Hotell nära Kodak Center for Performing Arts

“Great experience”

“We were in town for our daughter’s college graduation. We were able to check in early. That was great for my daughter to get ready for the graduation. The staff was so nice and helpful. The room was clean and looked new. We loved it. It was convenient t to the Blue Cross Arena, the venue for the graduation. I am handicap. There was ample parking for us. I would stay here again. I recommend it for the location, cleanliness and the wi derful staff. Thank you. Eugenia.”

“Fräscht, rent, god frukost, vänlig personal och nära till flera bra restauranger och köpcentrum. Rekommenderas!”

“Wonderful property! Staff was extremely kind and even gave us a 'welcome' bag of treats because we were celebrating a graduation. The room was clean, comfortable, convenient. Right off the highway, but quite and peaceful. Amazing breakfast! My daughter couldn't stop eating :)”

“Excellent ”

“Nicke and clean”

“The amenities were nice and it is a pocket friendly hotel.. however the saying “you get what you pay for” applies here. The smell as soon as you walk in is that of mold and smoke. We stayed on the 3rd floor and the smell of that floor was atrocious. It is humid and when you do turn the air on the smell that emits from the AC is also putrid. Carpets were dirty. Bathtub looked as if it had not been cleaned in months. The bedding and towels were stained and dirty. 10/10 do not recommend. What I...

“This day was decent I guess. I don't like the fact that I booked a 2 room suite with 2 beds and get there and I'm given a one room suite with one bed and the hotel says there is nothing they can do about it.”

“Clean room. Courteous staff. Perfect for a quick stay and close to everything. Road construction outside the parking garage was a nuisance but that was out of the control of the hotel. Definitely would stay again when we're in town.”

“Everyone was great.”

“This is an unique experience for us. There is no traditional lobby or reception area. All entrances are managed by electronic keypad. The staff coordinated with us through the text messages for daily cleanup and other needs. The hot tub does not have soap, shampoo and no place holder for one we brought. I will stay again but I wish there is a soap holder. Parkign is easy. The place is well maintained but bed, mattress and carpet could use more cleaning or even new ones.”

“A perfekt place to stay at. The service, the breakfast an the room were really the very best.”

“We stayed here for two nights. We really enjoyed the historic hotel and the staff was very pleasant and helpful. The bed and pillows were very comfortable in the King bedroom we stayed in. The room was adequate in size for us. My husband fell in love with the robe! He actually wore it to sleep in because it was so soft and cozy! The hotel was quiet with the exception of other guests that came in later and closed their doors hard. The A/C worked great but was loud for sleeping purposes. We ate...

“This hotel was exceptional from top to bottom. The staff was very friendly and helpful, always present and smiling. The hotel breakfast as a feast. There was a surprise happy hour with food and drink Monday through Wednesday. Patio and river view/access added to the stay. Very handy to the University of Rochester and to the Strong Hospital. Lots of parking. Felt safe.”

“Very disappointing experience overall. The property was poorly maintained, and the level of service provided by both the staff and management was far below expectations. The staff were unhelpful and showed little concern for guest satisfaction. The restaurant was another letdown. The food was average at best, and the restaurant staff were rude and unprofessional, which made the dining experience unpleasant. I would not recommend this hotel and would not choose to stay here again.”