4 restaurants, breakfast served
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Recensioner av Courtyard by Marriott Kitchener

3 out of 5
Courtyard by Marriott Kitchener
2960 King St E, Kitchener, ON

Recensioner

8,0

Väldigt bra

10 - Fantastiskt i betyg. 376 av 1001 recensioner" "
8 - Bra i betyg. 352 av 1001 recensioner" "
6 - Okej i betyg. 148 av 1001 recensioner" "
4 - Dåligt i betyg. 63 av 1001 recensioner" "
2 - Väldigt dåligt i betyg. 62 av 1001 recensioner" "

8,4/10

Renlighet

8,4/10

Personal och service

7,2/10

Bekvämligheter

8,0/10

Boendets skick och faciliteter

7,4/10

Hållbarhet

Recensioner

4/10 Dåligt

Majd

Gillade inte: Renlighet och personal och service
Bodde här 1 natt i januari 2022
Svar från Axit 14 jan. 2022
Hello Majd, Thank you for your feedback. We really appreciate your time and effort and are very glad to know you enjoyed your time at the Radisson. Hope to see you again next time you are in town. Thank you.

8/10 Bra

Daniela

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Kitchener
Good hotel, but rooms are a bit small and people in the corridors were loud.
Svar från General Manager 7 sep. 2016
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our hotel. We apologize for the noise. We will look into ways to better enforce our noise policy. We look forward to your next stay.

8/10 Bra

Maryellen

Gillade: Renlighet, personal och service och boendets skick och faciliteter
He area is in an area that is a little depressed.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Raelene

Gillade: Renlighet
Bodde här 2 nätter i april 2024

8/10 Bra

Jonathan

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Close free parking. Friendly staff. Great accomodation.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Karen, Culver City

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024

10/10 Fantastiskt

smiley

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean and new looking hotel! Very nice overall!!!
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Cynthia

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Cleanliness is key. Check in was easy. Staff is great.
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Michelle

Bodde här 1 natt i mars 2024

8/10 Bra

Tanvi

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Clean and good experience!
Bodde här 1 natt i februari 2024

8/10 Bra

Mark

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent property and good amenities. However the breakfast which was included in our package had no clear direction and seemed somewhat disorganized. Otherwise was a great stay.
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Sylvain

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Everything
Bodde här 1 natt i februari 2024

6/10 Okej

Andrew

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
No hot water in the morning to shower.
Bodde här 1 natt i februari 2024
Svar från Paul Chesney, Hotel Operations Manager 6 feb. 2024
Thank you for your review, we are aware of the situation you experienced. We apologize for this. Please feel free to stay with us again the future so we may have an opportunity to host you again and provide you with a exemplary experience.

8/10 Bra

Trevor

Gillade: Renlighet och personal och service
Bodde här 1 natt i februari 2024

8/10 Bra

Susan

Reste med familjen
Gillade: Boendets skick och faciliteter
More cups would have been nice and better coffee in the room
Bodde här 1 natt i januari 2024
Svar från Paul Chesney, Hotel Operations Manager 6 feb. 2024
Thank you for sharing this with us Susan! I will be mentioning this to our Executive Housekeeper so we may improve and grow! Best,

10/10 Fantastiskt

Richard

Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Holly

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great hotel choice
Once again, all around wonderful hotel. They had a room ready and allowed hubby to check in early so he was able to drop off his bags and head out to his meetings. Reasonable rates, great location and comfortable room.
Bodde här 1 natt i januari 2024
Svar från Paul Chesney, Hotel Operations Manager 6 feb. 2024
Thank you for taking the time to share your review with us! I am delighted to see that you enjoyed our facilities and look forward to hosting you again!Warm Regards,

8/10 Bra

Jackie

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great location
Great location and comfortable beds!
Bodde här 1 natt i januari 2024
Svar från Paul Chesney, Hotel Operations Manager 6 feb. 2024
I am happy to see you enjoyed your experience at the Courtyard by Marriott Kitchener! Please come back and see us again!

8/10 Bra

Danny

Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Edith

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I found this property to be very clean and friendly staff. I would highly recommend this Marriott.
Bodde här 1 natt i januari 2024
Svar från Paul Chesney, Hotel Operations Manager 6 feb. 2024
Thank you for the kind words Edith! I am delighted to see that you enjoyed your stay - particularly our service!

10/10 Fantastiskt

Kyle

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
5 star
Bodde här 2 nätter i december 2023

10/10 Fantastiskt

Tiffany

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Grest

8/10 Bra

Courtney

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023

10/10 Fantastiskt

RACHELLE

Gillade: Personal och service och boendets skick och faciliteter
We only stayed one night but it was clean and comfortable. The restaurant needs work though
Bodde här 1 natt i december 2023
Svar från Paul Chesney, Hotel Operations Manager 6 feb. 2024
Thank you for taking the time to share your review with us Rachelle! If you get a chance, please let us know how we may improve our bistro. Warm Regards,

10/10 Fantastiskt

Nikki

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
If you’re just a car places or okay with drinks in the lobby bar, this is a great hotel!

10/10 Fantastiskt

Holly

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Booked this stay so we wouldn’t have to drive home after a Xmas event. Room was clean and comfortable. Check in was quick and efficient. Zero complaints…just a bit surprised when I got into the room and found this! lol. It wasn’t an issue, but a room with a comfy chair or sofa would have been more to our liking. (We are not Peloton type people!) I’m sure I could have requested a different room, but for an overnight stay it wasn’t worth the effort. And it t made for some funny stories around the dinner table.
Bodde här 1 natt i december 2023
Svar från Paul Chesney, Hotel Operations Manager 6 feb. 2024
Hello Holly, Thank you for taking the time to share your review with us! I am happy to see you enjoyed your time at our Hotel. As for the Peloton bike - This is a room type offered to various guests upon request. I apologize that you were placed in one of these rooms. I will instruct my team to be more attentive and transparent in the future.Best,

10/10 Fantastiskt

Diane

Bodde här 1 natt i december 2023

10/10 Fantastiskt

Ibiene

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great Property!
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Nicolas

Bodde här 1 natt i november 2023

2/10 Väldigt dåligt

Karlene

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Property was beautiful. Kids loved the pool. Room was gorgeous and comfy. Unfortunately, seems as though more staff was needed. Due to many very rude, loud and inconsiderate guests our stay was terrible. Guests were running, slamming against doors until approximately 3am. Parents of said guests were too busy drinking in the lobby. The only staff seen was a man that spent most of the night riding the elevator to stop the 'guests on the loose'. I went to the desk to complain about the group of boys constantly slamming on my door and the staff was very apologetic. After the running amd slamming calmed down, music blaring in a few of the rooms began until 5am. Police should have been called, or at least for staff to help contain the kids that the parents clearly didnt bother with. We stayed one night and left, we weren't able to sleep at all. Highly recommend calling before booking to make sure there are no hockey tournaments booked there.
Bodde här 1 natt i november 2023

10/10 Fantastiskt

Tina

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023

8/10 Bra

Lesley

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Not adequate number of elevators for the amount of floors in that hotel.
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Ingrid

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

KATHRYN

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Eriya

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It’s just nice
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023

2/10 Väldigt dåligt

Scott

Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

MICHAEL

Bodde här 1 natt i oktober 2023

2/10 Väldigt dåligt

Claudia

Bodde här 2 nätter i oktober 2023

6/10 Okej

Laura

Bodde här 5 nätter i september 2023

2/10 Väldigt dåligt

Carrie

Bodde här 1 natt i september 2023

10/10 Fantastiskt

Alexandra

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean and professional. There was restaurant options at the hotel and many others right outside the location.
Bodde här 4 nätter i september 2023
Svar från Erin 15 sep. 2023
Thank you so much for your excellent review!

4/10 Dåligt

Alan

Gillade inte: Renlighet och personal och service
In a two day stay, my room was not cleaned at all.
Bodde här 2 nätter i september 2023
Svar från Erin - Director of Sales 15 sep. 2023
I would appreciate you contacting us at the hotel to discuss this further. This is not to our standards and most definitely not typical. We apologize for this experience. If you can, contact reservations with details of your date of stay. That would be appreciated.

10/10 Fantastiskt

Deborah

Bodde här 1 natt i augusti 2023
Svar från Erin - Director of Sales 29 aug. 2023
Thank you so much for taking the time to leave us a review. We appreciate you letting us know we met your expectations.

10/10 Fantastiskt

Henry

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Signage / wayfinding for drivers can be better. Parking space can be improved.
Bodde här 1 natt i augusti 2023
Svar från Erin 29 aug. 2023
Hi Henry,Thanks for the feedback about the signage. We are glad you enjoyed your stay with us.

10/10 Fantastiskt

Jason

Bodde här 1 natt i augusti 2023
Svar från Erin - Director of Sales 29 aug. 2023
Thanks for taking the time to let us know you enjoyed your stay. Hope to see you next time you are in the area.

10/10 Fantastiskt

Alexis

Affärsresenär, Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I like that even though they are almost at capacity the place feels like there is very few people staying here. There is nice shopping close by and easy walking area to get food if you didn't want to eat at the location. Service was always great and no one was ignored which has happened at other hotels.
Bodde här 1 natt i augusti 2023
Svar från Erin - Director of Sales 25 aug. 2023
Alexis, Thank you so much for the kind comments and positive review. We really appreciate hearing that our staff gave you great service. Hope to see you here again!

10/10 Fantastiskt

Sarah

Bodde här 1 natt i augusti 2023

8/10 Bra

Judith

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was exceptional ~ excellent customer service! Paul, the maintenance man, was also top notch. I experienced a small problem with the TV in my room not working. I called the front desk and he came to help within five minutes. I was very pleased with how quickly he came to help and also how quickly the problem was resolved. I will definitely stay here again when in town from the USA.
Bodde här 1 natt i augusti 2023
Svar från Erin- Director of Sales 25 aug. 2023
We are so glad to hear you appreciated Paul just as much as we do! We strive to provide quick and timely solutions to any issues that do arise. So we are more than happy to get this amazing review. Thank you for taking the time to let us know.

8/10 Bra

Nicholas

Bodde här 1 natt i augusti 2023