Hotell i Kouts

“Good”

“We had 3 children and the people in the room next to us kept us all up all night. I made a call to the staff at 3 AM asking for some help and nothing was done. We ended up checking out early and not completing our stay.”

“Overall cleanliness and stay was fine. I would have given 5 stars, but the bathroom shower had hair on the walls, the continental breakfast was pretty scarce...and I don't know if they are just shorthanded with regards to someone who takes care of the outdoor grounds? There are 4 large flower pots at the entrance with nothing but cigarette butts in them...and the filth in the lobby floors that was dragged through just sat there all morning without someone at least coming to sweep and mop. The...

“The location was very good. The staff was great. They told us about Pesto because we asked for Italian food…it was fantastic.”

“The rooms are clean and recently renovated. There is no elevator or hot tub. The pool is ok and the sauna is way too small. The lake side of the property needs worked on desperately. One of the online descriptions mentioned a spa but there is no spa. The pillows were terrible but the beds were comfortable. The place was quiet but there were not too many guests when we were there. The rooms were clean. Breakfast area was too small and while the food was good, the choices of food were very...

“Trevligt och välbemötande. ”

“this was more like an Air B&B experience than a hotel experience. Very comfortable beds and bedding, beautiful property, friendly communication with host.”

“I liked staying at the Hilton. On our trip, the tv wasn't working and was a big deal for this particular trip. The front desk employee was supposed to come up and look, but forgot. To his credit, it was so busy. They seemed incredibly overstaffed and he did his best. He got the tv on eventually, but then the tv just played the guide on a loop and wouldn't shut off. We also saw the same employee from that 530pm call and still on shift when we checked out at 12 the next day. I will say that...

“The hotel has been updated which is very nice. We were disappointed that the pool was being worked on and no indication was made at the time of reserving through Expedia!”

“Hotel room was disgusting, sheets had stains bathroom not clean… front desk staff was VERY nice though. We ended up leaving and getting a refund”

“You get what you pay for . No daily cleaning room service . Not even taking the trash out ( we had to do it ourselves for several days )! Broken shower head ! They had to replace the mini fridge since it was broken . And they charged my card 1 extra time for deposit ( they said it didn’t go through ) and I have made 100 calls so far for return . Will never stay here again”

“Great customer service”

“Older hotel, needs updating. Staff was great. Breakfast was good, nice to have hot items, in addition to pastries and cereals.”