2 outdoor pools, open 8:00 AM to 8:00 PM, sun loungers

Recensioner av BlueSotel SMART Krabi Aonang Beach - Adults only

4 out of 5
BlueSotel SMART Krabi Aonang Beach - Adults only
1077 Aonang Soi 15, Moo 2, Aonang, Krabi, Krabi

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 246 av 408 recensioner" "
8 - Bra i betyg. 116 av 408 recensioner" "
6 - Okej i betyg. 28 av 408 recensioner" "
4 - Dåligt i betyg. 12 av 408 recensioner" "
2 - Väldigt dåligt i betyg. 6 av 408 recensioner" "

9,0/10

Renlighet

9,0/10

Personal och service

8,8/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

8/10 Bra

Amanda

Gillade: Personal och service
Bodde här 2 nätter i januari 2024
Svar från The Management BlueSotelSMART 29 jan. 2024
Dear Amanda,We really appreciate you taking the time to leave us such a high rating! We are extremely content that we got to host you and were able to give you a pleasurable experience throughout. Do visit us again for yet another splendid stay!

8/10 Bra

Viveka

Bodde här 4 nätter i januari 2024
Svar från The Management BlueSotelSMART 18 jan. 2024
Dear Viveka,Thank you for rating us so highly and for choosing to stay with us here. We're glad to know that you enjoyed your stay with us at BlueSotel SMART. We look forward to welcoming you with your friends and family again very soon to Krabi.

8/10 Bra

Monica

Bodde här 2 nätter i januari 2024
Svar från The Management BlueSotelSMART 14 jan. 2024
Dear Monica,Thank you for rating us so highly and for choosing to stay with us here. We're glad to know that you enjoyed your stay with us at BlueSotel SMART. We look forward to welcoming you with your friends and family again very soon to Krabi.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra hotell och lugnt med närhet till allt
Bra rum men sängarna var något stumma men hyfsat sköna. Trevlig och hjälpsam personal med bra frukost, mycket att välja på. Bra pool uppe på taket men de hade kunnat göra lite fler platser så folk kunde ligga mer i skuggan. Var många som önskade de, så de platser blev fort fulla
Bodde här 6 nätter i december 2023
Svar från The Management BlueSotelSMART 28 dec. 2023
Dear Marie,Thank you for your positive review! We're delighted you enjoyed our quiet and centrally located hotel. We appreciate your feedback on the beds and have noted your comments. It's great to hear you found our staff nice and helpful, and you enjoyed the breakfast with its varied options. We're aware of the demand for more shaded seating by the rooftop pool and will explore ways to enhance this experience. Your insights are valuable, and we hope to welcome you back for an even more comfortable stay.

10/10 Fantastiskt

Mats

Bodde här 3 nätter i april 2023
Svar från The Management BlueSotelSMART. 14 maj 2023
Dear MatsI am very grateful that you took the time to leave us a great rating. Glad you had a great time with us. It has been a pleasure hosting you, and we look forward to welcoming you back for another wonderful stay.

10/10 Fantastiskt

Bengt

Bodde här 3 nätter i april 2023
Svar från The Management BlueSotelSMART. 4 maj 2023
Dear BengtI am very grateful that you took the time to leave us a rating. Glad you had a great time with us. It has been a pleasure hosting you, and we look forward to welcoming you back for another wonderful stay.

2/10 Väldigt dåligt

Mingjun

Bodde här 1 natt i januari 2023

8/10 Bra

Claes

Bodde här 4 nätter i september 2022
Svar från The Management BlueSotelSMART 9 okt. 2022
Dear Claes,Warmest regards from BlueSotelSMART!We would like to express our heartfelt "thank you" for your high rating. Please come back and rest assured that it's going to be another superb stay.Sincerely yoursThe Management BlueSotelSMART

10/10 Fantastiskt

Roger Tobias

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Finns inget att klaga på ett super fint hotell bästa i ao nang är vad jag tycker.
Bodde här 7 nätter i maj 2022
Svar från The Management BlueSotelSMART. 12 juni 2022
Dear Value Guest, We would like to thank you for your review and happy to see that you are happy with our service team. It is our pleasure to serve you and we are doing our best to fulfill all expectation. We are constantly improving the facilities for better long term guest’s experience. We would like to thank you again for the feedback and we will keep on working in order to provide all guests satisfaction. Thank you for choosing to stay with us and we hope to see you on the next holiday. Sincerely yours The Management BlueSotelSMART.

8/10 Bra

Prit

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice rooftop terrace!
BlueSotel Smart has good rooms and the rooftop terrace is also very nice! The personal on the rooftop bar are also service minded and the bar snacks are tasty - especially the prawn and cheese spring rolls! The breakfast is a disappointment though and the personnel working in the reception are not very kind and probably the least service minded in all of the hotels I stayed at in Thailand. All in all the hotel is worth the bucks.
Bodde här 5 nätter i december 2021
Svar från The Management BlueSotelSMART 5 jan. 2022
Dear Value Guest, Warmest regards from BluesotelSMART. It is very important for us to take your valuable feedback in record for our further improvement, we are happy to tell you that your issue has been raised to the executive board. We did initiate primary protocol in order to eliminate this issue and we do understand that some feature may cause inconvenience. But our team are doing our best to act as fast as we can to support you and provide the best stay experience. Thank you again for your feedback and hope to see you again. Sincerely yours The Management BlueSotelSMART.

10/10 Fantastiskt

Thomas

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fantastiskt fint poolområde
Bodde här 2 nätter i december 2021
Svar från The Management BlueSotelSMART 15 dec. 2021
Dear Value Guest, Thank you for staying at BlueSotel Smart Krabi, and for taking the time to write about your stay with us here. We are happy to read that you enjoyed the stay with us. We are looking forward to welcoming you back to BlueSotel Smart Krabi in the near future. Sincerely yours The Management BlueSotelSMART

8/10 Bra

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
9/10
Allting perfekt förutom miljön runt om, arbetsplats. 9/10 pga detta.
Bodde här 6 nätter i februari 2020

10/10 Fantastiskt

Elise

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Mycket trevligt hotel!
Bodde här 8 nätter i mars 2020

10/10 Fantastiskt

Carina

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fräscht
Fantastiskt pool område på taket men saknade parasoller
Bodde här 3 nätter i mars 2020
Svar från RDM 17 mars 2020
Dear Valued Guest, Warmest regards from BlueSotel SMART. We are delighted to see the high rating score from you and knowing that you were satisfied with our majestic rooftop pool. We are very well aware of the demand from customers asking for shade or umbrella at the rooftop pool. But as can see the wind can be dangerously strong. Therefore, management is under consideration to install the property shade design that are suitable with proper wind resistance. We would like to thank your kind feedback and we hope that we will see you again when the situation is much better. Sincerely yours The Management BlueSotel SMART

10/10 Fantastiskt

Daniel

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i mars 2020
Svar från RDM 17 mars 2020
Dear Valued Guest, We would like to thank you for your positive feedback with a very high score. We hope to see you again soon. Sincerely yours The Management BlueSotel SMART

8/10 Bra

Johanna

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra hotell i Aonang
Vi hade en mycket trevlig vistelse på hotellet. Det var fräscht och rent, trevlig personal och fina rum. Dock var maten rätt trist.
Bodde här 6 nätter i februari 2020
Svar från RDM 17 mars 2020
Dear Valued Guest, Best regards from BlueSotel SMART. We are very happy to receive positive feedback mentioned about our cleanliness, brand new look, and friendly associates. Even happier that you were satisfied with our interior design in our room. Sadly, the food did not reach your expectations, but surely we are doing our best to improve what was lacking. Thank you again and we hope that we will serve you again soon. Sincerely yours The Management BlueSotel SMART

8/10 Bra

Helene

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Kan verkligen rekommenderas!
Fint och fräscht hotell och nära till den delen av stranden där man kunde hyra solstolar. Fin takpool men saknade parasoll.
Bodde här 11 nätter i februari 2020
Svar från RDM 21 mars 2020
Dear Valued Guest, Warmest regards from BlueSotel SMART. We are delighted to receive your feedback and see that you were satisfied with hotel close proximity to the beach. Rooftop pool was well mentioned, but as you can see we are looking for the best solution in order to install the most suitable shade. Due to the strong wind and uncertainty of the wind current, it is very important for us to implement the safest solution. Thank you again for your kind understanding and we hope to serve you again soon. Sincerely yours The Management BlueSotel SMART

10/10 Fantastiskt

Josefine

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Ao Nang, Krabi
Hotellet var ganska nytt och väldigt fint och fräscht. Fina rum och bra frukostbuffé. Hotellet låg bara en kort promenad, 150-200 m, från strandpromenaden, så det gick snabbt att ta sig dit och till restauranger som avlöser varandra. Fint poolområde i markplan med en bar och två pooler på taket med fantastisk utsikt och fin bar. Enda minuset på taket var att det inte fanns några parasoller eller solskydd till sängarna så det blir svårt att skydda sig mot solen och värmen på dagen. Det fanns även ett väutrustat gym med löpband, Criss-trainer, cyklar, fria vikter och några dragmaskiner och ett separat rum för t.ex. stretch.
Solnedgång vid Ao Nang-stranden
Roof top pool
Gymmet
Ao Nang-stranden 200 m från hotellet
Bodde här 2 nätter i februari 2020

10/10 Fantastiskt

Erik

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Väldigt bra!
Väldigt bra hotell. Rent och fräscht. Fina pooler, gott om solstolar och bra gym, träning 1h med personlig tränare kostar bara 300 baht. Men se till att få en balkong in mot poolen. Om du får en balkong på baksidan så har du ingen sol, och utsikten är en byggarbetsplats. Jag ger hotellet 10 av 10, finns ingenting att klaga på.
Bodde här 6 nätter i januari 2020
Svar från RDM 14 feb. 2020
Dear Valued Guest, We would like to thank you for your positive review. It is delightful for us to understand your satisfaction ranging from the cleanliness of the property and the service provided at the gym. Thank you again for your positive review and we hope to see you again on your next visit. Sincerely yours The Management BlueSotel SMART

8/10 Bra

Lena

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Ett rent och snyggt hotell. Bra frukost
Bodde här 4 nätter i januari 2020
Svar från RDM 16 jan. 2020
Dear Valued Guest, We would like to thank you for your positive comment. Hope to see you again for your next visit. Sincerely yours The Management BlueSotelSMART

10/10 Fantastiskt

Sara

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fint och nybyggt hotell
Väldigt fint nybyggt hotell, bra frukost och bra rum. Nära till stranden där man kan göra utflykter med longboat, eller bara hänga på hotellet vid några av deras 3 pooler. Rekommenderas!
Takpool 1
Takpool 2
Bodde här 6 nätter i januari 2020
Svar från RDM 14 jan. 2020
Dear Valued Guest, Thank you for your feedback. We are very happy to learn that you had enjoyed the overall facilities and services proved by BlueSotelSMART. Moreover, we are happy to see that you have been around the neighborhood to discover some adventure. Thank you again for your positive feedback. Sincerely yours The Management BlueotelSMART

8/10 Bra

Johan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 7 nätter i december 2019
Svar från RDM 23 jan. 2020
Dear Valued Guest, Warmest regards from BlueSotelSMART. We would like to thank you for your review, we hope that all the services provided were at your satisfaction. Thank you again Sincerely yours The Management BlueSotelSMART

10/10 Fantastiskt

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Semester
Fräscht hotell med allt man kan önska sig för en semester för vuxna. Fin utsikt från takpoolen/baren. Personalen var väldigt trevlig och hjälpte oss vid behov. Skulle definitivt bo här igen om jag någonsin åker tillbaka till Krabi
Bodde här 8 nätter i december 2019
Svar från RDM 10 jan. 2020
Dear Valued Guest, Warmest regards from BlueSotelSMART. Thank you for your feedback and review, our adult-only concept provides a completely relaxing experience. Our associates dedicated themselves to serve you and make sure all your needs are fulfilled. We are very happy to know that you will come back to stay with us again. Sincerely yours The Management BlueSotelSMART

10/10 Fantastiskt

Alexandra

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 6 nätter i december 2019
Svar från RDM 23 dec. 2019
Dear Ms. Alexandra, Thank you for your positive review, we hope to see you again on your next holiday visit. Sincerely yours Room Division Manager

10/10 Fantastiskt

Natasha

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Loved our overnight here! We will definitely be back! Also renting motorcycles for the day was very reasonable!
Bodde här 1 natt i april 2024
Svar från The Management BlueSotelSMART 27 apr. 2024
Dear Natasha,Thank you for your glowing review! We're thrilled that you loved your overnight stay with us and that you plan to return. It's fantastic to hear that you found our motorcycle rental service very reasonable. We look forward to welcoming you back for another memorable visit soon! Safe travels until then!

8/10 Bra

Lyndel

Reste med familjen
Staff were friendly. Pool access room was great. Shower could do with a good scrub. Roof top pool and bar was good. Breakfast had a good selection. Nearly fell over on the wet floor.
Bodde här 6 nätter i april 2024
Svar från The Management BlueSotelSMART 27 apr. 2024
Dear Lyndel,Thank you for your feedback. We're pleased you enjoyed our friendly staff and amenities like the pool access room and rooftop bar. We apologize for the shower oversight and any inconvenience caused by the wet floor. We'll address these promptly. Your safety is paramount. We're glad you liked our breakfast selection and value your input. We look forward to welcoming you back for an improved experience."

8/10 Bra

RITSUKO

Gillade: Renlighet, personal och service och boendets skick och faciliteter
プールが大きく アダルトオンリーなので とても静かです
Bodde här 1 natt i april 2024
Svar från The Management BlueSotelSMART 27 apr. 2024
Dear Ritsuko,Thank you for sharing your experience with us! We're thrilled to hear that you enjoyed our spacious pool and the peaceful atmosphere created by our adults-only policy. Providing a serene environment for our guests is important to us, and we're delighted that you found it relaxing. We hope to welcome you back for another peaceful getaway soon!"

10/10 Fantastiskt

Rosanne

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We really loved the room and the pool of the roof with the daily sunsets and many sunbeds. We enjoyed the gym. Overall a really good quality hotel. We loved the parking guy, he was really friendly. Actually friendlier than the reception. I didn't like that they did not greet us when we arrived daily at the hotel. They look at you, but it feels extra welcoming if they add a 'Hello'.
Bodde här 6 nätter i april 2024
Svar från The Management BlueSotelSMART 21 apr. 2024
Dear Rosanne,Thank you for your valuable feedback! We're thrilled to hear that you enjoyed our rooms, rooftop pool, and gym during your stay. Your compliments about our parking attendant are greatly appreciated, and we'll be sure to share your kind words with him.We apologize for any oversight at the staff regarding greetings upon your arrival. We're always striving to enhance our hospitality, and your feedback helps us improve. Your suggestion for a warmer welcome will be taken into consideration to ensure a more inviting experience for our guests. We hope to welcome you back soon for another enjoyable stay. Thank you again for choosing our hotel!

8/10 Bra

Leanne

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lovely property only down fall is the hallways echo can hear other guests talking closing doors
Bodde här 4 nätter i april 2024
Svar från The Management BlueSotelSMART 16 apr. 2024
Dear Leanne,Thank you for your kind words about our property! We appreciate your feedback regarding the noise levels in our hallways. We apologize for any inconvenience this caused during your stay. Rest assured, we are looking into ways to address this issue to enhance our guests' overall experience. We hope to have the opportunity to welcome you back and provide an even more enjoyable stay in the future.

6/10 Okej

Prashant, Singapore

Reste i grupp
Gillade: Renlighet
Pros Rooms and balcony are decent size. Excellent rooftop pool and view. Cons All the pool view rooms have no privacy. It is not located on the main street. You will need a scooter or be ready to walk more than 10 min for even a convenience store. Facilities are limited. I would rather take hotel on the main street where everything is easily accessible.
Bodde här 4 nätter i april 2024
Svar från The Management BlueSotelSMART 15 apr. 2024
Dear Prashant,Thank you for your feedback. We're pleased you liked our spacious rooms, balconies, and rooftop pool with its great views. We apologize for the lack of privacy in our pool view rooms and the distance from the main street. We understand convenience is important.Your comments about our facilities are noted, and we'll strive to improve. We appreciate your perspective and hope to provide a better experience next time.

10/10 Fantastiskt

Sarah

Gillade: Renlighet
Bodde här 5 nätter i april 2024
Svar från The Management BlueSotelSMART 16 apr. 2024
Dear Sarah,Thank you for choosing our hotel and for giving us a 5 star rating. We would really appreciate hearing about some of the things you enjoyed. Many thanks once again for staying with us, and we hope that you would come back again soon.

2/10 Väldigt dåligt

Stephen

Gillade inte: Personal och service
I left my suitcase with the hotel for 2 hours, as my room wasn’t ready on arrival. I went to the rooftop pool. On collecting my case, I noticed that the case was no longer completely closed. Once I got to the room, I pulled my wallet out of my case and discovered that all the money in it had been taken. I filed a police report; hotel manager was rude. Although my 3 nights at the hotel had been paid, and my request for a refund in the circumstances was emphatically denied, I checked out and moved to another hotel.
Bodde här 3 nätter i april 2024
Svar från The Management BlueSotelSMART 15 apr. 2024
Dear Guest,It doesn't seem fair and ethical to accept this comment without any of the concrete evidences.Please consider your review to avoid any escalation due to common human rights.

10/10 Fantastiskt

Émilie

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing staff. The breakfast is definetely worth it. The two pools were great.
Bodde här 7 nätter i april 2024
Svar från The Management BlueSotelSMART 12 apr. 2024
Dear Emillie,Thank you for your fantastic feedback! We're thrilled you enjoyed our amazing staff, delicious breakfast, and great pools. We hope to welcome you back soon for another wonderful experience at our hotel.

10/10 Fantastiskt

Cristina

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel is located so close to the beach which makes it one of the better options in the area. The rooftop pool is definitely a highlight and overall the stay was very enjoyable. I can’t wait to come back to this sotel!
Bodde här 4 nätter i april 2024
Svar från The Management BlueSotelSMART 12 apr. 2024
Dear Cristina,Thank you for your kind review! We're delighted that you enjoyed our beachfront location and rooftop pool. We look forward to welcoming you back to [Hotel Name] for another enjoyable stay. If you need any assistance with your next visit, please don't hesitate to contact us.

8/10 Bra

Sinai

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice hotel! Close to the beach & main strip area.
Bodde här 3 nätter i april 2024
Svar från The Management BlueSotelSMART 10 apr. 2024
Dear Sinai,Thank you for your kind feedback! We're glad you enjoyed our hotel's convenient location near the beach and main strip area. We hope you had a wonderful time exploring the area and experiencing all that our hotel and Ao Nang have to offer.We look forward to welcoming you back for another pleasant stay in the future!

8/10 Bra

Tracy, Castle Rock

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 5 nätter i mars 2024
Svar från The Management BlueSotelSMART 10 apr. 2024
Dear Tracy,Thank you for choosing our hotel and for giving us a 4 star rating. We would really appreciate hearing about some of the things you enjoyed. Many thanks once again for staying with us, and we hope that you would come back again soon.

10/10 Fantastiskt

Jake

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 6 nätter i mars 2024
Svar från The Management BlueSotelSMART 29 mars 2024
Dear Jake,Thank you for choosing our hotel and for giving us a 5 star rating. We would really appreciate hearing about some of the things you enjoyed. Many thanks once again for staying with us, and we hope that you would come back again soon.

8/10 Bra

Richard

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property is a short walk to the beach. Rooms are good size a value.
Bodde här 3 nätter i mars 2024
Svar från The Management BlueSotelSMART 28 mars 2024
Dear Richard,Thank you for your review! We're delighted you found our property conveniently located near the beach and appreciated our spacious rooms. Providing value to our guests is important to us, and we're glad you recognized that. We hope you had a pleasant stay, and we look forward to welcoming you back soon.

8/10 Bra

Nichols

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I stayed for one night and it was good. The breakfast buffet had much variety to choose from. The hotel is close to what I would call the city center with many shops and restaurants. It is also walking distance to the beach. The pool area in the hotel is very nice just a suggestion get up early to get a lounge chair because those go quick!
Bodde här 1 natt i mars 2024
Svar från The Management BlueSotelSMART 26 mars 2024
Dear Nichols,Thank you for your recent stay and positive review! We're glad you enjoyed our breakfast buffet, convenient location near the city center and beach, and our pool area. Your suggestion about the lounge chairs is duly noted. We look forward to welcoming you back soon!

8/10 Bra

Barb

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
The room was a little small compared to some of the other hotels we stayed in on our month long visit but we loved the balcony overlooking the pool. The rooftop infinity pool was gorgeous. Our only complaint is that happy hour does not include regular hi-balls or beer - just sweet cocktail drinks - not sure about the reason for that. You can walk to Ao Nang Beach in 3 minutes with access to lots of shopping and restaurants.
Bodde här 7 nätter i mars 2024
Svar från The Management BlueSotelSMART 25 mars 2024
Dear Barb,Thank you for your review! We're glad you enjoyed the balcony and rooftop infinity pool. We'll consider your feedback about happy hour offerings to improve. We're thrilled you found our location convenient. We hope to welcome you back soon

10/10 Fantastiskt

Kc

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Brilliant hotel! Roof top pool is awesome! Great hotel staff.
Bodde här 2 nätter i mars 2024
Svar från The Management BlueSotelSMART 25 mars 2024
Dear Kc,Thank you for your glowing review! We're thrilled to hear that you enjoyed our rooftop pool and that our staff provided excellent service. We look forward to welcoming you back soon for another brilliant stay!

10/10 Fantastiskt

Louisa

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Loved the staff
Bodde här 5 nätter i mars 2024
Svar från The Management BlueSotelSMART 25 mars 2024
Dear Louisa,Thank you for your kind words! Our team takes pride in providing exceptional service. We hope to welcome you back soon for another wonderful experience

2/10 Väldigt dåligt

Harsimran

Reste med sin partner
Gillade inte: Renlighet
The washrooms were not the cleanest. I wore crocs while showering because I realized the glass did not get a wash and there was black dirt coming off. Shower head not clean( very rusty maybe) but I did not leave the shower feeling cleaner. No conditioner and the dispensers were breaking and falling in shower. No lotions either. We arrive 7am and we’re told to wait till 3pm for check in even after mentioning we will be arriving early. I would rate this hotel a 3/5… some lady staff had attitude.
Bodde här 1 natt i mars 2024
Svar från The Management BlueSotelSMART 22 mars 2024
Dear Harsimran,Thank you for sharing your feedback with us. We're sincerely sorry for the inconvenience you experienced during your stay. Cleanliness and guest comfort are our top priorities, and we regret that we fell short of your expectations regarding the washroom condition. Your concerns regarding the shower facilities and amenities have been duly noted, and we will address them promptly to ensure a more pleasant experience for our guests in the future. We apologize for any inconvenience caused by the check-in time and any interactions with our staff that did not meet our usual standard of hospitality. Your feedback is invaluable, and we appreciate the opportunity to improve. We hope to have the chance to welcome you back for a more enjoyable stay.

10/10 Fantastiskt

Bryan

Bodde här 4 nätter i mars 2024
Svar från The Management BlueSotelSMART 8 apr. 2024
Dear Bryan,Thank you for choosing our hotel and for giving us a 5 star rating. We would really appreciate hearing about some of the things you enjoyed. Many thanks once again for staying with us, and we hope that you would come back again soon.

8/10 Bra

Jacqueline

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Lovely hotel in a great location. Short walk to the quiet end of the beach but still plenty of amenities on the beach here. Easily walkable to livelier part of town. Excellent breakfast buffet. Disappointed there were no sun umbrellas for the sunbeds by the rooftop pools which made them unusable for us.
Bodde här 14 nätter i februari 2024
Svar från The Management BlueSotelSMART 22 mars 2024
Dear Jacqueline,Thank you for sharing your experience with us. We're thrilled you enjoyed our lovely hotel's great location and our excellent breakfast buffet. Your feedback regarding the sun umbrellas for the rooftop pool is valuable to us, and we apologize for any inconvenience caused. We'll definitely look into improving this aspect for our guests' comfort. We hope despite this, you had an overall pleasant stay. We look forward to welcoming you back and providing an even better experience next time.

4/10 Dåligt

Mariusz

Reste i grupp, Reste med sin partner
Gillade inte: Renlighet och boendets skick och faciliteter
Low quality of everything. Not clean.. actually awfully dirty rooms&common areas with mold, visible dirt, stains, plaster/paint falling off etc. Horrible towels, dirty dishes at breakfast, poor management = disorganized staff. Rooftop pool was nice but staff did not clean glasses/plates/cans left by guests for hours. Would rate this hotel a maximum 3 stars, not even close to 4-5 star hotel.
Bodde här 3 nätter i mars 2024
Svar från The Management BlueSotelSMART 18 mars 2024
Dear Mariusz,We're truly sorry to hear about your disappointing experience. Cleanliness is a top priority, and we've taken immediate steps to address the issues you've raised with our housekeeping and maintenance teams. Your feedback is invaluable, and we're committed to improving. We've also reminded our staff about the importance of prompt service. Please accept our sincerest apologies for any inconvenience caused. We'd love the opportunity to make things right and exceed your expectations in the future. If you'd like to discuss your experience further, please feel free to reach out to us directly

10/10 Fantastiskt

David

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Pour aller à la plage on traverse les égouts et donc les odeurs qui vont avec, et qui se jette dans la mer via le sable, pas très rejouissant. Aussi le petit dejeuner est donné dans une salle digne d'un seminaire, comparé à notre hôtel à chaweng petite déception.
Bodde här 4 nätter i mars 2024
Svar från The Management BlueSotelSMART 11 mars 2024
Dear David,We appreciate your feedback and apologize for any inconvenience you experienced. Rest assured, we take your comments seriously and will address them promptly to enhance our guests' experiences. Your input helps us improve, and we hope you'll give us another chance to exceed your expectations in the future.

8/10 Bra

Jacob

Bodde här 3 nätter i mars 2024
Svar från The Management BlueSotelSMART 25 mars 2024
Dear Jacob,Thank you for choosing our hotel and for giving us a 4 star rating. We would really appreciate hearing about some of the things you enjoyed. Many thanks once again for staying with us, and we hope that you would come back again soon.

10/10 Fantastiskt

Linda

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The room was great but no coffee available in morning on site.
Bodde här 1 natt i januari 2024
Svar från The Management BlueSotelSMART 5 mars 2024
Dear Linda,Thank you for sharing your feedback with us. We're glad to hear that you found your room to be great. However, we apologize for any inconvenience regarding the lack of coffee available on site in the morning. We understand the importance of starting the day right with a cup of coffee and will certainly take your comment into consideration to improve our services. Your satisfaction is important to us, and we hope to have the opportunity to make your next stay even more enjoyable. Thank you for choosing our hotel, and we look forward to welcoming you back soon.

10/10 Fantastiskt

Daniel

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The top pool and bar were worth the trip alone !!!! Where do you get mountains on one side and sea for sunsets onthe other. Breakfast was Fantastic for 3 $$ people were great and location was not bad
Bodde här 3 nätter i februari 2024
Svar från The Management BlueSotelSMART 29 feb. 2024
Dear Daniel,Thank you for your enthusiastic review! We're thrilled that you enjoyed our top pool and bar, as well as the breathtaking views of mountains and sea sunsets. It's wonderful to hear that you found our breakfast fantastic and our staff great. We strive to provide an exceptional experience for our guests, and we're delighted to have left such a positive impression. Your kind words mean a lot to us. We can't wait to welcome you back for another memorable stay!