Lobby
Se tillgänglighet

Recensioner av Best Western Kokomo Hotel

2.5 out of 5
Best Western Kokomo Hotel
1717 E Lincoln Rd, Kokomo, IN

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 41 av 80 recensioner" "
8 - Bra i betyg. 20 av 80 recensioner" "
6 - Okej i betyg. 11 av 80 recensioner" "
4 - Dåligt i betyg. 6 av 80 recensioner" "
2 - Väldigt dåligt i betyg. 2 av 80 recensioner" "

8,4/10

Renlighet

8,8/10

Personal och service

8,4/10

Bekvämligheter

8,0/10

Boendets skick och faciliteter

8,0/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Wayne

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
So quiet and clean room. One suggestion would be smart tv's. I missed not having that.
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Cynthia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024

6/10 Okej

Robert

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Took forever to get checked in although there were no issues. The whole place smelled bad.
Bodde här 1 natt i april 2024

4/10 Dåligt

Robert

Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Jill- GM 26 apr. 2024
I'm sorry your experiencer with us did not rate higher. I would be happy to address any specific issues with you if you would prefer to contact the hotel directly

10/10 Fantastiskt

Robert

Bodde här 1 natt i april 2024

8/10 Bra

Elby W

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean and kind
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Kelly

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location for work
Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

Joseph

Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Mary

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Tori G, and Tori from the overnight shift, we're absolutely wonderful! I had a late check-out for noon that Tori, from the night shift, arranged for me; she was so nice. After check-out, I still needed extra time, due to transportation, and I work remotely. I asked Tori G if it was possible that I wait in the lobby area for my transportation and allow me to continue using their Wi-Fi connection to work, with no hesitation, she said "absolutely, make yourself comfortable!" These two ladies went above and beyond for me, with such kindness, they have no idea how much this has meant to me. Life has been very hectic lately and not easy, and I can't thank them enough for being so accommodating and understanding. I will definitely be a repeat guest and refer friends and family to your hotel.
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Kelly

Bodde här 5 nätter i februari 2024

10/10 Fantastiskt

George

Reste med familjen
Bodde här 1 natt i januari 2024
Svar från Jill- GM 18 feb. 2024
Thank you so much. We look forward to your next stay

4/10 Dåligt

Sekyoung

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Low water press, water condition, room condition
Bodde här 5 nätter i januari 2024
Svar från Jill- GM 28 jan. 2024
I'm sorry you experienced poor water pressure. I can address this with ownership. I don't have any additional information regarding room condition. Our rooms were renovated just las January.

10/10 Fantastiskt

BONNIE

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Complimentary bottled water in room. Very clean. Nice employees.
Bodde här 1 natt i januari 2024

6/10 Okej

Sandy

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Hmmm, mixed emotions
While our room was very clean and tidy, the bed comfortable and several other pluses, the outlet in the bathroom sink area was defective and would not hold my curling iron and straightener cords...etc. I had to utilize the outlet across the room, which, because we had an early morning meeting, just added additional time and stress to our getting ready. When I told the manager at checkout, he just didn't seem to take note or really be interested...very nice, but, I seriously doubt that anything was fixed. Also, we found the big on-top-of-the-counter sink to unnecessarily take up way too much of an already small sink/counter area. There was very minimal room left to put small toiletry bag etc. We'll probably stay elsewhere next time.
Bodde här 1 natt i januari 2024
Svar från Jill- GM 18 feb. 2024
We apologize for any inconvenience you experienced. We strive to make every stay the absolute best for all of our guests. We would look forward to another opportunity to provide your with excellent service.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Pleasant stay.
Pretty good stay. Chair in the roo. is pretty worn and looks bad in the otherwise nice room. Bathroom floor needed a little bit more attention in the corners. Loved the shampoo and body wash. It was a nice stay.
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Kayla

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The gentleman at the from the front desk was nice. The big thing was they called at 11 pm because they forgot what room they put us in.
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Nate

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Jill

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023

8/10 Bra

Abby, Galion

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The price was a bit high for what the hotel offered, in my opinion. We also had a handicap accessible room, but the shower pressure I wouldn't wish on anyone. The staff was never actually at the desk either. We always had to ring a bell and wait. Otherwise, not a bad little hotel overall.
Bodde här 2 nätter i oktober 2023
Svar från Jill- GM 16 okt. 2023
Thank you for taking the time to give us a review. Our desk staff is also responsible for doing the hotel laundry, so they may have been attending to it. It could also be that one of the managers was simply in their office while covering desk. I will certainly address the water issue with ownership.

8/10 Bra

Chris

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
For the most part the place was perfect it was clean beds were comfortable showers kinda sucked and i had trouble with the waffle maker and the customer service lady was short and snippy at me about it she was kinda rude really everything else was great i think it was nice place those were my only 2 issues
Bodde här 2 nätter i oktober 2023

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Room was nice. Pool was closed. Wi-Fi was out. Breakfast left a lot to be disired, plan on eating out.
Bodde här 3 nätter i september 2023
Svar från Chase 7 okt. 2023
Thank you for taking the time to respond! We apologize for the lackluster breakfast. We are working to make our breakfast better, and your response will help us do that!

4/10 Dåligt

Chris

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Worst water pressure i have ever experienced!
Bodde här 2 nätter i september 2023
Svar från Jill- GM 25 sep. 2023
On behalf of the entire Best Western I want to apologize for not exceeding your expectations. I will address your concerns with our ownership.

10/10 Fantastiskt

Anton

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i september 2023
Svar från Jill- GM 19 sep. 2023
Thank You!We look forward to seeing you on your next trip to Kokomo!

8/10 Bra

Stacy

Affärsresenär
Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Musty smell
The room was very musty! The smell never left. Every time we came in, whether we turned the air on or not, it still smelled musty! We did not know what to do.
Bodde här 3 nätter i september 2023
Svar från Jill- GM 19 sep. 2023
On behalf of the entire staff, we apologize for not exceeding your expectations. We hope that you will allow us another opportunity on your next visit to Kokomo.

8/10 Bra

Emily

Reste med familj och småbarn
Gillade: Personal och service och bekvämligheter
Okay property, the room had a weird smell.
Bodde här 1 natt i september 2023
Svar från Jill- GM 19 sep. 2023
On behalf of the entire staff, we apologize for not exceeding your expectations. We hope that you will allow us another opportunity on your next visit to Kokomo.

10/10 Fantastiskt

William

Bodde här 5 nätter i augusti 2023
Svar från Jill- GM 19 sep. 2023
Thank You!We look forward to seeing you on your next trip to Kokomo!

10/10 Fantastiskt

Glenn

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i augusti 2023
Svar från Jill- GM 19 sep. 2023
Thank You!We look forward to seeing you on your next trip to Kokomo!

4/10 Dåligt

Robert

Bodde här 6 nätter i augusti 2023
Svar från Jill- GM 19 sep. 2023
On behalf of the entire staff, we apologize for not exceeding your expectations. We hope that you will allow us another opportunity on your next visit to Kokomo.

8/10 Bra

John

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i augusti 2023
Svar från Jill- GM 19 sep. 2023
Thank You!We look forward to seeing you on your next trip to Kokomo!

10/10 Fantastiskt

Robert, Homosassa

Bodde här 1 natt i augusti 2023
Svar från Jill- GM 19 sep. 2023
Thank You!We look forward to seeing you on your next trip to Kokomo!

8/10 Bra

Vicki

Bodde här 1 natt i augusti 2023
Svar från Jill- GM 19 sep. 2023
Thank You!We look forward to seeing you on your next trip to Kokomo!

10/10 Fantastiskt

Danielle

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
.
Bodde här 2 nätter i juli 2023
Svar från Jill- GM 19 sep. 2023
Thank You!We look forward to seeing you on your next trip to Kokomo!

10/10 Fantastiskt

GLENN

Gillade: Renlighet, personal och service och boendets skick och faciliteter
nice stay,, good front desk, need better service on maid service,,, one day no service had to go get towels ect, ice machine was always shy of ice,,, maybe 2 machines? great stay
Bodde här 1 natt i juli 2023

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good place
Bodde här 2 nätter i juli 2023

10/10 Fantastiskt

Joe

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Clean, great service, nice breakfast.
Bodde här 3 nätter i juni 2023
Svar från Chase K 9 juli 2023
Thank you Joe for taking the time to respond. We are glad you had a FIVE star experience here!

6/10 Okej

Robin

Reste med familjen
It was just ok. I don’t think it’s worth what I paid… but overall it was just ok. The bed was comfy though so that’s good. The breakfast was just ok… not many options.
Bodde här 1 natt i juni 2023
Svar från chase k 3 juli 2023
Thank you Robin for taking the time to respond. We are sorry to here that your stay was not exceptional. Please feel free to contact us via phone number to tell us what we could do to make your next stay better!

6/10 Okej

kurt

Reste med sin partner
Gillade inte: Boendets skick och faciliteter
This is just a flipped hotel. The gave us a handicap room that smelled very musty. The shower had hair in it from the previous person. We won’t be back here again.
Bodde här 1 natt i juni 2023
Svar från chase k 3 juli 2023
Thank you Kurt for taking the time to respond. We are sorry to here your stay wasn't exceptional. Feel free to contact us via phone number to tell us what we could do better on your next stay.

8/10 Bra

Bradley

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Hotel was nicely remodeled but breakfast was not very good. Eggs were cold, gravy had no flavor, & sausage tasted like it was reheated from previous day. Beds were comfy and it was relatively quiet, even though there was a couple youth baseball teams there.
Bodde här 1 natt i juni 2023
Svar från chase k 20 juni 2023
We are sorry to here about your breakfast experience, we as a team will work harder to keep breakfast as fresh as possible. We are glad to here you enjoyed the rest of your stay, and hope to see you in the future!

6/10 Okej

Michael

Gillade: Renlighet, personal och service och rummets bekvämlighet
Decent, would probably stay again next year
The hotel was good. Room size was very nice. The only complaint I have, there was no grip in the bathtub and one of us slipped/fell while taking a shower. Luckily not seriously hurt and had to use one of the towels in the tub for grip. Gym was decent and the hotel was conveniently located.
Bodde här 3 nätter i juni 2023
Svar från chase k 21 juni 2023
We are sorry to hear about your fall, and we are looking into getting grip put in to prevent an incident like this again.

10/10 Fantastiskt

Tina

Gillade: Renlighet och personal och service
Everything was great
Bodde här 1 natt i juni 2023
Svar från Chase K 14 juni 2023
Thank you for the five star rating Tina! We hope to see you stay with us again!

8/10 Bra

NANCY

Bodde här 1 natt i juni 2023
Svar från Chase K 14 juni 2023
Thank you for taking the time to respond, and we hope to see you again!

6/10 Okej

Brian

Bodde här 1 natt i juni 2023
Svar från Jill- GM 16 juni 2023
Thank you for taking the time to give us your feedback. We value your input and take it very seriously

10/10 Fantastiskt

Jenifer

Bodde här 1 natt i juni 2023
Svar från Chase K 14 juni 2023
Thank you Jennifer! We are glad you had a great stay and we hope to see you again!

8/10 Bra

Andrea

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Really nice and great value
Hotel was nicer than expected! Clean and newer remodel done which is lovely!
Bodde här 2 nätter i juni 2023
Svar från chase k 12 juni 2023
Thank you for your response, we are happy that you enjoyed your stay with us! We hope to see you again.

10/10 Fantastiskt

Dawn

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very clean, fresh, quiet. Great breakfast.
Bodde här 1 natt i maj 2023
Svar från Jill- GM 29 maj 2023
Thank You! We look forward to your next visit

6/10 Okej

GREGORY

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
New and Clean
This hotel appears to be relatively new. That probably explains why it appears to be really clean. The stay was fine -- we arrived late and left early -- only needing a place to shower and sleep after a long day of youth sports. The hotel is pretty overpriced for what it acually is. With taxes and fees were were around $177. We were there for < 10 hours. I think it's literally a crime how even 2 and 3 star hotels are overcharging customers post COVID. We travel a lot for youth sports. 3 years ago this room would have been $85. Hotels are doubling prices and cutting services. Not sure how they are able to get away with it. Sometimes when you give people to be at their worst -- they won't disappoint.
Bodde här 1 natt i maj 2023
Svar från chase 18 maj 2023
Thank you for the rating. We are sorry we did not meet your expectations. We hope to see you stay with us again!

10/10 Fantastiskt

Mario

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The hotel was great the only thing i would change is the breakfast. The egg and sausage was nasty especially how it was sitting in water
Bodde här 2 nätter i maj 2023
Svar från chase 18 maj 2023
Thank you for the 5-star rating Mario! We are sorry to hear your dislikes with our breakfast. We will find a way to fix this problem and hope to see you stay with us again!

8/10 Bra

Michael

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i maj 2023
Svar från Chase K 8 maj 2023
Thank you for the rating Michael! We hope you stay with us again!

10/10 Fantastiskt

Ryan

Bodde här 3 nätter i april 2023
Svar från chase - Assistant General Manager 2 maj 2023
Thank you Ryan for your rating! We are looking forward to your future stays with us here at Best Western Kokomo!

8/10 Bra

Bill

Bodde här 2 nätter i april 2023
Svar från Chase 18 apr. 2023
Bill, thank you for taking the time to leave us this rating. We are happy that you enjoyed your stay. Please feel free to reach out if you feel that there is anything that we could have done better.