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Recensioner av Best Western Plus Cambridge Hotel

2.5 out of 5
Best Western Plus Cambridge Hotel
730 Old Hespeler Rd, Cambridge, ON

Recensioner

8,2

Väldigt bra

10 - Fantastiskt i betyg. 422 av 1000 recensioner" "
8 - Bra i betyg. 354 av 1000 recensioner" "
6 - Okej i betyg. 131 av 1000 recensioner" "
4 - Dåligt i betyg. 58 av 1000 recensioner" "
2 - Väldigt dåligt i betyg. 35 av 1000 recensioner" "

8,2/10

Renlighet

9,0/10

Personal och service

8,2/10

Bekvämligheter

7,8/10

Boendets skick och faciliteter

7,6/10

Hållbarhet

Recensioner

8/10 Bra

Clas

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i januari 2019
Svar från Joanne 7 feb. 2019
Dear Clas Thank you for your 8 out of 10 review, we hope you come back and see us again very soon :) Best Regards Joanne S Guest Services Manager

6/10 Okej

Deborah

Reste med sin partner
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
this property is rather “tired” and requires updating. Specifically in our room the A/C was SO noisy that if we had needed to turn it on, we wouldn’t have been able to sleep. The bathroom tub needs replacing and the shower was extremely weak with low pressure and amount of water coming out. Otherwise, the beds were soft and comfortable, the room was quiet, there were enough towels (some hotels are skimpy on the towel allotment).
Bodde här 3 nätter i april 2024

10/10 Fantastiskt

Abebaw

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Joanne 29 apr. 2024
Dear AbebawThank you very much for your 5 out of 5 review. I am so pleased to hear that you enjoyed your stay with us. We have been informed that our renovations will start in the next few months and we are very excited. We can't wait to welcome you back to the hotel for another wonderful visit!With hospitalityJoanne SGuest Services Manager

10/10 Fantastiskt

Russell

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good breakfast area
Bodde här 5 nätter i april 2024
Svar från Joanne 22 apr. 2024
Dear RussellThank you very much for your 5 out of 5 review. I am so pleased to hear that you enjoyed your stay with us. We have been informed that our renovations will start in the next few months and we are very excited. We can't wait to welcome you back to the hotel for another wonderful visit!With hospitalityJoanne SGuest Services Manager

6/10 Okej

Erica

Ok hotel. Breakfast was ok. Nothing special. Seems to be a poor value for the cost.
Bodde här 1 natt i april 2024
Svar från Joanne 22 apr. 2024
Dear EricaThank you for taking the time to share your feedback with us in regards to your recent stay at the Best Western Plus Cambridge hotel. I would like to apologize on behalf of our team here as we have unfortunately fallen short of your expectations throughout your stay with us. Our goal is always to provide each and every one of our guests with exceptional service. We have been informed that our renovations will start in the next few months. We have also shared your comments with our leadership team for review. Thank you again for your time and we hope to have the opportunity to welcome you back in the future.Sincerely,Joanne SGuest Services Manager

10/10 Fantastiskt

Barbara

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I liked the pool and hot tub
Bodde här 1 natt i april 2024
Svar från Joanne 18 apr. 2024
Dear BarbaraThank you very much for your 5 out of 5 review. I am so pleased to hear that you enjoyed your stay with us. We have been informed that our renovations will start in the next few months and we are very excited. We can't wait to welcome you back to the hotel for another wonderful visit!With hospitalityJoanne SGuest Services Manager

10/10 Fantastiskt

Amanda

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Stayed for one night and was concerned after reading reviews however this hotel exceeded expectations with the availability of extras like an always on coffee bar! Recommend for a quick stay.
Bodde här 1 natt i april 2024
Svar från Joanne 18 apr. 2024
Dear AmandaI am so pleased to hear that you enjoyed your stay with us. We have been informed that our renovations will start in the next few months and we are very excited. We can't wait to welcome you back to the hotel for another wonderful visit!With hospitalityJoanne SGuest Services Manager

8/10 Bra

Cody, Richmond Hill

Gillade: Renlighet och personal och service
Bodde här 1 natt i april 2024
Svar från Joanne 18 apr. 2024
Dear CodyI am so pleased to hear that you enjoyed your stay with us. We have been informed that our renovations will start in the next few months and we are very excited. We can't wait to welcome you back to the hotel for another wonderful visit!With hospitalityJoanne SGuest Services Manager

10/10 Fantastiskt

phil

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice pool, wonderful staff, awesome breakfast. Convenient to the 401 freeway, but a rather busy location.
Bodde här 2 nätter i april 2024
Svar från Joanne 10 apr. 2024
Dear PhilThank you very much for your 5 out of 5 review. I am so pleased to hear that you enjoyed your stay with us. We have been informed that our renovations will start in the next few months and we are very excited. We can't wait to welcome you back to the hotel for another wonderful visit!With hospitalityJoanne SGuest Services Manager

8/10 Bra

Gary, LOMBARDY

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Joanne 10 apr. 2024
Dear GaryThank you for your 4 out of 5 review. I am so pleased to hear that you enjoyed your stay with us. We have been informed that our renovations will start in the next few months and we are very excited. We can't wait to welcome you back to the hotel for another wonderful visit!With hospitalityJoanne SGuest Services Manager

6/10 Okej

Peter

Rooms are drab but clean. Ran out of food for breakfast
Bodde här 2 nätter i april 2024
Svar från Joanne 18 apr. 2024
Dear PeterOn behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We have been informed that our renovations will start in the next few months we are very excited. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.SincerelyJoanne SGuest Services Manager

8/10 Bra

Leonard

Gillade: Renlighet och personal och service
A little dated but serves it’s purpose.
Bodde här 1 natt i april 2024
Svar från Joanne 10 apr. 2024
Dear LeonardThank you very much for your 4 out of 5 review. I am so pleased to hear that you enjoyed your stay with us. We have been informed that our renovations will start in the next few months and we are very excited. We can't wait to welcome you back to the hotel for another wonderful visit!With hospitalityJoanne SGuest Services Manager

10/10 Fantastiskt

Daniel

Bodde här 1 natt i april 2024
Svar från Joanne 29 apr. 2024
Dear DanielThank you very much for your 5 out of 5 review. I am so pleased to hear that you enjoyed your stay with us. We have been informed that our renovations will start in the next few months and we are very excited. We can't wait to welcome you back to the hotel for another wonderful visit!With hospitalityJoanne SGuest Services Manager

2/10 Väldigt dåligt

Harpreet

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I had a family emergency and had to cancel my reservation and Juana the manager had no care to my fiance being sick. He still charged me for the stay, even though I didn’t check in. He is a cold hearted snake. I will never stay at this place and will tell everyone that they only care about money and not their customers. Juanna needs to get the hell out of hotel management.
Bodde här 1 natt i mars 2024
Svar från Joanne 2 apr. 2024
Dear HarpreetThank you for taking the time to share your feedback with us in regards to your recent stay at the Best Western Plus Cambridge hotel. I would like to apologize on behalf of our team here as we have unfortunately fallen short of your expectations throughout your stay with us. Our goal is always to provide each and every one of our guests with exceptional service. We have shared your comments with our leadership team for review. Thank you again for your time and we hope to have the opportunity to welcome you back in the future. Sincerely,Joanne SGuest Services Manager

10/10 Fantastiskt

Ron

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent as always!
Bodde här 1 natt i mars 2024
Svar från Joanne 2 apr. 2024
Dear RonI am so pleased to hear that you enjoyed your stay with us. We have been informed that our renovations will start in the next few months and we are very excited. We can't wait to welcome you back to the hotel for another wonderful visit!With hospitalityJoanne SGuest Services Manager

10/10 Fantastiskt

sylvia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Joanne 2 apr. 2024
Dear SylviaThank you very much for your 5 out of 5 review. I am so pleased to hear that you enjoyed your stay with us. We have been informed that our renovations will start in the next few months and we are very excited. We can't wait to welcome you back to the hotel for another wonderful visit!With hospitalityJoanne SGuest Services Manager

10/10 Fantastiskt

America

Reste med familjen
A pleasant and great experience here. Definitely come back.
Bodde här 1 natt i mars 2024
Svar från Joanne 1 apr. 2024
Dear AmericaThank you very much for your 5 out of 5 review. I am so pleased to hear that you enjoyed your stay with us. We have been informed that our renovations will start in the next few months and we are very excited. We can't wait to welcome you back to the hotel for another wonderful visit!With hospitalityJoanne SGuest Services Manager

10/10 Fantastiskt

Francis Jr

Bodde här 1 natt i mars 2024
Svar från Joanne 22 apr. 2024
Dear Francis JrThank you very much for your 5 out of 5 review. I am so pleased to hear that you enjoyed your stay with us. We have been informed that our renovations will start in the next few months and we are very excited. We can't wait to welcome you back to the hotel for another wonderful visit!With hospitalityJoanne SGuest Services Manager

10/10 Fantastiskt

Dan

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved this hotel… will definitely stay again.
Bodde här 1 natt i mars 2024
Svar från Joanne 1 apr. 2024
Dear DanThank you very much for your 5 out of 5 review. I am so pleased to hear that you enjoyed your stay with us. We have been informed that our renovations will start in the next few months and we are very excited. We can't wait to welcome you back to the hotel for another wonderful visit!With hospitalityJoanne SGuest Services Manager

10/10 Fantastiskt

Sheri

Gillade: Renlighet och personal och service
Bodde här 1 natt i mars 2024
Svar från Joanne 1 apr. 2024
Dear SheriThank you very much for your 5 out of 5 review. I am so pleased to hear that you enjoyed your stay with us. We have been informed that our renovations will start in the next few months and we are very excited. We can't wait to welcome you back to the hotel for another wonderful visit!With hospitalityJoanne SGuest Services Manager

6/10 Okej

Robert

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was good and room clean . However I found the bed to be of poor quality. To the point we came home early. I know different people like different types of mattresses. Usually not fussy but couldn’t sleep on this one
Bodde här 2 nätter i mars 2024
Svar från Joanne 1 apr. 2024
Dear RobertThank you very much for your 3 out of 5 review. I am pleased to hear that you enjoyed your stay with us. We have been informed that our renovations will start in the next few months and we are very excited. We can't wait to welcome you back to the hotel for another wonderful visit!With hospitalityJoanne SGuest Services Manager

8/10 Bra

matt

Reste med sin partner
Property need updating and the main lobby smelt like smoke.
Bodde här 1 natt i mars 2024
Svar från Joanne 1 apr. 2024
Dear MattThank you very much for your 4 out of 5 review. I am so pleased to hear that you enjoyed your stay with us. We have been informed that our renovations will start in the next few months and we are very excited. We can't wait to welcome you back to the hotel for another wonderful visit!With hospitalityJoanne SGuest Services Manager

10/10 Fantastiskt

Emy

Reste med familjen
Super propre Bon matelas Piscine super 😊
Bodde här 1 natt i mars 2024
Svar från Joanne 18 mars 2024
Dear EmyThank you very much for your 5 out of 5 review. I am so pleased to hear that you enjoyed your stay with us. We have been informed that our renovations will start in the next few months and we are very excited. We can't wait to welcome you back to the hotel for another wonderful visit!With hospitalityJoanne SGuest Services Manager

10/10 Fantastiskt

Jennifer

Bodde här 1 natt i mars 2024
Svar från Joanne 10 apr. 2024
Dear JenniferThank you very much for your 5 out of 5 review. I am so pleased to hear that you enjoyed your stay with us. We have been informed that our renovations will start in the next few months and we are very excited. We can't wait to welcome you back to the hotel for another wonderful visit!With hospitalityJoanne SGuest Services Manager

10/10 Fantastiskt

Tiffany

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great for kids
Bodde här 1 natt i mars 2024
Svar från Joanne 18 mars 2024
Dear TiffanyI am so pleased to hear that you enjoyed your stay with us. We have been informed that our renovations will start in the next few months and we are very excited. We can't wait to welcome you back to the hotel for another wonderful visit!With hospitalityJoanne SGuest Services Manager

10/10 Fantastiskt

Gbenga

Gillade: Renlighet, personal och service och boendets skick och faciliteter
I like that all the staff during my stay were all friendly
Bodde här 5 nätter i mars 2024
Svar från Joanne 18 mars 2024
Dear GbengaI am so pleased to hear that you enjoyed your stay with us. We have been informed that our renovations will start in the next few months and we are very excited. We can't wait to welcome you back to the hotel for another wonderful visit!With hospitalityJoanne SGuest Services Manager

4/10 Dåligt

Inky

Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 3 nätter i mars 2024
Svar från Joanne 18 mars 2024
Dear InkyOn behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We have been informed that our renovations will start in the next few months we are very excited. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.SincerelyJoanne SGuest Services Manager

10/10 Fantastiskt

Gemma

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff and its customer service here were superb. It was exactly what we wanted for a day out of home.
Bodde här 1 natt i mars 2024
Svar från Joanne 18 mars 2024
Dear GemmaThank you for taking the time to share your feedback and recommendation regarding your recent stay. We appreciate your kind regards to our hotel staff members for the quality of service they provided during your stay. To see and read kind words from our valued guests is always uplifting and a boost for us to further our efforts in delivering world class customer service.Thank you again for your review and we look forward to welcoming you back to the hotel again soon.Warm regardsJoanne SGuest Services Manager

10/10 Fantastiskt

Reginald

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff, Amanda, is wonderful. Very helpful, pleasant.
Bodde här 2 nätter i mars 2024
Svar från Joanne 18 mars 2024
Dear ReginaldThank you for taking the time to share your feedback and recommendation regarding your recent stay. We appreciate your kind regards to our hotel staff members for the quality of service they provided during your stay. To see and read kind words from our valued guests is always uplifting and a boost for us to further our efforts in delivering world class customer service.Thank you again for your review and we look forward to welcoming you back to the hotel again soon.Warm regardsJoanne SGuest Services Manager

8/10 Bra

Joanne

Affärsresenär
Needs some tlc
Bodde här 1 natt i mars 2024
Svar från Joanne 18 mars 2024
Dear JoanneI am so pleased to hear that you enjoyed your stay with us. We have been informed that our renovations will start in the next few months and we are very excited. We can't wait to welcome you back to the hotel for another wonderful visit!With hospitalityJoanne SGuest Services Manager

4/10 Dåligt

Cora

Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
the hotel was very modest, dates, rust in washrooms
Bodde här 1 natt i mars 2024
Svar från Joanne 12 mars 2024
Dear CoraOn behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We have been informed that our renovations will start in the next few months we are very excited. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.SincerelyJoanne SGuest Services Manager

8/10 Bra

Mary Ann

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Liked: Friendly and accommodating staff Good breakfast Good location, close to amenities; restaurants and shopping Clean facility, rooms & lobby Carpet may need upgrade soon
Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

David

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Check in was easy, parking was easy and hotel was clean
Bodde här 1 natt i mars 2024
Svar från Joanne 12 mars 2024
Dear DavidThank you very much for your 5 out of 5 review. I am so pleased to hear that you enjoyed your stay with us. We have been informed that our renovations will start in the next few months and we are very excited. We can't wait to welcome you back to the hotel for another wonderful visit!With hospitalityJoanne SGuest Services Manager

10/10 Fantastiskt

Jacob

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice definently recommend
Bodde här 1 natt i mars 2024
Svar från Joanne 12 mars 2024
Dear JacobThank you very much for your 5 out of 5 review. I am so pleased to hear that you enjoyed your stay with us. We have been informed that our renovations will start in the next few months and we are very excited. We can't wait to welcome you back to the hotel for another wonderful visit!With hospitalityJoanne SGuest Services Manager

8/10 Bra

Tiffany

Bodde här 1 natt i mars 2024
Svar från Joanne 12 mars 2024
Dear TiffanyThank you very much for your 4 out of 5 review. I am so pleased to hear that you enjoyed your stay with us. We have been informed that our renovations will start in the next few months and we are very excited. We can't wait to welcome you back to the hotel for another wonderful visit!With hospitalityJoanne SGuest Services Manager

10/10 Fantastiskt

Teresa

Gillade: Renlighet och personal och service
Great location.
Bodde här 1 natt i februari 2024
Svar från Joanne 12 mars 2024
Dear TeresaThank you very much for your 5 out of 5 review. I am so pleased to hear that you enjoyed your stay with us. We have been informed that our renovations will start in the next few months and we are very excited. We can't wait to welcome you back to the hotel for another wonderful visit!With hospitalityJoanne SGuest Services Manager

10/10 Fantastiskt

Vamsi krishna

Reste med familjen
Great breakfast , clean
Bodde här 1 natt i februari 2024
Svar från Joanne 29 feb. 2024
Dear VamsiThank you very much for your 5 out of 5 review. I am so pleased to hear that you enjoyed your stay with us. We have been informed that our renovations will start in the next few months and we are very excited. We can't wait to welcome you back to the hotel for another wonderful visit!With hospitalityJoanne SGuest Services Manager

8/10 Bra

laz

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Joanne 29 feb. 2024
Dear LazThank you for your 4 out of 5 review. I am so pleased to hear that you enjoyed your stay with us. We have been informed that our renovations will start in the next few months and we are very excited. We can't wait to welcome you back to the hotel for another wonderful visit!With hospitalityJoanne SGuest Services Manager

10/10 Fantastiskt

Reginald

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Wonderful clerk checked us in. Very pleasant, helpful. Clean hotel, clean room. Excellent breakfast buffet for a hotel. The best toiletries. Parking convenient. Comfortable bed, nothing but praise for this hotel and staff. Thank you
Bodde här 1 natt i februari 2024
Svar från Joanne 27 feb. 2024
Dear ReginaldThank you very much for your 5 out of 5 review. I am so pleased to hear that you enjoyed your stay with us. We have been informed that our renovations will start in the next few months and we are very excited. We can't wait to welcome you back to the hotel for another wonderful visit!With hospitalityJoanne SGuest Services Manager

8/10 Bra

Kimberly

Reste i grupp
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Beds could be a little more comfortable but stay and cleanliness were great!
Bodde här 2 nätter i februari 2024
Svar från Joanne 27 feb. 2024
Dear KimberlyThank you for your 4 out of 5 review. I am so pleased to hear that you enjoyed your stay with us. We have been informed that our renovations will start in the next few months and we are very excited. We can't wait to welcome you back to the hotel for another wonderful visit!With hospitalityJoanne SGuest Services Manager

10/10 Fantastiskt

Turner

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Was a great stay , would stay here again
Bodde här 1 natt i februari 2024
Svar från Joanne 26 feb. 2024
Dear TurnerThank you very much for your 5 out of 5 review. I am so pleased to hear that you enjoyed your stay with us. We have been informed that our renovations will start in the next few months and we are very excited. We can't wait to welcome you back to the hotel for another wonderful visit!With hospitalityJoanne SGuest Services Manager

10/10 Fantastiskt

Ryan

Bodde här 1 natt i februari 2024
Svar från Joanne 22 mars 2024
Dear RyanThank you very much for your 5 out of 5 review. I am so pleased to hear that you enjoyed your stay with us. We have been informed that our renovations will start in the next few months and we are very excited. We can't wait to welcome you back to the hotel for another wonderful visit!With hospitalityJoanne SGuest Services Manager

2/10 Väldigt dåligt

Rachelle

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel was absolutely terrible and VERY misleading from the photos shown by Expedia. We felt very unsafe being in this hotel and decided to switch properties.
Bodde här 1 natt i februari 2024
Svar från Joanne 27 feb. 2024
Dear RachelleOn behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We have been informed that our renovations will start in the next few months we are very excited. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.SincerelyJoanne SGuest Services Manager

10/10 Fantastiskt

Naomi

Gillade: Renlighet, personal och service och boendets skick och faciliteter
check in clerk was super knowledge and externally nice
Bodde här 1 natt i februari 2024
Svar från Joanne 20 feb. 2024
Dear NaomiThank you very much for your 5 out of 5 review. I am so pleased to hear that you enjoyed your stay with us. We have been informed that our renovations will start in the next few months and we are very excited. We can't wait to welcome you back to the hotel for another wonderful visit!With hospitalityJoanne SGuest Services Manager

2/10 Väldigt dåligt

Emma

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This was the worst experience of my life when it comes to hotel stays, staff was very disrespectful, room was disgusting and we had to park our vehicle off property cause they couldn’t accommodate another car on there own property. Horrible.
Bodde här 1 natt i februari 2024
Svar från Joanne 26 feb. 2024
Dear EmmaDear RachelleThank you for taking the time to share your feedback with us in regards to your recent stay at the Best Western Plus Cambridge hotel. I would like to apologize on behalf of our team here as we have unfortunately fallen short of your expectations throughout your stay with us. Our goal is always to provide each and every one of our guests with exceptional service. We have shared your comments with our leadership team for review. Thank you again for your time and we hope to have the opportunity to welcome you back in the future. If you would like to discuss this further please contact our General Manager Michael Regan at 519-623-4600Sincerely,Joanne SGuest Services Manager

8/10 Bra

Danielle

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Easy checkin and check out. Hotel was clean and quiet. Pool area was well maintained and being open later (until 11pm) was appreciated! All the staff - front desk, housekeeping and breakfast staff were both friendly and professional. Good value for money. Hotel met all our needs for our trip. Would stay here again.
Bodde här 2 nätter i februari 2024
Svar från Joanne 20 feb. 2024
Dear DanielleThank you very much for your 4 out of 5 review. I am so pleased to hear that you enjoyed your stay with us. We have been informed that our renovations will start in the next few months and we are very excited. We can't wait to welcome you back to the hotel for another wonderful visit!With hospitalityJoanne SGuest Services Manager

2/10 Väldigt dåligt

Sonya

Bodde här 1 natt i februari 2024
Svar från Joanne 22 mars 2024
Dear SonyaOn behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We have been informed that our renovations will start in the next few months we are very excited. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.SincerelyJoanne SGuest Services Manager

10/10 Fantastiskt

Patrik

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
All is good except a lot of garbage at the back of the parking lot.
Bodde här 1 natt i februari 2024
Svar från Joanne 13 feb. 2024
Dear PatrikI am so pleased to hear that you enjoyed your stay with us. We have been informed that our renovations will start in the next few months and we are very excited. We can't wait to welcome you back to the hotel for another wonderful visit!With hospitalityJoanne SGuest Services Manager

2/10 Väldigt dåligt

Daniel

Gillade inte: Renlighet och boendets skick och faciliteter
Very dated, terrible water pressure, there was a very drunk man in and out of the lobby pestering guests and the staff did nothing
Bodde här 1 natt i februari 2024
Svar från Joanne 13 feb. 2024
Dear DanielOn behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We have been informed that our renovations will start in the next few months we are very excited. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.SincerelyJoanne SGuest Services Manager

8/10 Bra

Kathleen

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The location is great because it’s close to the highway and Hespler Rd with tons of shops and restaurants.
Bodde här 2 nätter i februari 2024
Svar från Joanne 13 feb. 2024
Dear KathleenThank you for your 4 out of 5 review. I am so pleased to hear that you enjoyed your stay with us. We have been informed that our renovations will start in the next few months and we are very excited. We can't wait to welcome you back to the hotel for another wonderful visit!With hospitalityJoanne SGuest Services Manager