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Recensioner av Anantara Koh Yao Yai Resort & Villas

5 out of 5
Anantara Koh Yao Yai Resort & Villas
88/8 Moo 4, Koh Yao Yai Subdistrict, Ko Yao, Phang Nga

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 15 av 25 recensioner" "
8 - Bra i betyg. 7 av 25 recensioner" "
6 - Okej i betyg. 1 av 25 recensioner" "
4 - Dåligt i betyg. 0 av 25 recensioner" "
2 - Väldigt dåligt i betyg. 2 av 25 recensioner" "

9,6/10

Renlighet

8,8/10

Personal och service

10/10

Bekvämligheter

9,6/10

Boendets skick och faciliteter

9,0/10

Hållbarhet

Recensioner

10/10 Fantastiskt

betty

Reste med sin partner
Hotel and staff were fabulous. Food was amazing Boat excursion was spectacular. Rented a motorcycle and drove all over the island. Saw elephant sanctuary ate local food. Everything was unbelievable. An experience to cherish forever
Bodde här 3 nätter i maj 2024
Svar från Cholthicha Wutthi 5 maj 2024
Dear Betty,Thank you very much for taking the time to sharing following your recent stay at Anantara Koh Yao Yai Resort & Villas. It was a great pleasure to learn that you had enjoyed your stay with us!Your kind words and feedback have been passed on to our team members who are always very pleased and motivated to hear when our guests voice their appreciation. Many thanks again for sharing your experience with us and we hope to have the pleasure of welcoming you back in the near future.Yours sincerely,Cholthicha WutthiFront Office Manager

10/10 Fantastiskt

Davide

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing all around experience. Service is excellent.
Bodde här 7 nätter i april 2024
Svar från Cholthicha Wutthi 3 maj 2024
Dear Davide,Thank you for your stayed and amazing review of Anantara Koh Yao Yai Resort & Villas , we must say it is our new favorite! We really appreciate you taking to time to provide such extensive feedback and highlighting the many amazing Anantara experiences during your stay!We hope to have the pleasure of welcoming you back in the near future.Yours sincerely,Resort Management Team

10/10 Fantastiskt

Dor

Bodde här 6 nätter i april 2024

10/10 Fantastiskt

Kevin

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great service and perfect for families with kids ! Highly recommend this new hotel!
Bodde här 7 nätter i april 2024
Svar från Cholthicha Wutthi 28 apr. 2024
Dear Kevin,Thank you so much for taking the time to share your feedback from your recent stay with us. We are delighted to read you had such a wonderful time!We look forward to welcoming you and your family back sometime soon!Warm regards,Resort Management TeamAnantara Koh Yao Yai Resort & Villas

10/10 Fantastiskt

Cassandra

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This place was so welcoming, everyone was so nice and helpful! Would come back in a heartbeat. Win is amazing, he made our stay super personable !!
Bodde här 3 nätter i mars 2024
Svar från Cholthicha Wutthi 15 apr. 2024
Dear Cassandra,Thank you for your amazing review of Anantara Koh Yao Yai Resort & Villas , we must say it is our new favorite! We really appreciate you taking to time to provide such extensive feedback and highlighting the many amazing Anantara experiences during your stay!We will certainly pass on your kind comments to K. Win, as well as the rest of the team! We really do hope to see you again in the not too distant future.Thanks once again for an amazing review!With warm regards from Koh Yao Yai,Resort Management Team

10/10 Fantastiskt

Trine Røssel

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We spent 12 days at this resort, and it was fantastic. The personell was amazing, always very friendly and went out of their way to help us. We spent the entire trip travelling around the island, seeing everything it had to offer, and took different trips to see the Elephants, the sunset, monkeys picking coconuts, meeting lots of local people, all very friendly and helpful. We felt very safe everywhere. The hotel and its facilities were superb, only thing that could have been good was a little shop to buy some snacks and sunscreen etc. But we rented a scooter and got what we needed in nearby shops. All in all an amazing holiday in the most amazing surroundings. Will recommend both Koh Yao Yai and Anantara to everyone.
Bodde här 10 nätter i februari 2024
Svar från Cholthicha Wutthi 27 feb. 2024
Dear Trine,Thank you very much for taking the time to sharing following your recent stay at Anantara Koh Yao Yai Resort & Villas. It was a great pleasure to learn that you had enjoyed your stay with us!Your kind words and feedback have been passed on to our team members who are always very pleased and motivated to hear when our guests voice their appreciation. Many thanks again for sharing your experience with us and we hope to have the pleasure of welcoming you back in the near future.Yours sincerely,Hotel Management Anantara Koh Yao Yai Resort & Villas

8/10 Bra

Ivan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i februari 2024
Svar från Cholthicha Wutthi 27 feb. 2024
Dear Ivan,It was indeed a pleasure to know that you had enjoyed your time with us. Thank you again for rating us. We look forward to the pleasure of welcoming you back in the near future. Best regards, Anantara Koh Yao Yai Resort & Villas

8/10 Bra

Verifierad resenär

Gillade: Boendets skick och faciliteter och rummets bekvämlighet
Innsjekk kl 15, men fikk ikke rom før kl 17.30. 2 av dagene var ikke rommene rengjort før kl 18. Minibar ble ikke fylt opp noen av dagene, men ført på regninga. Hver dag manglet det enten håndklær eller kaffi ol. Veldig treg servering i basseng baren. Ellers ett veldig flott anlegg, men mangler det siste for å være perfekt. Veldig god mat, men stive priser.
Bodde här 4 nätter i februari 2024
Svar från Cholthicha Wutthi 27 feb. 2024
Dear Valued Guest,Thank you very much for taking the time to sharing following your recent stay at Anantara Koh Yao Yai Resort & Villas. It was a great pleasure to learn that you enjoyed your stay with us!At the same time, it is noted that there were some aspects of your stay which were not to your satisfaction. Please rest assured that these points will be addressed for improvement. I apologies if any inconvenience was caused.Thank you again for sharing your experience, and we hope to have the pleasure of welcoming you back in the near future.Yours sincerely,Hotel Management Anantara Koh Yao Yai Resort & Villas

8/10 Bra

Ki Bong

Bodde här 1 natt i januari 2024

8/10 Bra

BAR

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Fantastic Resort, Mediocre Service and amenties
Koh Yao Yai - is underdeveloped island still; Anantara Resort has Beautiful surroundings and a stunning facility - no doubt! the kids pool is also a fun feature but - although the staff is friendly, the service provided by this resort does not quite meet the 5-star standards expected. for example, receiving coffee capsules took almost an hour after requesting them in the morning. additionally, the food is overpriced and not particularly noteworthy. unfortunately, the restaurant service is quite slow, with food often arriving 40 minutes after being ordered, and sometimes even cold. this can be especially problematic for families with young children. The Stuff is received directive to try and charge the guests as much as possible- and every step you do on the resort- the try to sell you something; we do not mind to consume- but it has to be done a little bit more subtle..... also - a little bit more attentions to the guests - offering an umbrella when raining ,etc...... that being said- Anatara is still great and lovely; we are sure they will be gradually improving their services also in this resort;
Bodde här 6 nätter i december 2023
Svar från Cholthicha Wutthi 30 dec. 2023
Dear Valued Guest,Thank you very much for taking the time to sharing following your recent stay at Anantara Koh Yao Yai Resort & Villas. It was a great pleasure to learn that you enjoyed your stay with us!At the same time, it is noted that there were some aspects of your stay which were not to your satisfaction. Please rest assured that these points will be addressed for improvement. I apologies if any inconvenience was caused.Thank you again for sharing your experience, and we hope to have the pleasure of welcoming you back in the near future.Yours sincerely,Hotel Management TeamAnantara Koh Yao Yai Resort & Villas

2/10 Väldigt dåligt

jay

Bodde här 3 nätter i december 2023
Svar från Cholthicha Wutthi 22 dec. 2023
Dear Mr. Jay,Thank you for taking the time to tell us about your stay at Anantara Koh Yao Yai Resort & Villas. I am disappointed to hear that your experience did not meet your expectations.At Anantara, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please share to us for the disappointed thing and we can rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.I hope that you will accept our apology and allow us the opportunity to show you that the level of service you experienced during your recent stay is not indicative of the usual high standards at our hotel.Yours sincerely,Hotel Management TeamAnantara Koh Yao Yai Resort & Villas

10/10 Fantastiskt

MARIO A

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hotel muito bom, instalações maravilhosas, mas serviços muito caros. Quarto impecável, praia e piscina muito boas!
Bodde här 2 nätter i december 2023
Svar från Cholthicha Wutthi 19 dec. 2023
Dear Mr. Mario,Thank you very much for taking the time to sharing following your recent stay at Anantara Koh Yao Yai Resort & Villas. It was a great pleasure to learn that you had enjoyed your stay with us!Your kind words and feedback have been passed on to our team members who are always very pleased and motivated to hear when our guests voice their appreciation. Many thanks again for sharing your experience with us and we hope to have the pleasure of welcoming you back in the near future.Your Sincerely,Hotel Management TeamAnantara Koh Yao Yai Resort & Villas

10/10 Fantastiskt

Diego

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Top modern und neuwertige Anlage
Bodde här 13 nätter i november 2023
Svar från Cholthicha Wutthi 9 dec. 2023
Dear Mr. Diego,Thank you very much for taking the time to complete our guest questionnaire following your recent stay at Anantara Koh Yao Yai Resort & Villas. It was a great pleasure to learn that you had enjoyed your stay with us!Your kind words and feedback have been passed on to our team members who are always very pleased and motivated to hear when our guests voice their appreciation. Many thanks again for sharing your experience with us and we hope to have the pleasure of welcoming you back in the near future.Yours sincerely,Cholthicha WutthiFront Office Manager

6/10 Okej

Marzio

Bodde här 5 nätter i november 2023
Svar från Cholthicha Wutthi 6 dec. 2023
Dear Valued Guest,Thank you very much for taking the time to complete our guest questionnaire following your recent stay at Anantara Koh Yao Yai Resort & Villas. It was a great pleasure to learn that you enjoyed your stay with us!At the same time, it is noted that there were some aspects of your stay which were not to your satisfaction. Please rest assured that these points will be addressed for improvement. I apologies if any inconvenience was caused.Thank you again for sharing your experience, and we hope to have the pleasure of welcoming you back in the near future.Yours sincerely,Cholthicha WutthiFront Office Manager

8/10 Bra

Peter, Mission Viejo

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
New property, so one can expect the good and the bad that comes with it. Best thing about the Anantara Koh Yao Yai Resort is the staff. Genuinely friendly, and really put their heart into their daily routine. Top managers from the GM to the area managers are very professional, but the rest seem very young, and new. Only negative I found during our family's 5 days stay was there was a group (Country's Dentist Association) occasion at the resort for 3 days, and all during the entire time, most of the front desk staff, including Concierge were busy taking care of their activities which negated regular customers. For example, they took over the entire resort lobby area and made it into their meeting room for 3 days. "Lobby" was moved to the next room which very small to handle all the regular customer's requests as the lines were often long. It was little frustrating at times as they seem to have plenty of staff available but most seem busy taking care of the event for the Dentist Association. Resort's hardware is very well managed as with most first rate resorts around the world. With particular to this resort, I'd like to think the management will sort out the early kinks that comes with first year opening "pain". Had a chance to meet the GM, Patrick who seem to have pulse to everything going on at the resort, and I am sure He will find a way to make this a first rate resort in Phuket, and in Koh Yao Yai Island.
Bodde här 4 nätter i november 2023
Svar från Cholthicha Wutthi 4 dec. 2023
Dear Mr. Peter, Thank you very much for taking the time to complete our guest questionnaire following your recent stay at Anantara Koh Yao Yai Resort & Villas. It was a great pleasure to learn that you enjoyed your stay with us!At the same time, it is noted that there were some aspects of your stay which were not to your satisfaction. Please rest assured that these points will be addressed for improvement. I apologies if any inconvenience was caused.Thank you again for sharing your experience, and we hope to have the pleasure of welcoming you back in the near future.Yours sincerely,Cholthicha WutthiFront Office Manager

10/10 Fantastiskt

Marlies

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i november 2023
Svar från Cholthicha Wutthi 20 nov. 2023
Dear Ms. Marlies,Thank you very much for taking the time to complete our guest questionnaire following your recent stay at Anantara Koh Yao Yai Resort & Villas. It was a great pleasure to learn that you had enjoyed your stay with us!Your kind words and feedback have been passed on to our team members who are always very pleased and motivated to hear when our guests voice their appreciation. Many thanks again for sharing your experience with us and we hope to have the pleasure of welcoming you back in the near future.Yours sincerely,Cholthicha WutthiFront Office Manager

10/10 Fantastiskt

Verifierad resenär

Bodde här 6 nätter i november 2023
Svar från Cholthicha Wutthi 20 nov. 2023
Dear Valued Guest,Thank you very much for taking the time to complete our guest questionnaire following your recent stay at Anantara Koh Yao Yai Resort & Villas. It was a great pleasure to learn that you had enjoyed your stay with us!Your kind words and feedback have been passed on to our team members who are always very pleased and motivated to hear when our guests voice their appreciation. Many thanks again for sharing your experience with us and we hope to have the pleasure of welcoming you back in the near future.Yours sincerely,Cholthicha WutthiFront Office Manager

10/10 Fantastiskt

Denisse

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Most beautiful hotel! And staff is above amazing and kind! We booked our excursion through them and they made it wonderful as well
Bodde här 3 nätter i november 2023
Svar från Cholthicha Wutthi 18 nov. 2023
Dear Ms. Denisse,Thank you very much for taking the time to complete our guest questionnaire following your recent stay at Anantara Koh Yao Yai Resort & Villas. It was a great pleasure to learn that you had enjoyed your stay with us!Your kind words and feedback have been passed on to our team members who are always very pleased and motivated to hear when our guests voice their appreciation. Many thanks again for sharing your experience with us and we hope to have the pleasure of welcoming you back in the near future.Yours sincerely,Cholthicha WutthiFront Office Manager

8/10 Bra

Kreshnik

Bodde här 8 nätter i november 2023
Svar från Cholthicha Wutthi 12 nov. 2023
Dear Mr. Kreshnik,Thank you very much for taking the time to complete our guest questionnaire following your recent stay at Anantara Koh Yao Yai Resort & Villas. It was a great pleasure to learn that you enjoyed your stay with us!Your kind compliments have been passed on to my fellow Team Members. At Amari, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation.Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future.Yours sincerely,Cholthicha WutthiFront Office Manager

10/10 Fantastiskt

Giselle

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i september 2023
Svar från Cholthicha Wutthi 7 okt. 2023
Dear Giselle,Thank you very much for taking the time to complete our guest questionnaire following your recent stay at Anantara Koh Yao Yai Resort & Villas. It was a great pleasure to learn that you enjoyed your stay with us!Your kind compliments have been passed on to my fellow Team Members. At Amari, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation.Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future.Yours sincerely,Cholthicha WutthiFront Office Manager

8/10 Bra

Luca

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Svar från Cholthicha Wutthi 3 okt. 2023
Dear Mr. Luca,Thank you so much for taking the time to share your feedback score from your recent stay with us. We are delighted to having you.We look forward to the pleasure of welcoming you back to the Anantara Koh Yao Yai Resort & Villas once again in the near future.Thank you very much.Yours sincerely,Cholthicha WutthiFront Office Manager