Familjehotell i Kitchener

“Quiet and clean. Would stay again if back in the area.”

“The room was comfortable but it was not cleaned after our first night’s stay. When asked, I was told first that since we had the ‘do not disturb’ sign, they didn’t enter our room however, we removed the sign when we went out at 10. Then I was told that the hotel has a policy of not cleaning the rooms daily. When I asked to see where it states that, I was told that it is not in writing but it’s their hotel policy. I found it very strange and asked to speak to the manager and then the receptionist...

“Clean environment ”

“Det var inte rent. Det var en massa myror överallt i rummet. Väldigt obehagligt. Det hade även lämnats kvar gammal mat som hade blivit rutten i kylskåpet. ”

“Room was terrible. Smelt very bad, run down, toilet ran for about 10 minutes after flushing, furniture damaged, fan for heat loud and cycled on and off all night even after adjusting it, sink plug missing, bed squeaked ”

“Property is run down. Staff do not seem to understand English much. TV in my room does not function- flashing green lines Room cleaning service did not come to clean despite letting front desk know Coffee at front desk cold, no hot water in thermos Air conditioner in room noisy”

“508 bathroom shower was unclean, shower head was brown and clogged, there was no water pressure in the shower head nor the wand. The room was nice and the staff were excellent. Overall 3 out of 5. Fix the shower. ”

“Saknade alternativ ”