Hotell nära Kommunalhuset i Reading

“tres bien”

“Tvålpumpen funkade inte, toarullehållaren var lös så rullen åkte av. Fick ny tvålpump snabbt. Trevlig och tillmötesgående personal. Dock väldigt trög toalettdörr, svårt/tung att stänga. Samma sak att splola toaletten, fick ta i ordentligt för att kunna trycka på knappen. Oftast 2-3 ggr”

“Breakfast needs a re think. 15 mins to get a fried egg is not really acceptable and the choice of items limited. Hot food was not particularly hot.”

“Rent och enkelt att tycka om”

“My second stay, and the service was just as excellent as the previous time. The staff there are so welcoming and helpful. ”

“The room met my expetations, but the were no furnitures at all. Nowhwere to put our clothes and belongings. Also, the room could have been larger. There was no space around the bed. ”

“Kitchen cutlery was dirty, whole flat was dirty, dusty, we were sneezing soon as we arrived, complained and was moved rooms but was still dusty. Mites on sills, dirt in units. Area is awful no amenities close by. Emailed staff who did email back, then I called kept putting me on hold eventually asked to speak to manager. Car park bays are tight someone damaged our car. Sofa was battered, dirty floors, marks on bedding, dirty blinds, bin wasn't working or shower gel container, oven was noisy,...

“Room was clean and tidy. However there was a hole in ceiling where the fire alarm had come out and not been put back properly. There was no heating in the bathroom however the lovely hot shower warmed the room super”

“Clean a 5 star CS”