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Recensioner av Megasaray Westbeach Antalya

5 out of 5
Megasaray Westbeach Antalya
Gursu Mah., Akdeniz Blv. 192, Konyaalti, Antalya

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 199 av 317 recensioner" "
8 - Bra i betyg. 77 av 317 recensioner" "
6 - Okej i betyg. 16 av 317 recensioner" "
4 - Dåligt i betyg. 11 av 317 recensioner" "
2 - Väldigt dåligt i betyg. 14 av 317 recensioner" "

9,0/10

Renlighet

9,0/10

Personal och service

8,6/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Nahla

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i januari 2024
Svar från Aida Karsli 9 jan. 2024
Dear Nahla;We would like to thank you for the point.We hope you will be visiting the Megasaray West Beach hotel again in the near future.Best RegardsAida Karsli Guest Relations Manager

10/10 Fantastiskt

Luna

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
My stay at the hotel was amazing. The staff really went above and beyond with their excellent service, and they were friendly. The Hamam experience have been absolutely wonderful, and the entertainment was amazing too, including the hairdresser! And a 10/10 for the food! It's always a treat when there's a wide variety of delicious options. I have nothing to complain about. Kudos to all the hotel staff, especially Hurkan(I think that’s his name, he was working at the lobby bar) for being super friendly and kind
Bodde här 5 nätter i november 2023
Svar från Aida Karsli 28 nov. 2023
Dear Guest;First of all, as Megasaray West Beach family, we would like to thank you very much for recommending our hotel and in our hotel, which we serve fondly, the comments of our esteemed guests motivate us. We also thank you for taking the time to share your comments. Your comment is shared with all management and employees. We hope to welcome you again in our hotel as soon as possible.Best RegardsAida Karsli Guest Relations Manager

10/10 Fantastiskt

Mohamed

Bodde här 5 nätter i oktober 2023
Svar från Aida Karsli 5 nov. 2023
Dear Guest Mohamed;We would like to thank you for the point.We hope you will be visiting the Megasaray West Beach hotel again in the near future.Best RegardsAida Karsli Guest Relations Manager

10/10 Fantastiskt

Karolina

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i september 2023
Svar från Aida Karsli 5 okt. 2023
Dear Guest;We would like to thank you for the point.We hope you will be visiting the Megasaray West Beach hotel again in the near future.Best RegardsAida Karsli Guest Relations Manager

10/10 Fantastiskt

Görkem

Gillade: Personal och service
Bodde här 2 nätter i juli 2023
Svar från Aida Karsli 25 juli 2023
Dear Guest;We would like to thank you for the point.We hope you will be visiting the Megasaray West Beach hotel again in the near future.Best RegardsAida Karsli Guest Relations Manager

10/10 Fantastiskt

Navreet Kaur

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 7 nätter i juli 2023
Svar från Aida Karsli 18 juli 2023
Dear Guest;We would like to thank you very much for choosing our hotel and taking the time to evaluate us. We are really proud to welcome and please you. We wish you healthy days until we entertain you again.Best RegardsAida Karsli Guest Relations Manager

10/10 Fantastiskt

Emad

Bodde här 3 nätter i juli 2022
Svar från Megasaray WestBeach 18 juli 2022
Dear Guest, Thank you for the great score of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Team Megasaray WestBeach

8/10 Bra

Abdallah

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 6 nätter i juli 2022
Svar från Megasaray WestBeach 18 juli 2022
Dear Guest, Thank you for the great score of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Team Megasaray WestBeach

10/10 Fantastiskt

Hacer

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Par resa
Var på denna hotell under fyra nätter läget är bra , maten var bra och trevlig personal.
Bodde här 4 nätter i juni 2022
Svar från Megasaray WestBeach 21 juni 2022
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Team

10/10 Fantastiskt

Suzan

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Very friendly staff and food was fantastic and everything is very clean
Bodde här 1 natt i april 2024
Svar från Aida Karsli 25 apr. 2024
Dear Guest,First of all, we wish you a pleasant day as the Megasaray West Beach family. Thank you for sparing your precious time for us and conveying this nice comment to us. Being satisfied and happy with our services and especially sharing this situation on the comment site motivates us to offer more.We would like you to know that we will always be happy to host you as our guest at our facility.RegardsGuest Relations ManagerAida Karsli

10/10 Fantastiskt

Steve

Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Excellent hotel every member of staff pleasant and polite facilities and options for food and drink brilliant Will stay here again
Bodde här 5 nätter i april 2024
Svar från Aida Karsli 24 apr. 2024
Dear Steve;We would love to thank you for your comment. We would like to mention that this nice comment is very motivated us.Make sure that your comment is shared with management and staffs.We hope you will be visiting the Megasaray West Beach hotel again in the near future.Best RegardsAida Karsli Guest Relations Manager

8/10 Bra

IMRAN SADIQ

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lovely property great amnities. City view is nice and quiet
Bodde här 7 nätter i april 2024
Svar från Aida Karsli 24 apr. 2024
Dear Imran Sadiq;We would like to thank you for the point.We hope you will be visiting the Megasaray West Beach hotel again in the near future.Best RegardsAida Karsli Guest Relations Manager

10/10 Fantastiskt

MINAZ

Reste i grupp, Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean ,food and service excellent.
Bodde här 2 nätter i april 2024
Svar från Aida Karsli 24 apr. 2024
Dear Guest;We would love to thank you for your comment. We would like to mention that this nice comment is very motivated us.Make sure that your comment is shared with management and staffs.We hope you will be visiting the Megasaray West Beach hotel again in the near future.Best RegardsAida Karsli Guest Relations Manager

8/10 Bra

Churchill, Edmonton

Gillade: Renlighet
Nice location close to beach and lots of restaurants even though it’s all inclusive. The facilities are out dated and front desk staff is not attentive to say as minimum: our key was not working the first time so I had to go down for reactivating it again; we were not allowed to the restaurant first dinner as the reception didn’t give us wrist band; the internet was not set up for us so I had to call to get access… however the guest relations was very attentive after I wrote the Expedia check in comments and wanted to have a meeting with me, but I was not happy to go for a meeting with the hotel simply because I was there for vacation!
Bodde här 3 nätter i april 2024
Svar från Aida Karsli 24 apr. 2024
Dear Churchill,Fistly, we would like to thank you for your review. You can be sure that all comments, suggestions and complaints are forwarded to our management. We will be very happy to see you again in our hotel.Yours sincerely,Aida Karsli Guest Relations Manager

10/10 Fantastiskt

Lindsay Allison

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved the sea and mountain view out the window! Grounds very tidy and constantly cleaned for any keftover dishes & rubbish
Bodde här 4 nätter i april 2024
Svar från Aida Karsli 16 apr. 2024
Dear Lindsay Allison;We would love to thank you for your comment. We would like to mention that this nice comment is very motivated us.Make sure that your comment is shared with management and staffs.We hope you will be visiting the Megasaray West Beach hotel again in the near future.Best RegardsAida Karsli Guest Relations Manager

10/10 Fantastiskt

Danae

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Food was delicious everyone work super hard especially the ones in the restaurants
Bodde här 3 nätter i april 2024
Svar från Aida Karsli 15 apr. 2024
Dear Guest,First of all, thank you for taking the time to write a comment. It made us very happy that you enjoyed your holiday in our hotel. We will be happy to host you at our hotel again.Let everything be as you wish.RegardsGuest Relations ManagerAida Karsli

8/10 Bra

Ilknur

Reste med familj och småbarn, Reste i grupp
Gillade: Personal och service
Das Essen war super
Bodde här 8 nätter i mars 2024
Svar från Eren Ozkaya / CRM Spezialist / Megasaray Hotels 9 apr. 2024
Sehr geehrte Ilknur,Es hat uns sehr gefreut, Sie als unseren Gast begrüßen zu dürfen. Wir freuen uns sehr über Ihre Erfahrung und Zufriedenheit mit Ihrem Aufenthalt. Vielen Dank, dass Sie sich Ihre wertvolle Zeit genommen und Ihre Kommentare mit uns geteilt haben.Als Megasaray Hotels Familie freuen wir uns darauf, Sie bei Ihrem nächsten Urlaub wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüssen,

8/10 Bra

Thomas

Gillade: Renlighet, personal och service och bekvämligheter
A bit dated. Nice staff at entrance. Guests not allowed to bring a friend in to even see their room - had to meet in lobby only.
Bodde här 3 nätter i mars 2024
Svar från Aida Karsli 8 apr. 2024
Dear Guest;We would like to thank you for visiting our hotel and we would like to state that we would like to welcome you again as soon as possible.Best RegardsAida Karsli Guest Relations Manager

8/10 Bra

Susan

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
The only problem we had on our first ever stay at the Megasaray was on Saturday 30th March when there was a type of Convention Party organized and set-up on the floor below our room, our room was 1040, the set-up for this party started at 14.00 with the music blasting that had complaints from guests trying to relax in the pool area, the sound set-up and band practicing went on until about 20.00, then the party started and became louder. Our room must have been directly above the band playing that not only was it very loud but our room was vibrating our shower rattled all evening to the point that it got so bad and now with a headache we left the hotel and walked the boardwalk. On calling the front desk they had absolutely no consideration for thier guests and we were told that "this was a private party and the hotel had no control on what goes on at this party but the music will stop at 23.00", no effort was made by the staff of the Megasaray to make us feel better, and from my past Managerial positions I know that the hotel is responsible for any activities on thier premeses, the hotel could have at least have made the effort to ask if they could reduce the noise slightly or even ask us if we would like to move to another room, but no, it seems the guests was NOT the priority at the Megasaray Hotel, and we feel that our next trip to Konyaalti from our home in Fethiye will be to go back to the Puerto Bello Hotel where they seem to make thier guests a priority.. Thank you..
Bodde här 3 nätter i mars 2024
Svar från Aida Karsli 6 apr. 2024
Dear Guest;We would like to thank you for visiting our hotel and we would like to state that we would like to welcome you again as soon as possible.Best RegardsAida Karsli

10/10 Fantastiskt

Ursula

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Das Essen war sehr lecker, reichlich Auswahl. Dennoch habe ich am Ende des 2. Tages Magen - Darm mit Übergeben und starkem Durchfall bekommen. Das Personal war supernett. Die Abendanimation hat uns nicht so gefallen. War ziemlich langweilig und auch viel auf russischen Geschmack ausgelegt. Der Wellnessbereich mit Indoorpool, Sauna, Dampfbad, Hamam und Fitnessstudio hat uns sehr gefallen. Auch die Möglichkeit kostenlos Billard spielen zu können, fanden wir klasse. Leider ging das nur einen Abend, dann war der Tisch kaputt !
Bodde här 2 nätter i mars 2024
Svar från Aida Karsli 30 mars 2024
Sehr geehrte Gäste,An erste Stelle möchten wir Ihnen für Ihre Bewertung zu danken. Sie können sicher sein, dass alle Kommentare, Anregungen und Beschwerden zu unserem Management weitergeleitet werden. Wir werden uns sehr freuen, Sie wieder in unserem Hotel zu sehen.Mit freundlichen Grüssen,Aida KarsliGaestebetreuungsmanagerin

10/10 Fantastiskt

mustafa

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
5 sterne
Bodde här 1 natt i mars 2024
Svar från Aida Karsli 26 mars 2024
Lieber Gast Mustafa;Herzlichen Dank für die Bewertung.Wir hoffen das Sie bald wieder Megasaray West Beach besuchen werden.HochachtungsvollAida KarsliGaestebetreuungsmanagerin

10/10 Fantastiskt

Pavel

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Easy to access, right on the water
Bodde här 1 natt i mars 2024
Svar från Aida Karsli 22 mars 2024
Dear Pavel;We would like to thank you for the point.We hope you will be visiting the Megasaray West Beach hotel again in the near future.Best RegardsAida Karsli Guest Relations Manager

8/10 Bra

Terence

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
The staff could be a bit more friendly/smiley… though that could be down to the language barrier
Bodde här 4 nätter i mars 2024
Svar från Aida Karsli 22 mars 2024
Dear Terence,Fistly, we would like to thank you for your review. You can be sure that all comments, suggestions and complaints are forwarded to our management. We will be very happy to see you again in our hotel.Yours sincerely,Aida Karsli Guest Relations Manager

8/10 Bra

Peter Allan

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Not as good as our stay at Xmas. Food selection not as good, ok if you liked chicken! Entertainment very poor, none on the Sunday we arrived. The quiz on Monday exactly the same as at Xmas.
Bodde här 3 nätter i mars 2024
Svar från Aida Karsli 25 mars 2024
Dear Peter,Fistly, we would like to thank you for your review. You can be sure that all comments, suggestions and complaints are forwarded to our management. We will be very happy to see you again in our hotel.Yours sincerely,Aida Karsli Guest Relations Manager

10/10 Fantastiskt

Faruk Eren

Reste i grupp, Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Der Service war erstaunlich, wir buchten es für einen sehr guten Preis und gingen mit sehr geringen Erwartungen dorthin, doch das Hotel war hundert von hundert. Alles war so sauber, die Mitarbeiter waren sehr nett und hilfsbereit und das Essen war köstlich. Wir werden auf jeden Fall wieder dorthin gehen.
Svar från Aida Karsli 19 mars 2024
Lieber Gast, Zunächst einmal vielen Dank, dass Sie sich die Zeit genommen haben, einen Kommentar zu schreiben. Es hat uns sehr gefreut, dass Sie Ihren Urlaub in unserem Hotel genossen haben. Wir freuen uns, Sie wieder in unserem Hotel begrüßen zu dürfen. Alles, was Sie von Ihrem Herzen erwarten. Hochachtungsvoll GaestebetreuungsmanagerinAida Karsli

10/10 Fantastiskt

Pavel

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Sehr nettes und zuvorkommendes Personal, schmackhafte Küche und Lage in einer großartigen Gegend
Bodde här 4 nätter i mars 2024
Svar från Aida Karsli 18 mars 2024
Lieber Gast, Zunächst wünschen wir Ihnen einen schönen Tag als Megasaray West Beach. Vielen Dank, dass Sie Ihre kostbare Zeit genommen haben und uns diesen netten Kommentar übermittelt haben. Die Zufriedenheit mit unseren Dienstleistungen und insbesondere das Teilen dieser Situation auf der Kommentarseite motivieren uns um mehr anzubieten. Wir möchten, dass Sie wissen, dass wir Sie immer gerne als unseren Gast in unserer Anlage begrüßen. Hochachtungsvoll GaestebetreuungsmanagerinAida Karsli

10/10 Fantastiskt

Igor

Bodde här 3 nätter i mars 2024
Svar från Aida Karsli 5 apr. 2024
Уважаемый Игорь,Спасибо за Вашу оценку.Мы надеемся, что в ближайшее время вы снова посетите наш отель Megasaray West Beach. С Уважением Аида КарслыМенеджер отдела по работе с гостями

10/10 Fantastiskt

FARUK

Bodde här 5 nätter i mars 2024
Svar från Aida Karsli 13 mars 2024
Değerli Misafirimiz Faruk;Değerlendirme için teşekkür ederiz.Umuyoruz Megasaray West Beach otelimizi en yakın zamanda ziyaret edersiniz.SaygılarımlaAida Karslı Misafir İlişkileri Müdürü

8/10 Bra

sidhrah

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place, close to beach, facilities at the hotel were great. Good food options, had a lovely stay here. Would recommend
Bodde här 5 nätter i februari 2024
Svar från Aida Karsli 1 mars 2024
Dear Guest,We are very happy to hear that we have welcomed you in our hotel in line with the standards and targets of our service quality. Your comment has been shared with all units. We would like to state that we would be happy to host you again at our hotel. Best RegardsGuest Relations ManagerAida Karsli

6/10 Okej

NIANGANE

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Bodde här 4 nätter i februari 2024
Svar från Aida Karsli 29 feb. 2024
Dear Guest;We would like to thank you for offer the assessment to our attention.Best RegardsGuest Relations ManagerAida Karsli

10/10 Fantastiskt

Gülay

Top locatie ! Vriendelijk en meedenkend personeel. Dank je wel voor alles Berna!
Bodde här 6 nätter i februari 2024
Svar från Aida Karsli 26 feb. 2024
Lieber Gast;Herzlichen Dank für die Bewertung.Wir hoffen das Sie bald wieder Megasaray West Beach besuchen werden.HochachtungsvollAida KarsliGaestebetreuungsmanagerin

10/10 Fantastiskt

Kilian

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Wonderful food, perfect location, but most of all: the staff is great and will make you feel at home the moment you walk into the hotel!
Bodde här 5 nätter i februari 2024
Svar från Aida Karsli 24 feb. 2024
Dear Guest,Thank you so much for taking your time for writing a review about our hotel. Your feedback is very important for us in order to continiously improve our hotel and service quality.It is nice to hear that you had a good time at our hotel and you could enjoy your stay.We wish you all the best and are hoping to welcome you again at our hotel.Yours sincerely,Aida Karsli Guest Relations Manager

10/10 Fantastiskt

Letitia

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great food options, activities, friendly staff, proximity to the beach.
Bodde här 5 nätter i januari 2024
Svar från Aida Karsli 24 feb. 2024
Dear Guest,First of all, thank you for taking the time to write a comment. It made us very happy that you enjoyed your holiday in our hotel. We will be happy to host you at our hotel again.Let everything be as you wish.RegardsGuest Relations ManagerAida Karsli

10/10 Fantastiskt

Josephine

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Customer Relation Team was excellent especially the lady with black wavy hair. She was very friendly and helpful. She paid attention to details and wished me Happy Birthday! She quickly resolved my complaint upon our arrival. Upon our departure another lady together with her manager dealt quickly with the issue which i had with the dining area as well. Also, the waiter who wears a pointy earring is extremely helpful. He provided an exemplary service.
Svar från Aida Karsli 21 feb. 2024
Dear Guest Josephine;Thank you for your kind comment and satisfaction. A nice vacation makes us as happy as you. It inspires us to be better. On behalf of our managers and all employees, we would like to thank you for choosing us. We would like to inform you that we look forward to welcome you again, and your comments shed light on our vision to improve us every day and also to fix minor disruptions in this way, in which we define our mission as guest satisfaction .SincerelyAida Karsli Guest Relations Manager

8/10 Bra

Connie

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Hjælpsom personale og god service
Bodde här 7 nätter i februari 2024
Svar från Aida Karsli 21 feb. 2024
Dear Guest,Thank you so much for taking your time for writing a review about our hotel. Your feedback is very important for us in order to continiously improve our hotel and service quality.It is nice to hear that you had a good time at our hotel and you could enjoy your stay.We wish you all the best and are hoping to welcome you again at our hotel.Yours sincerely,Aida Karsli Guest Relations Manager

10/10 Fantastiskt

Gizem

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
İyi bir lokasyona sahip ve mükemmel manzarası var. Tüm çalışanlar çok güleryüzlü İlgili,Saygılı ve samimi .Özellikle Yasin Şefe ve güzel ekibine mükemmel yemekler için çok teşekkür ediyoruz.
Bodde här 3 nätter i februari 2024
Svar från Aida Karsli 19 feb. 2024
Değerli Misafirimiz,Sizin görüşleriniz, bizim hedeflediğimiz hizmet standartlarını sunabilmemiz adına büyük önem taşıyor, değerli yorumlarınızı ve görüşlerinizi bizimle paylaştığınız için teşekkür ederiz. Daha güzel anılarla ayrılacağınız bir sonraki tatilinizde sizlere tekrar hizmet etmeyi dileriz. Soru ve istekleriniz için bizimle iletişime geçmekten lütfen çekinmeyiniz.Güzel ve sağlıklı günler dileriz.SaygılarımızlaMisafir İlişkileri Müdürü Aida Karslı

10/10 Fantastiskt

Vas

Gillade: Renlighet, personal och service och boendets skick och faciliteter
One of the better hotels in the area
Bodde här 1 natt i februari 2024
Svar från Aida Karsli 19 feb. 2024
Dear Guest,First of all, we wish you a pleasant day as the Megasaray West Beach family. Thank you for sparing your precious time for us and conveying this nice comment to us. Being satisfied and happy with our services and especially sharing this situation on the comment site motivates us to offer more.We would like you to know that we will always be happy to host you as our guest at our facility.RegardsGuest Relations ManagerAida Karsli

8/10 Bra

Lucie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Schönes Hotel mit sehr freundlichem Personal. Essen war zu jederzeit gut und reichlich.
Bodde här 4 nätter i februari 2024
Svar från Aida Karsli 16 feb. 2024
Lieber Gast Lucie,Zunächst einmal vielen Dank, dass Sie unsere Megasaray West Beach -Familie bewertet haben. Wir freuen uns auch, dass Sie mit dem Service, den Sie von uns erhalten, und dem freundlichen Umgang unserer Mitarbeiter zufrieden sind. Ich hoffe, Sie wieder zu begrüßen.HochachtungsvollGaestebetreuungsmanagerinAida Karsli

10/10 Fantastiskt

Jusan

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Stayed at Megasaray for my holidays and it was an amazing experience from the start to the time to leave. Really recommend this Megasaray for holidays.
Bodde här 4 nätter i februari 2024
Svar från Aida Karsli 8 feb. 2024
Dear Guest Jusan;Thank you for your kind comment and satisfaction. A nice vacation makes us as happy as you. It inspires us to be better. On behalf of our managers and all employees, we would like to thank you for choosing us. We would like to inform you that we look forward to welcome you again, and your comments shed light on our vision to improve us every day and also to fix minor disruptions in this way, in which we define our mission as guest satisfaction .SincerelyAida Karsli Guest Relations Manager

10/10 Fantastiskt

Füsun, Karben

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Wirklich eine perfekte Lage, ausgezeichnetes Essen, tolles Personal, ein Hotel, das man empfehlen kann. Vielen Dank.
Bodde här 1 natt i februari 2024
Svar från Aida Karsli 7 feb. 2024
Lieber Gast, Zunächst einmal vielen Dank, dass Sie sich die Zeit genommen haben, einen Kommentar zu schreiben. Es hat uns sehr gefreut, dass Sie Ihren Urlaub in unserem Hotel genossen haben. Wir freuen uns, Sie wieder in unserem Hotel begrüßen zu dürfen. Alles, was Sie von Ihrem Herzen erwarten. Hochachtungsvoll GaestebetreuungsmanagerinAida Karsli

8/10 Bra

Judith

Gillade: Renlighet och personal och service
We had a few issues when we first arrived and spoke to a customers services lady the next morning. This hotel takes customer service extremely seriously! She reported the issues to the relevant department managers, who not only rectified the issues, but took the time to meet with us to discuss them, ask our opinions on what they could do further and generally made us feel that are comments were not only valued but welcomed too.What started off a little wobbly, ended up being a very good holiday. Full praise to the management team and all the wonderful staff.
Bodde här 6 nätter i januari 2024
Svar från Aida Karsli 2 feb. 2024
Dear Judith,First of all, we wish you a pleasant day as the Megasaray West Beach family. Thank you for sparing your precious time for us and conveying this nice comment to us. Being satisfied and happy with our services and especially sharing this situation on the comment site motivates us to offer more.We would like you to know that we will always be happy to host you as our guest at our facility.RegardsGuest Relations ManagerAida Karsli

10/10 Fantastiskt

Anita

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i januari 2024
Svar från Aida Karsli 30 jan. 2024
Dear Anita;We would like to thank you for the point.We hope you will be visiting the Megasaray West Beach hotel again in the near future.Best RegardsAida Karsli Guest Relations Manager

10/10 Fantastiskt

Chrisanne

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i januari 2024
Svar från Aida Karsli 29 jan. 2024
Dear Guest;We would like to thank you for the point.We hope you will be visiting the Megasaray West Beach hotel again in the near future.Best RegardsAida Karsli Guest Relations Manager

10/10 Fantastiskt

Omer

Bodde här 1 natt i januari 2024
Svar från Aida Karsli 29 jan. 2024
Dear Guest;We would like to thank you for the point.We hope you will be visiting the Megasaray West Beach hotel again in the near future.Best RegardsAida Karsli Guest Relations Manager

10/10 Fantastiskt

Clover

Reste med sin partner
Great location, close to the beach, perfect amenities, excellent room service, delicious food, customer friendly staff. Special thanks to Okan and Uktu who made our stay comfortable and enjoyable, you both are the epitome of customer service and displayed exemplary customer awareness, you are an asset to the hotel and the company. Thank you, look after these 2 guys as they are rare in the hotel industry. Thanks to all the other staff who made our stay so memorable.
Bodde här 3 nätter i januari 2024
Svar från Aida Karsli 28 jan. 2024
Dear Clover,Thank you very much for choosing our hotel, being our guest and sharing your experiences with us. Your comment is very valuable to us. Seeing that you had a nice holiday in general motivated us. We would like to state that we will be happy to see you again at our hotel.Best RegardsGuest Relations ManagerAida Karsli

8/10 Bra

Jeanne

Bodde här 7 nätter i januari 2024
Svar från Aida Karsli 23 jan. 2024
Dear Jeanne;We would like to thank you for the point.We hope you will be visiting the Megasaray West Beach hotel again in the near future.Best RegardsAida Karsli Guest Relations Manager

4/10 Dåligt

Pamela

Gillade: Renlighet, personal och service och rummets bekvämlighet
Blaring music from club opposite hotel sea view ro
Hotel was nice rooms ok food very good. Only real problem was that the sea views are opposite a music bar that even in January blared out till midnight each night. We were in the fourth floor and could hear every word they were singing!
Bodde här 2 nätter i januari 2024
Svar från Aida Karsli 20 jan. 2024
Dear Pamela;We would like to thank you for offer the assessment to our attention.Best RegardsGuest Relations ManagerAida Karsli

10/10 Fantastiskt

Byung

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024
Svar från Aida Karsli 19 jan. 2024
Dear Guest;We would like to thank you for the point.We hope you will be visiting the Megasaray West Beach hotel again in the near future.Best RegardsAida Karsli Guest Relations Manager

10/10 Fantastiskt

Mehmet

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Aida Karsli 16 jan. 2024
Dear Mehmet;We would like to thank you for the point.We hope you will be visiting the Megasaray West Beach hotel again in the near future.Best RegardsAida Karsli Guest Relations Manager

10/10 Fantastiskt

Russell

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024
Svar från Aida Karsli 14 jan. 2024
Dear Guest;We would like to thank you for the point.We hope you will be visiting the Megasaray West Beach hotel again in the near future.Best RegardsAida Karsli Guest Relations Manager