021

10/10 Fantastiskt

Faith

Affärsresenär
Good, a bit of attrition over the years, may require some touch up
Bodde här 1 natt i september 2021

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i maj 2021

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean and nice.
Bodde här 1 natt i mars 2021

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The Kitchen staff was quite friendly and the food was sumptious!👍
Bodde här 1 natt i mars 2021

6/10 Okej

Verifierad resenär

Bodde här 3 nätter i november 2019

10/10 Fantastiskt

Frédéric

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2019

8/10 Bra

Ezra Ogwell

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Clean hotel
The hotel is clean and well maintained. The location is a bit hidden and the back side is a busy road. It’s however comes recommended by me.
Bodde här 1 natt i juli 2019

10/10 Fantastiskt

Robyn

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2019

10/10 Fantastiskt

Ali

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i juni 2019

8/10 Bra

Verifierad resenär

Reste i grupp, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Rooms were very nice. Patio dining was also very good, as was the breakfast.
Bodde här 1 natt i juni 2019

10/10 Fantastiskt

William

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i juni 2019

8/10 Bra

yogesh

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i maj 2019
Svar från RESERVATIONS 27 maj 2019
Thank you for staying at Vittoria Suites Hotel. We really appreciate you review and feedback. We do hope you will visit us again in Kisumu.

8/10 Bra

Verifierad resenär

Bodde här 15 nätter i mars 2019
Svar från Reservations 11 apr. 2019
Thank you for staying at Vittoria Suites. Thank you also for the wornderful review. We do hope you will visit us again.It was a pleasure hosting you.

10/10 Fantastiskt

Sergio

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i mars 2019
Svar från Reservations 11 apr. 2019
Thank you for staying at Vittoria Suites. Thank you also for the wornderful review. We do hope you will visit us again.It was a pleasure hosting you.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2019

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is a lovely place to stay. The staff are friendly and helpful, rooms are spacious and immaculate, it's close to what people want to visit in Kisumu, (walkable to Victoria Lake, the Impala Sanctuary and also downtown and the Kisumu Museum.) The restaurant is very good, also, the best I dined at while in Kisumu.
Bodde här 3 nätter i februari 2019
Svar från Reservations 11 apr. 2019
Thank you for staying at Vittoria Suites. Thank you also for the wornderful review. We do hope you will visit us again.It was a pleasure hosting you.

10/10 Fantastiskt

Per

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i februari 2019
Svar från Reservations 11 apr. 2019
Thank you for staying at Vittoria Suites. Thank you also for the wornderful review. We do hope you will visit us again.It was a pleasure hosting you.

8/10 Bra

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We kregen een kamer toegewezen! We kregen een andere kamer omdat de Arco het niet deed! We hadden de Arco nog niet uitgetest. In de nacht was ik jarig. We kregen gratis drinken en er werd verjaardagsmuziek gedraaid!
Bodde här 1 natt i februari 2019
Svar från Reservations 11 apr. 2019
Thank you for staying at Vittoria Suites. Thank you also for the wornderful review. We do hope you will visit us again.It was a pleasure hosting you.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i februari 2019

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It’s was one the the nicest and cleanest hotels we’ve stayed in. Great security.
Bodde här 4 nätter i januari 2019

10/10 Fantastiskt

Verifierad resenär

Bodde här 4 nätter i januari 2019

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2018
Svar från Vittoria Suites 26 dec. 2018
Hi , Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Next time you or your friends want to visit us, please give us a call in advance and we will provide you with the best possible deals and options. Thank you, once again, for your kind words.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
This is my second stay and the same as the first time. Clean rooms
Bodde här 1 natt i oktober 2018

8/10 Bra

Georgia

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Amazing hospitality as always!
Svar från Neeve 19 juni 2018
Dear Georgia ,Thank you for staying with us at Vittoria Suites, your feedback review and for the time taken to share your experience with us. We look forward to hosting you again.

6/10 Okej

Dennis Otieno, Houston, Texas, USA

Gillade inte: Renlighet och rummets bekvämlighet
Great Hotel threatened by cost savings renovations
This was my third stay at Vittoria suites over the last 2 years. The hotel is located in the quiet Milimani area in Kisumu, close to the city center. The food and beverage staff are very friendly and helpful and while the breakfast buffet does not have as large a variety as other hotels I've stayed in, it's very sufficient for most people and just right. The road going to the hotel was really bad but as of the time of this review, the city is working on tarmacking it. Now, recent cost saving renovations have made this favorite hotel uncomfortable and unsafe. They installed motion triggered security lights in the dark hallways leading to the rooms. However the lights are set to stay on for less than 5 seconds when triggered. So be prepared to be trailed by darkness behind you when walking the hallway to your room! Make sure to Greece your room key card ready or the lights would turn off leaving you in total darkness fumbling for your room key card! They also replaced the very highly functional wall mounted air conditioning units with low energy units that take hours to cool down the room. But most annoyingly, they tied the Air Conditioning to your key card so when you leave the room, it turns off! So be prepared for extremely hot rooms and hot nights when you return after a hot day in the city! You can obtain two keys but the cleaning staff would manually turn the air conditioning units off when they clean the room, so no use! This is a deal breaker for me!
Bodde här 1 natt i december 2017
Svar från Front Office Manager 10 jan. 2018
Dear Dennis, Thank you for staying with us at Vittoria Suites, your feedback review and for the time taken to share your experience with us. We for sure appreciate your feedback and we will take appropriate action to handle some of the issues raised where possible. We look forward to hosting you again.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice and clean hotel in a quiet area
Great stay, good food, comfortable room, good shower.
Bodde här 1 natt i december 2017
Dear Guest,Thank you for staying with us at Vittoria Suites, your feedback review and for the time taken to share your experience with us. We wish you a Happy X-Mass and Splendid New Year as we look forward to hosting you again.

8/10 Bra

Kimberly

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Just fine!
Very nice stay. The hotel is new so everything is nice and new in the rooms. The breakfast was good though for me I'm. It one looking to eat matoke, liver, and provisions in the morning. The staff were all very pleasant and helpful. The property was secure and in a good quiet location of town, not far from dunga beach.

8/10 Bra

Aulie, Botswana

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A good hotel within Kisumu town but away from the
I enjoyed the ambiance at the dining and breakfast area. Breakfast is wide and covers both local and international guests.Rooms were ready each time I visited. They organised my transport to the airport which was on time.

10/10 Fantastiskt

George, San Antonio, TX

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very peaceful and safe neighborhood
I liked the joy on the faces of the staff which reflected on the guests

8/10 Bra

Georgia

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great value.
Comfortable and friendly staff. Always a pleasure to stay there.

8/10 Bra

liling

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Svar från Faith 22 mars 2017
Dear guest, Thank you for staying with us at Vittoria Suites, your feedback review and for the time taken to share your experience with us. We are glad to know that your stay with us was satisfactory. You can also review us on Trip Advisor. We look forward to hosting you again and especially during Easter Holiday.

10/10 Fantastiskt

mohammed

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Kingmo
It was really great
Svar från Faith 22 mars 2017
Dear guest, Thank you for staying with us at Vittoria Suites, your feedback review and for the time taken to share your experience with us. We are glad to know that your stay with us was satisfactory. You can also review us on Trip Advisor. We look forward to hosting you again and especially during Easter Holiday.

8/10 Bra

Anna

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Pleasant trip
Customer service was great. Rooms were ok but maybe a tad congested. Also the hotel is off the ring road so no great views to look out on. Pleasant trip. Food was great.
Svar från Faith 22 mars 2017
Dear guest, Thank you for staying with us at Vittoria Suites, your feedback review and for the time taken to share your experience with us. We are glad to know that your stay with us was satisfactory. You can also review us on Trip Advisor. We look forward to hosting you again and especially during Easter Holiday.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Stayed at Vittoria Suites for 10 days as part of a work trip. The staff was uncompromisingly helpful with anything, and able to accommodate needs like printing, business rooms, portable meals for a long work day, etc. Bathrooms are spacious and have hot water that does not die out (unlike many places!). Internet is reasonably good. Rapid laundry service. Rooms are ample size, with air conditioning and a great work station. Meals are fairly priced (compared to mzungu and upper-class-Kenyan restaurants in downtown Kisumu). Buffets (complimentary breakfast, and 1-2x per week for dinner) are based on Kenya foods. Finally! A chance to savor brown and white ugalis, githeri, sukuma wiki, and samaki choma. Highly recommended. This will now be my go-to in Kisumu.
Svar från Jerry-Front Office Supervisor 22 mars 2017
Dear guest, Thank you for staying with us at Vittoria Suites, your feedback review and for the time taken to share your experience with us. We are glad to know that your stay with us was satisfactory. You can also review us on Trip Advisor. We look forward to hosting you again and especially during Easter Holiday.

4/10 Dåligt

Michael

Gillade: Rummets bekvämlighet
Gillade inte: Personal och service
Cheap
To be fair there is not much choice in Kisumu. The Vittoria Suites is cheap, the rooms are fine, albeit I stayed for 3 nights with only hot water for a shower on the last night. I used my son's room next door the other days. The restaurant is fairly awful - food is not great - 95 minutes to get a steak and a pork chop - which was cold. Starters arrived after the main course! Having said that the staff tried their best and were very friendly.

8/10 Bra

Sabine

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Gutes neues und sicheres Hotel in Kisumu
Sehr neues Hotel in Kisumu. Gutes Essen und Frühstück, schöne Inneneinrichtung.
Svar från Faith 22 mars 2017
Sehr geehrter Gast, vielen Dank für Ihren Aufenthalt bei Vittoria Suites, Ihrer Rückmeldung und für die Zeit, um Ihre Erfahrungen mit uns zu teilen. Wir freuen uns zu wissen, dass Ihr Aufenthalt bei uns zufriedenstellend war. Sie können uns auch auf Trip Advisor überprüfen. Wir freuen uns auf Sie und besonders bei Ostern.

8/10 Bra

Tiffany, Seattle, WA, USA

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Modern, comfortable hotel, close to the airport
This was my first time in Kisumu. The area surrounding the hotel is chaotic, but the Vittoria Suites was a nice break from that. The room was clean, comfortable, and the bed was comfortable. Tiny critiques - there were no facial tissues or a clock in the room. The room included a mosquito curtain (in front of the bed, not surrounding the bed. The staff was very gracious and helpful. The breakfast served tasted good and there was plenty of it. There was no coffee, only tea, but that seems to be common in Kenya. I would definitely stay here again the next time I am in Kisumu.

10/10 Fantastiskt

Dr. Charles, Minneapolis, MN

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A diamond in the ruff
This oasis is a blessing for anyone who takes the time to find it. By opening as recent as March 2016, the level of security, food, staff, customer services, the facility itself, rooms, and more...will simply blow you away. Well worth the stay and very affordable.
Svar från Jerry-Front Office Supervisor 22 mars 2017
Dear guest, Thank you for staying with us at Vittoria Suites, your feedback review and for the time taken to share your experience with us. We are glad to know that your stay with us was satisfactory. You can also review us on Trip Advisor. We look forward to hosting you again and especially during Easter Holiday.